
If the reader does not recognize the mobile credential or card
refer to possibe OSDP
communications errors detected at the access control panel.
Please see the table below for possible causes and solutions.
Possible Cause Corrective Action
channel mismatch
Channel (or both unencrypted).
Incorrect cabling Verify gauge, connections and
cabling length. Verify RS-485
OSPD connections (T/R+ and
T/R-)
Not enough power 12 VDC recommended, 8 VDC at
reader is minimum
Incorrect
credential used
Verify panel has established
OSDP connection with
reader, then verify if credential
technology is supported
Reader/access panel not
properly grounded
Earth ground needed—verify
shield and reader ground are tied
at access panel and connect to
ground at one point
Supply generating
interference
Linear power supply
recommended, verify switching
power supply before use
Should any of the corrective actions mentioned above not
improve performance, disconnect the reader from the access
separately, most variables that may lead to reduced performance
can be eliminated. Should the problem persist, please contact
Vicon Technical Support.
IP Rating: IP67
FCC Compliance Statement: This device complies with part 15 of the FCC
rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
could void the user's authority to operate the equipment.
Product can be used without license conditions or restrictions in all European
Union countries, including Austria, Belgium, Bulgaria, Cyprus, Czech Republic,
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,
Slovakia, Spain, Sweden, United Kingdom, as well as other non-EU countries,
including Iceland, Norway, and Switzerland.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause unde-sired operation of the device.
Cet appareil est conforme à Industrie Canada exempts de licence standard RSS
(s). Le fonctionnement est soumis aux deux conditions suivantes : (1) ce
dispositif ne peut pas provoquer d’interférences et (2) ce dispositif doit
accepter toute interférence, y compris les interférences qui peuvent causer un
mauvais fonctionnement du dispositif.
Note: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
.
QUICK INSTALLATION GUIDE
MHz
Vicon Industries Inc.
800-34-VICON (800-348-4266)
Product specications are subject to change without notice. ©2023 Vicon Industries. All rights reserved. Vicon and its logo are registered U.S. trademarks and VAX and its
logo are trademarks of Vicon Industries Inc. All other trademarks are the property of their respective owners.
P/N: 8009-8274-46-00 l REV Jan 2023