
If the reader does not recognize the mobile credential or card or
refer to possibe OSDP communications
errors detected at the access control panel. Please see the table
below for possible causes and solutions.
Possible Cause Corrective Action
OSDP, secure channel
mismatch
address and speed.
Incorrect cabling Verify gauge, connections and
cabling length
Not enough power 12 VDC recommended
Incorrect
credential used
Verify if credential technology
is supported
Reader/access panel
not properly grounded
Earth ground needed—verify shield and
reader ground are tied at access panel
and connect to ground at one point
Supply generating
interfence
Linear power supply recommended,
verify switching power supply before use
Should any of the corrective actions mentioned above not improve
performance, disconnect the reader from the access panel and
card functionality, with an OSDP panel simulator if necessary. By
powering the readers separately, most variables that may lead
require a packet trace, which the installer or panel vendor should
be prepared to provide if there are problems. Should the problem
persist, please contact Vicon Technical Support.
Operating Temperature:
Operating Humidity:
IP Rating: IP67-rated for outdoor use
FCC Compliance Statement: This device complies with part 15 of the FCC
rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
could void the user's authority to operate the equipment.
Product can be used without license conditions or restrictions in all European
Union countries, including Austria, Belgium, Bulgaria, Cyprus, Czech Republic,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,
Slovakia, Spain, Sweden, United Kingdom, as well as other non-EU countries,
including Iceland, Norway, and Switzerland.
with Innovation, Science and Economic Development Canada’s licence-exempt
RSS(s). Operation is subject to the following two conditions: (1) This device
may not cause interference. (2) This device must accept any interference,
including interference that may cause undesired operation of the device.
est conforme aux CNR d’Innovation, Sciences et Développement économique
Canada applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : (1) L’appareil ne doit pas produire de
brouillage; (2) L’appareil doit accepter tout brouillage radioélectrique subi,
Note: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
.
QUICK START GUIDE
Product specications are subject to change without notice. ©2022 Vicon Industries. All rights reserved. Vicon and its logo are registered U.S. trademarks and VAX and its
logo are trademarks of Vicon Industries Inc. All other trademarks are the property of their respective owners.
P/N: 8009-8274-86-00 l REV March 2022
Vicon Industries Inc.
800-34-VICON (800-348-4266)