WELLSYSTEM WAVE-TOUCH User manual

1028521-00 / us-en / 03.2022
Operating instructions
Dry water massage device
Translation of the original operating instructions
wellsystem
WAVE
wellsystem TOUCH

Contact information
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Contact information
Customer Service JK Products & Services
411 West Washington Avenue
Suite B
Jonesboro, Arkansas 72401
800-445-0624
870-935-9046
http://jkproducts.us/service
Manufacturer JK-Products GmbH
Rottbitzer Str. 69
53604 Bad Honnef
GERMANY
Tel.: [phone]
Fax: [phone] / 818-166
WARNING!
Read these operating instructions.
Failure to observe these instructions:
• may result in serious injury and death,
• can result indamage to the device and the
environment.
– For the safety of yourself and others, read and ob-
serve all instructions contained herein before op-
erating the device.
– Please makethe instructions and additional infor-
mation available to anyonewho operates or ser-
vices the device.
Copyright
The copyright remains withJK-Holding GmbH.
The contents may not be duplicated (in whole orpart), distributed or
utilized for competitionpurposeswithout authorization ordisclosed to
other parties.
The right to make technicalchanges in regard to the figures and infor-
mation contained in this instruction manual is reserved!

Table of Contents
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1 Table of Contents
2Safety instructions and warnings....................................... 5
2.1 General......................................................................................5
2.1.1 Definitions.................................................................................5
2.1.2 Warning signs...........................................................................6
2.1.3 Symbols on thedevice.............................................................7
2.2 Intended use .............................................................................8
2.3 Foreseeable misuse.................................................................9
2.4 Safety information for the dry water massage system..........9
2.4.1 Contraindications .....................................................................9
2.5 User safety information..........................................................10
2.6 Safety instructions and warnings..........................................10
2.6.1 Obligations of thestudio operator.........................................10
2.6.2 Staff training...........................................................................10
2.6.3 Scope of delivery ....................................................................11
2.6.4 Transport, assembly and installation location......................11
2.6.5 Commissioning.......................................................................14
2.6.6 Operation and maintenance...................................................15
2.6.7 Decommissioning...................................................................15
2.6.8 Storage....................................................................................15
2.6.9 Disposal...................................................................................15
2.6.10 Guidelines................................................................................16
2.6.11 Export......................................................................................16
2.6.12 Technical modifications.........................................................16
2.7 Signs and stickers on the massage device...........................17
2.8 Signs and stickers on the headset.........................................21
3Description...................................................................... 23
3.1 Scope of delivery ....................................................................23
3.1.1 Optional...................................................................................23
3.2 Device description massage device......................................24
3.3 Device description headset....................................................25
3.4 Function description...............................................................26
3.4.1 Massage areas and massage types......................................28
3.4.2 Massage technique................................................................28
4Operation......................................................................... 29
4.1 Application tips.......................................................................29
4.1.1 Safety instructions..................................................................29
4.2 Operating overview massage device.....................................30
4.2.1 Navigation / operation............................................................30
4.3 Operating overview headset ..................................................34
4.3.1 Navigation / operation............................................................35
4.4 WELLNESS functions .............................................................37
4.5 Start.........................................................................................39
4.6 Starting a massage.................................................................39

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4.6.1 Starting using an NFC card....................................................42
4.6.2 Using a coin unit tostart........................................................46
4.6.3 Start without payment, NFC card or PIN code......................48
4.6.4 Settings during the massage.................................................51
4.7 Ending a massage..................................................................55
4.7.1 Interrupting the massage.......................................................56
4.7.2 Terminating the massage before the time has expired.......57
4.8 NFC service card ....................................................................58
4.9 Default massage program.....................................................58
4.10 Charge credit onto NFC card.................................................59
4.11 Couple with Bluetooth® devices...........................................62
4.12 LED Light Show.......................................................................63
5Cleaning and maintenance................................................64
5.1 Safety instructions for maintenance.....................................64
5.2 Faults.......................................................................................65
5.3 Cleaning and disinfection......................................................66
5.3.1 Disinfection.............................................................................66
5.3.2 Cleaning the surfaces ............................................................66
5.4 Maintenance performedby the customer service ...............67
5.5 Maintenance performedby the studio operator
(massage device)...................................................................68
5.5.1 Daily visual inspection............................................................68
5.5.2 Venting....................................................................................69
5.6 Maintenance performedby the studio operator
(headset).................................................................................72
5.7 Maintenance plan...................................................................73
5.8 Changing the AROMA canister..............................................74
5.9 Inserting the SD card..............................................................76
6Technical data..................................................................77
6.1 Power, connection rating and weight....................................77
6.2 Water and cooling conditions................................................77
6.3 Dimensions.............................................................................78
6.4 Spare parts..............................................................................79
7Pre-configuring the settings.............................................80
7.1 Unit settings (Setup Manager)...............................................80
7.1.1 Opening Setup Manager ........................................................81
7.1.2 Operation of the Setup Manager...........................................82
8JK-Products, Inc. – Limited Warranty...............................83
8.1 Warranty Claims.....................................................................84
8.1.1 Policy & Procedures...............................................................84
8.2 Limited Lifetime Warranty......................................................86
9Index ................................................................................88

Safety instructions and warnings
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2 Safety instructions and warnings
To ensuresafe operation of the device, it is necessary to read the fol-
lowing safety instructions and warnings carefully and comply with
them.
The safety instructions summarized here arerepeated in the corre-
sponding chapters, where necessary.
2.1 General
2.1.1 Definitions
Studio operator
People who provide massage devices to users on a commercial basis.
The studio operator is trained to operate and maintain the device and
is responsible for the orderly operation of the device as well as com-
pliance with the maintenance intervals.
User/Patient
Person who uses the dry water massage device at a commercial loca-
tion.
Staff
People who are responsible for the operation, cleaning/disinfection as
well as general maintenance work andwho instruct the users in the
operation of the devices.
JK Factory Certified Technician
Level 1
Authorized toperform general maintenance such as replacing lamps,
aqua mist, and fragrance containers as well as overall cleaning of the
unit.
Level 2
Authorized toperform maintenance and repairssuch as replacement
of ballast,framed acrylic,electronic circuitboards, and other electrical
components.
Level 3
Authorized and trained to utilize JKProducts proprietary diagnostic
software to adjust operating parameters and perform detailed diag-
nostics.
Level 4
This individualis uniquely qualified to assess the condition of a unit
and make a determination if the device meets the requirements for
continued use ten (10) years from thedate ofmanufacture.
NOTE:
Each technician level is authorized toperform the
tasks of technician levels smaller in number to
theirs. E.g. a level 3 technicianis authorized toper-
form the tasks assigned to a level 1 and 2 techni-
cian.

Safety instructions and warnings
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Dry water massage device
In these operating instructions thedry water massage device is
referred to in the shortform 'device'.
2.1.2 Warning signs
Danger notices, nonobservance will lead to death or serious injury:
DANGER!
Type and source of danger, e.g. 'DANGER – High volt-
age!'
Description of the consequences, e.g. 'You canbe
killed or injured by an electric shock!'
Countermeasures:
– Disconnect device from power supply before
opening.
– Do not reach into the inside with thedevice
switched on.
Warning notices, infections, damage to persons:
WARNING!
Type and source of danger, e.g. 'WARNING – infec-
tions!'
Description of the consequences, e.g. 'You could get a
gastrointestinal infection!'
Countermeasures:
– Do not drink thewater.
– Wear industrial safety gloves if you might have
contact with the water (e.g. when venting).
NOTICE
ESD-sensitive components!
The word 'NOTICE' withoutwarning sign points out
that danger for devices, materials and the environ-
ment can be expected here.
Countermeasures:
– Avoid doing this.
Important information:
NOTE:
This symbol does not identify safety notices, but
states information for a better understanding of the
processes.

Safety instructions and warnings
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2.1.3 Symbols on the device
The following symbols aredisplayed on the deviceor on the packag-
ing:
Manufacturer, company address
Read and comply with themanufacturer’s documentation
ESD-sensitive components
Maximum 2 devices stack.
Maximum transport weight
This side up.
Load on the edges only.
Keep dry.
Temperature limitations.
Recyclable material.
Permitted air pressure during transport and storage.
The operating instructionsmust be read before using and opening the
unit!
Danger to life! Dangerous voltage!
Fragile!

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2.2 Intended use
This deviceis used to administer a dry water massageto one adult us-
ing the programs described in these operating instructions. More de-
tailed information can also be found on pages 26 and 29.
Infants and small childrenup to age 7 may not utilize this device.
Childrenand adolescents from 8 up to and including 17years of age
are only allowed to use this unit inagreementwith a parent or guard-
ian or after consulting adoctor.
The devicehas been designed for private and commercial use.
The devicemay notbe used by people with reduced physical, sensory
or mental capabilities or who have insufficient experience and/or
knowledge without supervision. A person responsible for their safety
must ensure, either by supervision or instruction, that the device is
used correctly and safely. If there is any doubt, use of the device by
such categories of persons is to be forbidden!
A water cooling systemmust be connected to the device if it is to be
used for more than 1 hourper day at maximumpressure. Thepres-
sure hosesmust not be removed. Please contact the customer ser-
vice department withoutfail before putting thedevice into operation -
see page 2.
The devicemay only be operated with the pressure hose included in
the scope of delivery.
Any otheruse shall be considered improper. The manufacturer cannot
be held liable for damage or injuries resulting from this. The operator
bears the sole risk for this.
Proper use also includes compliancewith the manufacturer’s instruc-
tions and its operating and maintenance conditions. The device may
only be operated, maintained and repaired by trained professionals fa-
miliar with this device andwho have been informed of the dangers in-
volved.

Safety instructions and warnings
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2.3 Foreseeable misuse
The following uses of the device are explicitly prohibited:
The deviceis only to be used by one person at a time.
People with a body weight of more than 463 lb (210 kg) may not
use the device.
The devicemust neverbe used if it is empty.
Devices without a cooling system connected may only be used for
a maximum of 1 hour per day at maximum pressure.
2.4 Safety information for the dry
water massage system
2.4.1 Contraindications
The following people are not allowed touse the equipment:
Persons with:
Fresh wounds
Acute inflammations
Infections
Suspectedphlebitis andthrombosis (danger of embolism)
Severely painful muscle stiffness with additional myogelosis (only
target-ed, regulated and localprocedures with localtechniques)
The state after operations have been carried out on the vertebrae
at the point in time when sufficient posture andmobility stability
still cannotbe expected, i.e. in general the initial application is
only possible after 8 weeks at theearliest
The state after vertebral fractures, again initial application is only
possible after 8weeks at the earliest
Acute disease patterns, especially with radicularsymptoms, in
which high tensioning of the posture muscles is actually desirable
Painful vertebrae blockages with reactive muscle stiffness
Vertebral disorders with increased inflammation parameters
(spondylitis, rheumatic spondylarthritis)
Acute exacerbation of chronic symptoms
Bechterew'sdisease (inflammatory condition ofthe bone joints)
High-grade scoliosis
The state after hip joint and knee-joint endoprosthetic surgery 6
weeks post-op
Neurological disorders with motor and sensory defects
Haematoma in areas tobe treated
Chronic polyarthritis (chronic joint inflammation)
Functional vertebrae defects in patients with (medication-based)
coagulation disorders
In cases of adissociated form of sensory loss (restricted temper-
ature sensation)
–Seek medical advice if in doubt!
Pregnant women
Epileptics
People with sensitivity to light due to illness, treatment or
medication

Safety instructions and warnings
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2.5 User safety information
WARNING!
Danger of hearing damage!
Listening to music at a high volume canresult in per-
manent hearing damage.
– Do not set the volume too high.
Please observe the safety instructions and warnings in chapter 1.
Behaviour before, during and after use:
Remove all jewelry (including piercings) prior to use.
Remove cosmetics before using the device.
2.6 Safety instructions and warnings
2.6.1 Obligations of the studio operator
As the operator you are responsible for providing clear operating,
cleaning andmaintenance instructions and ensuring the intended use
and the proper operation of the deviceby means of training and in-
struction for the personnel.
Your operating instructionsmust enable the safe use and safe opera-
tion of the deviceand take into account the characteristics and exper-
tise of your company and also the national work safety and environ-
mental protection regulations.
2.6.2 Staff training
As the operator you are obliged to train your personnel and instruct
them in theestablished legal and accident prevention regulations. En-
sure that your staff have understood and observethese operation in-
structions. This applies, in particular to the
Information in 'Intended use' and 'Foreseeable misuse'
Safety notes in chapter2.4 and chapter 'Operation'
Operating instructions
Cleaning, disinfection and maintenance instructions
– Please makethe instructions and additional information from the
manufacturer available to thepersonnel at their workplace.
– Regularly checkyourpersonnel'ssafety consciousness and
awareness of the risks, taking into account your operating instruc-
tions.
– You must ensure that the cleaning anddisinfection intervals are
complied with, in particular cleaning and disinfection after every
session.
– You must ensure that yourstaff provide your customers with ap-
propriate advice, in particular regarding the types of application,
possible risks and the operation of the device.
– Do not allow children toplay with the device. Cleaning and user
maintenance tasks must not be carried out by children.