Whalen Windham User manual

Whalen Furniture Mfg. Inc. Page1Factory No. XX-XXXXX
LOT NUMBER
DATE PURCHASED
COMBINATION ELECTRIC
FIREPLACE/HEATER
ON-LINE VIDEO INSTRUCTION GUIDES
Go to http://whalen.showuhow.com to view step-by-step instructional videos for
using the Whalen Electric Fireplace/Heater. Enter the following product number on
the Whalen/ShowUHow homepage.
PRODUCT-NUMBER
Thank you for purchasing this Whalen product. We, at Whalen, strive to provide the highest quality furniture
and entertainment console products for use in your home.
Your Electric Fireplace/Heater is fully assembled from the factory. There are no installation steps
required to make the fireplace/heater work.
WARNING: There are no user serviceable parts inside the fireplace/heater. If the unit
appears to malfunction, turn the unit off and unplug the unit from the wall immediately,
then contact Whalen Customer Service at 1 [phone] for assistance, or refer
service to qualified service personnel.
CAUTION! While the heater is in use, the top center of the fireplace can get hot to the
touch, and may cause serious injury or burns. Always supervise small children around
the fireplace/heater. Do not place any cloth or decorations over the heater outlet of the
fireplace, or otherwise obstruct the heater outlet of the fireplace, as this may cause a fire
and serious injury may result.
If you have any questions regarding the use of this unit, or find that your fireplace/heater unit needs service,
please do not return the unit to the store where you purchased it. Instead, please contact our Customer
Service Department and have your instructions and parts list ready to provide the model name, part name, or
factory number.
Whalen Customer Service
1-866-942-5362 8:30 AM to 4:30 PM Pacific Time, Monday – Friday
ONLINE: http://www.whalenstyle.com EMAIL: [e-mail]

COMBINATION ELECTRIC FIREPLACE/HEATER
Whalen Furniture Mfg. Inc. Page 2 Factory No. XX-XXXXX
Your Whalen fireplace/heater unit comes in two distinct parts:
The fireplace unit itself, (Figure 1), and the Remote Control, (Figure 2).
Figure 1 Figure 2
•The Fireplace/Heater Unit
On the top right corner of the fireplace/heater unit is the control panel. This panel contains the buttons and
displays to properly operate the fireplace/heater unit. Refer to Figure 3 for placement of the control buttons.
The far left segment, (1), is a display unit. This segment will show information about flame level, timer, and
current temperature. Information about the flame level and current temperature are displayed in red, timer
information is displayed in blue.
The next segment, (2), is a power indicator. It has two square LED’s, a red one and a blue one. The red LED
indicates that the heater function is running, and the blue LED indicates that the timer function is engaged.
2. Power Indicator
3. Timer Function
4. Heater Control
5. Flames Control
6. Main Power
Figure 3
Fireplace/Heater Front
Panel Controls
1. Display Unit

COMBINATION ELECTRIC FIREPLACE/HEATER
Whalen Furniture Mfg. Inc. Page 3 Factory No. XX-XXXXX
The next segment, (3), is a button for activating the timer function. You activate the timer by pressing the
button multiple times to get the amount of time your want the fireplace/heater to run. The timer button
operates both the flames and the heater function. If the heater is operating when the timer is set, then the
heater is on the timer. If the flames are operating, then the timer will control the flames. If both the heater
and flames are operating with the timer is set, then the timer controls both the flames and the heater.
Pressing the button in sequence will set the timer for a set interval. This interval period is shown in the display
segment, (1), in blue. The set intervals are as follows:
BUTTON PRESS
TIMER INTERVAL
DISPLAY VALUE
1st press
30 Minute Interval
30
2nd press
1 hour
1h
3rd press
2 hour
2h
4th press
3 hour
3h
5th press
4 hour
4h
6th press
5 hour
5h
7th press
6 hour
6h
8th press
OFF
NONE
The timer interval is set from the time the interval is selected. There is no clock function for turning the heater
or flames on or off at a specific time.
The next segment, (4), is a power button for the heater. The selected functions are on or off. There is no
speed setting for the heater blower. If the heater is on when the unit is turned off by the main power button,
when the power is turned back on, the heater will come on at the same time. If the heater is off when main
power is turned off, the heater will remain off when main power is turned back on.
The next segment, (5), is the flames control button. Like the timer button, there are four settings for the
flames. Pressing the flames button in sequence will set the flames for different levels of flame height. These
flame levels are show in the display segment (1). The flame settings are as follows:
BUTTON PRESS
FLAME LEVEL
DISPLAY VALUE
FIREPLACE SHOWS
1st press
High
L4
Flames Highest, Logs Glow
2nd press
Medium
L3
Flames Medium, Logs Glow
3rd press
Low
L2
Flames Low, Logs Glow
4th press
Flames Off
L1
Flames Off, Logs Glow
5th press
All Off
None
Flames Off, Logs Off
Regardless of the flame setting when powered off by the main power button, the flames will come on in L4
mode, (High), when the power is turned back on by the main power button.
The last segment of the control panel, (6), is the main power button. As the name infers, the main
power button controls the overall power to the fireplace/heater unit. Pressing the button once turns power on
to the entire unit, and pressing the button again will turn power of to the entire unit. If you find that none of
the other buttons appear to work, check to make sure that main power is turned on to the unit.

COMBINATION ELECTRIC FIREPLACE/HEATER
Whalen Furniture Mfg. Inc. Page 4 Factory No. XX-XXXXX
•The Fireplace/Heater Remote Control
A great feature of the Whalen Fireplace/Heater unit is the small remote control. This remote combines all the
functions of the front panel controls of the fireplace/heater with the convenience of not having to leave the
comfort of your seat to change the settings of the fireplace/heater.
The first thing to do with the remote control is to install the battery. The battery is supplied with the remote
control. Replacement batteries can be purchased at any electronics store. The part number for the battery is
CR2032.
1. Turn the remote control over, and locate the battery cover. (Figure 4)
Figure 4
2. Remove the battery cover by sliding it towards the bottom end of the remote control.(Figure 5)
Figure 5
3. The battery has two sides, one with a button feature, and the other is flat. (Figure 6)
Figure 6
4. Insert the battery with the button side into the remote control, and make sure the battery is
firmly seated into the remote control. (Figure 7)
Figure 7
Battery Cover

COMBINATION ELECTRIC FIREPLACE/HEATER
Whalen Furniture Mfg. Inc. Page 5 Factory No. XX-XXXXX
5. Reinstall the battery cover, making sure it clicks into position. (Figure 8)
Figure 8
6. Turn the remote over and aim it towards the fireplace/heater unit.
7. Press the power button on the upper left, and see if the flames on the fireplace/heater turn on
or off.
8. If nothing appears to happen, check to make sure the battery is installed correctly, and try
again.
•Remote Control Button Functions
The remote control mimics the buttons on the front panel of the fireplace/heater. The remote control does
not have a display function. The buttons on the remote control work as follows: (Figure 9)
These remote control buttons work exactly the same as the buttons on the front panel of the fireplace/heater.
See the FIREPLACE/HEATER section above to review the front panel button functions, and familiarize yourself
with the remote control.
That’s all there is to it. Your Whalen Fireplace/Heater is now ready for you to enjoy for many years to
come.
Figure 9
MAIN POWER
FLAME CONTROL
TIMER INTERVAL
CONTROL
HEATER CONTROL

COMBINATION ELECTRIC FIREPLACE/HEATER
Whalen Furniture Mfg. Inc. Page 6 Factory No. XX-XXXXX
We hope you enjoy your purchase for many years, and thank you for choosing Whalen Furniture!
QUALITY GUARANTEE
We are confident that you will be delighted with your Whalen Furniture purchase. Should this product
be defective in workmanship or materials, or fail under normal use, we will repair or replace it for a period of
up to one (1) year from date of purchase. Every Whalen Furniture product is designed to meet your highest
expectations. We guarantee that you will immediately see the value of our fine furniture.
This warranty gives you specific rights and you may also have other rights which vary from state to
state.
Customer Service: 1-[phone]
8:30 AM to 4:30 PM, Pacific Time, Monday –Friday
http//:www.whalenstyle.com
For replacement parts or assistance, call customer service at the above number.