Visonic KP-250 PG2 User manual

D-304269 KP-250 PG2 User’s Guide 1
KP-250 PG2
Advanced Two-Way Keypad
User’s Guide
Table of Contents
1. Introduction.................................................................................................................................................................3
2. Additional System Features........................................................................................................................................3
Partitioning..............................................................................................................................................................3
Screen Saver..........................................................................................................................................................3
Proximity Tags........................................................................................................................................................3
Users and Codes....................................................................................................................................................3
Speech & Sound Cont. Push-buttons.....................................................................................................................3
Voice ON/OFF........................................................................................................................................................4
Recording a Message.............................................................................................................................................4
Message Playback..................................................................................................................................................5
3. Arming and Disarming the System.............................................................................................................................6
Basic Arming and Disarming...................................................................................................................................6
Special Arming & Disarming Options......................................................................................................................7
Initiating Alarms....................................................................................................................................................10
4. System Status and Indications.................................................................................................................................13
LCD Display and General Audible Indicators........................................................................................................13
Arming Indications................................................................................................................................................13
General Indications...............................................................................................................................................14
Alarm Indication Siren...........................................................................................................................................15
5. Reviewing Troubles and Alarm Memory...................................................................................................................16
Alarm & Tamper Memory Indication .....................................................................................................................16
Clearing the Memory Indication............................................................................................................................16
Troubles................................................................................................................................................................16
GSM/GPRS Status Indications.............................................................................................................................17
Trouble Indications ...............................................................................................................................................18
6. System Configuration...............................................................................................................................................19
A.1 Entering the User Settings Menu & Selecting a Setting Option......................................................................19
A.2 Returning to the Previous Step or Exiting the USER SETTINGS Menu.........................................................21
A.3 Buttons used for Navigation & Setting............................................................................................................22
B.1 Setting the Zone Bypass Scheme..................................................................................................................22
B.2 Reviewing the Zone Bypass Scheme.............................................................................................................24
B.3 Recalling the Zone Bypass Scheme...............................................................................................................24
B.4 Programming User Codes..............................................................................................................................25
B.5 Programming the Duress Code......................................................................................................................27
B.6 Add / Delete Proximity Tags...........................................................................................................................28
B.7 Add / Delete Keyfob Transmitters...................................................................................................................30
B.8 Setting the Time & Time Format.....................................................................................................................33
B.9 Setting the Date & Date Format .....................................................................................................................35
B.10 Enabling / Disabling Auto-Arming.................................................................................................................36
B.11 Setting the Auto-Arming Time......................................................................................................................36
B.12 Programming Private Phone and SMS Reporting........................................................................................37
B.13 Enabling / Disabling the Squawk Option ......................................................................................................42

2 D-304269 KP-250 PG2 User’s Guide
B.14 Programming the Scheduler.........................................................................................................................43
B.15 Enabling / Disabling Voice Option ................................................................................................................45
B.16 Adjusting the Volume of the Control Panel or External Box..........................................................................46
B.17 Serial Number...............................................................................................................................................47
7. Advanced Features...................................................................................................................................................48
Control Options and Pushbuttons.........................................................................................................................48
Automatic ON/OFF Control...................................................................................................................................49
8. Periodic Test by User Code......................................................................................................................................50
Periodic Test per Partition.....................................................................................................................................53
9. Maintenance.............................................................................................................................................................55
Replacing Wireless Devices Batteries ..................................................................................................................55
Accessing 24-Hour Zones.....................................................................................................................................55
Event Log by User Code.......................................................................................................................................55
Exiting the Event Log............................................................................................................................................56
APPENDIX A: Specifications........................................................................................................................................57
APPENDIX B: Partitioning............................................................................................................................................57
B1. Selecting a Partition........................................................................................................................................57
B2. Arming / Disarming the System......................................................................................................................57
B3. The Show Function.........................................................................................................................................58
B4. Siren...............................................................................................................................................................58
B5. Partition Status display...................................................................................................................................58
B6. Common Areas...............................................................................................................................................58
APPENDIX C: Glossary................................................................................................................................................60
APPENDIX D: Compliance with Standards ..................................................................................................................63

1. Introduction
D-304269 KP-250 PG2 User’s Guide 3
1. Introduction
KP-250 PG2 is a 2-way wireless PowerG keypad display device for use with the PowerMaster-10 G2 / PowerMaster-30 G2 /
PowerMaster-33 G2 control panel (version 18 and higher). Up to 10 KP-250 PG2 keypads can be enrolled in the
PowerMaster system. The PowerMaster-10 G2 / PowerMaster-30 G2 / PowerMaster-33 G2 is a highly advanced wireless
alarm control panel produced by Visonic Ltd.
2. Additional System Features
Partitioning
Partitioning allows you to divide the system into three independently controllable areas with different users assigned to
each partition whereby each user can arm the partition to which they are assigned. For detailed information on
Partitioning, see APPENDIX B.
Screen Saver
For security reasons, it is sometimes required to hide the status indication (LCD and LED display) on the KP-250 PG2
keypad from a potential intruder.
When operated by AC power and the Screen Saver option is enabled by the installer, then if no key is pressed for more
than 30 seconds, the screen saver will turn on and the LEDs will stop indicating any status.
When operated by batteries and the Screen Saver option is enabled by the installer, then if no key is pressed for more
than 10 seconds, the display will turn off and the LEDs will stop indicating any status.
Pressing any key will resume the normal status display. Pressing the Fire, Emergency or Panic keys will also initiate the
Fire, Emergency or Panic alarm.
If configured by the installer for additional security, the system will ask you to enter your user code or to present your
proximity tag before resuming the normal display.
When partition is enabled, the installer can configure the system so that if no key is pressed during more than 30
seconds the date and time will appear on the display.
Proximity Tags
Your system responds to valid proximity tags enrolled to the system. The proximity tag enables you to perform a variety
of functions without entering a user code, for example, arming, disarming, reading the event log, etc.
1. Whenever the user code is required, you can simply present a valid proximity tag and perform the desired operation
without the need to key-in your user code.
- OR -
2. When the system is disarmed and after presenting a valid proximity tag to the KP-250 PG2 keypad, the message
"<OK> for AWAY" is displayed. Now you can press the button to immediately arm the system, or, press the
button once / twice – the message “<OK> for HOME” / “<OK> for disarm” is displayed – and then press the
button for HOME arming / disarming.1
Note: If you do not press the button (wait for 3 seconds), the system automatically arms AWAY and the display
will read "ARMING AWAY PLEASE EXIT NOW". Presenting the proximity tag once again will DISARM the system.
Users and Codes
Security codes are used mainly to arm and disarm the system or to access information that is restricted only to
authorized users (see Chapter 6, section B.4, Programming User Codes).
Speech & Sound Cont. Push-buttons
The sound and speech-related functions offered by the PowerMaster alarm system can be controlled by the KP-250
PG2 keypad, as detailed in the following list.
1In option 2, the KP-250 PG2 keypad will not operate (respond) if the KP-250 PG2 is assigned to two or more partitions.

2. Additional System Features
4 D-304269 KP-250 PG2 User’s Guide
Key Function
Increases the loudness of KP-250 PG2 local audio indications
Decreases the loudness of KP-250 PG2 local audio indications
Enables / disables the loudspeaker1
Records a spoken message for other users of the alarm system
Allows listening to a recorded message left by another user of the alarm system
Enables / disables the KP-250 PG2 local chime function
Voice ON/OFF2
Spoken announcements on the PowerMaster control panel can be switched on and off by alternate clicking of the <7>
key on the KP-250 PG2 keypad, as shown below.
PRESS RESULTING DISPLAY
MUTE ON
MUTE OFF

HH:MM READY
Note: The system will maintain the “MUTE OFF” state until subsequent selection of “MUTE ON’.
Recording a Message
You can record a verbal message on the PowerMaster control panel, by the KP-250 PG2, for other users of the alarm
system. Face the panel, press on the KP-250 PG2 keypad and keep it pressed. When the display reads TALK
NOW, start talking.A progress indicator will be displayed that is incremented each time by 25%, as follows: 0%, 25%,
50%, 75%, 100%.
ACTION TO RECORD A MESSAGE RESULTING DISPLAY
(press and hold) TALK NOW
( )
Talk TALK NOW
( ) 100%
Stop talking RECORDING ENDED
1Not applicable to PowerMaster-10
2Refers to PowerMaster-30 G2 only

2. Additional System Features
D-304269 KP-250 PG2 User’s Guide 5
Once the progress indicator reaches 100%, RECORDING ENDED will be displayed.
When you release the button, the display will revert to the normal status-displaying mode, but will also indicate that a
message is waiting. For example:
HH:MM READY
MESSAGE
Note: The message icon ( ) will also flash on the bottom of the display.
Message Playback
Message playback is performed by the control panel. To listen to a message left by another user of the system:
Click on the KP-250 PG2 keypad and listen. PLAY will be displayed and the message will be played back over the
PowerMaster loudspeaker or external voice box. When the playback ends, the display will revert to the normal status-
displaying mode.

3. Arming and Disarming the System
6 D-304269 KP-250 PG2 User’s Guide
3. Arming and Disarming the System
Basic Arming and Disarming
Following are a set of procedures for performing basic arming and disarming of the alarm system.
Preparing to Arm
Before arming, make sure that READY is displayed on the KP-250 PG2 keypad.
HH:MM READY
This indicates that all zones are secured and you may arm the system as desired.
If at least one zone is open (disturbed) the display will read:
HH:MM NOT READY
This indicates that the system is not ready for arming and in most cases that one or more
zones are not secured. However, it can also mean that an unresolved condition exists
such as certain trouble conditions, jamming etc., depending on system configuration.
To review the open zones click on the KP-250 PG2 keypad. The details and location of the first open zone
detector (usually an open door or window sensor) will be displayed. To fix the open zone, locate the sensor and secure
it (close the door or window) – see "device locator" below. Each click of on the KP-250 PG2 keypad will display
another open zone or trouble indication. It is highly recommended to fix the open zone(s), thus restoring the system to
the state of “ready to arm”. If you do not know how to do this, consult your installer.
Note: To quit at any stage and to revert to the "READY" display, click on the KP-250 PG2 keypad.
Device Locator: The PowerMaster system has a powerful device locator that helps you to identify open or troubled
devices indicated on the LCD display. While the LCD displays an open or faulty device, the LED on the respective
device flashes indicating "it's me". The "it's me" indication will appear on the device within max. 16 seconds and will
last for as long as the LCD displays the device.
Arming ‘AWAY' / ‘HOME'
If the system is READY and/or Forced Arming is enabled proceed as shown below. For more information on Forced
Arming, see "Forced Arming AWAY or HOME" below.
If the system is NOT READY and Forced Arming is not permitted, review any open zone detectors to locate and secure
them.
If you want to arm using partitions, see "Partition Selection Process" and then proceed as shown below.
If the user has changed the state of the system from a high security mode to a lower security mode i.e. from ARM to
DISARM, or from AWAY to HOME, he will be prompted to enter the user code or to present his proximity tag thus
bypassing the QUICK ARM option.
PRESS RESULTING DISPLAY
/
ARMING AWAY/HOME
If Quick Arm is disabled PRESENT TAG OR
ENTER CODE: 
PLEASE EXIT NOW
Vacate the premises (ARM AWAY)
OR (Exit delay) 

3. Arming and Disarming the System
D-304269 KP-250 PG2 User’s Guide 7
PRESS RESULTING DISPLAY
Move to interior zone (ARM HOME)
AWAY/HOME
ARM indicator on both the KP-250 PG2 keypad and PowerMaster panel lights steadily during the armed state.
Disarming and Stopping Alarm
Enter the protected premises via a delayed zone. Upon detecting your entrance, the system will start sounding the entry
delay beeps alerting you to disarm the system before the entry delay ends.
After disarming, different displays may appear indicating that the system is in a state of alarm MEMORY. The MEMORY
message will disappear only upon rearming the system. To disarm the system, proceed as shown:
PRESS RESULTING DISPLAY
PRESENT TAG OR
ENTER CODE: 
Enter code / present tag Code / present tag
ARM indicator on both the KP-250 PG2 keypad and PowerMaster panel extinguishes during the disarmed state.
Disarming the system also stops the siren alarm, irrespective of whether the alarm was initiated during the armed or the
disarmed state.
Disarming under Duress
If you are forcibly compelled to disarm the system, enter the duress code (2580 by default) or another code set by the
installer. Disarming will take place normally but a silent alarm will be transmitted to the monitoring station.
Partition Selection Process
Access to any desired partition is achieved through the use of an individual code or proximity tag. It is not possible to
access the INSTALLER MENU if one or more partitions are in the AWAY or HOME modes.
Before attempting to perform any operation on any given partition(s), it is necessary to perform the operations below
which enable you to select the desired/allowed partition(s) using the individual code or proximity tag:
PRESS RESULTING DISPLAY
SELECT PARTITION
Enter partition # (1 - 3) PARTITION 1 
Notes:
1. The “Sad Tune” will be heard when selecting a partition to which no sensors / peripherals were enrolled.
2. If a partition is enabled and no zones are assigned to the partition, the icon will appear on the KP-250
PG2 keypad display.
Special Arming & Disarming Options
In addition to basic arming, KP-250 PG2 provides you with several advanced arming and disarming options:

3. Arming and Disarming the System
8 D-304269 KP-250 PG2 User’s Guide
Switching from ‘HOME’ to ‘AWAY’
You do not have to disarm the system - just press . The response will be the same as in ARMING AWAY above.
Vacate the premises before the exit delay expires.
Switching from ‘AWAY’ to ‘HOME’
You do not have to disarm the system - just press . Since this operation reduces the security level, KP-250 PG2
will ask you to key in your master user code or user code, or to present your proximity tag, thus making sure that you
are an authorized user.
PRESS RESULTING DISPLAY
PRESENT TAG OR
ENTER CODE: 
Enter code / present tag Code / present tag
ARMING HOME
Move to interior zone (Exit delay) 
HH:MM HOME
ARM indicator flashes on both the KP-250 PG2 keypad and PowerMaster panel during the armed state.
Arming AWAY or HOME ‘Instant’
Pressing during the exit delay will arm the system in the "Instant' mode, i.e. without an entry delay. Therefore, any
detection in any zone will trigger an immediate alarm. To arm AWAY-INSTANT, proceed as follows.
PRESS RESULTING DISPLAY
PRESENT TAG OR
ENTER CODE: 
Enter code / present tag Code / present tag
ARMING AWAY
ARMING INSTANT
PLEASE EXIT NOW
Vacate the premises (Exit delay) 
AWAY
ARM indicator on both the KP-250 PG2 keypad and PowerMaster panel lights during the armed state.
Forced Arming AWAY or HOME
Forced arming allows you to arm the system even if the system is "NOT READY". Any open zones will be bypassed for
the duration of arming.
Note: When forced arming is carried out, the buzzer “protests” by emitting a continuous tone during the exit delay until

3. Arming and Disarming the System
D-304269 KP-250 PG2 User’s Guide 9
the last 10 seconds of the delay. You can silence this signal by pressing the arming button again.
If forced arming is enabled and you wish to arm the system when NOT READY is displayed, proceed as shown:
PRESS RESULTING DISPLAY
PRESENT TAG OR
ENTER CODE: 
Enter code / present tag Code / present tag
ARMING AWAY
PLEASE EXIT NOW
(to mute the buzzer)
Vacate the premises
(Exit delay) 
AWAY
ARM indicator on both the KP-250 PG2 keypad and PowerMaster panel lights during the armed state.
Remember: Forced arming compromises security!!
Forced arming “HOME” is performed in a similar manner, as follows:
PRESS RESULTING DISPLAY
PRESENT TAG OR
ENTER CODE: 
Enter code / present tag Code / present tag
ARMING HOME
PLEASE EXIT NOW
(to mute the buzzer)
Vacate the premises
(Exit delay) 
HH:MM HOME
ARM indicator on both the KP-250 PG2 keypad and PowerMaster panel flashes during the armed state.

3. Arming and Disarming the System
10 D-304269 KP-250 PG2 User’s Guide
Arming in the Latchkey Mode
This mode, if enabled by the installer, is useful for a parent at work who wants to be sure that his children have returned
from school and have disarmed the system. A special “latchkey” message will be sent out when the system is disarmed
by a “latchkey user”.
Latchkey users are holders of user codes or users of keyfob transmitters 5-8 (PowerMaster-10 G2) / 23-32
(PowerMaster-30 G2 / PowerMaster-33 G2). The latchkey message is considered an alert and not an alarm, and is
therefore sent to the private telephones programmed by the user as targets for alert messages.
Latchkey arming is possible only when you arm “AWAY”. To arm in the Latchkey mode, proceed as follows:
PRESS RESULTING DISPLAY
ARMING AWAY
ARMING LATCHKEY
PLEASE EXIT NOW
Vacate the premises (Exit delay) 
AWAY
Note: Latchkey must be enabled by your installer.
ARM indicator on both the KP-250 PG2 keypad and PowerMaster panel lights during the armed state.
Initiating Alarms
Following are various methods that may be used for initiating alarms.
Initiating Panic Alarm
You can generate a panic alarm manually in the disarmed and armed states. The sequence will be as shown:
PRESS RESULTING DISPLAY
simultaneously
for 2 seconds
PANIC ALARM
HH:MM READY
To stop the alarm, press the button and then key in your valid user code.

3. Arming and Disarming the System
D-304269 KP-250 PG2 User’s Guide 11
Initiating Fire Alarm or Emergency Alarm
You can generate a fire alarm or a silent emergency alarm in disarmed & armed states, as follows:
PRESS RESULTING DISPLAY
FIRE ALARM
OR
EMERGENCY
for 2 seconds Then, if or when the system is in
the disarmed state:
HH:MM READY
(alternating)
READY MEMORY
To stop the alarm, press and then key in your valid user code.
Chime ON/OFF
Disable / enable the chime zones by alternate clicking of the key, as shown below:
PRESS RESULTING DISPLAY
CHIME ON
CHIME OFF

HH:MM READY
CHIME indicator lights steadily on the KP-250 PG2 keypad, when “chime on” is selected.

3. Arming and Disarming the System
12 D-304269 KP-250 PG2 User’s Guide
Adjusting the Volume of the Keypad Beeps
The following diagrams show how to increase or decrease the loudness by clicking the <1> or<4> key on the KP-250
PG2 keypad (assuming that the volume was at minimum/maximum to begin with).
PRESS RESULTING DISPLAY PRESS RESULTING DISPLAY
VOLUME+
(max) VOLUME
VOLUME+
VOLUME
VOLUME+ VOLUME
(max) VOLUME+
VOLUME

4. System Status and Indications
D-304269 KP-250 PG2 User’s Guide 13
4. System Status and Indications
Note: The icons and numbers shown on the above keypad drawing are for illustrative purposes only.
When executing a command, the KP-250 PG2 keypad's LED blinks red once to indicate transmission of the command
to the control panel. If the operation is successfully completed, the green LED lights momentarily and a "happy tune"
sounds. If the operation fails or cannot be completed, for example, when the system is "Not Ready", the red LED
lights steadily and a "sad tune" sounds.
LCD Display and General Audible Indicators
The display is in two lines and is used to display system status and events, time and date, programming instructions and
also an event log file
The sounds you will hear while using the system are:
Sound Definition
Single beep, heard whenever a key is pressed
Double beep, indicates automatic return to the normal operating mode (by timeout).
Three beeps, indicates a trouble event
♫Happy Tune (- - - –––), indicates successful completion of an operation.
♫Sad Tune (–––––), indicates a wrong move or rejection
Arming Indications
The table below lists the Arming indication keys and their definition.
Icon/Key Indications Arming Indication
ARM AWAY
ARM HOME
DISARM
The icons appear consecutively EXIT DELAY

4. System Status and Indications
14 D-304269 KP-250 PG2 User’s Guide
General Indications
The Ready/Not Ready, Alarm Memory, Trouble and Low Battery indications are provided via the indications in the
following table:
Indication What it Means Indication What it Means
KP-250 PG2 Volume up KP-250 PG2 low battery.
Record a message Communication failure: KP-250 PG2
is out of range of panel
PGM on Memory / Alarm in partition or system
KP-250 PG2 Volume down A message is waiting in the control
panel
Play a message The system is in INSTALLER MODE
or USER SETTINGS
PGM off
Instructs the user to present the
proximity tag (at the position of this
indication).
PowerMaster Mute speaker AC ON
Chime ON / OFF
Keypad Chime ON / OFF status
PGM control
System Trouble
Event log / enroll button Escape
Instant Previous
Partition selection Info. / OK
Dialer to call telephone numbers (for
future use) Next
AC failure Discard / abort

4. System Status and Indications
D-304269 KP-250 PG2 User’s Guide 15
Alarm Indication Siren
The PowerMaster system incorporates one or more high power sirens that sound in case of alarm. A siren can sound
from either the control panel or from a device and may be a part of a system component.
Alarm Type Graphic Representation of Signal Verbal Description of Signal
Burglar / 24
hour/ Panic ––––––––––––––––––––––––––––––– ON continuously
Fire – – – – – – – – – – – – ................. ON - ON - ON - pause - ON - ON - ON - pause.....
Flood – – – ................. ON - pause - ON - pause - ON - pause.....
Gas – – – – – – – – – – – – – – – – ........ ON - ON - ON - ON - pause - ON - ON - ON - ON -
pause.....
Test* –– (both external siren and internal sounder) ON for 2 seconds (once)
* Not included in all models

5. Reviewing Troubles and Alarm Memory
16 D-304269 KP-250 PG2 User’s Guide
5. Reviewing Troubles and Alarm Memory
Alarm & Tamper Memory Indication
The KP-250 PG2 retains in its memory alarm and “tamper” events that occurred during the last arming period.
Note: Alarm events are memorized only after the “abort period”. This means that if you disarm the system immediately -
before the abort period expires - there will be no memory indication
A. Indication of Alarm & Tamper Condition
If the system is disarmed following an alarm event, a flashing MEMORY message will be displayed, as follows:
HH:MM READY
MEMORY
B. Displaying Alarm & Tamper Information
To review memory content, click button.
EXAMPLE: An alarm was triggered because the garage door - zone No. 12 – was opened but then closed. In addition,
the bedroom motion detector - zone No. 7 - sent a “Tamper” message because its cover had been removed.
PRESS RESULTING DISPLAY PRESS RESULTING DISPLAY
KP-250
V 1.0.07 Bedroom Z07 TAMPER OPEN
(alternating)
Garage door
Z12 ALARMED Z06 Motion sens Z07 TAMPER OPEN
(alternating)
Z03 contact
Z12 ALARMED
In response to additional clicking of the button, the display shows details of other events retained in open tamper
(if any), or reverts to its initial state (see A above).
If the system is NOT READY, the display will first read the open zones and then alarm memory events.
Clearing the Memory Indication
To clear the ‘Memory’ indication you must first review the cause of alarm as described above. Once you return to the
‘Ready’ screen simply press Away and enter the code if requested, then press Disarm followed by the code.
The memory message will now clear. Otherwise the memory indication and content will be cleared upon the next arming
of the system.
Troubles
A. Indication of Trouble condition
If the system detected a trouble condition in any of the enrolled devices, the TROUBLE indicator illuminates, 3 beeps
are sounded once per minute and a flashing TRBL message is displayed, as follows.
HH:MM READY
TROUBLE
HH:MM NOT READY
TROUBLE
or, if the system is not ready for
arming

5. Reviewing Troubles and Alarm Memory
D-304269 KP-250 PG2 User’s Guide 17
B. Displaying Trouble Information
All trouble messages need to be reviewed and corrected as described below:
EXAMPLE: The kitchen device - zone No. 9 - has reported a low battery – the living room device zone No. 15 - has
been inactive, and an attempt to communicate a message to your telephone has failed. However, these troubles do not
prevent the system from being “ready to arm”.
To review the source of the current troubles one by one, click the button repeatedly as shown below:
PRESS RESULTING DISPLAY PRESS RESULTING DISPLAY
KP-250
V 1.0.07 Living room Z15 MISSING
(alternating)
Kitchen
Z09 LOW BATTERY Z15 Motion sens Z15 MISSING
(alternating)
Z09 Contact
Z09 LOW BATTERY
IMPORTANT! If the trouble beeps bother you, disarm the system again (even though it is already disarmed). This will
cancel the trouble beeps for 4 hours.
C. Reviewing Memory & Troubles at the Same Time
If alarms / tamper events are retained in the alarm memory and at the same time a state of trouble exists, the display
will first read the alarm memory followed by trouble events, as described in sections A & B above.
GSM/GPRS Status Indications
After all trouble messages have been reviewed and if a SIM card is installed in the panel, the KP-250 PG2 displays the
GSM signal strength indication, as follows: "GSM RSSI STRONG" / "GSM RSSI GOOD" / "GSM RSSI POOR".
If a PIR camera is enrolled in the system, the control panel will read "GPRS initialize" to indicate that the modem is
undergoing initialization. This message appears at the end of all trouble messages and immediately following the GSM
signal strength indication (if a SIM card is installed).

5. Reviewing Troubles and Alarm Memory
18 D-304269 KP-250 PG2 User’s Guide
Trouble Indications
The trouble indications (illuminated TROUBLE indicator and flashing TRBL message) are cleared once you eliminate
the cause of trouble.
Fault What it means
1-WAY The device functions but cannot "hear" the panel. The control panel cannot configure
or control the device. Battery consumption increases.
AC FAILURE There is no power supplied to the device.
FIRE CLEAN The fire detector must be cleaned
COMM. FAILURE A message could not be sent to the monitoring station or to a private telephone (or a
message was sent but was not acknowledged)
CPU LOW BATTERY The backup battery within the control panel is weak and must be replaced (see
PowerMaster-10/30 G2 Installer’s Guide, section 7.3, or, PowerMaster-33 G2
Installer’s Guide, section 5.2).
CPU TAMPER OPEN The control panel was physically tampered with or its cover was opened, or it was
removed from wall.
GAS TROUBLE Gas detector failure
GAS NET FAIL The GSM communicator is not able to connect to the cellular network.
SYSTEM JAMM A radio-frequency signal which is blocking all communication frequency channels
between the sensors and control panel is detected.
LINE FAILURE There is a problem with the telephone line
LOW BATTERY The battery of the indicated device is near the end of its useful life.
MISSING A device or detector has not reported for some time to the control panel.
NOT NETWORKED A device was not installed or not installed correctly, or, cannot establish
communication with the control panel after installation.
RSSI LOW The GSM communicator has detected that GSM network signal is weak
SIREN AC FAILURE There is no power to the siren
TAMPER FAILURE The sensor has an open tamper
TROUBLE The sensor reports trouble
SOAK TEST FAIL Detector alarms when is Soak Test mode

6. System Configuration
D-304269 KP-250 PG2 User’s Guide 19
6. System Configuration
This chapter explains the user programming features of your PowerMaster system using the KP-250 PG2 keypad.
To access the User Settings menus, a KP-250 PG2 keypad must first be enrolled in the system. For instructions on how
to enroll the KP-250 PG2 Keypad, refer to the KP-250 PG2 Installer’s Guide, section 11.4.
The Master User has access to all the User Settings menus, while the User has access only to the bypass menus (see
section B.4 in this chapter, which describes in detail the concept of User and Master User codes).
A.1 Entering the User Settings Menu & Selecting a Setting Option
The following procedure describes how to enter and move within the User Settings menu.
Detailed descriptions of the User Settings options are provided at the end of the procedure.
To exit the User Settings menu – see section A.2.
1. You can enter the "USER SETTINGS" menu only when the system is disarmed.
2. Carefully read the section titled "Additional Information" according to the indicated references 1etc – see table
at end of this section.
A. To Enter the USER SETTINGS Menu
1. HH:MM READY
Make sure the system is disarmed and then press the button repeatedly on
the KP-250 PG2 until the display reads [USER SETTINGS].1
2. USER
SETTINGS Press
PRESENT TAG OR
ENTER CODE: The screen will now prompt you to enter your user code or present your proximity
tag.
3. CODE Enter your User Code. 2
SET ZONE BYPASS The display reads the first Setting option of the User Settings menu [SET ZONE
BYPASS].3
B. To Select a Setting Option
4. SET ZONE BYPASS Click the or button until the display reads the desired setting option,
for example, "TIME & FORMAT".
or
5. TIME & FORMAT
When the desired setting option appears on the display, press the button to
enter the setting process.
Continue to the selected
setting option in B.1 - B.16 The remainder of the procedures for the selected setting options is provided in sections B.1 to B.16.
Additional Information (section A.1)
1 Display shown in disarm state when all zones are secured (00:00 or other digits show present time).

6. System Configuration
20 D-304269 KP-250 PG2 User’s Guide
C. User Settings Options Menu
Click until the display reads the desired setting option and then press .
SET ZONE BYPASS
Use to set the Zone Bypass Scheme i.e. to bypass (exclude) faulty or unsecured
("disturbed") zones, or to clear a bypassed zone (unbypass). For further details and
programming procedure see section B.1.
REVIEW BYPASS
Use to quickly review the Bypass Scheme i.e. which zones are bypassed. For further
details and reviewing procedure see section B.2.
RECALL BYPASS
Use to Recall the last used bypassed scheme for reuse in next arming period. For further
details and recalling procedure see section B.3.
USER CODES
Use to program your Master User secret access code and the seven codes of the other
users. For further details and programming procedure see section B.4.
DURESS ALARM
CODE 2580 Use to send a duress (ambush) alarm message to the Monitoring Station if you are
forced to disarm the system under violence or menace. For further details and
programming procedure see section B.5.
PROXIMITY TAGS
Use to add new Proximity Tags to or to delete Proximity Tags when lost. For further
details and programming procedure see section B.6.
KEYFOBS
Use to add new Keyfob Transmitters or to delete Keyfob Transmitters when lost. For
further details and programming procedure see section B.7.
TIME & FORMAT
Use to set the time clock to show the correct time and time format. For further details and
programming procedure see section B.8.
DATE & FORMAT
Use to set the calendar date to show the correct date and date format. For further details
and programming procedure see section B.9.
AUTO-ARM
disable Use to enable or disable the Automatic Daily Arming option at predefined times (see
Auto-Arm Time setting). For further details and programming procedure see section
B.10.
2 a. If you have not already changed your personal code number, use the default setting – 1111.
b. Master User has access to all User Settings options. Other users have access only to the Bypass options.
c. If you enter an invalid user code 5 times, the keypad will be automatically disabled for a pre-defined period
of time and the message WRONG PASSWORD will be displayed.
3 The bypass options will be displayed in the User Settings menu only if enabled by the installer. Otherwise, the
first User Settings option displayed will be [ USER CODES ].