Withings WSM02 User manual

EN
FR
DE
SV
NL
FI
DA
IT
ES
CS
PL
PT
RO
HU
SK
ET
EL
IS
LV
LT
SL
TR
BG
HR
PRODUCT GUIDE
WITHINGS

2
EN
FR
DE
SV
NL
FI
DA
IT
ES
CS
PL
PT
RO
HU
SK
ET
EL
IS
LV
LT
SL
TR
BG
HR
EN
FR
DE
SV
NL
FI
DA
IT
ES
CS
PL
PT
RO
HU
SK
ET
EL
IS
LV
LT
SL
TR
BG
HR
Important Notice
Getting Started
Box Content
Before using the Sleep Analyzer and Sleep Apnea Detector, review the information in this guide. You may also find this guide online at: https://www.
withings.com/guides
Retain this documentation for future reference. Installation instructions are available within the Quick Start Guide provided with this user guide.
Please contact Withings when in need of assistance, for setting up, using the device, or to report unexpected operations/events.
Any serious incident that has occurred in relation to the Sleep Apnea Detector should be reported to Withings and the competent authorities in your
country of residence.
Sleep Analyzer is a home-use connected smart device developed by Withings in order to measure several sleep parameters at home and provide them
to individuals of 18 years and older. The Sleep Analyzer can measure, record and transfer the following features without medical purposes:
• Sleep duration
• Sleep stages (Light, Deep, REM)
• Sleep interruptions
• Time to fall asleep
• Heart rate
• Snoring
Sleep Apnea Detector (for Non-US regions) is a medical device software available on the Sleep Analyzer, used in the management of sleep apnea
syndrome at home, that needs to be activated via the Withings app.
Sleep Apnea Detector Intended Use:
The Sleep Apnea Detector may be used:
• as a diagnostic test for the risk of sleep apnea syndrome
• as a monitoring tool for patients treated by alternative treatments to CPAP,
• as an educational tool for patients treated with CPAP,
• and by health-conscious individuals
The Sleep Apnea Detector is intended for use by an adult population (18 years or older).
• Sleep Analyzer
• USB Power Adapter
• Quick Start Guide
• Product Guide
In order to use your Sleep Analyzer, you need an iOS (14.0 or higher) or Android (8.0 and higher) mobile device to install it. Thereafter, the product can be
used without your mobile device on you, thanks to the Wi-Fi. You will need to be connected to your wifi on your phone to synchronise your results to see
them in the Withings app.

3
EN
FR
DE
SV
NL
FI
DA
IT
ES
CS
PL
PT
RO
HU
SK
ET
EL
IS
LV
LT
SL
TR
BG
HR
EN
FR
DE
SV
NL
FI
DA
IT
ES
CS
PL
PT
RO
HU
SK
ET
EL
IS
LV
LT
SL
TR
BG
HR
Cautions
How to to use the Sleep Analyzer and take a measurement
• The Sleep Apnea Detector cannot provide information for sleep breathing disorders other than sleep apnea.
• DO NOT change your medication or treatment without talking to your doctor. This device is not intended for use by individuals under the age of 18.
You should talk to your doctor if you experience symptoms or concerns. Interpretations made by this software are potential findings, not a complete
diagnosis of neither sleep apnea, nor other sleep breathing disorders. The user is not intended to interpret or take clinical action based on the Sleep
Apnea Detector output without consultation of a qualified healthcare professional.
• If you believe you’re having a medical emergency, call emergency services.
• Sleep Apnea Detector is not indicated for use on patients with arrhythmia, cardiac insuciency, asthma, or chronic obstructive pulmonary disease.
• DO NOT take into consideration results from data tracked when another person than the main user lays on the top of the Sleep Analyzer.
• DO NOT use with waterbeds, air beds, or mechanically articulated mattresses.
• DO NOT use the Sleep Apnea Detector when the Sleep Analyzer is in close vicinity to strong electromagnetic fields (e.g. electromagnetic anti-theft
systems, metal detectors).
• DO NOT take into account recordings performed outside of the operational temperature range (-20°C - 35°C), humidity range of 15% to 85% rela-
tive humidity and atmospheric pressure range 700-1060hPa.
• DO NOT use accessories, detachable parts, or materials not described in the product guide.
• Use of parts and components other than those specified or provided by Withings could result in increased electromagnetic emissions or decreased
electromagnetic immunity of this equipment and result in improper operation.
• Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30
cm (12 inches) to any part of the Sleep Analyzer, including cables specified by the manufacturer. Otherwise, degradation of the performance of this
equipment could result.
Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in improper operation.
If such use is necessary, this equipment and the other equipment should be observed to verify that they are operating normally.
• DO NOT interconnect this equipment with other equipment not described in the instructions for use.
A - Set-Up
• Sleep Analyzer is a sleep tracking mat, distributed without the Sleep
Apnea detection function
• Sleep Apnea Detector is a medical device software activated during the
installation of the Sleep Analyzer by the user
• Sleep Apnea Detector is only available on the Sleep Analyzer, installed
with a smartphone with iOS 14.0 or later, or Android 8.0 or later.
B - On-boarding
• Open Withings app.
• In the Device tab, select your Sleep Analyzer, then select “Understand
sleep apnea detection”
• Follow the instructions.
• You may exit the on-boarding at any time by pressing the return button.
C - Track Sleep Apnea
• Check that the placement of your Sleep Analyzer is optimal for
Sleep Apnea detection It should be:
- Placed under the mattress
- With the maximal contact surface between the Sleep Analyzer
and the bed, and between Withings Sleep and the bed box. If
needed, a cardboard sheet can be used to maximise contact
- Placed at heart level
- Covering as much as possible your sleeping zone in the bed.
• Make sure your Sleep Analyzer is plugged to the power outlet using
the provided adapter. If not, plug it in and wait for 10 minutes before
anyone enters the bed. Don’t leave heavy objects on the bed when
you are not using it.
• Go to sleep for at least 5 hours
• Sleep Analyzer will synchronise the data to your Withings app
account once you get out of bed
• Results are readable in the Withings app

4
EN
FR
DE
SV
NL
FI
DA
IT
ES
CS
PL
PT
RO
HU
SK
ET
EL
IS
LV
LT
SL
TR
BG
HR
EN
FR
DE
SV
NL
FI
DA
IT
ES
CS
PL
PT
RO
HU
SK
ET
EL
IS
LV
LT
SL
TR
BG
HR
Troubleshooting
If you cannot fix the problem using the following troubleshooting instructions, please contact Withings or visit: withings.com/support
The sleep time of my device is incorrect.
Withings app can’t find your Sleep Analyzer
via Bluetooth
You have no sleep data in the Withings app
The setup process fails
Your data seems inaccurate
1- Open your Withings app
2- Tap on Devices and look for your Sleep Analyzer
3- Tap on All Settings
4- In Advanced Settings, tap on Location of your device
5- Enter your device’s location and click on OK
1- Turn o the Bluetooth of your mobile device then turn it back on
2- Unplug your Sleep Analyzer and plug it back in.
3- Uninstall the Withings app and then reinstall it
4- If the issue persists, press the reset button
1- Make sure that your Sleep Analyzer is plugged in.
2- Make sure that your Sleep Analyzer appears in Devices in the Withings app.
If not, you need to install it.
3- Make sure that your Sleep Analyzer has been assigned to the correct user when installing your
device. You can check in the Devices tab which profile the device is assigned to by checking the
user name directly under the device name.
4- Make sure your Wi-Fi network works properly. If it doesn’t, your Sleep Analyzer won’t be able
to communicate with the Withings app.
5- Log in to the web dashboard to see if your sleep data is there. If it is, simply log out from the
Withings app and then log back in. If that still doesn’t fix the issue, try uninstalling the Withings
app and installing it again.
6- Make sure the sensor is properly positioned.
It should be below your mattress, at heart level.
7- If you’re sleeping alone in a double bed, make sure the sensor is centred below the mattress.
8- If your bed has a slatted frame, you may need to place a thin, flat object (such as a piece of
cardboard, for example) between the frame and the sensor.
1- Make sure you have access to the internet on your mobile device.
2- Make sure that you keep the Withings app open during the installation process.
3- Make sure that you remain on the Withings app during the installation process.
1- Make sure that your Sleep Analyzer is assigned to the correct user in the Devices tab under the
device name.
2- Make sure the sensor is properly positioned. It should be below your mattress, at heart level.
3- If you’re sleeping alone in a double bed, make sure the sensor is centred below the mattress.
4- If your bed has a slatted frame, you may need to place a thin, flat object (such as a piece of
cardboard, for example) between the frame and the sensor.
Problem Solution

5
EN
FR
DE
SV
NL
FI
DA
IT
ES
CS
PL
PT
RO
HU
SK
ET
EL
IS
LV
LT
SL
TR
BG
HR
EN
FR
DE
SV
NL
FI
DA
IT
ES
CS
PL
PT
RO
HU
SK
ET
EL
IS
LV
LT
SL
TR
BG
HR
Technical Specifications
LED Colors Meaning
The LED display on Sleep Analyzer can be:
Flashing blue: If the Sleep Analyzer hasn’t been installed or paired with a mobile device.
Solid blue: If the Sleep Analyzer has been paired with a mobile device and is in setup mode.
Flashing red: If the inflation process has been stopped or if the air bladder has a potential leak.
The LED can also flash red if you press and hold the reset button.
Solid red: If the Sleep Analyzer can’t connect to the Internet.
Solid green: If the factory reset has been completed.
The LED can also be green when the Sleep Analyzer is ready for Wi-Fi configuration or when you try to set up a device already installed.
Flashing purple: The installation has timed out. Sleep Analyzer is no longer discoverable via Bluetooth. Restart the installation process.
Note that Sleep Analyzer can be installed during the first 30 minutes that it is plugged in. After that, the LED blinks purple which means that the
setup time is over. In this case, you’ll need to unplug, then replug Sleep Analyzer using the provided adapter. You’ll then be able to install it.
Flashing yellow: If the device has been dissociated from the user (no user associated).
Solid white: If the deflation process is ongoing.
Product description: Air inflated pad equipped with a pressure sensor and a sound sensor.
Model: WSM02
Pad Inflation: Automatic inflation with air pump of the pad at 100 mmHg (13 333 Pascal)
Pressure sensor: Digital air pressure sensor
Sound sensor: Micro-electromechanical systems microphone
Pressure sensor accuracy: +/- 0,01mmHg
Sound sensor tolerance: 1 dB
Measurement range (pressure): 0 to 200 mmHg
Measurement range (sound): Frequency Range from 60 Hz to 4 kHz
Operating conditions: 10°C to +35°C; Humidity range of 20% to 90% relative humidity; Atmospheric pressure range (700-1060 hPa).
Storage and transport conditions: Temperature : - 20°C to + 85°C ; Humidity range : 20% - 90% , atmospheric (500-1060 hPa)
Power source: Sleep Analyzer has no battery and should be plugged into a power socket, using the provided adapter.
Weight: 350 grams
Accessories: Charging cable, Quick Start Guide, Product Guide, Power adapter
Expected product life: 3 years
Wireless transmission: Wi-Fi and BLE
Type BF applied part
Wireless Information
802.11 b/g/n
BT-LE
BT EDR
2400-2483.5
2402-2480
2402-2480
24.38
7.99
-6.47
Mode Frequency Band (MHz) Maximum Output Power (dBm) Note: Specifications are subject to
change without prior notice or any obligation
on the parts of the manufacturer