virtual access GW1000 Series User manual

GW1000 Series User Manual
GW1000
GW1000M
Issue:
2.3
Date:
20 September 2018

Table of Contents
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1Introduction ...............................................................................................10
1.1 Document scope ..................................................................................... 10
1.2 Using this documentation......................................................................... 10
2GW1000 and GW1000M Series router hardware.........................................13
2.1 GW1000 Series router hardware model features ......................................... 13
2.2 GW1000 Series router dimensions............................................................. 13
2.3 GW1000M Series router hardware model features....................................... 14
2.4 GW1000M Series router dimensions .......................................................... 15
2.5 GSM technology...................................................................................... 16
2.6 WiFi technology ...................................................................................... 16
2.7 Power supply.......................................................................................... 16
2.8 Compliance ............................................................................................ 16
2.9 Operating temperature range ................................................................... 16
2.10 Antenna................................................................................................. 17
2.11 GW1000 and GW1000M Series components ............................................... 18
2.12 Inserting a SIM card................................................................................ 19
2.13 Connecting the SIM lock .......................................................................... 19
2.14 Connecting cables................................................................................... 19
2.15 Connecting the antenna........................................................................... 19
2.16 Powering up ........................................................................................... 19
2.17 Reset button .......................................................................................... 20
3GW1000 and GW1000M Series LED behaviour............................................21
3.1 Main LED behaviour................................................................................. 21
3.2 GW1000 and GW1000M Series Ethernet port LED behaviour ........................ 22
4Installing a router into a vehicle.................................................................23
4.1 Installing a router into a vehicle using a non-fused power cable.................... 23
4.2 Installing a router into a vehicle using a fused power cable .......................... 23
5Factory configuration extraction from SIM card .........................................25
6Accessing the router...................................................................................26
6.1 Configuration packages used.................................................................... 26
6.2 Accessing the router over Ethernet using the web interface.......................... 26
6.3 Accessing the router over Ethernet using an SSH client ............................... 27
6.4 Accessing the router over Ethernet using a Telnet client .............................. 28
6.5 Configuring the password......................................................................... 28
6.6 Configuring the password using the web interface....................................... 28
6.7 Configuring the password using UCI.......................................................... 29
6.8 Configuring the password using package options......................................... 29
6.9 Accessing the device using RADIUS authentication...................................... 30
6.10 Accessing the device using TACACS+ authentication ................................... 31
6.11 SSH ...................................................................................................... 34

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6.12 Package dropbear using UCI..................................................................... 36
6.13 Certs and private keys............................................................................. 37
6.14 Configuring a router’s web server ............................................................. 38
6.15 Basic authentication (httpd conf) .............................................................. 43
6.16 Securing uhttpd...................................................................................... 44
6.17 Displaying custom information via login screen........................................... 44
7Router file structure ...................................................................................46
7.1 System information................................................................................. 46
7.2 Identify your software version .................................................................. 47
7.3 Image files............................................................................................. 48
7.4 Directory locations for UCI configuration files ............................................. 48
7.5 Viewing and changing current configuration ............................................... 48
7.6 Configuration file syntax .......................................................................... 49
7.7 Managing configurations .......................................................................... 49
7.8 Exporting a configuration file.................................................................... 50
7.9 Importing a configuration file ................................................................... 51
8Using the Command Line Interface.............................................................55
8.1 Overview of some common commands ...................................................... 55
8.2 Using Unified Configuration Interface (UCI)................................................ 58
8.3 Configuration files................................................................................... 63
8.4 Configuration file syntax .......................................................................... 63
9Upgrading router firmware.........................................................................65
9.1 Software versions ................................................................................... 65
9.2 Upgrading firmware using CLI .................................................................. 71
9.3 Firmware recovery .................................................................................. 73
10 System settings..........................................................................................74
10.1 Syslog overview...................................................................................... 74
10.2 Configuration package used ..................................................................... 74
10.3 Configuring system properties .................................................................. 75
10.4 System settings using command line......................................................... 81
10.5 System diagnostics ................................................................................. 82
10.6 Advanced filtering of syslog messages....................................................... 85
11 Configuring an Ethernet interface on a GW1000 router ..............................90
11.1 Configuration packages used.................................................................... 90
11.2 Configuring an Ethernet interface using the web interface............................ 90
11.3 Interface overview: editing an existing interface ......................................... 91
11.4 Configuring an Ethernet interface using command line............................... 101
11.5 Interface diagnostics ............................................................................. 103
12 Configuring VLAN .....................................................................................107
12.1 Maximum number of VLANs supported .................................................... 107

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12.2 Configuration package used ................................................................... 107
12.3 Configuring VLAN using the web interface................................................ 107
12.4 Viewing VLAN interface settings.............................................................. 110
12.5 Configuring VLAN using the UCI interface................................................. 111
13 Configuring ignition sense........................................................................112
13.1 Configuration packages used.................................................................. 112
13.2 Configuring vapowermond using the web interface.................................... 112
13.3 Configuring vapowermond using the command line................................... 114
13.4 Ignition sense diagnositcs ...................................................................... 115
14 Configuring a WiFi connection ..................................................................116
14.1 Configuration packages used.................................................................. 116
14.2 Configuring a WiFi interface using the web interface.................................. 116
14.3 Configuring WiFi in AP mode................................................................... 122
14.4 Configuring WiFi using UCI..................................................................... 124
14.5 Creating a WiFi in client mode using the web interface............................... 127
14.6 Configuring WiFi in client mode using command line.................................. 128
15 Configuring a mobile connection ..............................................................130
15.1 Configuration package used ................................................................... 130
15.2 Configuring a mobile connection using the web interface............................ 130
15.3 Configuring a mobile connection using CLI ............................................... 137
15.4 Diagnositcs .......................................................................................... 138
16 Configuring mobile manager.....................................................................141
16.1 Configuration package used ................................................................... 141
16.2 Configuring mobile manager using the web interface................................. 141
16.3 Configuring mobile manager using command line...................................... 146
16.4 Monitoring SMS .................................................................................... 148
16.5 Sending SMS from the router ................................................................. 149
16.6 Sending SMS to the router ..................................................................... 149
17 Configuring a GRE interface......................................................................150
17.1 Configuration packages used.................................................................. 150
17.2 Creating a GRE connection using the web interface ................................... 150
17.3 GRE configuration using command line .................................................... 155
17.4 GRE configuration using UCI................................................................... 155
17.5 GRE configuration using package options................................................. 155
17.6 GRE diagnostics.................................................................................... 156
18 Configuring static routes ..........................................................................158
18.1 Configuration package used ................................................................... 158
18.2 Configuring static routes using the web interface ...................................... 158
18.3 Configuring IPv6 routes using the web interface ....................................... 159
18.4 Configuring routes using command line ................................................... 159

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18.5 IPv4 routes using UCI............................................................................ 160
18.6 IPv4 routes using package options .......................................................... 161
18.7 IPv6 routes using UCI............................................................................ 161
18.8 IPv6 routes using packages options......................................................... 161
18.9 Static routes diagnostics........................................................................ 162
19 Configuring BGP (Border Gateway Protocol) ............................................163
19.1 Configuration package used ................................................................... 163
19.2 Configuring BGP using the web interface.................................................. 163
19.3 Configuring BGP using command line....................................................... 167
19.4 View routes statistics............................................................................. 169
20 Configuring OSPF (Open Shortest Path First) ...........................................171
20.1 Introduction ......................................................................................... 171
20.2 Configuration package used ................................................................... 176
20.3 Configuring OSPF using the web interface ................................................ 177
20.4 Configuring OSPF using the command line ............................................... 180
20.5 OSPF using UCI .................................................................................... 181
20.6 OSPF using package options................................................................... 182
20.7 OSPF diagnostics .................................................................................. 183
20.8 Quagga/Zebra console........................................................................... 184
21 Configuring VRRP .....................................................................................190
21.1 Overview ............................................................................................. 190
21.2 Configuration package used ................................................................... 190
21.3 Configuring VRRP using the web interface................................................ 190
21.4 Configuring VRRP using command line..................................................... 194
22 Configuring Routing Information Protocol (RIP) ......................................197
22.1 Introduction ......................................................................................... 197
22.2 Configuration package used ................................................................... 198
22.3 Configuring RIP using the web interface................................................... 199
22.4 Configuring RIP using command line ....................................................... 203
22.5 RIP diagnostics..................................................................................... 207
23 Configuring Multi-WAN .............................................................................211
23.1 Configuration package used ................................................................... 211
23.2 Configuring Multi-WAN using the web interface......................................... 211
23.3 Configuring Multi-WAN using UCI............................................................ 215
23.4 Multi-WAN diagnostics........................................................................... 217
24 Automatic operator selection....................................................................219
24.1 Configuration package used ................................................................... 219
24.2 Configuring automatic operator selection via the web interface................... 219
24.3 Configuring via UCI............................................................................... 242
24.4 Configuring no PMP + roaming using UCI................................................. 247

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24.5 Automatic operator selection diagnostics via the web interface ................... 249
24.6 Automatic operator selection diagnostics via UCI ...................................... 250
25 Configuring Connection Watch (cwatch) ..................................................255
25.1 Configuration package used ................................................................... 255
25.2 Configuring Connection Watch using the web interface .............................. 255
25.3 Configuring cwatch using command line................................................... 257
25.4 cwatch diagnostics ................................................................................ 258
26 Configuring DHCP server and DNS (Dnsmasq)..........................................259
26.1 Configuration package used ................................................................... 259
26.2 Configuring DHCP and DNS using the web interface .................................. 259
26.3 Configuring DHCP and DNS using command line ....................................... 269
27 Configuring DHCP client............................................................................274
27.1 Configuration packages used.................................................................. 274
27.2 Configuring DHCP client using the web interface ....................................... 274
27.3 Configuring DHCP client using command line............................................ 280
27.4 DHCP client diagnostics ......................................................................... 281
28 Configuring DHCP forwarding...................................................................284
28.1 Configuration packages used.................................................................. 284
28.2 Configuring DHCP forwarding using the web interface................................ 284
28.3 Configuring DHCP forwarding using command line .................................... 285
28.4 DHCP forwarding over IPSec................................................................... 286
28.5 DHCP forwarding diagnostics.................................................................. 289
29 Configuring Dynamic DNS.........................................................................291
29.1 Overview ............................................................................................. 291
29.2 Configuration packages used.................................................................. 291
29.3 Configuring Dynamic DNS using the web interface .................................... 291
29.4 Dynamic DNS using UCI......................................................................... 293
30 Configuring hostnames.............................................................................295
30.1 Overview ............................................................................................. 295
30.2 Local host file records............................................................................ 295
30.3 PTR records.......................................................................................... 297
30.4 Static leases......................................................................................... 299
31 Configuring firewall..................................................................................302
31.1 Configuration package used ................................................................... 302
31.2 Configuring firewall using the web interface ............................................. 302
31.3 Configuring firewall using UCI................................................................. 314
31.4 IPv6 notes ........................................................................................... 317
31.5 Implications of DROP vs. REJECT ............................................................ 317
31.6 Connection tracking .............................................................................. 318
31.7 Firewall examples ................................................................................. 318

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32 Configuring IPSec.....................................................................................326
32.1 Configuration package used ................................................................... 326
32.2 Configuring IPSec using the web interface................................................ 326
32.3 Configuring IPSec using UCI................................................................... 335
32.4 Configuring an IPSec template for DMVPN via the web interface ................. 339
32.5 Configuring an IPSec template to use with DMVPN .................................... 346
32.6 IPSec diagnostics using the web interface ................................................ 348
32.7 IPSec diagnostics using UCI ................................................................... 348
33 Dynamic Multipoint Virtual Private Network (DMVPN) .............................349
33.1 Prerequisites for configuring DMVPN........................................................ 349
33.2 Advantages of using DMVPN................................................................... 349
33.3 DMVPN scenarios .................................................................................. 350
33.4 Configuration packages used.................................................................. 352
33.5 Configuring DMVPN using the web interface ............................................. 352
33.6 DMVPN diagnostics................................................................................ 354
34 Configuring multicasting using PIM and IGMP interfaces .........................357
34.1 Overview ............................................................................................. 357
34.2 Configuration package used ................................................................... 357
34.3 Configuring PIM and IGMP using the web interface.................................... 357
34.4 Configuring PIM and IGMP using UCI....................................................... 359
35 QoS: VLAN 802.1Q PCP tagging ................................................................361
35.1 Configuring VLAN PCP tagging................................................................ 361
36 QoS: type of service..................................................................................364
36.1 QoS configuration overview.................................................................... 364
36.2 Configuration packages used.................................................................. 364
36.3 Configuring QoS using the web interface.................................................. 364
36.4 Configuring QoS using UCI..................................................................... 366
36.5 Example QoS configurations................................................................... 369
37 Management configuration settings .........................................................370
37.1 Activator.............................................................................................. 370
37.2 Monitor................................................................................................ 370
37.3 Configuration packages used.................................................................. 370
37.4 Autoload: boot up activation................................................................... 371
37.5 Autoload packages................................................................................ 371
37.6 Autoload using UCI ............................................................................... 373
37.7 HTTP Client: configuring activation using the web interface ........................ 374
37.8 Httpclient: Activator configuration using UCI ............................................ 377
37.9 Httpclient: Activator configuration using package options........................... 377
37.10 User management using UCI............................................................... 378
37.11 Configuring the management user password using UCI........................... 379

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37.12 Configuring management user password using package options............... 380
37.13 User management using UCI............................................................... 380
37.14 User management using package options ............................................. 380
37.15 Configuring user access to specific web pages ....................................... 381
38 Configuring Monitor..................................................................................382
38.1 Introduction ......................................................................................... 382
38.2 Reporting device status to Monitor .......................................................... 382
38.3 Reporting GPS location to Monitor........................................................... 388
38.4 Reporting syslog to Monitor.................................................................... 389
38.5 Configuring ISAD .................................................................................. 391
39 Configuring SNMP.....................................................................................394
39.1 Configuration package used ................................................................... 394
39.2 Configuring SMNP using the web interface................................................ 394
39.3 Configuring SNMP using command line .................................................... 401
39.4 Configuring SNMP interface alias with static SNMP index............................ 409
39.5 SNMP diagnostics.................................................................................. 411
40 Event system ............................................................................................413
40.1 Configuration package used ................................................................... 413
40.2 Event system overview.......................................................................... 413
40.3 Configuring the event system using the web interface ............................... 414
40.4 Configuring the event system using command line.................................... 426
40.5 Event system diagnostics....................................................................... 434
41 Configuring data usage monitor ...............................................................437
41.1 Introduction ......................................................................................... 437
41.2 Configuration package used ................................................................... 437
41.3 Configuring data usage using the web interface ........................................ 437
41.4 Data usage status................................................................................. 440
41.5 Data usage diagnostics.......................................................................... 440
42 Configuring Terminal Server.....................................................................442
42.1 Overview ............................................................................................. 442
42.2 Configuration packages used.................................................................. 442
42.3 Configuring Terminal Server using the web interface ................................. 442
42.4 Terminal Server using UCI ..................................................................... 453
42.5 Terminal Server using package options.................................................... 454
42.6 Terminal server DSR signal management network configuration ................. 454
42.7 Serial mode GPIO control....................................................................... 456
42.8 Terminal Server diagnostics ................................................................... 456
43 Configuring terminal package...................................................................459
43.1 Configuration packages used.................................................................. 459
43.2 Configuring terminal package using the web interface ............................... 459

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43.3 Configuring terminal package using UCI................................................... 459
43.4 Configuring terminal using package options.............................................. 460
43.5 Terminal diagnostics.............................................................................. 460
44 Serial interface .........................................................................................461
44.1 Overview ............................................................................................. 461
44.2 Monitoring serial interfaces using the web interface................................... 461
44.3 Monitoring serial interfaces using command line ....................................... 462

1: Introduction
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1Introduction
This user manual describes the features and how to configure Virtual Access GW1000
and GW1000M Series routers.
The Virtual Access GW1000 and GW1000M Series routers enable 3G or LTE connectivity
in vehicles such as buses, taxis and fleet vehicles for applications such as passenger WiFi
internet access, telemetry and employee WiFi access to corporate network services.
Designed for managed network providers, GW1000 and GW1000M Series routers provide
secure WAN connectivity for internet and private networking environments over 3G or
4G broadband paths and incorporate optional 802.11n WiFi connectivity.
1.1 Document scope
This document covers models in the GW1000 Series and the GW1000M Series. For
general references, we refer to the GW1000 Series throughout. Feature variations
between GW1000 Series and GW1000M Series are described in separate sections.
1.1.1 GW1000 Series routers
The Virtual Access GW1000 Series router is a compact 3G, 4G/LTE router with WiFi,
designed with a lightweight plastic case with optional carrier for use in vehicles and a
wide range of site-based applications.
GW1032:
Dual Ethernet, 3G, Dual SIM, WiFi
GW1042:
Dual Ethernet, 4G/LTE, Dual SIM, WiFi
1.1.2 GW1000M Series routers
The Virtual Access GW1000M Series router is a compact 3G, 4G/LTE router with WiFi,
designed with a rugged metal housing for use in vehicles and a wide range of site-based
applications.
GW1032M: Dual Ethernet, 3G, Dual SIM, Dual WiFi SMA female connectors
GW1042M:
Dual Ethernet, 4G/LTE, Dual SIM, Dual WiFi SMA female connectors
1.2 Using this documentation
You can configure your router using either the router’s web interface or via the command
line using UCI commands. Each chapter explains first the web interface settings,
followed by how to configure the router using UCI. The web interface screens are shown
along with a path to the screen for example, ‘In the top menu, select Service ->
SNMP.’ followed by a screen grab.
After the screen grab there is an information table that describes each of the screen’s
fields.

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1.2.1 Information tables
We use information tables to show the different ways to configure the router using the
router’s web and command line. The left-hand column shows three options:
•Web:refers the command on the router’s web page,
•UCI:shows the specific UCI command, and
•Opt: shows the package option.
The right-hand column shows a description field that describes the feature’s field or
command and shows any options for that feature.
Some features have a drop-down menu and the options are described in a table within
the description column. The default value is shown in a grey cell.
Values for enabling and disabling a feature are varied throughout the web interface, for
example, 1/0; Yes/No; True/False; check/uncheck a radio button. In the table
descriptions, we use 0to denote Disable and 1to denote Enable.
Some configuration sections can be defined more than once. An example of this is the
routing table where multiple routes can exist and all are named ‘route’. For these
sections, the UCI command will have a code value [0] or [x] (where x is the section
number) to identify the section.
Web Field/UCI/Package Option
Description
Web: Metric
UCI: network.@route[0].metric
Opt: metric
Specifies the route metric to use.
Note: these sections can be given a label for identification when using UCI or package
options.
network.@route[0]=route
network.@route[0].metric=0
can be witten as:
network.routename=route
network.routename.metric=0
However the documentation usually assumes that a section label is not configured.
The table below shows fields from a variety of chapters to illustrate the explanations
above.

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Web Field/UCI/Package Option
Description
Web: Enable
UCI: cesop.main.enable
Opt: enable
Enables CESoPSN services.
0
Disabled.
1
Enabled.
Web: Syslog Severity
UCI: cesop.main.severity
Opt: log_severity
Selects the severity used for logging events CESoPSN in syslog.
The following levels are available.
0
Emergency
1
Alert
2
Critical
3
Error
4
Warning
5
Notice
6
Informational
7
Debug
Web: Agent Address
UCI: snmpd.agent[0].agentaddress
Opt: agentaddress
Specifies the address(es) and port(s) on which the agent should
listen.
[(udp|tcp):]port[@address][,…]
Table 1: Example of an information table
1.2.2 Definitions
Throughout the document, we use the host name ‘VA_router’ to cover all router models.
UCI commands and package option examples are shown in the following format:
root@VA_router:~# vacmd show current config
1.2.3 Diagnostics
Diagnostics are explained at the end of each feature’s chapter.
1.2.4 UCI commands
For detailed information on using UCI commands, read chapters ‘Router File Structure’
and ‘Using Command Line Interface’.

2: GW1000 and GW1000M Series router hardware
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2GW1000 and GW1000M Series router hardware
2.1 GW1000 Series router hardware model features
Figure 1: GW1000 Series router front Figure 2: GW1000 Series router back
GW1032: Dual SIM sockets
Dual antenna SMA connectors for 3G main and aux
GPS antenna with 3.3V active power feed
Two 10/100 Mbps Ethernet ports
WiFi internal antennas
Concurrent Access Point and Station mode
Optional plastic casing and carrie
GW1042: Dual SIM sockets
Dual antenna SMA connectors for LTE main and aux
GPS antenna with 3.3V active power feed
Two 10/100 Mbps Ethernet ports
WiFi internal antennas
Concurrent Access Point and Station mode
Optional plastic casing and carrier
2.2 GW1000 Series router dimensions
Unit size:
114W 114D 29Hmm
Unit size with carrier: 120W 120D 32Hmm
Unit weight: 209g

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2.3 GW1000M Series router hardware model features
2.3.1 GW1000M with standard locking DC power connector
Figure 3: GW1000M Series router front Figure 4: GW1000M Series router back
GW1032M Dual SIM sockets
Dual antenna SMA connectors for 3G main and aux
GPS antenna with 3.3V active power feed
Two 10/100 Mbps Ethernet ports
Dual WiFi internal antennas
Dual WiFi SMA female connectors
Concurrent Access Point and Station mode
Metal casing
Carrier bracket
GW1042M Dual SIM sockets
Dual antenna SMA connectors for LTE main and aux
GPS antenna with 3.3V active power feed
Two 10/100 Mbps Ethernet ports
Dual WiFi internal antennas
Dual WiFi SMA female connectors
Concurrent Access Point and Station mode
Metal casing
Carrier bracket

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2.3.2 GW1000M with isolated DC power connector
Figure 5: GW1000M Series router front Figure 6: GW1000M Series router back
GW1032M Dual antenna SMA connectors for 3G main and aux
GPS antenna with 3.3V active power feed
Two 10/100 Mbps Ethernet ports
Concurrent Access Point and Station mode
No WiFi
Metal casing
Carrier bracket
GW1042M Dual SIM sockets
Dual antenna SMA connectors for LTE main and aux
GPS antenna with 3.3V active power feed
Two 10/100 Mbps Ethernet ports
Concurrent Access Point and Station mode
No WiFi
Metal casing
Carrier bracket
2.4 GW1000M Series router dimensions
Unit size:
114W 114D 38Hmm
Unit size with carrier: 120W 120D 42Hmm
Unit weight: 450g

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2.5 GSM technology
•LTE
•HSPA+
•EDGE/GPRS
•GPS
2.6 WiFi technology
•802.11 b/g/n
•Single band 2.4GHz
•Up to 20dBm output power
•Internal antenna
2.7 Power supply
The GW1000 and GW1000M Series router has four power supply options:
•External standard 12V DC 0.5 A
•External standard 12V DC 0.5 A with extended temp (-20˚C to -70˚C)
•Internal isolated 18-36V DC input
•Power lead with 3 connectors for 12V permanent, 12V switched (ignition sense)
and ground
2.8 Compliance
The GW1000 and GW1000M Series router is compliant and tested to the following
standards:
Safety EN60950-1: 2006
EMC
EN55022:1998 Class B and EN55024:1998 ETSI 301489-17
Environmental
ETSI 300 019-1-3 Sinusoidal Vibration and Shock ETSI 300 019-2-3 Random Vibration.
WiFi 2.4GHz
ETSI EN 300 328 V1.9 (2015-02)
2.9 Operating temperature range
The operating temperature range depends on the RF band of the module.
RF
Band
Region 2G Bands 3G Bands LTE Bands Operating
Temp
Order
Code
A Europe
China
850/900/1800/
1900
900/2100 - -40°C to 70°C -RFA
B Europe
Asia
850/900/1800/
1900
850/900/1900/
2100
- -40°C to 70°C -RFB
C Europe
Asia
850/900/1800/
1900
850/900/1900/2100 B1/B2/B3/B5/B7/B
8/B20
-30°C to 70°C -RFC
D
Worldwide
-
-
B3/B7/B20/B31
-20°C to 60°C
-RFD

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E Europe 900/1800 900/2100 B1/B3/B7/B8/B20/
B38/B40
-30°C to 70°C -RFE
F Worldwide - CDMA TX 452.500 ~
457.475 RX 462.000
~ 467.475
- -20°C to 60°C -RFF
G Worldwide 850/900/1800/
1900
850/900/2100 B1/B3/B5/B7/B20 -400C to 70°C -RFG
H North
America
- 850/1900 B2/B4/B5/B17 -30°C to 70°C -RFH
J
Worldwide
450
-
-40°C to 70°C
-RFJ
K EMEA
APAC
850/900/1800/
1900
850/900/1800/
1900
B1/B2/B3/B7/B8/B
20/B5/B28
-20°C to 70°C -RFK
L Europe
APAC
900/1800 900/2100 - -40°C to 70°C -RFL
M North
America
- 850/1900 B2/B4/B5/B17 -30°C to 70°C -RFM
N Worldwide - 850/900/1700/1800/
1900/2100 B1/B2/B3/B4/B5/ B7/B12/B13/B20/
B25/B26/B29/B30/
B41
-40°C to 70°C -RFN
P Australia
New
Zealand
Latin
America
Taiwan
850/900/1800/
1900 850/900/1900/2100 B1/B2/B3/B4/B5/ B7/B8/B28/B40 -40°C to 70°C -RFP
Q Mexico
USA
Canada
- 850/1900 B1/B2/ B4/B5/
B12/B13 -40°C to 70°C -RFQ
R EMEA
Korea
Thailand
Indonesia
900/1800 850/900/2100 B1/B2/B3/B5/B7
B8/B20/B38/B40
B41
-40°C to 70°C -RFR
S Europe 900/1800 850/900/2100 B1/B3/B5/B7/B8
B20/B38/B40/B41
-40°C to 70°C -RFS
X
Australia
900/1800
850/900/2100
B1/B3/B5/B7/B28
-40°C to 70°C
-RFX
Table 2: RF bands with operating temperatures
2.10 Antenna
The GW1000 Series router has two SMA connectors for connection of two antennas for
antenna diversity. Antenna diversity helps improve the quality of a wireless link by
mitigating problems associated with multipath interference.
The GW1000M Series router standard locking DC power connector model has two
additional SMA female WiFi antenna sockets.
2.10.1 Antennas on the GW1000 Series router
•2 x LTE SMA female antenna connectors
•MIMO support in LTE versions
•1 x GPS SMA female antenna connector with 3v3 active power feed

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2.10.2 Antennas on the GW1000M Series router
•2 x LTE SMA female antenna connectors
•MIMO support in LTE versions
•1 x GPS SMA female antenna connector with 3v3 active power feed
•2 x SMA female WiFi antenna sockets*
*No WiFi on GW1000M isolated DC power connector models.
2.11 GW1000 and GW1000M Series components
To enable and configure connections on your router, it must be correctly installed.
The routers contain an internal web server that you use for configurations. Before you
can access the internal web server and start the configuration, ensure the components
are correctly connected and that your PC has the correct networking setup.
2.11.1 Standard components
1 x GW1000 Series router
with carrier
1 x GW1000M Series router
1 x plastic carrier
1 x lockable SIM cover
Table 3: GW1000 Series router standard components
2.11.2 Optional components
Ethernet cable. RJ45
connector at both ends.
Power supply unit.
Right angle antenna for
3G or 4G network.
Virtual Access supplies a wide range of antennas for
3G or 4G networks. Please visit our website:
www.virtualaccess.com or contact Virtual Access for
more information.

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Right angle or straight
stubby antenna for WiFi
connection
Virtual Access supplies a wide range of antennas for WiFi. Please
visit our website: www.virtualaccess.com or contact Virtual Access
for more information.
1 x fused automotive
cable
1 x non-fused automotive
cable
Table 4: GW1000 Series router optional components
2.12 Inserting a SIM card
1. Ensure the unit is powered off.
2. Hold the SIM 1 card with the chip side facing down and the cut corner front left.
3. Gently push the SIM card into SIM slot 1 until it clicks in.
4. If using SIM 2 then hold the SIM with the cut corner front right
5. Gently push the SIM card into SIM slot 2 until it clicks in.
2.13 Connecting the SIM lock
Connect the SIM lock using the Allen key provided.
2.14 Connecting cables
Connect one end of the Ethernet cable into port A and the other end to your PC or
switch. For information on connecting cables for a vehicle installation, read chapter 4,
‘Installing a router into a vehicle’.
2.15 Connecting the antenna
If you are connecting only one antenna, screw the antenna into the MAIN SMA
connector.
If you are using two antennas, screw the main antenna into the MAIN SMA connector
and the secondary antenna into the AUX SMA connector.
2.16 Powering up
The router takes approximately 2 minutes to boot up. During this time, the PWR/CONFIG
LED flashes in a double flash pattern – 2 quick fashes followed by a pause.
Other LEDs display different diagnostic patterns during boot up.

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Booting is complete when the PWR/CONFIG LED stops double flashing and stays solid or
flashing steady, indicating the particular running configuration is loaded. Read the
chapter ‘GW1000 LED behaviour’, for PWR/CONFIG LED states.
2.17 Reset button
The reset button is used to request a system reset.
When you press the reset button the PWR/CONFIG LED will display different patterns
depending on how long you press the button. The flashing patterns will be different for
the 2 flashing phases indicated below. The length of time you hold the reset button will
determine the router behaviour.
Press duration PWR/CONFIG LED
behaviour
Router behaviour on depress
0-3 seconds Solid on Normal reset to running config. No special
LED activity.
Between 3 and 15 seconds Flashing fast Releasing between 3-15 seconds switches
the router back to factory configuration.
Between 15 and 20 seconds Solid on Releasing between 15-20 seconds performs
a normal reset to running config.
Between 20 seconds and 30 seconds Flashing slowly Releasing between 20-30 seconds reboots
the router in recovery mode.
Over 30 seconds Solid on Releasing after 30 seconds performs a
normal reset.
Table 5: GW1000 Series router reset behaviour
2.17.1 Recovery mode
Recovery mode is a fail-safe mode where the router can load a default configuration
from the routers firmware. If your router goes into recovery mode, all config files are
kept intact. After the next reboot, the router will revert to the previous config file.
You can use recovery mode to manipulate the config files, but should only be used if all
other configs files are corrupt. If your router has entered recovery mode, contact your
local reseller for access information.