Videofied 630 Series Specification sheet

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TECHNICAL NOTE HOW TO CONFIGURE & TEST CELLULAR (2G3G)
DOC. - REF. 250-XT-WIP
LAST MODIFICATION DATE : FEBRUARY 2017
FIRMWARE VERSION : N/A
GSM (2G3G) Communications
All Videofied 630-series control panels come standard with an
integrated GSM modem capable of accepting a standard sized
GSM M2M SIM card and communicating via AT&T and T-Mobile
carriers.
There are several SIM providers which Videofied has partnered
with and each partner has a unique APN (Access Point Name)
code. In certain cases, it may also be necessary to input a
user name and password. The APN code (and user name and
password, if required) is necessary to authenticate the SIM card
with the associated cellular network during signal transmission.
WIP630 Control PanelXT-IP630 Control Panel
SIM Card Orientation
The panel must be powered down when inserting or removing a SIM card from the GSM modem.
Ensure that the SIM card is inserted following the proper orientation based on the control panel
type (shown below).

HOW TO CONFIGURE & TEST CELLULAR (2G3G)
TECHNICAL NOTE
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USER NAME
PASSWORD
Press OK/YES to modify the USER NAME parameter. Use the
ALPHANUMERIC KEYS to input the info. Press OK/YES to save the
parameter. Press the RIGHT ARROW KEY to navigate to PASSWORD.
Press OK/YES to modify the PASSWORD parameter. Use the
ALPHANUMERIC KEYS to input the info. Press OK/YES to save the
parameter. Press ESC/NO to exit the the 2G3G PARAMETERS menu.
HOW TO Configure & Test Cellular (2G3G)
2G3G Parameters Configuration
To access the 2G3G parameters, login to Access Level 4 and then navigate to the following menu
location:
ACCESS LVL. 4
CONFIGURATION
GENERAL
PARAMETERS
2G3G PARAMETERS
APN
Press OK/YES to enter the CONFIGURATION menu.
Press OK/YES to enter GENERAL PARAMETERS. Press the RIGHT ARROW
KEY to navigate to 2G3G PARAMETERS.
Press OK/YES to enter the 2G3G PARAMETERS menu.
Press OK/YES to modify the APN parameter. Use the ALPHANUMERIC
KEYS to input the corresponding APN code. Press OK/YES to save the
parameter.
If a Username and Password is required, press the RIGHT ARROW KEY to
navigate to the USERNAME parameter. If not, press ESC/NO to exit.
OK/YES
OK
YES
OK
YES
ESC/NO

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HOW TO CONFIGURE & TEST CELLULAR (2G3G)
TECHNICAL NOTE
Testing Cellular (2G3G) Level
To access the 2G3G LEVEL test, login to Access Level 4 and then navigate to the MAINTENANCE
menu:
ACCESS LVL. 4
MAINTENANCE
2G3G LEVEL
TEST IN PROGRESS
END = OK/YES
4/5 HSPA
ERROR ####
Press OK/YES to enter the MAINTENANCE menu. Press the RIGHT or
LEFT ARROW KEY to navigate to the 2G3G LEVEL option.
Press OK/YES to initiate the 2G3G LEVEL test.
Wait for the test to provide a result.
The following represents a test result example. 3/5 is the minimum
recommended cellular level. Press OK/YES to exit the test.
If an error is received aer 2G3G Level test
completes, refer to the list on the le to
determine cause of issue. Press OK/YES to
exit the test.
OK
YES
OK
YES
OK
YES
OK/YES
Error Code Definition
010 / 003 SIM Card Not Detected
043 Provisioning Problem
132 SIM Card Not Activated
255 Cannot Connect to Cellular Tower
030 No Cellular Service
101 / 157 / 133 Authentication Error / Incorrect APN
102 No Cellular Service / Modem Not Ready
149 Low Cellular Signal Strength
148 Connection Issue
000 Problem Not Recognized
058 SIM registered to different IMEI
055 Provisioning Issue
013 Incorrect APN Code