Vivo DESK-V100EW User manual

White Electric Single Motor Desk Frame
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Instruction Manual
https://vivo-us.com/products/desk-v100ew
SKU: DESK-V100EW
[email protected]om www.vivo-us.com 309-278-5303
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GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST

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If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a
qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may
cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual
and do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect
assembly, or inappropriate use.
154lbs
(70kg)
DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
WARNING!
PACKAGE CONTENTS
A (x12)
M6x16
B x4)
M8x50
C(x1)
4mm Allen Wrench
5mm Allen Wrench
D(x1)
2.5mm Allen
Wrench
E(x4)
M4x6
F(x15)
ST4.2x19
G (x1)
Wrench
1 x2)
Foot
2(x1)
Leg
3(x1)
Leg with
Motor
4(x1)
Telescopic
Crsssbar
ELECTRICAL SAFETY INSTRUCTIONS
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC
SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
• DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR
SELLER TO REPLACE DAMAGED PARTS.
• NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE
MADE CONTACT WITH LIQUIDS.
• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
• OUTDOOR USE IS PROHIBITED.
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
5 (x1)
Sync Rod
6 x2)
Side Bracket
7(x1)
Adapter
8(x2)
Bale
9(x1)
Power
Cable
10 (x4)
Cable Clip

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ASSEMBLY STEPS
STEP 1
Place the feet (1) on the legs (2, 3) as shown. Insert and tighten M6x16 bolts (A) using the 5mm Allen
wrench (C).
TOOLS NEEDED
Phillips
Screwdriver
Drill

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STEP 2
Loosen the four set screws on the telescopic crossbar (4) using the 4mm Allen wrench and adjust
the crossbar length to suit the desktop. Attach the telescopic crossbar to the legs as shown using
M8x50mm bolts (B), and tighten with the 5mm Allen wrench. Retighten all screws.
STEP 3
Loosen the nut on the sync rod (5) and insert the hex rod end into the leg. While holding the hex end,
pull the larger rod out until the connector engages with the motor connector. Tighten the set screw on
the connector using the 2.5mm Allen wrench (D), then tighten the nut using the wrench (G).

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STEP 4
Attach the side brackets (6) to both ends of the frame with top portions facing out using four M6x16mm
bolts (A). For small desktops down to 31.5" in width, attach brackets so top portions are instead facing
in towards the center. Tighten with the 5mm Allen wrench (C).
STEP 5
Place the frame upside down on the
desktop with the controller in the desired
location and drill pilot holes for screws.
Use a 3/32” or 3mm bit, and drill holes
to a depth of 3/8” (10mm). Secure the
frame and controller to the desktop
using ST4.2x19 screws (F) with a Phillips
screwdriver.
Assemble bales (8) to telescopic crossbar
(4) using M4x6mm bolts (E), and tighten with
the 2.5mm Allen wrench (D). Bales may be
used to cover the sync rod, or they may be
used in the opposite direction to support the
adapter and cables.

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STEP 6
Connect the adapter (7) to the cable from the motor and controller. Suspend the adapter from the
desktop using x2 cable clips (10), or place the adapter in one of the bales. Organize cables using the
cable clips.
Connect the power cable (9) to the adapter, then connect the power cable to a wall outlet to power on
the desk for operation.

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TROUBLESHOOTING
CAUTION!
Failure to follow these instructions may result in property damage and/or personal injury.
Do not exceed desk
weight limit.
Keep area of vertical
motion free of
obstacles.
Keep weight on desk
balanced for correct
operation and longer
life of components.
Leave enough slack in
cables to allow for full
range of vertical motion.
DESCRIPTION RESOLUTION
No response while pressing button Check to make sure all cables are fully
connected.
The desktop cannot be lied Make sure the desktop and other items do not
exceed the weight limit (154lbs).
Duty cycle exceeded (max. 2min operating) Allow desk to rest for 30 minutes.
Press and hold the UP or DOWN buttons to operate the desk.
CONTROLLER

LAST UPDATED: 03/04/2020
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
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AVG. RESOLUTION TIME (within oice hrs): < 15 M
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AVG. RESOLUTION TIME (within oice hrs): 5M 4S
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