Verizon Fios E3200 User manual

Fios Business
Wi-Fi
Extender
USER
GUIDE
Model E3200 ©2019 Verizon

CONTENTS
01 /
INTRODUCTION
 Package Contents 
 System Requirements 
 Features 
 Getting to Know Your
Fios Business Wi-Fi
Extender 
02 /
CONNECTING YOUR FIOS
BUSINESS WIFI EXTENDER
 Setting up Your Fios
Business Wi-Fi
Extender 
 Main Screen 
03 /
WIFI SETTINGS
 Overview 
 Wi-Fi Status 
 Basic Settings 
 Advanced Settings 
 Channel Settings 
 Guest Network 
04 /
CONFIGURING ADVANCED
SETTINGS
 Using Advanced
Settings 
 Reboot 
 Admin Password 
 Factory Default 
 System Log 
 Advanced Log 
 DHCP Log 
 BHM Log 

TABLE OF CONTENTS
3
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05 /
TROUBLESHOOTING
 Troubleshooting
Tips 
 Frequently Asked
Questions 
06 /
SPECIFICATIONS
 General
Specifications 
 LED Indicators 
 Environmental
Parameters 
07 /
NOTICES
 Regulatory Compliance
Notices 

01 /
INTRODUCTION
1.0 Package Contents
1.1 System Requirements
1.2 Features
1.3 Getting to Know Your Fios
Business Wi-Fi Extender

5
 / INTRODUCTION
verizon.com/fios | ©2019 Verizon. All Rights Reserved
Verizon Fios Business Wi-Fi Extender
lets you transmit and distribute digital
entertainment and information to
multiple devices in your office.
Your Wi-Fi Extender supports
networking using coaxial cables,
Ethernet, or Wi-Fi, making it one of
the most versatile and powerful Wi-Fi
extenders available.

GETTING TO KNOW YOUR FIOS
BUSINESS WI-FI EXTENDER
./ PACKAGE CONTENTS
Your package contains:
• Fios Business Wi-Fi Extender
• Power adapter
• OSS (Open Source Software) insert guide
./ SYSTEM REQUIREMENTS
System and software requirements are:
• A computer or other network device supporting Wi-Fi or wired
Ethernet
• A web browser, such as Chrome™, Firefox®, Internet Explorer 8®
or higher, or Safari® 5.1 or higher
./ FEATURES
Your Fios Business Wi-Fi Extender features include:
• Support for multiple networking standards, including
– LAN – 802.11 a/b/g/n/ac/ax, Gigabit Ethernet and MoCA 2.5
interfaces
• Integrated wired networking with 2-port Ethernet switch and
Coax (MoCA LAN)
PACKAGE CONTENTS, SYSTEM
REQUIREMENTS AND FEATURES

7
 / INTRODUCTION
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– Ethernet supports speeds up to 1000 Mbps
– MoCA 2.5 LAN enabled to support speed up to 2500 Mbps
over coaxial cable
• Self-organizing Network (SON) oers seamless roaming, band
steering, and AP steering to improve the performance of your
Wi-Fi network
• Integrated Wi-Fi networking with 802.11a/b/g/n/ac/ax access
point featuring:
– backward compatible to 802.11a/b/g/n/ac
– 2.4G 11ax 4x4
– two 5G 11ax 4x4
• Enterprise-level security, including:
– Advanced Wi-Fi protection featuring WPA2/WPA Mixed
Mode and MAC address filtering
– Wi-Fi Multimedia (WMM) for Wi-Fi QoS (quality-of-service)
• Compatible with Wi-Fi Mesh system
• Secure remote management using HTTPS or My Fios app

GETTING TO KNOW YOUR FIOS
BUSINESS WI-FI EXTENDER
./ GETTING TO KNOW YOUR FIOS BUSINESS WIFI
EXTENDER
1.3a/ FRONT PANEL
The front panel’s unified button allows
quick access to the Wi-Fi Protected
Setup (WPS) feature and pairing mode.
The Status LED will be on
white and solid when your
Fios Business Wi-Fi Extender is turned
on, connected to the internet, and functioning normally.
Status LED
Condition Status LED Color Fios Business Wi-Fi Extender
Normal WHITE Normal operation (solid)
Fios Business Wi-Fi Extender is booting
(fast blink)
BLUE Pairing mode (slow blink)
Pairing successful (solid)
GREEN Wi-Fi has been turned o (solid)
Issue(s) YELLOW No internet connection (solid)
Wi-Fi Extender is too far from the Router.
Poor backhaul signal (slow blink)
Wi-Fi Extender is too close to the Router.
Poor Wi-Fi coverage (fast blink)
RED Hardware/System failure detected (solid)
Overheating (fast blink)
Pairing Failure (slow blink)
Power OFF Power o
Please refer to section 5.0 for details on the rear LEDs.

9
 / INTRODUCTION
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1.3b/ REAR PANEL
The rear panel of your Fios Business Wi-Fi Extender has a label
that contains important information about your device, including
the default settings for the Fios Business Wi-Fi Extender’s Wi-Fi
network name (SSID), Wi-Fi password (WPA2 key), local URL for
accessing the Fios Business Wi-Fi Extender’s administrative pages,
and administrator password. The label also contains a QR code
that you can scan with your smartphone, tablet, or other camera-
equipped Wi-Fi device to allow you to automatically connect your
device to your Wi-Fi network without typing in a password (requires
a QR code reading app with support for Wi-Fi QR codes).
The rear panel has three ports; F-type coax and Ethernet LAN
[two]. The rear panel also includes a DC power jack and a reset
button.

GETTING TO KNOW YOUR FIOS
BUSINESS WI-FI EXTENDER
• Ethernet LAN - connects devices to your
Fios Business Wi-Fi Extender using Ethernet cables to join
the local area network (LAN). The two Ethernet LAN ports are
10/100/1000 Mbps auto-sensing and can be used with either
straight-through or crossover Ethernet cables.
• Coax LAN - connects your Fios Business Wi-Fi Extender to the
LAN and/or to other MoCA devices using a coaxial cable.

11
 / INTRODUCTION
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• Reset Button - allows you to reset your Fios Business Wi-Fi
Extender to the factory default settings. To perform a soft
reboot, press and hold the button for at least three seconds. To
reset your Fios Business Wi-Fi Extender to the factory default
settings, press and hold the button for at least ten seconds.
• Power - connects your Fios Business Wi-Fi Extender to an
electrical wall outlet using the supplied power adapter.
Warning: The included power adapter is for oce use only,
supporting voltages from 105-125 voltage in AC. Do not use in
environments with greater than 125 voltage in AC.
1.3c/ MOUNTING THE FIOS BUSINESS WIFI EXTENDER TO A
WALL
For optimum performance, the Fios Business Wi-Fi Extender is
designed to stand in a vertical upright position. Verizon does not
recommend wall mounting the Fios Business Wi-Fi Extender.
However, if you wish to mount your Fios Business Wi-Fi Extender,
you can purchase a wall mount bracket from the Verizon Fios
Accessories Store at
verizon.com/smallbusiness/accessories/all-accessories/fios
To mount your Fios Business Wi-Fi Extender to a wall:
1. You may use the wall-mount template sheet for positioning
the Fios Business Wi-Fi Extender.

GETTING TO KNOW YOUR FIOS
BUSINESS WI-FI EXTENDER
2. Mark the mounting holes using the template sheet as shown
below.
3. Drive two screws into the wall. Leave the screws extended
about 0.2 inches from the wall.
4. Verify the screws are positioned correctly by placing the wall
bracket on the screws. Then remove the wall bracket from
the wall.

13
 / INTRODUCTION
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5. There are two mounting slots located on the bottom of the
Fios Business Wi-Fi Extender. It allows you to securely attach
your Wi-Fi Extender to the wall. Align the slots with the wall
mount bracket.

GETTING TO KNOW YOUR FIOS
BUSINESS WI-FI EXTENDER
6. Attach the Wi-Fi Extender to the wall mount bracket through
an easy twist and lock action.
7. Align the wall mount bracket with the attached
Wi-Fi Extender to the screws, then slide the bracket down
until it locks in place.
8. To secure the bracket, place one screw into the small hole of
the bracket and tighten the screw into your wall.

15
 / INTRODUCTION
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Note: To release the lock, twist the
Fios Business Wi-Fi Extender counter-clockwise and press
down on the small clip on the bottom of the bracket.

02 /
CONNECTING YOUR
FIOS BUSINESS
WIFI EXTENDER
2.0 Setting up Your Fios Business
Wi-Fi Extender
2.1 Main Screen

17
 / CONNECTING YOUR FIOS
BUSINESS WIFI EXTENDER
verizon.com/fios | ©2019 Verizon. All Rights Reserved
Connecting your Fios Business Wi-Fi
Extender and accessing its web-based
Graphical User Interface (GUI) are both
simple procedures.
Accessing the GUI may vary slightly,
depending on your device’s operating
system and web browser.

SETTING UP YOUR FIOS BUSINESS
WI-FI EXTENDER
./ SETTING UP YOUR FIOS BUSINESS WIFI
EXTENDER
Note: Using a wired backhaul, the Fios Business Wi-Fi Extender
can be placed at a location distant from the Fios Business
Wi-Fi Extender, and positioned for optimum coverage. Using
Wi-Fi backhaul, performance can be slower and the distance from
the router will be determined by the reach of Wi-Fi from the Fios
Business Router, the materials in the oce, and neighboring Wi-Fi
trac. Wi-Fi backhaul is an eective and convientient in oce Wi-Fi
configuration, but based on Wi-Fi interference charastics, does not
perform as well as a wired connection.
2.0a/ WIRED INSTALLATION
1. Connect the Fios Business Router to a coax outlet. (If the
coax outlet is already in use, use the coax splitter included
in the box.)
2. Connect the Fios Business Wi-Fi Extender to a coax outlet -
ideally in an area with spotty Wi-Fi coverage.
3. Connect the power cord from the router and extender to an
electrical outlet.

19
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 / CONNECTING YOUR FIOS
BUSINESS WIFI EXTENDER
4. The light on the extender should turn solid white within a few
minutes, indicating the connection is complete.
You’re all set! Your devices will connect automatically with the same
Wi-Fi network name and password as your Fios Business Router.
2.0b/ WIFI INSTALLATION
1. Place the Fios Business Wi-Fi Extender directly next to the
Fios Business Router.
2. Connect the power cord from the extender to an electrical
outlet.

SETTING UP YOUR FIOS BUSINESS
WI-FI EXTENDER
3. When the light on the extender is solid yellow, press and
hold the front buttons on both the router and extender for
about 5 seconds. The lights on the router and extender
should turn solid blue while the Wi-Fi connection is initiating.
4. When the Wi-Fi connection is established, extender will
start firmware update. It will take approximately 6 minutes
to complete the firmware update. Do NOT unplug extender
during the firmware upgrade (blinking white).
5. Once the firmware update is complete and the extender
starts fast blinking yellow, you can now unplug and move the
extender to an area between the router and an area with
spotty Wi-Fi coverage. Once plugged in, the light should turn
solid white again within a few minutes.
You’re all set! Your devices will connect automatically with the
same Wi-Fi network name and password as your Fios Business
Router.