weBoost Office 100 User manual

ENGLISH
FRANÇAIS
Installation Guide
Cell Signal Booster
Oce 100
Oce 100
A WILSON ELECTRONICS BRAND
NEED HELP? weboost.ca 866.294.1660

Package Contents 1
Preparation 2
STEP 1: Inside Antenna & Booster Placement 4
STEP 2: Mount Outside Antenna 5
STEP 3: Route & Connect Outside Antenna To Booster 6
STEP 4: Route & Connect Inside Antenna To Booster 7
STEP 5: Power Up The Booster 8
Measuring Booster Performance 9
Light Patterns 11
Troubleshooting 12
Safety Guidelines 13
Specifications 15
Warranty 16
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Index

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OFFICE 100 CELL PHONE SIGNAL BOOSTER
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Package
Contents
Office 100
Booster
Office 100
Booster
Power
Supply
(850030)
Power
Supply
(850030)
Lightning Surge
Protector
(859902)
Lightning Surge
Protector
(859992)
Cable Mounting
Clips
Cable Mounting
Clips
Inside
Antenna
(304412)
Inside
Antenna
(304419)
Outside
Antenna
(314422)
Outside
Antenna
(314423)
23 m & 18 m
Wilson 400 Cables
(952360 & 952375)
23 m & 18 m
RG-11 Cables
(951160 & 951175)
.5 m Wilson
400 Cable
(952302)
.5 m RG-11
Cable
(951127)
Oce 100 50 Ohm Kit
Oce 100 75 Ohm Kit

2CELL PHONE SIGNAL BOOSTER OFFICE 100
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Preparation
You Will Need (tools not included)
Make sure the following materials are prepared and ready for your installation.
o Ladder
o Drill
o 2.5 - 5 cm diameter existing pole for mounting
Outside Antenna (#901117 Pole Mount can be
purchased separately if needed)
o Recommended: Power Strip with surge protection
1 to 2 hours

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Installation Diagram
Outside
Antenna
Booster
23 m Coax Cable
Troubleshooting section recommends increasing distance
further if needed.
18 m Coax Cable
to power
Lightning Surge
Protector
Inside
Antenna
18 METER HORIZONTAL OR 7.5 METER VERTICAL DISTANCE
G
r
o
u
n
d

4CELL PHONE SIGNAL BOOSTER OFFICE 100
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AT LEAST 60 cm APART
fastened
nut snug
ceiling
19 mm drilled hole
NOTE: Do not connect booster to power until the system is fully installed.
______
Step 1: Inside Antenna &
Booster Placement
Place the inside antenna in the ceiling over where you need the greatest signal
boost and place booster in your desired location at least 60 cm away from
inside antenna.

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Step 2: Mount Outside Antenna
NOTE: Mounting on existing roof exhaust pipe would be a good time-saver option. Watch
out for power lines.
Pole mounting and wall mounting options are included.
Attach the mount to the outside antenna and use the bracket clamp to attach
the antenna to a pole or exhaust pipe.
Outside
Antenna
U-Bolt
existing
pole
Pole
Bracket

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Step 3: Route & Connect
Outside Antenna To Booster
Route cable to the Oce 100 booster and connect to the port labeled
‘OUTSIDE ANTENNA’.
Outside
Antenna
23 m Coax Cable .5 m Coax Cable
Outside
Antenna
Lightning Surge
Protector
Booster
Booster
Cable Mounting Clips
provided
Lightning Surge
Protector
Connect .5 m coax cable to outside antenna, attach the lightning surge
protector, then connect the black 23 m coax cable and route into building.
G
r
o
u
n
d

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Step 4: Route & Connect
Inside Antenna To Booster
Inside
Antenna
18 m Coax Cable
Booster
Connect the black 18 m coax cable to inside antenna and route to the Oce
100 booster and connect to the port labeled ‘INSIDE ANTENNA’.
Outside
Antenna
Booster
Cable Mounting Clips
provided
Inside
Antenna

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Step 5: Power Up The Booster
Plug the power supply into wall outlet then connect to end of booster
labeled “ ” and enjoy your boosted signal.
Booster
to power
to power
NOTE: We strongly recommend using a power strip with surge protection.
Inside
Antenna
Outside
Antenna
Troubleshooting section recommends increasing distance
further if needed.
18 METER HORIZONTAL OR 7.5 METER VERTICAL DISTANCE

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Measuring Booster
Performance
Settings > About Phone > Status or Network > Signal Strength or
Network Type and Strength (exact options/wording depends on
phone model).
Android™
iPhone is a registered trademark of Apple Inc. Android is a trademark of Google Inc.
iOS 11 and later no longer displays the decibel (dBm) reading
in ‘Field Test Mode’. Tip: Using the signal bars and performing
data speed tests on your cell phone can assist you in finding
the strongest signal direction as well as placing calls in dierent
locations. For changes/updates on this issue, periodically go to
weboost.com/signalstrength.
iPhone®
How To Get Signal Strength As A Number
All Other Phones & Alternate Methods
Go to www.weboost.com/signalstrength

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EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
4G/LTE
-70dBm
-90dBm
-71 to -85dBm
-91 to -105dBm
-86 to -100dBm
-106 to -110dBm
-101 to -109dBm
-111 to -119dBm
-110dBm
-120dBm
SIGNAL
STRENGTH
EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
4G/LTE
-70dBm
-90dBm
-71 to -85dBm
-91 to -105dBm
-86 to -100dBm
-106 to -110dBm
-101 to -109dBm
-111 to -119dBm
-110dBm
-120dBm
SIGNAL
STRENGTH
Having an accurate measurement of signal strength in decibel-milliwatts (dBm) is crucial
when installing your system. dBm accurately measure the signal strength you are receiving.
DID YOU KNOW a signal increase of just 3dB is 2
times the power and signal amplification!
Compare Results
______
(MEASURING BOOSTER PERFORMANCE cont.)
Signal Strength with Booster
Note here:
Signal Strength without Booster
Note here:

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Oce 100
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Light Patterns
Solid Green
This indicates that your booster is
functioning properly and there are no
issues with installation.
Blinking Green & Red
Band has reduced gain. This indicates
that one or more of the booster bands
has reduced gain due to a feedback
loop condition called oscillation. This is a built in safety feature to prevent harmful
interference with a nearby cell tower. If you are already experiencing the desired signal
boost, then no further adjustments are necessary. If you are not experiencing the desired
boost in coverage then refer to the Troubleshooting section.
Solid Red
Band has shuto. This is due to a feedback loop condition called oscillation. This is a
built in safety feature that causes a band to shut o to prevent harmful interference with a
nearby cell tower. Refer to the Troubleshooting section.
Blinking Green & Yellow
Band has reduced gain. This indicates that one or more of the Booster bands has reduced
power due to overload from nearby cell tower. This is a built-in safety feature to prevent
harmful interference with a nearby cell tower. If you are already experiencing the desired
signal boost, then no further adjustments are necessary. If you are not experiencing the
desired boost in coverage then refer to the Troubleshooting section.
Solid Yellow
Band has shutoff. This is due to overload from nearby cell tower. Outside antenna
must be adjusted. Refer to the Troubleshooting section.
Light O
If the signal booster’s light is off, verify your power supply has power.
Band 2/25
Booster lights
Band 4 Band 5 Band 12/13/17

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Troubleshooting
FIXING ANY RED LIGHT ISSUES
FIXING ANY YELLOW LIGHT ISSUES
1
2
3
Verify the inside antenna is at least 60 cm from the booster. Unplug and replug in
power supply.
Tighten all cable connections (be sure to hand tighten only, do NOT use tools).
You may want to undo and redo the connection completely. Unplug and replug in
power supply.
Increase the distance (horizontally or vertically) between the outside and inside
antenna. Unplug and replug in power supply.
Outside antenna must be adjusted. Wait 10 seconds between adjustments and
unplug and replug for the lights to reset.
This involves Solid Red & Blinking Green/Red lights.
This involves Solid Yellow & Blinking Green/Yellow lights.
IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON’T HAVE TO
BE RESOLVED. YOUR CARRIER’S BAND HAS NOT BEEN AFFECTED.
Change mount location. Move the outside antenna to a new location of the
home/building to see if the lights turn green. Unplug and replug in power
supply. Then secure in place.
NEED HELP? weboost.ca 866.294.1660

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Safety Guidelines
FOR MORE INFORMATION ON REQUIREMENTS SET OUT IN ISED CPC-2-1-05,
SEE BELOW:
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html
Use only the power supply provided in this package. Use of a non-weBoost power supply may
damage your equipment.
The signal booster unit is designed for use in an indoor, temperature-controlled environment
(less than 100 degrees Fahrenheit). It is not intended for use in attics or similar locations subject
to temperatures in excess of that range.
RF Safety Warning: Any antenna used with this device must be located at least 20 cm from all
persons.
AWS Warning: The outside antenna must be installed no higher than 10 meters above ground.
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have
your provider’s consent. Most wireless providers consent to the use of signal boosters.
Some providers may not consent to the use of this device on their network. If you are
unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e., MUST
NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in
Canada) or licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls
served by using this device.
This device may be operated ONLY in a fixed location (i.e..may operate in a fixed location
only) for in-building use.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
T-Mobile/MetroPCS: https://www.t-mobile.com/support/coverage/register-a-signal-booster
Verizon Wireless: https://www.verizon.com/solutions-and-services/accessories/register-signal-booster/
AT&T/Cricket: https://securec45.securewebsession.com/attsignalbooster.com/
UScellular: https://www.uscellular.com/support/fcc-booster-registration

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Ω
Ω
75
75
75
75
75
75
75
75
75
Antenna Type
Antenna Type
Directional
Panel
Panel
Directional
Dome
Omni
Panel
Omni
Panel
Coax Type
Coax Type
RG-11
RG-11
RG-11
RG-11
RG-11
RG-11
RG-11
RG-11
RG-11
Kit #
Kit #
314475
301211
314444
314445
304419
304421
314473
304423
314440
Ln(ft)
Ln(m)
9.1
9.1
9.1
9.1
9.1
9.1
9.1
9.1
9.1
FIXED OUTSIDE ANTENNA KIT OPTIONS
FIXED INSIDE ANTENNA KIT OPTIONS
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Antenna Kit Options
Outside antenna maximum permissible
antenna gain (dBi) 50
Inside antenna maximum permissible
antenna gain (dBi) 50
4.4 4.64.4 4.2
3.2 3.0 2.5
BAND 25/2
BAND 4
2.4
BAND 5
3.9
3.2
BAND 13
BAND 12/17
The following accessories are certified by the FCC to be used with the Oce 100 booster.
This radio transmitter 4726A-460060 has been approved by innovation, Science and Economic
Development Canada to operate with the antenna types listed below, with the maximum gain
indicated. Antenna types not included in this list that have a gain greater than the maximum gain
indicated for any type listed are strictly prohibited for use with this device.

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Specifications
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot
be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter
incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster
is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency
band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power o on that band.
For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute.
After 5 (five) such automatic restarts, any problematic bands are permanently shut o until the Signal Booster has
been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are
maintained by the Signal Booster’s microprocessor.
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.
This device complies with Part 15 of FCC rules. This device contains licence-exempt transmitter(s)/receiver(s that comply
with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the
following two conditions: (1) This device may not cause interference, and (2)) This device must accept any interference,
including interference that may cause undesired operation of the device. Changes or modifications not expressly
approved by weBoost could void the authority to operate this equipment.
Office 100™
Model Number 460060
FCC ID PWO460060
IC ID 4726A-460060
Connectors N-Female or F-Female
Antenna Impedance 50 Ohms or 75 Ohms
Frequency 698-716 MHz, 729-756 MHz, 777-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
Power output for single cell
phone (Uplink) dBm
700 MHz
Band12/17
700 MHz
Band13
800 MHz
Band 5
1700 MHz
Band 4
1900 MHz
Band 25/2
25.6 25.2 25.8 25.2 25.2
Power output for single cell
phone (Downlink) dBm
700 MHz
Band12/17
700 MHz
Band13
800 MHz
Band 5
2100 MHz
Band 4
1900 MHz
Band 25/2
13.6 13.3 12.7 12.9 12.5
Noise Figure 5 dB nominal
Isolation > 110 dB
Power Requirements 5 VDC
NEED HELP? weboost.ca 866.294.1660

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3 YEAR WARRANTY
weBoost Signal Boosters are warranted for three (3) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s
expense, with a dated proof of purchase and a Returned Material Authorization (RMA)
number supplied by weoost. weBoost shall, at its option, either repair or replace
the product.
This warranty does not apply to any Signal Boosters determined by weBoost to have
been subjected to misuse, abuse, neglect, or mishandling that alters or damages
physical or electronic properties.
Replacement products may include refurbished weBoost products that have been
retested to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support.
DISCLAIMER: The information provided by weBoost is believed to be complete
and accurate. However, no responsibility is assumed by weBoost for any business
or personal losses arising from its use, or for any infringements of patents or other
rights of third parties that may result from its use.

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Notes
NEED HELP? weboost.ca 866.294.1660

3301 East Deseret Drive, St. George, UT
866.294.1660 www.weboost.ca
Copyright © 2021 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.ca/patents
NOT AFFILIATED WITH WILSON ANTENNA