Vidicode V-Tap VoIP User manual

V-Tap VoIP Manual EN © 2017 Vidicode
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V-Tap VoIP
Manual
V1.0

V-Tap VoIP Manual EN © 2017 Vidicode
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Contents
1Introduction....................................................................4
2Getting started...............................................................5
2.1 Hardware installation.......................................................5
2.1.1 Connection at Home .............................................................. 6
2.1.2 Connection at the Office........................................................ 6
2.2 Software installation ........................................................7
3Web interface and Settings ...........................................8
3.1 IP address...........................................................................8
3.2 Web interface....................................................................9
3.3 Settings............................................................................11
3.3.1 General network settings .................................................... 11
3.3.2 Tunnel settings..................................................................... 12
3.3.3 FTP & Web settings .............................................................. 15
3.3.4 NTP settings.......................................................................... 16
3.3.5 Telnet setting ....................................................................... 17
3.3.6 SD Card settings ................................................................... 18
3.3.7 Button setting ...................................................................... 20
3.3.8 Port settings ......................................................................... 21
3.3.9 Special network settings ..................................................... 22
3.3.10 Special Flags & Versions....................................................... 23
4LED’s .............................................................................24
4.1 Red Error LED ..................................................................24
4.2 Green Link LED................................................................25
4.3 Blue Data LED..................................................................26
4.4 Amber SD-Power LED .....................................................26
5Button functions ..........................................................27
5.1 Start & Stop recording....................................................27

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5.2 Remove SD Card safely ..................................................27
5.3 Show IP address ..............................................................28
5.4 Factory settings...............................................................28
5.5 Firmware update ............................................................29
5.6 Default IP address...........................................................30
6Connection schemes ....................................................31
6.1 Tunnel function...............................................................31
6.2 Tunnel with Split Ports...................................................32
6.3 Mirror to Port 4 ...............................................................33
6.4 Mirror to Port 3 ...............................................................33
7Acknowledgements .....................................................34
7.1 Privacy..............................................................................34
7.2 Liability ............................................................................34

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1Introduction
The V-Tap VoIP is a hardware and software solution for the recording of
telephone calls that are transported over an IP network. The supplied
hardware unit sniffs the digital data coming from external IP telephones
and can copy the data back to the network or stores the data directly
onto an SD card. In both cases the data is wrapped into a special Tunnel-
format that can be received by the Call Recorder Apresa (running on
Linux) or by the Call Recorder VoIP software (running on a PC). The
external Apresa recorder or CR-VoIP software can both interpret the
Tunnel-format and make playable audio files from it, together with the
original date, time and call number information (meta data).
The build-in switch function allows 4 Ethernet connections (100 Mbps).
This makes it possible to connect 3 external IP phones and one
connection to the network. For a desktop solution, it is also possible to
connect a PC or other network peripherals.
An IP phone can also be a Softphone running on a PC. This is achieved
by simply wiring the PC’s network through the V-Tap VoIP switch.
In the case that no SD card is inserted, the sniffed data is sent life over
the network to the Apresa recorder or CR-VoIP software.
With an SD card inserted, the sniffed data is stored as files on the card.
Depending on whether a Tunnel has been defined or not, the files are
sent over the network or can be read later by the CR-VoIP software.
By using the SD card, the V-Tap VoIP can operate completely stand alone
and can store data for months or even years, depending on the capacity
of the card.
The internal settings of the V-Tap VoIP can be accessed through a web
interface by any browser.
The V-Tap VoIP is a member of a family of compatible products that can
be used to create all sorts of Call Recording solutions. There are V-Taps
for analog and ISDN telephony, there is an App for mobile recording
and all these products communicate with the Apresa Corporate
recording solution or Apresa cloud based recording.
NOTE: The V-Tap VoIP needs to be powered through USB, otherwise
the device cannot record from external IP phones.

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2Getting started
2.1 Hardware installation
The V-Tap VoIP is easy to setup. The following steps are involved:
•Connect the local network to the V-Tap VoIP.
•Connect the IP phones or PC’s to the V-Tap VoIP.
•Connect the USB to the V-Tap VoIP for power.
•Access the settings of the V-Tap VoIP through the web interface.
•Optionally insert an SD card.
Any LAN port can be used to connect the external network and the IP
phones. Different configurations are also possible, see Port settings.
For more schemes see the next page and chapter Connection schemes.
NOTE: Ports 1 and 2 only are suitable to connect Power over Ethernet.

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2.1.1 Connection at Home
2.1.2 Connection at the Office

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2.2 Software installation
External software is needed to extract the recorded calls from the
Tunnel data that is produced by the V-Tap VoIP. Also, when the data is
stored on an SD card, then external software is needed to interpret this
data later on.
The Tunnel data stream, coming directly from the V-Tap, can be send to
the Call Recorder Apresa or the Call Recorder VoIP software.
The Call Recorder Apresa is recorder software running on the Linux
operating system. The Apresa can receive Tunnel data from the V-Tap,
convert this data into audio files and store the files into its own
database.
The Apresa can receive multiple data streams from many V-Tap units
simultaneously. In that case the recordings of different locations are
centrally stored in one database.
The Apresa software has lots of different other recorder possibilities and
is not further described in this manual.
The Call Recorder VoIP software for the PC can also receive Tunnel data
from the V-Tap VoIP, convert this data into audio files and store the files
into its own database. The VoIP software can also receive multiple data
streams from different V-Tap units simultaneously.
The Call Recorder VoIP software for the PC has its own manual and is
therefore not described in this manual.
NOTE:
You need to enter at least one recorder-channel license key before the
Apresa or CR-VoIP software can record your calls. Recording multiple
calls simultaneously need more license keys to be added.

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3Web interface and Settings
The first step to access the web interface of the V-Tap VoIP, is to connect
a network cable to any of the 4 ports on the unit. The other side of the
cable can be connected to a LAN or directly to a PC. There is no need to
use a cross-cable.
Then any web browser can be used to access the web interface of the V-
Tap VoIP.
3.1 IP address
By default, the V-Tap unit has DHCP enabled AND listens to the IP
address 192.168.55.66.
This IP address can be entered directly in the address bar of your
browser, only when the local network does not have a DHCP server and
when your PC has an IP address that lies in the same IP range as the IP
address of the V-Tap VoIP. The IP address of your PC must therefore lie
in the range 192.168.55.0 till 192.168.55.255.
The IP mask should be 255.255.255.0.
Default IP address: 192.168.55.66 (or from DHCP server)
Default User name: admin
Default Password: admin
In case the IP address cannot be reached by an external PC, it is also
possible to define a fixed IP address with an SD card.
Defining a fixed IP address with an SD card:
. Create a text file on your PC, named “IP.TXT”.
. The first line in this file must hold the IP address.
. The second line is optional and can hold the IP mask.
. Copy “IP.TXT”to the root directory of an SD card.
. Insert the SD card into the V-Tap unit.
. The IP address has now changed and can be accessed.
. The file “IP.TXT” is deleted from the card by the system.

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3.2 Web interface
Entering the IP address in your browser is showing the following screen:
Now enter “admin” for the User name and “admin” for the Password,
then press the Log in button and the Settings menu appears:
(The settings on the next page are not the default settings, but just an example.)

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By pressing the Submit button, the settings are sent to the V-Tap unit.
Any ongoing recording is stopped, the file on SD card is closed, and after
a few seconds the new settings are activated.