
11.0 Troubleshooting
1. When the reader is first powered on it will beep 4 times,
and the LED will shine red.
2. Presenting a supported access credential will result in the
reader beeping and the LED flashing once.
NOTE: The access panel controls LED functionality,
such as switching the LED to green.
If the reader does not recognize the card or tag (no beep, no LED
flash) or exhibits short read range, please see the table below for
possible causes and solutions.
Possible Cause Corrective Action
Incorrect cabling Verify gauge, connections and
cabling length
Not enough power 12 VDC recommended, 8 VDC at
reader is minimum
Incorrect card used Verify if card technology
is supported
Reader/access panel not
properly grounded
Earth ground needed—verify shield
and reader ground are tied at access
panel and connect to ground at
one point
Supply generating interference Linear power supply recommended,
verify switching power supply
before use
Should any of the corrective actions mentioned above not improve
performance, disconnect the reader from the access panel and power
it with a separate power supply or 9 VDC battery, and re-test card
functionality. By powering the readers separately, most variables that
may lead to reduced performance can be eliminated. Should the
problem persist, please contact Vicon Technical Support.
IP Rating: IP67
Many Vicon Readers carry the following certifications:
FCC Compliance Statement: This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Caution: Changes or modifications not expressly approved by Vicon could void the
user's authority to operate the equipment.
Product can be used without license conditions or restrictions in all European Union
countries, including Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Spain,
Sweden, United Kingdom, as well as other non-EU countries, including Iceland,
Norway, and Switzerland.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause unde-sired operation of the device.
Cet appareil est conforme à Industrie Canada exempts de licence standard RSS (s).
Le fonctionnement est soumis aux deux conditions suivantes : (1) ce dispositif ne
peut pas provoquer d’interférences et (2) ce dispositif doit accepter toute
interférence, y compris les interférences qui peuvent causer un mauvais
fonctionnement du dispositif.
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
For proper PIN security with keypad readers, please review
PIN Best Practices Reference Document.
QUICK START GUIDE
VAX-D3R AND VAX-D6.2R 13.56-MHz CONTACTLESS SMARTCARD READERS
©2021 Vicon Industries. All rights reserved. Vicon and its logo are registered
U.S. trademarks and VAX and its logo are trademarks of Vicon Industries Inc.
All other trademarks are the property of their respective owners.
www.vicon-security.com
P/N: 8009-8274-25-00
Vicon Industries Inc.
Tel: 631-952-2288
Toll Free: 800-645-9116
Fax: 631-951-2288
24-Hour Technical Support:
800-34-VICON (800-348-4266)
UK: 44/(0) 1489-566300
Product specifications are subject to
change without notice.
REV June 2021