Verizon TR2 User manual

Verizon 5G Extender
TR2
User Guide
Version 3

i
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
WARNING. This is NOT a CONSUMER device. It is designed for installation by FCC LICENSEES
and QUALIFIED INSTALLERS. You MUST have a FCC LICENSE or the express consent of an FCC
Licensee to operate this device. Unauthorized use may result in significant forfeiture penalties,
including penalties in excess of $100,000 for each continuing violation.

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RF Exposure Statement
To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter
must be installed to provide a separation distance of at least 20 cm from all persons and must not be
co-located or operating in conjunction with any other antenna or transmitter.

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Table of Contents
Chapter 1 Introduction..........................................................................................................................1
1.1 Unboxing Information................................................................................................................1
1.2 Front Panel ...............................................................................................................................2
1.3 Back Panel................................................................................................................................4
1.4 Bottom Panel ............................................................................................................................5
1.5 Side Panel.................................................................................................................................6
1.6 Mounting Bracket......................................................................................................................7
Chapter 2 Installing the 5G Extender..................................................................................................9
2.1 Preparations for mounting of the 5G Extender.........................................................................9
2.2 Window installation.................................................................................................................11
2.3 Bracket Removal (Window)....................................................................................................15
2.4 Wall Installation.......................................................................................................................16
Chapter 3 Product Specifications .....................................................................................................19

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Chapter 1
Introduction
This chapter includes a list of items included with the TR2 5G Extender and a description of the user
interface and ports on the device.
1.1 Unboxing Information
Inside the product package for the TR2 5G Extender, you should find the following items:
•Extender × 1
•AC adapter × 1
•Power cord × 1
•Mounting bracket × 1
•Window mounting plate × 1
•Window wipe × 1
•Cable tie × 1
•Cable clips (with adhesive) × 3
•Cable spooler (with adhesive) × 1
•Window wedges (with adhesive) × 2
•Wall screws and anchors (× 2 each)
•Installation location labels (with adhesive)

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1.2 Front Panel
An LED indicator is located in the top-left corner of the Extender’s front panel.
LED Light Guide
Device Status
Description
LED Status
Booting up
The Extender is powered and in the process
of booting up.
Blinking: White
Ready to pair
The Extender is ready to be paired with the
App.
Blinking: Blue
Connected to
App
The Extender is paired with the App.
Solid: Blue
Ready to scan
The Extender got all the setup information
and initialization is complete.
Solid: White
Scanning
The Extender is scanning the signal strength
from the 5G nodes.
Soft Blink: White
Paired: Good
Signal
The signal strength from the 5G nodes is
good.
Solid: Green

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Device Status
Description
LED Status
Paired: Poor
Signal
The signal strength from the 5G nodes is
poor.
Solid: Yellow
Paired: No/bad
Signal
There is no signal from the 5G nodes.
Solid: Red
Regular usage
The Extender is working normally.
Off
Error
An error has occurred (ex. pairing/firmware
issue)
Blinking: Red
Firmware update
/Reset
The Extender is ready to reboot after a
firmware update.
Fast Blink: White
(Occurs during the 2 seconds prior to
reboot/power off)

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1.3 Back Panel
1. Product label and QR code
Scan the QR code on this label with the Installer app to enable the receiver to establish a
connection with the Extender.
2. Mounting head
The mounting head fits into the installation slot on the mounting bracket.

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1.4 Bottom Panel
1. DC jack
Plug the AC adapter into this jack to power the Extender.
2. USB Type-C port
This port is used for diagnostic purposes.

6
1.5 Side Panel
1. Scan button
Use this button to scan for 5G signals from 5G nodes located outdoors. You may also press and
hold this button for 20 seconds to switch between regular mode and installation mode. In addition,
pressing and holding this button for more than 40 seconds triggers the factory reset process.
2. Raised nubs
The raised nubs on the mounting head fit into the dimple holes on the inside of the mounting
bracket’s installation slot.

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1.6 Mounting Bracket
1. Mounting holes
Wall screws are screwed through these mounting holes during wall installation.
2. Bracket cover
This cover is attached to the top of the bracket’s base. Remove the cover before attaching the
mounting bracket to a wall.
3. Installation slot
Install the mounting head of the Extender into this slot. Once installed in this slot, the Extender
can be rotated to either the left or to the right if the current position is not adequate for use
purposes.

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4. Mounting plate
During window installation the mounting plate is attached to the window, providing an attachment
point for the Extender.
5. Hole for AC adapter
This hole enables the cable from the AC adapter to connect to the DC jack when the Extender is
installed on the mounting bracket.
6. Locking tab
This locking tab is used to secure the Extender after it has been installed on the mounting
bracket. The lock has two settings: locked and unlocked (as indicated by the icons).

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Chapter 2
Installing the 5G Extender
2.1 Preparations for mounting of the 5G Extender
Step 1. Attach the bracket to the Extender, and connect the AC adapter to the Extender's DC jack.
Step 2. The LED indicator will start blinking white. Wait 90 seconds; the LED will start flashing blue
once boot up is complete.
Step 3. Scan the QR code in the booklet to open the 5G Extender App download webpage.
Download the app.

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Step 4. Use the 5G Extender App to scan the QR code on the back of the Extender to execute
pairing.
Step 5. The LED will turn solid blue after pairing is successful.
Step 6. Use the 5G Extender App to apply the 5G SSB information to the Extender.
Step 7. Hold the Extender above your head and against the window glass.
Note: Do not install bracket on slanting windows/walls.

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Step 8. Press the scan button to start signal scanning.
Step 9. After 10 seconds, the LED will change to one of the following statuses:
Good signal: Solid green
Poor signal: Solid yellow
No/bad signal: Solid red
Note: The LED will revert to solid blue after 20 seconds.
Step 10. If necessary, adjust the position of the Extender and repeat the signal scanning process.
Step 11. Once the LED turns solid green, use the label to mark the installation location.
2.2 Window installation

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Step 1. Use window wipes to clean the installation location.
Note: Ensure glass is clean and completely dry.
Step 2. Remove the mounting plate from the box and read the instructions carefully.
Step 3. Peel off the protective backing from the Gecko adhesive pad on the mounting plate. Affix
the mounting plate onto the window in the direction indicated by the arrow on the plate.
Step 4. To eliminate air bubbles use both thumbs to press in all areas where the Gecko adhesive
pad contacts the glass. Press for one minute (30 seconds on the upper part and 30
seconds on the lower part).

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Step 5. Attach the bracket of the 5G Extender to the mounting plate by aligning it over the top of
the hook on the mounting plate, then sliding it down until it latches onto the hook.
Step 6. Adjust the angle of your 5G Extender. Once you find the optimal position, turn the locking
tab on the 5G Extender to the locked position.
Step 7. Press the scan button to confirm signal.
Step 8. Use the 5G Extender App to change the operation mode to regular.

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Step 9. Use cable clips and cable spooler to organize cables.
Step 10. If necessary, install a window wedge to prevent sliding windows from colliding with the
installed Extender.

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2.3 Bracket Removal (Window)
Step 1. Unplug the power cable and turn the locking tab on the bottom of the bracket to the
unlocked position.
Step 2. Remove the Extender.
Step 3. Press down on the tab of the mounting plate, then slide the bracket upwards until it
detaches from the plate. Peel the mounting plate off the window by pulling downwards on
the tab.
Step 4. If necessary, use sticky tape to clean the Gecko adhesive pad on the back of the bracket.

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2.4 Wall Installation
Step 1. Find a location with a good signal and mark the location.
Step 2. Remove the bracket base cover.
Step 3. Place the bracket on the wall and mark the pilot hole locations.
Step 4. Screw the wall screws into anchors.