Vollrath FC-4SH User manual

Operator's Manual
Part 353014-1 2/21/23
WARNING
Fire, Injury, Death Hazard.
Correct precautions, procedures and
regulations for usage must be followed.
Operation and safety training is necessary for
all users of this equipment
Thank you for purchasing this Vollrath® product! Save this manu-
al for reference and the packaging in case shipping is necessary.
SAFETY PRECAUTIONS
To help ensure safe use, please read and fully understand this
manual and all safety messages before operation!
WARNING
Warning indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION
Caution indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
NOTICE:addresses practices not related to physical injury.
To reduce risk of injury or damage to the unit
•Use only grounded electrical circuits matching the nameplate-
rated voltage.
•Use equipment in a flat, level position.
•Do not spray equipment with liquids or foams.
•Keep equipment and wiring away from open flames, electric
burners, and excessive heat.
•Do not operate unattended.
•Do not operate if equipment is damaged or malfunctioning.
FUNCTION AND PURPOSE
Strips are designed to maintain preheated food at proper
serving temperatures between 104 °F (40 °C) and 165 °F (74 °C).
They are not intended or designed to cook raw food or reheat
prepared food — nor are they intended for household, industrial
or laboratory use.
CLEARANCE, CODES, AND REQUIREMENTS
•This unit must be installed where heat will not damage surfaces
or other surrounding materials. Damages that occur in the heat
zone of this product are not covered under warranty.
•Refer to the following Clearance Table for safe spacing.
•Heat strips have been evaluated for use above steam tables.
•Each unit must be hard-wired into a dedicated circuit that
matches the label rating found on the front of the heat strip.
•Stock-wire leads are rated 450 °C minimum and must not be
replaced with lower-temperature wire.
•All wiring between food warmer and control box must be
enclosed immediately in conduit or other material that meets or
exceeds state and local codes.
Item Description
FC-4SH Low-Profile Heat Strip
120V or 208V, 18" – 84"
Accessories Description
353028-2 1" Mounting Bracket
353029-2 2" Mounting Bracket
L-P H S
Clearance
Minimum
Non-
Combustible
Surface
(Uncoated Strip)
Non-
Combustible
Surface
(Coated Strip)
Combustible
Surface
Top of strip
to surface
above
1" (2.5 cm) 2" (5.1 cm) 2" (5.1 cm)
Side of strip
to adjacent
surface
1" (2.5 cm) 4" (10.2 cm) 5" (12.7 cm)
End of strip
to adjacent
surface
1" (2.5 cm) 1" (2.5 cm) 4" (10.2 cm)
Bottom
of strip to
surface
below
11" (27.9 cm) 16" (40.6 cm) 18" (45.7 cm)

2
INSTALLATION
Heat Strip
1. In a location that supports the weight of the unit, mark the
center-mount bracket holes. Units come with 3" brackets;
1" and 2" brackets are available separately.
2. Secure the top-mount brackets to the mounting holes
using lock washers and screws; repeat on the other end.
3. Mount brackets and unit to a suitable surface.
4. For most eective heating, mount the bottom of the strip
approximately 16" above the countertop. Refer to the
Clearance Table for acceptable mounting heights.
Control Box
1. In the cabinet/structure where the heat strip is installed,
cut a 7.50" W x 3.13" H rectangle.
2. Drill four ¼" mounting holes spaced 8" W by 3.65" H,
centered around the cutout.
3. Insert the control box into the mounting holes and secure
it with the provided lock nuts.
OPERATION
WARNING
Burn Hazard.
Do not touch cookware, heating surface,
food, or liquid while operating. Allow unit
to cool completely before handling.
Low-Profile Heat Strips
WARNING
Fire Hazard.
Do not install strip too close to combustibles or
place combustible material directly under or on
top of unit. Refer to the preceding Clearance
Table for safe spacing requirements.
WARNING
Electrical Shock Hazard.
Keep liquids from getting inside the unit. Do not
immerse or spray unit or wiring in/with liquid or
foam — this could cause an electrical shock.
Do not use if the unit is damaged or modified.
Unit must be installed by qualified personnel in
accordance with all local and national ordinances
and codes and must comply with UL COA.
NOTICE:Certain materials such as foam or plastic could melt
if left in the heat zone and food will dry out if left under the
strip for an extended time.
1. Make sure there are no combustibles near the strip.
2. Preheat the strip for about 15 minutes by turning it on
with the Power Switch or by turning the Infinite Heat
Control Knob to the desired setting.
3. Place prepared, warm food under the strip.
4. Check food temperature regularly and adjust as needed.
5. When not in use, turn the unit o with the Power Switch
or Infinite Heat Control Knob.
NOTICE:Monitor food temperature closely for food safety.
The United States Public Health Service recommends that hot
food be held at a minimum of 140 ºF (60 ºC) to help prevent
bacteria growth. Maintain correct steam table water levels
and temperatures; periodically remove food containers, check
the water, and replenish as needed.
Cutout: 7.5" x 3.13"
Drill: 8" x 3.65"
Power Switch
highlow
med
Infinite Heat Control Knob

The Vollrath Company, L.L.C. Headquarters
1236 North 18th Street
Sheboygan, Wisconsin 53081-3201 USA
Main Tel: [phone] or 920-457-4851
Main Fax: [phone] or 920-459-6573
Canada Customer Service: 800-695-8560
Tech Services: [email protected]
vollrathfoodservice.com
Pujadas Vollrath of China
Ctra. de Castanyet, Vollrath Shanghai Trading 132
P.O. Box 121 Limited
17430 Santa Coloma de Farners 23A
Time Square Plaza | 500
(Girona) – Spain Zhang Yang Road
Tel. [phone] Pudong, Shanghai 200122
[email protected] Tel: [phone]
Vollrath de Mexico S. de R.L.
de C.V. Periferico Sur No.
7980 Edificio 4-E Col. Santa
Maria Tequepexpan 45600
Tlaquepaque, Jalisco | Mexico
Tel: [phone]
Tel: [phone]
Fax: [phone]
Part 353014-1 2/21/23© 2023 The Vollrath Company L.L.C.
CLEANING
WARNING
Burn Hazard.
Allow unit to cool before moving or cleaning.
WARNING
Electrical Shock Hazard.
Keep liquids from getting inside the unit. Do not immerse or spray unit or wiring in/with liquid or foam
— this could cause an electrical shock.
3. Turn the unit o with the Power Switch or Infinite Heat Control Knob and allow the strip to cool completely.
4. Use a damp cloth or sponge dipped in soapy water to wipe down the unit; use only non-abrasive materials and cleansers to
avoid damaging the finish.
5. Rinse and dry thoroughly to avoid corrosion.
TROUBLESHOOTING
Problem Potential Cause Course of Action
Unit does not have power.
Unit is not on. Turn the unit on with the Power Switch or Infinite
Heat Control Knob.
Controls are burned out or defective. Contact an authorized service agent.
Circuit breaker tripped. Reset the circuit breaker.
Unit is not heating. Heating element or wiring is faulty. Contact an authorized service agent.
Unit is on but heat is too low.
Unit is mounted too high above heating zone. Reference Clearance Table and remount strip lower.
There is too much cold air near food or unit. Restrict or redirect cold air.
Supply voltage is too low. Ensure supply voltage matches nameplate rating.
Control switches burn out
repeatedly.
Control Box is mounted too close to heat zone. Check that the ambient temperature near the box is
less than 104 °F (40 °C); if higher, contact a licensed
electrician or contractor to relocate the box.
SERVICE AND REPAIR
Serviceable parts are available on vollrathfoodservice.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units
directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and
proof of purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not
oer a written warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as
specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase
date found on the receipt. Any damages from improper use, abuse, modification, or damage resulting from improper packaging
during return shipment for warranty repair will not be covered under warranty.
For complete warranty information, product registration, and new product announcements, visit vollrathfoodservice.com.