virtual access GW3330 User manual

GW3300 Series User Manual
Issue:
1.7
Date:
05 April 2017

Table of Contents
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 2 of 372
1Introduction .................................................................................................9
1.1 Document scope .......................................................................................9
1.2 Using this documentation...........................................................................9
2GW3300 Series router hardware ................................................................12
2.1 Hardware specification............................................................................. 12
2.2 Hardware features .................................................................................. 12
2.3 RS232 mode pin-out on the GW3300......................................................... 13
2.4 RS485 mode pin-out on the GW3300......................................................... 13
2.5 Mobile technology ................................................................................... 13
2.6 WiFi technology ...................................................................................... 13
2.7 Power supply.......................................................................................... 14
2.8 Dimensions ............................................................................................ 14
2.9 Operating temperature range ................................................................... 14
2.10 Antenna................................................................................................. 15
2.11 Getting started ....................................................................................... 15
2.12 Inserting the SIM cards ........................................................................... 15
2.13 Connecting cables................................................................................... 15
2.14 Connecting the antenna........................................................................... 15
2.15 Powering up ........................................................................................... 15
2.16 Reset button .......................................................................................... 16
3GW3300 Series LED behaviour....................................................................17
3.1 Configuration LED................................................................................... 17
3.2 SIM LED ................................................................................................ 17
3.3 Signal strength LEDs ............................................................................... 17
3.4 Ethernet port LED behaviour .................................................................... 17
4Installing a router into a vehicle.................................................................19
4.1 Installing a router into a vehicle using a non-fused power cable.................... 19
4.2 Installing a router into a vehicle using a fused power cable .......................... 20
5Factory configuration extraction from SIM card .........................................21
6Accessing the router...................................................................................22
6.1 Configuration packages used.................................................................... 22
6.2 Accessing the router over Ethernet using the web interface.......................... 22
6.3 Accessing the router over Ethernet using an SSH client ............................... 23
6.4 Accessing the router over Ethernet using a Telnet client .............................. 24
6.5 Configuring the password......................................................................... 24
6.6 Configuring the password using the web interface....................................... 24
6.7 Configuring the password using UCI.......................................................... 25
6.8 Configuring the password using package options......................................... 25
6.9 Accessing the device using RADIUS authentication...................................... 26
6.10 Accessing the device using TACACS+ authentication ................................... 27

Table of Contents
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 3 of 372
6.11 SSH ...................................................................................................... 30
6.12 Package dropbear using UCI..................................................................... 32
6.13 Certs and private keys............................................................................. 33
6.14 Configuring a router’s web server ............................................................. 34
6.15 Basic authentication (httpd conf) .............................................................. 39
6.16 Securing uhttpd...................................................................................... 40
7Configuring Dynamic DNS...........................................................................41
7.1 Overview ............................................................................................... 41
7.2 Configuration packages used.................................................................... 41
7.3 Configuring Dynamic DNS using the web interface ...................................... 41
7.4 Dynamic DNS using UCI........................................................................... 43
8System settings..........................................................................................45
8.1 Configuration package used ..................................................................... 45
8.2 Configuring system properties .................................................................. 45
8.3 System settings using UCI ....................................................................... 49
8.4 System diagnostics ................................................................................. 50
9Upgrading router firmware.........................................................................52
9.1 Software versions ................................................................................... 52
9.2 Upgrading firmware using CLI .................................................................. 58
10 Router file structure ...................................................................................61
10.1 System information................................................................................. 61
10.2 Identify your software version .................................................................. 62
10.3 Image files............................................................................................. 63
10.4 Directory locations for UCI configuration files ............................................. 63
10.5 Viewing and changing current configuration ............................................... 63
10.6Configuration file syntax .......................................................................... 64
10.7 Managing configurations .......................................................................... 64
10.8 Exporting a configuration file.................................................................... 65
10.9 Importing a configuration file ................................................................... 66
11 Using the Command Line Interface.............................................................70
11.1 Overview of some common commands ...................................................... 70
11.2 Using Unified Configuration Interface (UCI)................................................ 73
11.3 Configuration files................................................................................... 78
11.4 Configuration file syntax .......................................................................... 78
12 Management configuration settings ...........................................................80
12.1 Activator................................................................................................ 80
12.2 Monitor.................................................................................................. 80
12.3 Configuration packages used.................................................................... 80
12.4 Autoload: boot up activation..................................................................... 81
12.5 Autoload packages.................................................................................. 81

Table of Contents
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 4 of 372
12.6 Autoload using UCI ................................................................................. 84
12.7 HTTP Client: configuring activation using the web interface.......................... 85
12.8 Httpclient: Activator configuration using UCI .............................................. 87
12.9 Httpclient: Activator configuration using package options............................. 88
12.10 User management using UCI................................................................. 89
12.11 Configuring the management user password using UCI............................. 90
12.12 Configuring management user password using package options................. 90
12.13 User management using UCI................................................................. 91
12.14 User management using package options ............................................... 91
12.15 Configuring user access to specific web pages ......................................... 92
13 Configuring an Ethernet interface...............................................................93
13.1 Configuration packages used.................................................................... 93
13.2 Configuring an Ethernet interface using the web interface............................ 93
13.3 Interface configuration using UCI............................................................ 103
13.4 Configuring port maps........................................................................... 106
13.5 Port map packages................................................................................ 106
13.6 Interface diagnostics ............................................................................. 108
14 Configuring ignition sense........................................................................110
14.1 Configuration packages used.................................................................. 110
14.2 Configuring vapowermond using the web interface.................................... 110
14.3 Configuring vapowermond using the command line................................... 112
14.4 Ignition sense diagnositcs ...................................................................... 113
15 Configuring SAToP and CESoPSN ..............................................................114
15.1 What are SAToP and CESoPSN? .............................................................. 114
15.2 Clocking............................................................................................... 114
15.3 Virtual Access proprietary SAToP/CESoPSN protocol extension.................... 115
15.4 Configuration package used ................................................................... 115
15.5 Configuring SAToP/CESoPSN .................................................................. 116
15.6 Configuring main settings using UCI........................................................ 117
15.7 Configuring port settings using the web interface...................................... 118
15.8 Configuring port settings using UCI......................................................... 124
15.9 CESoPSN diagnostics............................................................................. 125
16 Configuring DHCP server and DNS (Dnsmasq)..........................................135
16.1 Configuration package used ................................................................... 135
16.2 Configuring DHCP and DNS using the web interface .................................. 135
16.3 Configuring DHCP and DNS using UCI...................................................... 143
16.4 Configuring DHCP pools using UCI........................................................... 145
16.5 Configuring static leases using UCI.......................................................... 146
17 Configuring VLAN .....................................................................................147
17.1 Maximum number of VLANs supported .................................................... 147

Table of Contents
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 5 of 372
17.2 Configuration package used ................................................................... 147
17.3 Configuring VLAN using the web interface................................................ 147
17.4 Viewing VLAN interface settings.............................................................. 150
17.5 Configuring VLAN using the UCI interface................................................. 151
18 QoS: VLAN 802.1Q PCP tagging ................................................................152
18.1 Configuring VLAN PCP tagging................................................................ 152
19 QoS: type of service..................................................................................155
19.1 QoS configuration overview.................................................................... 155
19.2 Configuration packages used.................................................................. 155
19.3 Configuring QoS using the web interface.................................................. 155
19.4 Configuring QoS using UCI..................................................................... 157
19.5 Example QoS configurations................................................................... 160
20 Configuring static routes ..........................................................................161
20.1 Configuration package used ................................................................... 161
20.2 Configuring static routes using the web interface ...................................... 161
20.3 Configuring IPv6 routes using the web interface ....................................... 162
20.4 Configuring routes using command line ................................................... 162
20.5 IPv4 routes using UCI............................................................................ 163
20.6 IPv4 routes using package options .......................................................... 164
20.7 IPv6 routes using UCI............................................................................ 164
20.8 IPv6 routes using packages options......................................................... 164
20.9 Static routes diagnostics........................................................................ 165
21 Configuring BGP (Border Gateway Protocol) ............................................166
21.1 Configuration package used ................................................................... 166
21.2 Configuring BGP using the web interface.................................................. 166
21.3 Configuring BGP using UCI..................................................................... 169
21.4 Configuring BGP using packages options.................................................. 170
21.5 View routes statistics............................................................................. 171
22 Configuring a WiFi connection ..................................................................172
22.1 Configuration packages used.................................................................. 172
22.2 Configuring a WiFi interface using the web interface.................................. 172
22.3 Configuring WiFi in AP mode................................................................... 178
22.4 Configuring WiFi using UCI..................................................................... 180
22.5 Creating a WiFi in Client mode using the web interface .............................. 183
22.6 Configuring WiFi in Client mode using command line................................. 184
23 Configuring a mobile connection ..............................................................186
23.1 Configuration package used ................................................................... 186
23.2 Configuring a mobile connection using the web interface............................ 186
23.3 Configuring a mobile connection using CLI ............................................... 192
23.4 Diagnositcs .......................................................................................... 193

Table of Contents
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 6 of 372
24 Configuring mobile manager.....................................................................195
24.1 Configuration package used ................................................................... 195
24.2 Configuring mobile manager using the web interface................................. 195
24.3 Configuring mobile manager using UCI.................................................... 198
24.4 Configuring a roaming interface template via the web interface .................. 199
24.5 Monitoring SMS .................................................................................... 199
24.6 Sending SMS from the router ................................................................. 200
24.7 Sending SMS to the router ..................................................................... 200
25 Configuring Multi-WAN .............................................................................201
25.1 Configuration package used ................................................................... 201
25.2 Configuring Multi-WAN using the web interface......................................... 201
25.3 Multi-WAN traffic rules........................................................................... 206
25.4 Configuring Multi-WAN using UCI............................................................ 206
25.5 Multi-WAN diagnostics........................................................................... 207
26 Automatic operator selection....................................................................210
26.1 Configuration package used ................................................................... 210
26.2 Configuring automatic operator selection via the web interface................... 210
26.3 Configuring via UCI............................................................................... 230
26.4 Configuring no PMP + roaming using UCI................................................. 234
26.5 Automatic operator selection diagnostics via the web interface ................... 236
26.6 Automatic operator selection diagnostics via UCI ...................................... 238
27 Configuring IPSec.....................................................................................241
27.1 Configuration package used ................................................................... 241
27.2 Configuring IPSec using the web interface................................................ 241
27.3 Configuring IPSec using UCI................................................................... 249
27.4 Configuring an IPSec template for DMVPN via the web interface ................. 253
27.5 Configuring an IPSec template to use with DMVPN.................................... 261
27.6 IPSec diagnostics using the web interface ................................................ 263
27.7 IPSec diagnostics using UCI ................................................................... 263
28 Configuring firewall..................................................................................264
28.1 Configuration package used ................................................................... 264
28.2 Configuring firewall using the web interface ............................................. 264
28.3 Configuring firewall using UCI................................................................. 276
28.4 IPv6 notes ........................................................................................... 278
28.5 Implications of DROP vs. REJECT ............................................................ 278
28.6 Connection tracking .............................................................................. 279
28.7 Firewall examples ................................................................................. 279
29 Configuring SNMP.....................................................................................287
29.1 Configuration package used ................................................................... 287
29.2 Configuring SMNP using the web interface................................................ 287

Table of Contents
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 7 of 372
29.3 Configuring SNMP using command line .................................................... 292
30 Configuring VRRP .....................................................................................299
30.1 Overview ............................................................................................. 299
30.2 Configuration package used ................................................................... 299
30.3 Configuring VRRP using the web interface................................................ 299
30.4 Configuring VRRP using UCI ................................................................... 301
31 Dynamic Multipoint Virtual Private Network (DMVPN) .............................303
31.1 Prerequisites for configuring DMVPN........................................................ 303
31.2 Advantages of using DMVPN................................................................... 303
31.3 DMVPN scenarios .................................................................................. 304
31.4 Configuration packages used.................................................................. 306
31.5 Configuring DMVPN using the web interface ............................................. 306
31.6 DMVPN diagnostics................................................................................ 308
32 Configuring Terminal package ..................................................................311
32.1 Configuration packages used.................................................................. 311
32.2 Configuring Terminal using the web interface ........................................... 311
32.3 Configuring Terminal package using UCI.................................................. 311
32.4 Configuring Terminal Server using package options................................... 312
32.5 Terminal diagnostics.............................................................................. 312
33 Configuring Terminal Server.....................................................................313
33.1 Overview ............................................................................................. 313
33.2 Configuration packages used.................................................................. 313
33.3 Configuring Terminal Server using the web interface ................................. 313
33.4 Terminal Server using UCI ..................................................................... 323
33.5 Terminal Server using package options.................................................... 324
33.6 Terminal Server diagnostics ................................................................... 324
34 Configuring a GRE interface......................................................................327
34.1 Configuration packages used.................................................................. 327
34.2 Creating a GRE connection using the web interface ................................... 327
34.3 GRE configuration using command line .................................................... 332
34.4 GRE configuration using UCI................................................................... 332
34.5 GRE configuration using package options................................................. 332
34.6 GRE diagnostics.................................................................................... 333
35 Configuring multicasting using PIM and IGMP interfaces .........................335
35.1 Overview ............................................................................................. 335
35.2 Configuration package used ................................................................... 335
35.3 Configuring PIM and IGMP using the web interface.................................... 335
35.4 Configuring PIM and IGMP using UCI....................................................... 337
36 Event system ............................................................................................339
36.1 Configuration package used ................................................................... 339

Table of Contents
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 8 of 372
36.2 Implementation of the event system ....................................................... 339
36.3 Supported events.................................................................................. 339
36.4 Supported targets................................................................................. 340
36.5 Supported connection testers ................................................................. 340
36.6 Configuring the event system using the web interface ............................... 340
36.7 Configuring the event system using UCI .................................................. 340
36.8 Event system diagnostics....................................................................... 351
37 Configuring SLA reporting on Monitor.......................................................357
37.1 Introduction ......................................................................................... 357
37.2 Configuring SLA reporting ...................................................................... 357
37.3 Configuring router upload protocol .......................................................... 358
37.4 Viewing graphs..................................................................................... 358
37.5 Generating a report............................................................................... 361
37.6 Reporting device status to Monitor using UCI............................................ 364
38 Configuring SLA for a router.....................................................................368
38.1 Configuration package used ................................................................... 368
38.2 Configuring SLA for a router using the web interface ................................. 368
38.3 Configuring SLA for a router using UCI .................................................... 370

1: Introduction
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 9 of 372
1Introduction
This user manual describes the features and how to configure Virtual Access GW3300
Series routers.
Designed for managed network providers, GW3300 Series routers provide secure WAN
connectivity for internet and private networking environments over 3G or 4G broadband
paths and incorporate optional 802.11n WiFi connectivity.
1.1 Document scope
This document covers the following models in the GW3300 Series.
GW3330 Four Ethernet, 3G/4G/LTE, Dual SIM, WiFi, Serial
1.2 Using this documentation
You can configure your router using either the router’s web interface or via the command
line using UCI commands. Each chapter explains first the web interface settings,
followed by how to configure the router using UCI. The web interface screens are shown
along with a path to the screen for example, ‘In the top menu, select Service ->
SNMP.’ followed by a screen grab.
After the screen grab there is an information table that describes each of the screen’s
fields.
1.2.1 Information tables
We use information tables to show the different ways to configure the router using the
router’s web and command line. The left-hand column shows three options:
•Web:refers the command on the router’s web page,
•UCI:shows the specific UCI command, and
•Opt: shows the package option.
The right-hand column shows a description field that describes the feature’s field or
command and shows any options for that feature.
Some features have a drop-down menu and the options are described in a table within
the description column. The default value is shown in a grey cell.
Values for enabling and disabling a feature are varied throughout the web interface, for
example, 1/0; Yes/No; True/False; check/uncheck a radio button. In the table
descriptions, we use 0to denote Disable and 1to denote Enable.
Some configuration sections can be defined more than once. An example of this is the
routing table where multiple routes can exist and all are named ‘route’. For these
sections, the UCI command will have a code value [0] or [x] (where x is the section
number) to identify the section.

1: Introduction
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 10 of 372
Web Field/UCI/Package Option
Description
Web: Metric
UCI: network.@route[0].metric
Opt: metric
Specifies the route metric to use.
Note: these sections can be given a label for identification when using UCI or package
options.
network.@route[0]=route
network.@route[0].metric=0
can be witten as:
network.routename=route
network.routename.metric=0
However the documentation usually assumes that a section label is not configured.
The table below shows fields from a variety of chapters to illustrate the explanations
above.
Web Field/UCI/Package Option
Description
Web: Enable
UCI: cesop.main.enable
Opt: enable
Enables CESoPSN services.
0
Disabled.
1
Enabled.
Web: Syslog Severity
UCI: cesop.main.severity
Opt: log_severity
Selects the severity used for logging events CESoPSN in syslog.
The following levels are available.
0
Emergency
1
Alert
2
Critical
3
Error
4
Warning
5
Notice
6
Informational
7
Debug
Web: Agent Address
UCI: snmpd.agent[0].agentaddress
Opt: agentaddress
Specifies the address(es) and port(s) on which the agent should
listen.
[(udp|tcp):]port[@address][,…]
Table 1: Example of an information table
1.2.2 Definitions
Throughout the document, we use the host name ‘VA_router’ to cover all router models.
UCI commands and package option examples are shown in the following format:
root@VA_router:~# vacmd show current config
1.2.3 Diagnostics
Diagnostics are explained at the end of each feature’s chapter.

1: Introduction
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 11 of 372
1.2.4 UCI commands
For detailed information on using UCI commands, read chapters ‘Router File Structure’
and ‘Using Command Line Interface’.

2: GW3300 Series router hardware
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 12 of 372
2GW3300 Series router hardware
2.1 Hardware specification
Figure 1: GW3300 router front interface
2.2 Hardware features
•Dual SIM sockets
•Seven SMA connectors: 2 for WiFi, 2 for each radio module, and 1 for GPS
•Four 1Gbps Ethernet ports
•Two serial ports
•WiFi
•USB*
•Power ignition sense
•Last GASP
•Optional SIM protection cover
*Note: USB not currently supported.
The asynchronous serial ports are named ‘/dev/ttyUSB0’ and ‘/dev/ttyUSB1’
Each serial port has a number of configurable settings, such as baud rate, word size,
parity, flow control mode, and so on.
Each serial port is configurable to operate in either RS232 or RS485 mode. The default
mode is RS232 for the first port and RS485 for the second port.
For more information on using the port in RS485 mode, read the Terminal Server section
of this manual.

2: GW3300 Series router hardware
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 13 of 372
2.3 RS232 mode pin-out on the GW3300
RJ45
Pin
Name Direction
1 RTS Out
2 DTR Out
3
TX Data
Out
4
GND
-
5 GND -
6
RX Data
In
7
DSR
In
8 CTS In
Table 2: RS232 mode pin-out on the GW3300
2.4 RS485 mode pin-out on the GW3300
RJ45
Pin
4-wire mode 2-wire mode
Signal
Direction
Signal
Direction
1
2 RXD+ Input to the GW3300
3
RXD-
Input to the GW3300
4
5
6
TXD-
Output from GW3300
D-
In/Out
7
TXD+
Output from GW3300
D+
In/Out
8
Table 3: RS485 mode pin-out on the GW3300
2.5 Mobile technology
•LTE (FDD) B1/B2/B3/B5/B7/B8/B20
•450LTE/LTE/FDD on 450 band 31
•Quad-band DC-HSPA+/HSPA+/HSPA/UMTS
850/900/1900/2100 MHz
•Quad-band EDGE/ GPRS/GSM
850/900/1800/1900 MHz
2.6 WiFi technology
•802.11 a/b/g/n
•Dual band 2.4GHz and 5GHz
•802.11ndata rate to 300Mbps
•At least 20dBm output power

2: GW3300 Series router hardware
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 14 of 372
2.7 Power supply
•DC input 9-36V
•Active power conditioning accommodating voltage dips
•Ignition sense
2.8 Dimensions
Unit size:
H45 x W180 x D153 (mm)
Unit weight: 940g
Vehicle mount kit 
DIN rail option 
2.9 Operating temperature range
The operating temperature range depends on the router’s type of module.
RF
Band
Region 2G Bands 3G Bands LTE Bands Operating
Temp
Order
Code
A Europe
China
850/900/1800/
1900
900/2100 - -40°C to 70°C -RFA
B Europe
Asia
850/900/1800/
1900
850/900/1900/
2100
- -40°C to 70°C -RFB
C Europe
Asia
850/900/1800/
1900
850/900/1900/2100 B1/B2/B3/B5/B7/B
8/B20
-30°C to 70°C -RFC
D
Worldwide
-
-
B3/B7/B20/B31
-20°C to 60°C
-RFD
E Europe 900/1800 900/2100 B1/B3/B7/B8/B20/
B38/B40
-30°C to 70°C -RFE
F Worldwide - CDMA TX 452.500 ~
457.475 RX 462.000
~ 467.475
- -20°C to 60°C -RFF
G Worldwide 850/900/1800/
1900
850/900/2100 B1/B3/B5/B7/B20 -400C to 70°C -RFG
H North
America
- 850/1900 B2/B4/B5/B17 -30°C to 70°C -RFH
J
Worldwide
450
-
-40°C to 70°C
-RFJ
K EMEA
APAC
850/900/1800/
1900
850/900/1800/
1900
B1/B2/B3/B7/B8/B
20/B5/B28
-20°C to 70°C -RFK
L Europe
APAC
900/1800 900/2100 - -40°C to 85°C -RFL
M North
America
- 850/1900 B2/B4/B5/B17 -30°C to 80°C -RFM
Table 4: RF bands with operating temperatures

2: GW3300 Series router hardware
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 15 of 372
2.10 Antenna
Up to 7 SMA female connectors:
2 x WiFi
2 x WAN-1
2 x WAN-2
1 xGPS, 5V power
2.11 Getting started
To enable and configure connections on your router, it must be correctly installed.
The GW3300 Series router contains an internal web server that you use for
configurations. Before you can access the internal web server and start the
configuration, ensure the components are correctly connected and that your PC has the
correct networking setup.
2.12 Inserting the SIM cards
1. Ensure the unit is powered off.
2. Hold the SIM 1 card with the chip side facing down and the cut corner front left.
3. Gently push the SIM card into SIM slot 1 until it clicks in.
4. If using SIM 2 then hold the SIM with the cut corner front right
5. Gently push the SIM card into SIM slot 2 until it clicks in.
2.13 Connecting cables
Connect one end of the Ethernet cable into port A and the other end to your PC or
switch.
2.14 Connecting the antenna
If only connecting one antenna, screw the antenna into the MAIN SMA connector. If
using multiple antennas, screw the antennas into the relevant SMA connectors.
Virtual Access supplies a wide range of antennas. Please visit our website:
www.virtualaccess.com or contact Virtual Access for more information.
2.15 Powering up
During boot time, the power LED flashes.
Other LEDs display different diagnostic patterns during boot up.
Booting is complete when the power LED stops flashing and stays on steady.

2: GW3300 Series router hardware
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 16 of 372
2.16 Reset button
The reset button is used to request a system reset.
When you press the reset button all LEDs turn on simultaneously. The length of time you
hold the reset button will determine its behaviour.
Press Duration PWR/CONFIG LED
behaviour
Router Behaviour on depress
0-3 seconds On Normal reset to running config. No special
LED activity.
Between 3 and 15 seconds Flashing slowly Releasing between 3-15 seconds switches
the router back to factory configuration.
Between 15 and 20 seconds On Releasing between 15-20 seconds performs
a normal reset to running config.
Between 20 seconds and 30 seconds Flashing faster Releasing between 20-30 seconds reboots
the router in recovery mode.
Over 30 seconds On Releasing after 30 seconds performs a
normal reset.
Table 5: GW3300 Series router reset behaviour
2.16.1 Recovery mode
Recovery mode is a fail-safe mode where the router can load a default configuration
from the routers firmware. If your router goes into recovery mode, all config files are
kept intact. After the next reboot, the router will revert to the previous config file.
You can use recovery mode to manipulate the config files, but should only be used if all
other configs files are corrupt. If your router has entered recovery mode, contact your
local reseller for access information.

3: GW3300 Series LED behaviour
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 17 of 372
3GW3300 Series LED behaviour
3.1 Configuration LED
The configuration LED is either flashing or solid depending on the router’s status.
The GW3300 Series takes approximately 1 minute to boot up. During this time, the
configuration LED flashes.
Other LEDs display different diagnostic patterns during boot up.
Booting is complete when the configuration LED stops flashing and stays on steady.
LED
Colour
Status
Green flashing quickly Unit is booting from power on.
Green flashing slowly
Unit is in recovery mode.
Green flashing quickly Unit is in factory config.
Green on Unit has completed booting up process and is in either
config 1 or config2
Table 6: Config LED colours and status descriptions
3.2 SIM LED
The SIM LED is either flashing or solid depending on which SIM is in use and its status.
LED
Colour
Status
Green on Using SIM connected to network.
Green flashing Using SIM attempting to connect to network.
Table 7: SIM LED colours and status descriptions
3.3 Signal strength LEDs
There are three signal strength LEDs. They are all green.
LEDs
Colour
Status
Green Off/off No signal detected.
Green flashing Off/on
Low signal strength.
Green flashing On/off Medium signal strength.
Green On/on Good signal strength.
Table 8: Signal strength LED status descriptions
3.4 Ethernet port LED behaviour
The Ethernet ports have two LEDs: a LINK LED (green) and an ACT LED (amber). When
looking at the ports, the LED on the left hand side is the LINK LED, and the ACT LED is
on the right hand side.

3: GW3300 Series LED behaviour
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 18 of 372
Figure 2: Ethernet LEDs on the GW3300 router
Link LED
(green)
Off
No physical Ethernet link detected.
On Physical Ethernet link detected.
ACT LED
(amber) Off No data is being transmitted/received over the link.
Flashing
Data is being transmitted/ received over the link.

4: Installing a router into a vehicle
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 19 of 372
4Installing a router into a vehicle
The type of cable you need depends on your application and vehicle. You will have
received either a fused or non-fused power cable for the installation.
4.1 Installing a router into a vehicle using a non-fused power cable
Install the router using the vehicle installation power cable 840-00076 provided.
Figure 3: 840-00076 3 core power cable
(1)
Connector: Molex Microfit 6circuit standard
(2)
Label 20mm wide
(3)
Each wire is 1.0mm square, with overall PVC sheath
Note:
Requires 5 amp fuse in series with red and blue wires
Table 9: Power cable descriptions
•Connect the BLACK wire to a ground wire.
•Connect the BLUE wire to a 12V switched vehicle ignition wire.
•Connect the RED wire to a 12V permanent wire.
Plug the 6 pin connector into the router.

4: Installing a router into a vehicle
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
© Virtual Access 2017
GW3300 Series User Manual
Issue: 1.7 Page 20 of 372
4.2 Installing a router into a vehicle using a fused power cable
Install the router using the vehicle installation power cable 840-00105 provided.
Figure 4: 840-00105 3 core power cable
(1)
Connector: Molex Microfit 6circuit standard
(2)
Label 20mm wide
(3)
Each wire is 1.0mm square, with overall PVC sheath
(4)
Fuse
Note:
Requires 5 amp fuse in series with red and blue wires
Table 10: Power cable descriptions
•Connect the BLACK wire to a ground wire.
•Connect the BLUE wire to a 12V switched vehicle ignition wire.
•Connect the RED wire to a 12V permanent wire.
Plug the 6 pin connector into the router.