Wilson Electronics WILSON PRO 4000 User manual

In-Building Multi-Antenna Signal Booster
With Extended Dynamic Range
WILSON PRO
4000
A Wilson Electronics Brand
wilsonpro.com 866.294.1660
User Manual
ENGLISH FRANÇAIS

Package Content 1
About The WilsonPro 4000 2
Key Features 4
Competitive Advantages 5
Post Install Setup 7
Status Screen 8
Port/Band Status Screens 10
Enable/Disable Ports 12
Safety Guidelines 13
Warranty 18
Index

1
WILSON PRO 4000 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER EN
Package
Content
WilsonPro
4000
2’ Wilson
400
Lightning Surge
Protector
Wide Band Directional
Antenna + 75’
Wilson 400 Cable
4 Qty. Dome
Antenna + 4 Qty. 100’
Wilson 400 Cable
Kit 460223

2IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER WILSON PRO 4000 EN
Easy Installation
Neat and clean installation while leaving
the unit easily accessible.
Onboard Software For
Better Control
Each indoor antenna path is
independently and automatically
controlled with onboard software,
ensuring great connectivity throughout
large spaces and multi-story buildings.
Color LCD For Easier
Access
Unlike other boosters, the WilsonPro
4000 has a color LCD screen
with four-way navigation, allowing
integrators to have easy and eective
control of the product.
Extended Dynamic
Range For Continuous
Connectivity
XDR allows the booster to never shutdown
due to too strong of a signal. No matter how
strong, the booster will never overpower and
shutdown.
WilsonPro 4000

3
WILSON PRO 4000 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER EN
The WilsonPro 4000 incorporates four
separate signal amplifiers feeding multiple
indoor antennas. The 4000 literally delivers
the power of four boosters in a single mount
unit, and provides cell coverage for up to
100,000 square feet of indoor space, or
even more depending on the strength of the
incoming signal from the tower.
Designed to provide enhanced in-building cellular coverage for commercial and large
residential spaces, the WilsonPro 4000 amplifies weak cell signals to provide reliable
voice and data coverage – including 4G – to inside spaces where signals
may not penetrate.
Like all WilsonPro cellular signal boosters, the WilsonPro 4000 features cell site
protections that auto-detect and prevent any cell tower interference. Wilson
Electronics quality and an industry-leading three-year warranty make the 4000 a clear
choice for the professional technology integrator.
The 4000 Literally Delivers The Power Of Four Boosters

4IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER WILSON PRO 4000 EN
Easy installation: The 4000 is intended to fit into an existing server
rack. This design allows for a neat and clean installation while leaving
the unit easily accessible.
Onboard Software for Better Control: Each indoor antenna path is
independently and automatically controlled with onboard software,
ensuring great connectivity throughout large spaces and multi-story
buildings. Since all ports are independently controlled, each can
adjust its gain level up or down as required by the conditions of the
immediate signal environment without disrupting coverage from any
other antenna.
Extended Dynamic Range (XDR) for continuous connectivity: Gives
the 4000 much greater tolerance than any competing booster for a
strong incoming signal from the tower. XDR lets the 4000 system work
with an incoming signal stronger than any competing booster and
never shuts down due to a strong outside signal.
Color LCD for Easier Access: Unlike other boosters, the Wilson 4000
has a color LCD screen with four-way navigation, allowing integrators
to have easy and eective control of the product.
Key Features

5
WILSON PRO 4000 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER EN
Highest Downlink Power: Up to +12dB more downlink power than
the competition allows for stronger signal in environments where
the incoming signal is weak. The benefit is a stronger signal sent to
the inside antennas, providing larger coverage area from a single
booster.
Highest Uplink Power: This allows for a stronger signal transmitted
to the tower, up to +3dB more than the competition, providing greater
user capacity and increased range from the cell site.
Lower Overload and Shutdown Threshold: No matter how strong
the outside signal, the WilsonPro 4000 never shuts down. This is a
huge benefit in strong signal environments like cities and locations
close to a carrier tower.
Intelligent Control: WilsonPro cellular boosters automatically adjust
signal gain while still providing even signal coverage throughout the
building.
Sophisticated Software: Cellular signals are constantly fluctuating.
The software is always monitoring signal levels and making
immediate adjustments as needed, allowing the booster to operate at
maximum gain consistently.
Competitive
Advantages

6IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER WILSON PRO 4000 EN
Outside
Directional
Antenna
Inside Dome
Antenna(s)
to power
power
po
Lightning
Surge Protector
Installation
Diagram
Simple wall-mount
installation.
The direction of the
outside antenna should
be adjusted until the
“DL” bar is maximized.
A Wilson Lightning Surge Protector is recommended for all building installations. Make
sure the protector is installed outside the building at point of entry connected to a
suitable ground and in line between the Outside Antenna and the Signal Booster.

7
WILSON PRO 4000 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER EN
Post Install
Setup
The WilsonPRO 4000 is designed with advanced internal programming, which allows
it to automatically adjust for a variety of conditions, while still boosting weak signals.
Once the AC power cable and antenna cables are connected, turn the unit on by tog-
gling the power switch located near the AC power receptacle.

8IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER WILSON PRO 4000 EN
The 4000 takes about 20 seconds to boot up. Once boot up is complete, the status
screen will appear, showing the amplification and status of each port and band.
A solid green light indicates that a
band/port is operating correctly with
maximum allowable gain.
A solid yellow light indicates band/
port gain reduction because of an
oscillation condition. Reposition
antennas (more separation between
indoor and outdoor antennas, and
pointed in opposite directions)
and reboot (power cycle) the 4000
for maximum performance. When
adequate separation is achieved, the
yellow lights will return to green upon
reboot. Note that when the light is
yellow, the band/port is operational;
however, performance is reduced.
Status Screen
System Status Screen
Splash Screen
Lights Description

9
WILSON PRO 4000 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER EN
(LIGHTS DESCRIPTION cont.)
A red light indicates a band/port
which has been completely shut
down because of a severe oscillation
condition or repeated oscillation
events. Reposition antennas (more
separation between indoor and
outdoor antennas, and pointed
in opposite directions) and then
reboot (power cycle) the 4000 to
reactivate the band/port and maximize
performance. When adequate
separation is achieved, the red light(s)
will return to green upon reboot.

10 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER WILSON PRO 4000 EN
Port/Band Status
Screens
This screen provides specific band
and port information. Including the
strength of the received uplink and
downlink signal, status details, and
the amplifier gain.
By pressing enter on a highlighted light,
as shown, a more detailed status screen
will be displayed for the highlighted
band/port.
D-Pad with Enter
button Status Screen
Close-up
Band Details Screen
Green Light

11
WILSON PRO 4000 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER EN
(PORT/BAND STATUS SCREENS - GREEN LIGHT cont.)
In the presence of a strong outdoor
cell tower signal, the 4000 will reduce
it’s “boost” (Gain) using internal
Automatic Gain Control (AGC). This
gain reduction is necessary to stay
within FCC requirements. When
this occurs, the 4000 has reached
the ‘speed limit’ so this is good!
The outside antenna should always
be adjusted until the “DL” bar is
maximized and “AGC” is indicated, if
possible with a weak outside signal,
this may not be possible.
Band Details Screen
This screen indicates band/port gain
has been reduced because of the
oscillation condition detected at a
nearby band/port.
Pressing enter on a highlighted
light with a yellow light (Antenna 1,
Band 12), as shown, will display the
following...
D-Pad with Enter
button Status Screen
Close-up
Band Details Screen
Yellow Light

12 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER WILSON PRO 4000 EN
Enable/Disable
Ports
Unused indoor antenna ports should
be enabled/disabled by pressing
enter on the applicable port, from the
status screen.
To return to the Status Screen press the ENTER button on the D-Pad
D-Pad with Enter
button Status Screen
Close-up
‘Disabled’ will be displayed on the
applicable port, as shown.
Status Screen

13
WILSON PRO 4000 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER EN
Safety Guidelines
Warnings
To uphold compliance with network protection standards, all active cellular devices must maintain at
least 6 feet of separation distance from Panel and Dome antennas.
Use only the power supply provided in this package. Use of a non-Wilson Electronics product may
damage your equipment.
The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than
100 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures
in excess of that range.
RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons.
AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint: http://www.sprint.com/legal/fcc_boosters.html
T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have
your provider’s consent. Most wireless providers consent to the use of signal boosters.
Some providers may not consent to the use of this device on their network. If you are
unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e., MUST
NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in
Canada) or licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls
served by using this device.
This device may be operated ONLY in a fixed location (i.e..may operate in a fixed location
only) for in-building use.

14 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER WILSON PRO 4000 EN
Antenna Kit Options
The following accessories are certified by the FCC to be used with the Wilson PRO 4000.
Inside Antenna Expansion Kit
Kit 309900-50N40090
2 - Wall Panel antennas
1 - 50 ohm 3-Way Splitter
1 - 100' Wilson 400
Kit 309905-50N17490
3 - Wall Panel Antennas
3 - 2-Way 50 Ohm Splitters
90' RG174
Kit 309902-75F0650
2 - Wall Panel Antennas
1 - 3-Way 75Ohm Splitter
50' RG6
Kit 309903-75F1180
3 - Wall Panel Antennas
3 - 2-Way 75Ohm Splitters
80' RG11 cable
Kit 309904-75F5830
1 - Wall Panel Antenna
1 - 2-Way 75 Ohm Splitter
30' RG58 cable
Inside Antenna Kits
Kit 301121-40050
50 Ohm Dome Antenna
50' Wilson 400
Kit 301151-0630
75 Ohm Dome Antenna
30’ RG6 Cable
Kit 311155-0670
75 Ohm Wall mount Panel Antenna
70’ RG6 Cable
Kit 311135-5840
50 Ohm Wall mount Panel Antenna
40’ RG58 Cable
Kit 311135-400150
50 Ohm Wall mount Panel Antenna
150' Wilson 400
Kit 301151-1140
75 Ohm Dome Antenna
40' RG11 cable
Kit 311155-11120
75 Ohm Wall mount Panel Antenna
10’ RG11 cable
Kit 311155-1150
75 Ohm Wall mount Panel Antenna
120’ RG11 Cable
Kit 304412-400100
50 Ohm 4G Dome Antenna
100' Wilson400 cable
Kit 304412-5830
50 Ohm 4G Dome Antenna
30' RG58 cable
Kit 304419-1175
75 Ohm 4G Dome Antenna
75' RG 11 cable
Kit 304419-17450
75 Ohm 4G Dome Antenna
50' RG174 cable
May need separate adapter
Kit 304419-0650
75 Ohm 4G Dome Antenna
50' RG6 cable
50 Ohm Outside Antenna Kits
Kit 314453-5825
50 Ohm Pole Mount Panel Antenna
25’ RG58 Cable
Kit 314411-5825
50 Ohm Wide Band Directional
25’ RG58 Cable
Kit 301111-5850
Yagi Directional Antenna
50’ RG58 Cable
Kit 311129-5840
800 MHz Yagi Directional
40’ RG58 Cable
Kit 311203-5820
Omni-Directional antenna
20’ RG58 Cable
Kit 311124-5830
1900 MHz Yagi antenna
30’ RG58 Cable
Kit 314411-40075
50 Ohm Wide Band Directional
75’ LMR400 Cable
Kit 311203-40020
Omni-Directional antenna
20’ LMR400 Cable
Kit 301111-400170
Yagi Directional w/ N-Female
170’ LMR400
Kit 311124-400100
1900 MHz Yagi Directional
100’ LMR400 Cable
Kit 311129-400100
800 MHz Yagi Antenna
100’ LMR400 Cable
Kit 314411-40075
50 Ohm Wide Band Directional Antenna
75’ LMR400 Cable
Kit 314453-40075
50 Ohm Pole Mount Panel Antenna
75’ LMR400 Cable
Kit 304422-40020
50 Ohm 4G Omni Antenna
20’ Wilson400 cable
Kit 304422-5810
50 Ohm 4G Omni Antenna
10’ RG58 cable
Kit 304422-1120
50 Ohm 4G Omni Antenna
20’ RG11 cable
May need separate adapter
75 Ohm Outside Antenna Kits
Kit 301111-0675
Yagi Directional Antenna
75’ RG6 Cable
N-Male to F-Female adapter
Kit 311201-0620
Omni Directional w/ F-Female
20’ RG6 Cable
Kit 311129-0660
800 MHz Yagi Directional
60’ RG6 Cable
N-Male to F-Female adapter
Kit 311124-0650
1900 MHz Yagi Directional
500’ RG6 Cable
N-Male to F-Female adapter
Kit 314473-0640
75 Ohm Pole Mount Panel Antenna
40’ RG6 Cable
Kit 311141-0620
75 Ohm Grey Brick Antenna
20’ RG6 Cable
Kit 301111-11140
Yagi Directional Antenna
140’ RG11 Cable
N-Male to F-Female adapter
Kit 311201-1120
Omni Directional w/ F-Female
20’ RG11 Cable
Kit 311129-11110
800 MHz Yagi Directional
110’ RG11 Cable
N-Male to F-Female adapter
Kit 311124-1180
1900 MHz Yagi Directional
80’ RG11 Cable
N-Male to F-Female adapter
Kit 314473-1175
75 Ohm Pole Mount Panel Antenna
75’ RG11 Cable
Kit 314475-0630
75 Ohm Wide Band Directional
30’ RG6 Cable
Kit 314475-1175
75 Ohm Wide Band Directional
75’ RG11 Cable
Kit 311141-1120
75 Ohm Grey Brick Antenna
20’ RG11 Cable
Kit 304421-17410
75 Ohm 4G Omni Antenna
10’ RG174 cable
Kit 304421-0610
75 Ohm 4G Omni Antenna
10’ RG6 cable
Kit 304421-5810
75 Ohm 4G Omni Antenna
10’ RG58 cable
May need separate adapter
Kit 304423-1120
75 Ohm 4G Omni Antenna
20’ RG 11 cable
Kit 304423-17410
75 Ohm 4G Omni Antenna
10’ RG174 cable
May need separate adapter
Kit 304423-0610
75 Ohm 4G Omni Antenna
10’ RG174 cable
Kit 304423-5810
75 Ohm 4G Omni Antenna
10’ RG6 cable
May need separate adapter
Kit 304424-40020
50 Ohm 4G Omni Antenna
20’ Wilson400 cable
Kit 304424-5810
50 Ohm 4G Omni Antenna
10’ RG174 cable
May need separate adapter
Kit 304424-1120
50 Ohm 4G Omni Antenna
20’ RG11 cable
May need separate adapter
Mini-Mag Outside Antenna
301126 w/12.5 RG174 cable-SMA

15
WILSON PRO 4000 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER EN
Product Number U460023
Model Number 460023
FCC ID PWO460023
IC ID 4726A-460023
Connectors N-Female
Antenna Impedance 50 Ohms
Frequency 698-716 MHz, 729-746 MHz, 746-756 MHz, 746-787 MHz, 824-894 MHz, 1850-1990 MHz,
1710-1755/2110-2155 MHz
Passband Gain (nominal) 700MHz Band12/17
57.8
700MHz Band13
57.8
800MHz
59.8
1700/2100MHz
62.5
1900MHz
63.6
20 dB Bandwidth (MHz) 700MHz Band12/17 700MHz Band13 800MHz 1700/2100MHz 1900MHz
Typical
Maximum
29.8
35.2
29.9
35.2
36.4
37.4
76.7
79.2
73.8
74.4
Power output for single cell
phone (Uplink) dBm
700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz
25.4 25.5 24.8 25.8 25.2
Power output for single cell
phone (Downlink) dBm
700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz
11.1 11.1 10.6 10.7 8.7
Power output for multiple
received channels (Uplink) dBm
No. Tones 700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz
218.0 18.3 21.1 17.6 22.1
314.5 14.8 17.6 14.1 18.6
412.0 12.3 15.1 11.6 16.1
510.0 10.3 13.1 9.6 14.1
68.5 8.8 11.6 8.1 12.6
Power output for multiple
received channels
(Downlinklink) dBm
No. Tones 700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz
211.2 12.5 14.0 11.4 10.5
37.7 9.0 10.5 7.9 7.0
45.2 6.5 8.0 5.4 4.5
53.2 4.5 6.0 3.4 2.5
61.7 3.0 4.5 1.9 1.0
Noise Figure 5 dB nominal
Isolation > 90 dB
Power Requirements 12V 3A
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be
adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter
incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster
is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency
band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power o on that
band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1
minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut o until the Signal Booster
has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity
are maintained by the Signal Booster’s microprocessor.
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple
carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-
radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or
gain reduction and not by an attenuator at the output of the device.
Specifications

16 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER WILSON PRO 4000 EN
Notes

17
WILSON PRO 4000 IN-BUILDING MULTI-ANTENNA SIGNAL BOOSTER EN
Notes

Warranty
30 DAY MONEY-BACK GUARANTEE
All WilsonPro products are protected by WilsonPro 30-day money-back guarantee.
If for any reason the performance of any product is not acceptable, simply return
the product directly to the reseller with a dated proof of purchase.
3 YEAR WARRANTY
WilsonPro Boosters are warranted for three (3) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by WilsonPro. WilsonPro shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by WilsonPro
to have been subjected to misuse, abuse, neglect, or mishandling that alters or
damages physical or electronic properties.
Replacement products may include refurbished WilsonPro products that have been
recertified to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support.
DISCLAIMER: The information provided by WilsonPro is believed to be complete and
accurate. However, no responsibility is assumed by WilsonPro for any business or
personal losses arising from its use, or for any infringements of patents or other rights
of third parties that may result from its use.
NEED HELP? support.wilsonpro.com 866.294.1660