Vivo STAND-V102G2U User manual

Pneumatic Arm Dual Monitor
Desk Mount with USB
Instruction Manual
SKU: STAND-V102G2U
Assembly Video & Product Info
www.vivo-us.com/products/stand-v102g2u

2
If you do not understand these directions, or if you have any doubts about the safety of the installation, please contact
our product support team at 309-278-5303 or [email protected] for further assistance. Check carefully to make sure
there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this
product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be
liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.
LBS
CAUTION!
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
DO NOT EXCEED WEIGHT CAPACITY
FAILURE TO DO SO MAY RESULT IN SERIOUS INJURY.
We’re Here for You
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
Chat Us:
www.vivo-us.com
Give us a Call:
309-278-5303
Email Us:
[email protected]om AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
AVG. RESOLUTION TIME (within oice hrs): < 15 M
AVG. RESOLUTION TIME (within oice hrs): 5M 4S
TIPOVER WARNING
SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER.
TO HELP PREVENT TIPOVER:
• NEVER ALLOW CHILDREN TO CLIMB, STAND, HANG, OR PLAY ON ANY PART OF TV OR TV CART
• USE TIPOVER RESTRAINT OR ANCHOR STAND TO WALL
USE OF TIPOVER RESTRAINTS MAY ONLY REDUCE, BUT NOT ELIMINATE RISK OF TIPOVER.

3
Phillips
Screwdriver
Package Contents
Included Hardware & Tools
Tools Needed: Weight Capacity:
SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER.
TO HELP PREVENT TIPOVER:
A (x1)
Base
B(x2)
Lower Arm
C(x2)
Gas Spring Arm
J (x1)
Clamp
D(x2)
VESA Plate
E(x1)
Clamp Plate
F (x1)
Grommet
Plate
G(x1)
So Pad
H (x1)
Cover
I (x1)
Clamp Brace
T-B (x1)
4mm Allen
Wrench
T-C (x1)
6mm Allen
Wrench
T-A (x1)
3mm Allen
Wrench
S-A (x4)
Flat Head Bolt
M-A (x8)
M4x12mm
Screw
M-B (x8)
M5x12mm
Screw
M-C (x8)
D5 Washer
2.2-33lbs
(1-15 kg)
PER ARM

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STEP 1a
Desk Thickness 3/8” - 2-1/2” (10 - 58mm)
Attach Clamp Brace (I) to Base (A) using Flat Head Bolts (S-A) and tighten with 4mm Allen
Wrench (T-B). Apply So Pad (G) to underside of Base.
S-A (x4)
Option 1
Clamp Installation:
6mm
Loosen bolts on back of Clamp (J) using 4mm Allen Wrench, leaving 6mm of thread
exposed. Hang assembled clamp into top 4 slots of clamp brace
T-B
T-B
I
T-B
T-B
J
S-A
A
G

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STEP 1b
Desk Thickness 2” - 3-3/8” (50 - 85mm)
Attach Clamp Brace (I) to Base (A) using Flat Head Bolts (S-A) and tighten with 4mm Allen
Wrench (T-B). Apply So Pad (G) to underside of Base.
CONT’D
S-A (x4)
10-58mm
Place Clamp Plate (E) on top of clamp bolts. Position base on desktop and tighten
clamp bolts evenly using 6mm Allen Wrench (T-C). Attach Cover (H) to back of
clamp brace.
T-B
T-C
I
T-B
S-A
A
G
E
T-C
H
Proceed to Step 2
on Page 8

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CONT’D
Place Clamp Plate (E) on top of clamp bolts. Position base on desktop and tighten
clamp bolts evenly using 6mm Allen Wrench (T-C). Attach Cover (H) to back of
clamp brace.
Loosen bolts on back of Clamp (J) using 4mm Allen Wrench, leaving 6mm of thread
exposed. Hang assembled clamp into lower 4 slots of clamp brace
6mm
T-B
J
T-C
H
E
T-C
T-B
Proceed to Step 2
on Page 8

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S-A
T-B
G
T-C
J
E
F
F
Option 2
Grommet Installation:
Proceed to Step 2
on Page 8
Position base over grommet hole in desktop, or drill two 3/8” (10mm) holes 1-25/32”
(45mm) apart through the desk for installation.
Remove clamp bolts from Clamp (J) using 6mm Allen Wrench (T-C) if needed. Insert clamp
bolts with Clamp Plate (E) up through the underside of the desk and tighten to the Base
using the 6mm Allen Wrench (T-C).
STEP 1c
Attach Grommet Plate (F) to Base (A) using Flat Head Bolts (S-A) and tighten with 4mm
Allen Wrench (T-B). Apply So Pad (G) to underside of Base.
S-A (x4)
T-B
A
T-C

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All Assemblies
STEP 2
STEP 3
Place Lower Arms (B) on top of Base (A),
and secure by turning the lower screws in
back with 3mm Allen Wrench (T-A).
(NOTE: The upper screws in back do not
have a function on this model).
B
A
T-A
T-A
T-A
T-A
Place Gas Spring Arms (C) on top of Lower Arms, and secure by turning the screw in back
with 3mm Allen Wrench (T-A).
C
B

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STEP 4
STEP 5
Install the VESA Plates (D) to monitors using M4x12mm Screws (M-A) or M5x12mm
Screws (M-B) with Washers (M-C), making sure the arrow in back is pointing up. Tighten
with Phillips screwdriver.
Pull back the release lever on the support bracket, then place the monitor with VESA Plate
into the support. Repeat for second monitor.
M-A
M-B
M-C
M-A
or
M-B
(x4)

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STEP 6
If needed, adjust the counterbalance weight of Gas Spring Arms to support the monitors
using the 6mm Allen Wrench (T-C). To do so, Turn the screw in back clockwise to decrease
support, and counter-clockwise to increase. Adjust the tilt joint to tighten or loosen tilt
support.
T-C
T-C
T-C

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STEP 7
Remove cable covers on upper arms using a Phillips screwdriver. Slide cable covers on lower
arms forward to remove.

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STEP 8
Organize cables, then reinstall cable covers to arms.

13
STEP 9
Adjust arms as desired. Store Allen Wrenches in Cable Cover (H).
H

14
For safety, please do not extend the monitor behind the desk. This may cause instability
and tip the desk over.
WARNING

15
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LAST UPDATED: 12/26/23
REV1.1
v1.0
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