UTC RETAIL 2250 User manual

© 2008 UTC RETAIL. All rights reserved. 11501021 Rev C
2200 Series POS System
2250 / 2270 User Guide
Thank you for selecting UTC RETAIL’s innovative 2200 Series Point of Sale solution!
This guide is designed to acquaint you with the features and functionality of the 2200 Series
Point of Sale System.

11501021 Rev C 2 © 2008 UTC RETAIL.
All rights reserved.
2200 Series POS System User Guide
All rights reserved. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic or mechanical, including
photocopying, recording, or otherwise, without the prior written permission of UTC RETAIL.
This User Guide was prepared by UTC RETAIL for use by Qualified Service Personnel only.
All attempts have been made to ensure that the information presented in this manual is
correct. No liability, expressed or implied, will be assumed by UTC, its dealers, or affiliates,
for damage resulting from the use of this information.
If a unit needs to be shipped to UTC RETAIL for repairs, please return it in the original
packaging material and shipping container. If you purchased the 2200 Series POS System
through a dealer, and the dealer is unable to answer your questions, please call UTC
RETAIL Technical Support at 1.800.349.0546.
This equipment has been tested and found to comply with the limits for a Class “A” digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference, in which case the user will be required to correct
the interference at his/her own expense.
WARNING: CMOS Battery Damage
Replace your system’s CMOS RAM battery only with identical CR-2032 3V Lithium-Ion coin
cell (or equivalent) battery type to avoid risk of personal injury or physical damage to your
equipment. Always dispose of used batteries according to the manufacturer’s
instructions, or as required by the local ordinance (where applicable). The damage due to
not following this warning will void your motherboard’s manufacture warrantee.
All access to internal components is restricted to Authorized Service personnel only.
If applicable, the key for this device should be in the possession of Qualified Service
Personnel Only and used for access by an Authorized and Qualified Service Person.

© 2008 UTC RETAIL. 3 11501021 Rev C
All rights reserved.
Table of Contents
2200 Series POS System User Guide........................................................................................ 2
Table of Contents....................................................................................................................... 3
Product Information.................................................................................................................... 4
System Access .........................................................................................................................10
Hard Drive Removal..................................................................................................................11
Integration Tray Installation Guide.............................................................................................12
System Installation Guide .........................................................................................................12

11501021 Rev C 4 © 2008 UTC RETAIL.
All rights reserved.
Product Information
2200 Series POS System Components
You will find the following components inside the 2200 Series POS System Box:
•2200 Series POS System unit
•Safety Sheet
•A/C power cord
Note: Options such as the keyboard, customer display, printer and LCD monitor may be
shipped in separate boxes.
Peripheral Support
•The 2200 Series POS System keyboard options are the UTC RETAIL Model M700 or
a standard PC type keyboard.
•The M700 keyboard is designed for POS environments; it has a built-in 3-track reader
and key switch, and comes in QWERTY layouts.
•The 2200 Series POS System is designed to coordinate with the UTC RETAIL Pole
Display options.
•The 2200 Series POS System supports many different printers, such as the Epson
H6000 or TMT88.
•The 2200 Series POS System supports the UTC RETAIL 5” or 17” flat panel LCD
display. The display is available with touch screen options.

© 2008 UTC RETAIL. 5 11501021 Rev C
All rights reserved.
Logic Module Specifications
2250 2270
Processor Celeron® (2.0 GHz or faster) Pentium® 4 (2.8 GHz or faster) Celeron® (2.93 GHz or faster) Pentium® 4 (3.4 GHz or faster)
System Memory 512M (up to 2 GB) 512M (up to 2 GB)
Hard Drive 80 GB + 160 GB +
Dual Hard Drives Optional Optional
RAID Optional Optional
Front Side Bus 400 MHz 533 MHz / 800 MHz
Video Memory 64 MB shared memory 64 MB shared memory
DVD (read, write) Optional Optional
SVGA Yes Yes
PCI / PCI Express Slots 3 / 0 3 / 1
Keyboard Port Yes Yes
Mouse Port Yes Yes
Audio Port Yes Yes
Network Port 10 / 100 LAN 10 / 100 LAN
Printer Port Yes Yes
Customer Display 2-line x 20 character VFD 2-line x 20 character VFD
MSR 3 Track 3 Track
Display
15" LCD (touch or non-touch) 17" LCD (touch or non-touch) 15" LCD (touch or non-touch) 17" LCD (touch or non-touch)
Keyboard UTC RETAIL Programmable POS Standard PC UTC RETAIL Programmable POS Standard PC
Cash Drawer Optional Optional
Dimensions (W x D x H) 12" x 12.5" x 4" 12" x 12.5" x 4"
Operating Systems
Microsoft® Windows® XP
Windows Embedded for Point of
Service®
Linux®
Microsoft® Windows® XP
Windows Embedded for Point
of Service®
Linux®
Device Drivers JavaPOS™, OPOS JavaPOS™, OPOS
RS-232 2 (up to 7) 2 (up to 7)
USB Interface Ports 4 (up to 10) 6 (up to 12)

11501021 Rev C 6 © 2008 UTC RETAIL.
All rights reserved.
I/O Connections
The 2200 Series POS System ports are divided into three sections:
•Standard ports on the motherboard
•PCI expansion slots
•The ports located on the motherboard are defined as follows:
oPS2 Keyboard
oPS2 Mouse
oDB9 serial COM1
oAudio
oParallel
oSVGA
o10/100 LAN
oUSB

© 2008 UTC RETAIL. 7 11501021 Rev C
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Options
Port Options:
The 2200 Series POS System has both USB and Serial ports located at the rear of the unit.
An additional configurable USB port is located at the front of the unit. The front USB port
maybe be configured to be exposed or not. An optional DVD is located at the front of the
unit.
Back Panel View
2250 2270
Front Panel View

11501021 Rev C 8 © 2008 UTC RETAIL.
All rights reserved.
COM Port Power
The RS232 ports can supply power to pin 9 of the DB9 connector.
The power options are 0, 5, for 12 VDC (the factory default is +5 VDC).
Note: COM1 does not support power.
COM2
Power is always + 5 VDC.
COM3 – COM7
There are power selection jumpers located on the appropriate PCI cards. The table below
summarizes the RS232 DB9 pin definitions:
PIN NO. 1 2 3 4 5 6 7 8 9
Signal CD RX TX DTR GND DSR RTS CTS RI or 5V/12V
output
•JP1: Select RI/VOLTAGE output for DB9 pin 9 of Port 1.
•JP2: Select RI/VOLTAGE output for DB9 pin 9 of Port 2.
•JP3: Select 5V/12V when the setting is VOLTAGE output.
COM Port Jumper Settings (COM3 through COM6)
Voltages are selectable via labeled jumpers on the boards.
Removing the jumper applies no power to pin 9.

© 2008 UTC RETAIL. 9 11501021 Rev C
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Supported Peripheral Options
USB Serial Parallel
Mini-Din
LCD Screen Options
15” LCD touch
 
17” LCD touch
 
15” LCD non-touch
 
17” LCD non-touch
 
Printer Options
H6000

H6000

TMT88

TMT88

Keyboard Options
 
UTC RETAIL M700
 
Standard PC keyboard
Pole Display Options

PD1200

Power Requirements
The 2200 Series POS System has one power cord to the AC outlet. A dedicated, clean
power source is recommended.
•Voltage: 110 VAC ± 10%
•Current: 5 Amps maximum, with all peripherals connected
PCI Slot Support Options
The PCI slots support three standard low-profile PCI cards and one PCI express card.
Depending on the configuration purchased, expansion cards may already be installed in
these slots.

11501021 Rev C 10 © 2008 UTC RETAIL.
All rights reserved.
System Access
The 2200 Series POS System has two configurable options to gain access to internal
components. The unit may ship with a thumb screw or thumb screw with lock option.
Option One – Thumb Screw
1. Unscrew the thumb screw from the back panel of the unit.
2. Slide off the cover.
Option Two - Lock
1. Unlock the cover of the unit from the back panel.
2. Remove the thumb screw.
3. Slide off the cover

© 2008 UTC RETAIL. 11 11501021 Rev C
All rights reserved.
Hard Drive Removal
The 2200 Series POS System is equipped with one or two easily accessible hard drives.
Note: Prior to installing a replacement hard drive in this unit, ensure that the proper jumper
settings have been made. These must be set to MASTER drive.
To remove a hard drive, follow these steps:
1. Shut off all power to the system by unplugging the power cord from the AC outlet.
2. Remove cover as outlined in the system access section.
3. Disconnect the cabling.
4. Remove the hard-drive thumbscrew.
5. Remove hard-drive bracket from the unit.
6. Remove the hard drive mounting screws.
7. Replace hard-drive.
8. Reconnect the cabling.

11501021 Rev C 12 © 2008 UTC RETAIL.
All rights reserved.
System Installation Guide
Please refer to the 2200 Series POS System Installation Guide, which may be downloaded from
the UTC RETAIL’s website at www.utcretail.com.
Note: The UT2250/2270 unit must be orientated with its rubber feet down. Do not mount the
unit on its side. Consideration should be taken to ensure that none of the unit vents are
blocked. Blocking the vents may cause damage to the unit.
Integration Tray Installation Guide
All cable routing is described in the 2200 Series POS System Installation Guide, which may be
downloaded from the UTC RETAIL’s website at www.utcretail.com
Under Counter Mounting Bracket Installation Guide
The Under Counter Mounting Bracket Installation Guide may be downloaded from the UTC
RETAIL’s website at www.utcretail.com
Cable Cover Installation Guide
The Cable Cover Installation Guide may be downloaded from the UTC RETAIL’s website at
www.utcretail.com
Please call UTC RETAIL’s Technical Support at 800.349.0546, if you have any problems not
addressed in the Troubleshooting Procedures or have questions about other sections of this
documentation.