Wells 6411S User manual

PRINTED IN UNITED STATES OF AMERICA
WELLS BLOOMFIELD, LLC
2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439
www.wellsbloomfield.com
telephone: [phone]
fax: [phone]
IMPORTANT: DO NOT DISCARD THIS MANUAL
This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any
questions concerning installation, operation or maintenance of this equipment.
OPERATION MANUAL
WELLS
COUNTERTOP
FOOD WARMERS
& SOUP COOKERS
MODELS
DeLUXE
6411S
SC-7
SC-11
Includes
INSTALLATION
USE & CARE
004
p/n 307932 Rev. (-) ECN-13564 M004 081208 cps
Deluxe Package
Soup Cooker with
Accessories
SC-7 Soup Cooker
6411S Food Warmer

004 p/n 307932 OpM CT Soup Cookers
Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS BLOOMFIELD, LLC is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Bloomfield for its products are
based upon the limitations in this warranty. Seller’s
obligation under this warranty is limited to the repair of
defects without charge by a Wells Bloomfield factory
authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions
contained in this warranty, specific limitations are shown in
the Service Policy and Procedure Guide. Wells Bloomfield
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:
Service Department, Wells Bloomfield, LLC
P.O. Box 280, Verdi, Nevada 89439
phone [phone] or fax [phone]
for information and other details concerning warranty.
LIMITED WARRANTY STATEMENT
SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS
NOTE: For your protection, please note that equipment in
this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.
Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.
SHIPPING DAMAGE CLAIM PROCEDURE
xi
1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.
2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.
3. All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are
not covered by this warranty.
4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.
5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.
6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.
8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.
9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non-
warranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of
non-genuine Wells parts completely voids any
warranty.
10. Installation, labor, and job check-outs are not
considered warranty and are thus not covered by this
warranty.
11. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.

WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4
OPERATION 5
CLEANING INSTRUCTIONS 7
MAINTENANCE INSTRUCTIONS 8
TROUBLESHOOTING SUGGESTIONS 10
PARTS & SERVICE 11
CUSTOMER SERVICE DATA 11
Thank You for purchasing this Wells Bloomfield appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it
gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the
appliance in a manner which will ensure its optimum performance.
TABLE OF CONTENTS
SPECIFICATIONS
INTRODUCTION
1
004 p/n 307932 OpM CT Soup Cookers
MODEL DESCRIPTION VOLTS WATTS PHASE POWER CORD
6411S 11 QT. ROUND 120 1000 1 4’ NEMA 5-15P
SC-7 7 QT. ROUND 120 850 1 4’ NEMA 5-15P
SC-11 11 QT. ROUND 120 1100 1 4’ NEMA 5-15P
DeLuxe Cooker
DeLuxe Package 11 QT. ROUND 120 1000 1 4’ NEMA 5-15P

FEATURES & OPERATING CONTROLS
2
A. THERMOSTAT
1. Soup Cooker and Cook ’N Hold Warmers are thermostatically
controlled. Power is applied to the heating element according
to the control knob position and the actual temperature at the
sensing element.
2. Deluxe, SC-7 and SC-11:
The desired temperature is controlled by rotating the
TEMPERATURE CONTROL KNOB. The knob may have a
printed “arrow” which points to specific functions (e.g. COOK,
HOLD), or to a graphic scale where “wider” corresponds to
higher temperature.
3. 6411S:
Power is controlled by the front panel ON/OFF SWITCH.
Temperature is controlled by a thermostat is factory set for
135ºF.
NOTE:
The setpoint temperature may be adjusted by removing
the button plug on the back of the warmer and turning the
temperature control shaft.
L
O
W
M
E
D
I
U
M
H
I
G
H
OFF PREHEAT
KNOB FOR Deluxe, SC-7
and SC-11 SOUP COOKERS
004 p/n 307932 OpM CT Soup Cookers
WARNING:
SHOCK HAZARD
All servicing requiring access
to non-insulated electrical
components must be
performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to follow this
warning can result in severe
electrical shock.
IMPORTANT:
Temperature adjustment on
model 6411S must be
performed by a qualified
technician.

PRECAUTIONS AND GENERAL INFORMATION
3
E6070
AGENCY LISTING INFORMATION
Refer to the product nameplate for the specific appliance for agency
listings. In general:
This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions.
UL Listed warmers are UListed under UL File E6070.
STD 4
UL Listed Warmers
WARNING:
SHOCK HAZARD
All servicing requiring access
to non-insulated electrical
components must be
performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to
follow this warning can
result in severe electrical
shock.
CAUTION:
RISK OF
DAMAGE
DO NOT connect or energize
this appliance until all
installation instructions are
read and followed. Damage
to the appliance may result if
these instructions are not
followed.
CAUTION:
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns.
This appliance is intended for use in commercial establishments
only.
This appliance is intended
to hold pre-heated food for human
consumption. No other use is
recommended or authorized by the
manufacturer or its agents.
Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.
Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.
Disconnect this appliance from electrical power before performing any
maintenance or servicing.
This appliance is not jet stream approved. Do not direct water jet or
steam jet at this appliance, or at any control panel or wiring. Do not
splash or pour water on, in or over any controls, control panel or
wiring.
Exposed surfaces of this appliance can be hot to the touch and may
cause burns.
Do not operate this appliance if the control panel is damaged. Call
your Authorized Wells Service Agent for service.
The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.
Any procedure which requires the use of tools must be performed by a
qualified technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.
This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.
004 p/n 307932 OpM CT Soup Cookers

INSTALLATION
4
UNPACKING & INSPECTION
Carefully remove the appliance from the carton. Remove all
protective plastic film, packing materials and accessories from the
Appliance before connecting electrical power or otherwise performing
any installation procedure.
Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the appliance before starting any
installation.
Read and understand all labels and diagrams attached to the
appliance.
Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.
SET-UP NOTES
1. Setup the appliance only on a firm, level, non-combustible
surface. Verify local codes for requirements. Concrete, tile,
terrazzo or metal surfaces are recommended. Metal over
combustible material may not meet code for non-combustible
surfaces.
2. Avoid storing flammable or combustible materials in, on or near
the appliance.
ELECTRICAL HOOK-UP
1. Refer to the nameplate. Verify the electrical service power.
Voltage and phase must match the nameplate specifications.
Plugging the warmer into the wrong voltage can severely
damage the unit or cause noticeable decreased performance.
2. Your warmers is equipped with a grounded electrical cord.
This cord must be plugging into a properly grounded electrical
receptacle.
NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.
WARNING:
RISK OF INJURY
Installation procedures must
be performed by a qualified
technician with full knowledge
of all applicable electrical and
plumbing codes. Failure can
result in personal injury and
property damage.
CAUTION
FIRE HAZARD
Avoid storing flammable or
combustible materials in, on or
near the appliance.
CAUTION
SHOCK HAZARD
The ground prong of the
electrical cord is part of a
system designed to protect
you from electrical shock. In
the event of internal damage
to the warmer. NEVER CUT
OFF THE GROUND PRONG
(large round prong). NEVER
TWIST AND ELECTRICAL
PRONG TO FIT AN
EXISTING RECEPTACLE.
Install an electrical circuit and/
or receptacle appropriate to
the voltage/amperage
requirements of the appliance.
IMPORTANT: Damage due to
being plugged into wrong
voltage is NOT covered by
warranty.
004 p/n 307932 OpM CT Soup Cookers

OPERATION
5
WET OR DRY OPERATION for
SOUP COOKERS and FOOD WARMERS
1. Carefully read the description of the operation on the
specification sheet.
2. a. Soup Cookers and Food Warmers are designed for WET
OR DRY operation.
b. Soup Cookers and Food Warmers may be used wet, or
may be used dry. However they may NOT be used
wet-to-dry or dry-to-wet unless they have been allowed to
cool to room temperature between the change in wet or dry
operation.
c. Wells Manufacturing recommends operating WET for
consistent food heating.
d. If your wet-operation Soup Cookers or Food Cooker is
allowed to run dry, turn it OFF and allow to cool to room
temperature before adding water.
3. If the unit is to be used for WET operation, add approximately
1” of hot tap water before turning the unit ON. Use of hot water
will allow a faster preheat.
a. Check the water level frequently and add hot water as
necessary to prevent the unit from running dry. Do not
add water to the unit if it has run dry.
b. If your wet-operation unit is allowed to run dry, turn it
OFF and allow to cool to room temperature before adding
water.
4. Damage caused by allowing a wet-operation unit to run dry, is
NOT covered by warranty. Damage caused by adding water to
a dry unit when hot is NOT covered by warranty.
OPERATION FOR SOUP COOKERS
1. Turn control knob to COOK. Allow Soup Cooker to PREHEAT
(see page 6 for recommended preheat time)
2. Set inset with food product into Soup Cooker. Follow soup
manufacturer’s instructions until soup cooks. Stir occasionally.
3. Set the control for the desired HOLD temperature. Be sure to
keep the soup cooker covered during preheat and operation.
OPERATION FOR FOOD WARMERS
1. Press power switch ON. Allow Soup Cooker to PREHEAT
(see page 6 for recommended preheat time)
2. Set inset with food product into Food Warmer. Stir product
occasionally.
3. Be sure to keep the food warmer covered during preheat and
operation.
CAUTION:
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns.
CAUTION:
SHOCK HAZARD
DO NOT splash or pour water
onto control panel or wiring.
Always use an inset.
DO NOT place food directly
into the warmer.
Always pour hot water into the
warmer before it is
preheated. DO NOT pour
water into a dry, heated
warmer. This may damage
the unit.
DO NOT put ice into a
warmer pan. This will cause
condensation on the inside of
the warmer. Damage caused
by condensation is NOT
covered by warranty.
Stir thick food items frequently
to keep food heated uniformly.
Keep insets covered to
maintain food quality and
temperature.
004 p/n 307932 OpM CT Soup Cookers

OPERATION (continued)
6
MODEL CAPACITY PREHEAT TIME
WET DRY
Deluxe 11 QT. INSET STAINLESS STEEL 10 min. 10 min.
SC-7 7 QT INSET ANODIZED ALUMINUM 10 min. 10 min.
SC-11 11 QT INSET ANODIZED ALUMINUM 10 min. 10 min.
6411S 11 QT. INSET STAINLESS STEEL 10 min. 10 min.
WELL MATERIAL
PREHEAT FOR SOUP COOKERS and FOOD WARMERS
1. Place desired pan(s) or inset(s) with appropriate adapter top on
warmer.
NOTE:
Insets are available as accessories in 2½ qt., 4qt., 7 qt.,
and 11 qt. sizes with lids and adapter tops.
2. Deluxe, SC-7 and SC-11:
Turn temperature control to HI or highest temperature setting.
Allow warmer to preheat for recommended time (see chart
below), then set the control for the desired temperature.
Be sure to keep the warmer covered during preheat and
operation.
6411S:
Press power switch to "ON". Allow warmer to preheat for
recommended time before adding food product (see chart
below). Be sure to keep the warmer covered during preheat
and operation.
OPERATION FOR SOUP COOKERS AND FOOD WARMERS
1. Always use an inset. DO NOT place food directly into the
warmer.
2. Check water level in wet-operation warmer frequently during
use. Running warmers dry will lower the temperature of the
food in the insert pan, and may damage the warmer.
3. Alternating between wet and dry operation in any individual
warmer is NOT recommended.
4. DO NOT use metal tools, steel wool, or caustic or abrasive
cleanser to clean warmer pan.
5. For Deluxe, SC-7 and SC-11:
Turn control to “HI” until food is at desired temperature.
Turn control to "LOW" or "MEDIUM" to maintain food at the
desired temperature.
6. Stir this food occasionally to maintain consistency.
ESTIMATED PREHEAT TIME BY MODEL
CAUTION:
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns.
CAUTION:
SHOCK HAZARD
DO NOT splash or pour water
onto control panel or wiring.
Always use an inset.
DO NOT place food directly
into the warmer.
Always pour hot water into the
warmer before it is
preheated. DO NOT pour
water into a dry, heated
warmer. This may damage
the unit.
DO NOT put ice into a
warmer pan. This will cause
condensation on the inside of
the warmer. Damage caused
by condensation is NOT
covered by warranty.
Stir thick food items frequently
to keep food heated uniformly.
Keep insets covered to
maintain food quality and
temperature.
004 p/n 307932 OpM CT Soup Cookers

CLEANING INSTRUCTIONS
7
DAILY CLEANING INSTRUCTIONS
PREPARATIONS: Press power switch to OFF; or, turn control knob
toOFF.
Unplug the warmer.
Allow warmer to cool before proceeding.
Remove any insets, pans and/or adapter tops
Remove water from well if used for wet
operation.
FREQUENCY: Minimum - daily.
TOOLS: Mild Detergent
Solution: 10 Parts Warm Water to 4 Parts
Vinegar
Plastic Scouring Pad
Clean Cloth or Sponge
1. Wipe entire unit down using a clean cloth or sponge and mild
detergent.
2. Use a plastic scouring pad to remove any hardened food
particles or mineral deposits.
IMPORTANT: DO NOT use steel wool for cleaning.
3. Rinse warmer thoroughly with a vinegar and water solution to
neutralize all detergent cleanser residue.
4. Inspect warmer tank for damage. Damage to the outer body
may allow grease and water to leak into insulation and heating
element, causing a potential fire and/or electric shock hazard.
Contact your Authorized Wells Service Agency to inspect the
warmer if you suspect water or grease contamination.
5. Add proper amount of warm water. Reconnect warmer to
electric power. Press power switch ON; or, turn control knob ON
and check for proper operation.
CAUTION:
SHOCK HAZARD
Do NOT splash or pour water
into or over any control panel
or wiring.
CAUTION:
SHOCK HAZARD
Disconnect warmer from
electric power before cleaning
CAUTION:
BURN HAZARD
Allow warmer to cool
completely before cleaning.
CAUTION:
SHOCK HAZARD
DO NOT submerge warmer
in water.
004 p/n 307932 OpM CT Soup Cookers

MAINTENANCE INSTRUCTIONS
8
CARE OF ANODIZED ALUMINUM
(SC-7 & SC-11)
The well in your Wells Warmer or Soup Cooker is constructed of high quality anodized
aluminum. As long as the anodized surface layer is intact, the equipment will not corrode.
The anodized surface can be damaged by mechanical abrasion, hard water deposits and
chlorine:
1. NEVER use steel wool, wire brushes or metal scrapers to clean the warmer. These will
damages the anodized surface of the well. Metal scrub pads SHOULD NOT be used
on anodized aluminum.
2. Hard water deposits left behind when water is evaporated will attack the anodized
surface and allow the well to corrode.
3. Chlorides from chlorinated cleansers, calcium/lime/rust removes (e.g. muriatic acid),
even heavily chlorinated city water will attack the anodized surface and allow the well to
corrode.
4. DO NOT use any highly caustic cleaners on the warmers. Use of highly caustic cleaners
will attack the anodized surface and allow the well to corrode.
5. LIMIT USE of strong caustic cleaners on warmers. Rinse thoroughly with a vinegar and
water solution to neutralize any residue. Failure to do so may cause damage to the
anodized surface and allow the well to corrode.
6. Cleansers containing ammonia will attack the anodized surface and allow the well to
corrode.
Use the proper tool in the proper way to clean you Wells warmer:
1. Soft cloth and plastic scouring pads are safe to use on anodized aluminum. Scrub only
in the direction of the grain lines.
2. Do not use a circular motion.
Use only non-chlorine and non-ammonia cleansers:
1. DO NOT use any cleanser listed as “chlorinated”.
2. DO NOT use any cleanser listing “ammonia” or “ammonium” in its contents.
3. Contact your cleaning materials supplier for cleansers suitable for aluminum.
Keep you Wells warmer clean. Clean frequently to avoid build-up of hard, stubborn stains and
hard-to-remove deposits:
1. Rinse thoroughly with a vinegar and water solution to neutralize any residue.
2. For discoloration caused by using the warmer in DRY operation, use a cleaner made
specifically for anodized aluminum.
3. Wipe dry with a soft, clean dry cloth.
4. Restore the surface by using a polishing product specifically made for aluminum after
each cleaning.
Recommendation: A water softening device or a cartridge-type filtration device may be used to
minimize lime build-up.
004 p/n 307932 OpM CT Soup Cookers

MAINTENANCE INSTRUCTIONS (continued)
9
CARE OF STAINLESS STEEL
(Deluxe and 6411)
Stainless steel is a marvelous material: strong, lustrous and low maintenance. With a minimum
of care, it will normally retain its beauty and durability for the life of the equipment. In some
applications, however, special care is required in order to maintain stainless steel’s special prop-
erties.
External components, such as cabinets and control panels, are finished with a grain pattern.
This pleasing finish is best maintained by cleaning with a non-abrasive cleanser applied with
a soft cloth. Rub only in the direction of the grain. In the absence of visible grain, rub only along
the longest axis of the appliance.
Restore stainless steel’s luster by applying a polish specifically made for stainless steel. Spray
on, wipe off with a soft cloth, rubbing in the direction of the grain.
Never use metal implements, wire brushes, abrasive scratch pads or steel wool to
clean stainless steel.
Warmer pans, insets and other vessels are subject to a harsher environment. Wells Manufac-
turing uses an very high quality stainless steel (#304DDQ) for our food warmer pans. Even the
highest quality stainless steel, however, is mostly iron, and will rust, pit and corrode under the
following conditions:
• Poor Water Quality: Hard water (water with a high content of dissolved minerals) will leave
mineral deposits when allowed to dry. Calcium (lime) can buildup on heated surfaces, even
under water. If left unattended, hard water spots and lime buildup can lead to rusting, corro-
sion and pitting.
• Contact with Chlorides: Chlorides (specific compounds of chlorine) are found in food, ta-
ble salt and many cleansers. Chlorides can attack the surface of stainless steel, resulting in
corrosion and pitting.
Keep your stainless steel warmers clean and free from calcium buildup.
Use alkaline, alkaline chlorinated or non-chloride cleanser.
Use citric acid-based cleaners to remove calcium deposits.
For additional information, please read the NAFEM Stainless Steel Equipment and Cleaning
Guide. Contact NAFEM at :
North American Association of Food Equipment Manufacturers
401 N. Michigan Avenue
Chicago, Illinois 60611-4267
[phone]
004 p/n 307932 OpM CT Soup Cookers

TROUBLE SHOOTING SUGGESTIONS
10
SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
No power to warmer Circuit breaker off or tripped Reset circuit breaker
Unit not plugged in Make sure unit is plugged in to
power receptacle
Warmer will not heat
Temperature control not set
(Deluxe, SC-7, SC-11) Set control to desired temperature
Power switch not ON
(6411S) Press power switch to ON
Internal damage Contact you Authorized Wells
Service Agency for repairs
Warmer trips circuit breaker
Wet insulation Allow to dry or replace insulation
Pan leaking or other internal
damage Contact your Authorized Wells Service Agency for repairs
Internal damage Contact your Authorized Wells
Service Agency for repairs
Warmer used in "dry" mode
(inset) slow to heat; or, used "wet"
with insufficient water in well
Warmer will heat the inset faster
when used in "wet" mode. Allow
to cool, then add 1" of water to
well
(Deluxe and 6411S)
Mineral deposits in well acting
as a insulator
Clean well with delime cleaner.
DO NOT USE ON ALUMINUM
SURFACES!
(SC-7 and SC-11)
Mineral deposits in well acting
as a insulator
Remove deposits with a plastic
scouring pad.
Connected to wrong voltage Verify supply voltage (must match voltage on warmer
nameplate)
Too much water in well Remove water from pan until no more than 1” of water remains in
well
Warmer slow to heat
There are no user-serviceable components in this appliance.
In all instances of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
004 p/n 307932 OpM CT Soup Cookers

DESCRIPTION PARTNO.
ACCESSORIES
6 oz. SOUP LADLE 21764
IMPORTANT:
Always use an inset. DO NOT place food directly in warmer well.
INSETS
2½ QT. ROUND INSET w/ lid 20773
4 QT. ROUND INSET w/ lid 20774
7 QT. ROUND INSET w/ lid 20587
11 QT. ROUND INSET w/ lid 20908
11 QT. ROUND INSET w/ hinged lid 21057
ADAPTER TOPS FOR Deluxe, SC-11 and 6411S
ONE 7 QT. INSET ADAPTER TOP 20175
ONE 4 QT. INSET ADAPTER TOP 20822
CUSTOMER SERVICE DATA
please have this information available if calling for service
RESTAURANT _____________________________ LOCATION _____________
INSTALLATION DATE ________________________ TECHNICIAN ___________
SERVICE COMPANY ________________________________________________
ADDRESS ___________________________ STATE ______ ZIP__________
TELEPHONE NUMBER (_____)_____-_________
EQUIPMENT MODEL NO. _______________
EQUIPMENT SERIAL NO. _______________
VOLTAGE: (check one) 120 208 240
PARTS & SERVICE (continued)
11
IMPORTANT: Use only
factory authorized service
parts.
For factory authorized
service, or to order factory
authorized replacement parts,
contact your Wells authorized
service agency, or call:
Wells Bloomfield, LLC
2 Erik Circle
P. O. Box 280
Verdi, NV 89439
Service Parts Dept.
phone: [phone]
fax: [phone]
Service Parts Department can
supply you with the name and
telephone number of the
WELLS AUTHORIZED
SERVICE AGENCY
nearest you.
004 p/n 307932 OpM CT Soup Cookers

Genuine Parts
Protect - YOU - All - Ways
SERVICE TRAINING - QUALITY SERVICE
SERVICE TRAINING - QUALITY SERVICE
CUSTOMER SATISFACTION
CUSTOMER SATISFACTION
Wells Bloomfield proudly supports CFESA
Commercial Food Equipment Service Association
PRINTED IN UNITED STATES OF AMERICA
WELLS BLOOMFIELD, LLC
2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439
www.wellsbloomfield.com
telephone: [phone]
fax: [phone]
Commercial Food Equipment Service Association