Verizon SM64-BLC Installation and operating manual

4G LTE Network Extender 3 for Enterprise -Installation Reference Guide
SM64-BLC, SM64-BLCE Copyright 2022 Verizon Wireless. All rights reserved. DOC-3185 Rev 4.0
Cautions and Warnings
Caution: The Network Extender emits radio frequency
electromagnetic energy. To comply with FCC RF exposure
compliance requirements, this device must be installed to
provide a separation distance >20 cm from all persons during
normal operation. For operation within the 5GHz frequency
range, this device is restricted to indoor environments.
Warning: Read and understand the installation instructions and
all safety warnings before connecting the Network Extender to
the power source. Failure to understand safety precautions
may result in injury.
Warning: Operate the Network Extender only with the
power adapter supplied with the product.
Warning: Do not cover the Network Extender or block
the airflow to the device with any objects.
California Prop65 Warning: The plastic and cords on this
product contain phthalates, a chemical known to the State of
California to cause cancer,birth defects and other reproductive
harm. Wash hands after handling. For more information, please
visit the following site: www.p65warnings.ca.gov
USA: Federal Communications Commission (FCC)
statement
This device complies with FCC part 15 FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference and
2. This device must accept any interference, including interference
that may cause undesired operation of the device.
FCC Warning:
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment. Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device meets the FCC and IC requirements for RF exposure
in public or uncontrolled environments.
FCCID: 2AO38LTE2004-04
1. In-box Contents
The box contains the following components:
•Mounting Bracket with Hardware
•GPS Antenna and cable – 7.0m
•Ethernet cable – 2.0m
•Power supply (not plenum rated) with 2.0m cable
•Quick Reference Card
2. Prerequisites
Firewall
See the Network Extender User Guide for Enterprise Firewall settings.
Ethernet and Backhaul (B/H) Requirements
An internet connection of greater than 50mbps is recommended. For
optimum performance regarding backhaul bandwidth requirements,
please refer to the Network Extender User Guide.
GPS Signal
The Network Extender requires a strong GPS signal from the provided
indoor GPS antenna. For installation other than with the provided GPS
antenna, please refer to the Network Extender User Guide.
PoE Port (Optional)
When power is supplied through the PoE port, the PoE power source
should meet Class 4 and Class 5 requirements (refer to the Network
Extender User Guide for more information).
3. Mounting
The package contains screws and anchors for drywall mounting.
Installation on alternate surfaces will require the purchase of the
appropriate anchors and hardware.
Placement
•The Network Extender can be installed: vertically or horizontally
on a wall, floor, or ceiling.
•Place the unit at least 10 feet away from products that generate
electromagnetic radiation (e.g., microwave oven).
•Identify a location for the Network Extender, central to users,
but no more than 21 feet from an exterior window or wall to
allow for a strong GPS signal.
•Identify a power source for the Network Extender.
Procedure
1. Determine the mounting location and verify that no wires, pipes,
etc., are directly behind or in the wall at the point of mounting.
2. Use the wall mounting bracket to act as a template to mark
anchor holes on the wall.
3. Drill holes into drywall and push in the supplied plastic drywall
anchors.
4. Align the mounting bracket with the wall anchors and attach
using the supplied screws.
5. Slide the Network Extender with mounting bracket into the wall
mounting bracket.
6. Fasten retaining screws (Phillips #2) on the side of the bracket.

4G LTE Network Extender 3 for Enterprise -Installation Reference Guide
SM64-BLC, SM64-BLCE Copyright 2022 Verizon Wireless. All rights reserved. DOC-3185 Rev 4.0
4. Connection Overview
Port
Name
Function
GPS
To connect GPS antenna and receive GPS signal.
INT/EXT
To select antenna INT (Internal)/EXT (External).
Reset
Factory Reset.
1PPS
Reserved for future use.
LMT Local Monitoring Terminal Port. To manage setting and
display device status.
PoE/WAN
To connect to a Power over Ethernet (PoE) or Wide Area
Network (WAN) Port.
Power
To connect Power Supply (12V DC).
5. GPS Installation
Connect the (external) GPS antenna cable (indoor use only) to the
GPS port of the Network Extender. Ensure the GPS antenna is near
a window with a view of the open sky.
Note: The GPS antenna must stay connected to the Network
Extender at all times for operation. The initial GPS fix can take up
to 60 minutes.
6. Ethernet and Power Connections
Attach the supplied Ethernet cable from your router or modem
LAN port to the Network Extender PoE/WAN port for network
connectivity.
Plug in the Power Supply and insert the power cable into the Network
Extender Power port. Twist the power plug to lock it in place.
Automatic startup and hardware initialization will begin.
POWER ON
At startup, the Network Extender will conduct a self-configuration. This
will take between 30 - 60 minutes the first time the Network Extender
turns on.
7. Automated Startup
The sequence of LEDs during a normal service operation are as follows:
Power LED ON -> Sync LED ON -> Link LED ON -> RF LED ON
Upon successful setup, the Power, RF, and Sync LEDs should be solid
green. The Alarm LED should be off.
Note: If the LEDs fail to turn green after one hour or if there is a critical
system alarm, consult the troubleshooting section in the User Guide.
8. Configuration and Support
Refer to the Network Extender User Guide for more details on
Configuration and Support.
No GPS Signal
The Sync LED off and Alarm LED fix red indicates no GPS signal.
Check the About Network Extender page in the Advanced Settings
web interface, on the tabs for “Status and Alerts” or “GPS” to see the
status of the GPS constellation.
Is my wireless device connected to the Network Extender?
Using the Advanced Settings web interface, sign in and the
Connected Devices panel for indication of connected users.
Accessing Advanced Settings: To access advanced settings, sign
into the web interface by following the steps below:
1. Use the supplied Ethernet cable to connect a laptop to the LMT
port on the Network Extender.
2. Change the TCP/IPv4 settings of the laptop to the following: IP
Address (172.31.1.2), Subnet Mask (255.255.255.252).
3. Open a web browser on the connected laptop, and enter the IP
address https://172.31.1.1
4. Sign in using “admin”, the default administrator password is:
VzWNetExtender3@ + last six digits of the MAC. The MAC ID
can be found on the label on the side of the Network Extender.
Cannot reach Network Extender GUI or locked out of device.
Press the RESET button for 10 seconds to reset the system to
factory default settings.
Where to go for help.
For complete installation and operational information, please see the
online 4G LTE Network Extender for Enterprise User Guide at:
https://www.verizon.com/support/4g-lte-network-extender-enterprise-
basics/
Call Customer Care Toll Free at 800-922-0204 or *611 from your
Verizon Wireless mobile phone.