Wuxi Ecooter Technology Ecooter User manual

Wuxi Ecooter Technology Co.,Ltd
www.ecooter.cn
www.ecomoter.com

Catalogue
1. About manual
1.1 User notify.....................................................................................................
1.2 Safety notify..................................................................................................
2. Component instruction
2.1 Component description E1............................................................................
2.2 Component description E2............................................................................
2.3 Dashboard diagram and fault code................................................................
3. User manual
3.1 Operation guide.............................................................................................
3.1.1 Left switch assembly...............................................................................
3.1.2 Right switch assembly.............................................................................
3.1.3 Start button..............................................................................................
3.1.4 Smart remote control...............................................................................
3.1.5 Mechanical key lock...............................................................................
3.1.6 The way to open seat cushion.................................................................
3.1.7 Foldable footrest.....................................................................................
3.2 Driving guide................................................................................................
3.2.1 Pre-ride checklist....................................................................................
3.2.2 Starting the scooter.................................................................................
3.3 Battery user manual......................................................................................
3.3.1 Battery charging.....................................................................................
3.3.2 E2 dual batteries using instructions........................................................
3.3.3 Storage, maintenance, transportation.....................................................
3.4 Mobile APP instructions...............................................................................
4. Maintenance
4.1 Daily cleaning and maintenance......................................................................
4.2 Regular maintenance and repair......................................................................
5. Electrical schematic diagram
5.1 Electrical schematic diagram..........................................................................
6. Smart interface repair guide
6.1 Bluetooth connection problem........................................................................
6.2 The scooter can not ride..................................................................................
6.3 Battery communication failure.......................................................................
6.4 Unable to unlock the scooter remotely
after receiving the SMS...................................................................................
6.5 User's mobile phone cannot receive SMS verification code...........................
6.6 Scooter button failure.....................................................................................
6.7 No SIM card signal.........................................................................................
6.8 No GPS signal.................................................................................................
6.9 Common problems and troubleshooting methods...........................................
7. After sales service notice
7.1After sales service notice..................................................................................
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1.1User notify
Welcome to join Ecooter family! Please follow us to use all the functions of this
manual correctly and safely. In order to drive safely,please use our scooter according
to your local regulations,requirements and make sure to read this manual carefully
before driving, and check the knowledge as below,Fully understand all information of
this manual, including all operation and notification and warning label.
For personal modify, use unofficial component, Ecooter has no responsibility. For
any question and help, please call your local dealer!
1.2 Safety notify
In order to protect yourself and other people,please abide by the rules as below,
(1)If you take medicines which is possible to effect drive capacity, drink, feel
uncomfortable,please do not ride the scooters on the road.
(2)Please abide by the traffic rules and road sings,always check the road traffic and
scooter, to avoid the dangers.
(3)Please take necessary safety equipment,such as helmet, clothes,glove,boots.
(4)Please make basic inspection before riding on the road,make sure the
light,brake,treys can good work,correct trey pressure,without loose and noise,and
make regular maintenance at service center.
(5)In order to make you and others safety,please do not use high beams light on the
good lighting condition.
(6)Please do not use mobile phone when riding on the road.
1. About manual 2.Component instruction
03 04
2.1Component description E1

05 06
2.2Component description E2

07 08
2.3Dashboard diagram and fault code
Dashboard diagram
Error warning:it will be on when an operation error occurs
Low beam:Light follow low beam
Self-check/failure warning :it will be on when the system
exception or reach the maintenance mileage to remind
the owner to do a maintenance.
OBD Indication
System temperature protection:It will be on when the power
system or battery temperature is abnormally high,
at this moment,the electric scooter will lower power output
or the current will cut off automatically.
Turning light:flashing with indicatoror
the system is briefly abnormal
High beam:light follow high beam

09 10
Fault code
Fault code Code meaning Reason Solution Fault code Code meaning Reason Solution
E001
E002
E003
E004
E005
E006
E007
E008
E009
E010
E011
E012
E013
Controller stoped
working temperarily
Controller stoped
working temperarily
Controller stoped
working temperarily
Controller stoped
working temperarily
Controller fault
Controller verification
failed
Motor fault
Battery over protection
Charging overcurrent
protection
Charging fobbiden
at low temperature
Battery over discharge
alarm
Discharging over
current alarm
Battery over
temperature alarm
Locked roter
Undervoltage or
overvoltage
Overcurrent
Controller over temperature
Power tube fault,
driving power fault
Illegal controller and
controller fault
HALL fault、Default phase
Battery charging saturation
Charging overcurrent
protection
Lower than 0℃for
continuous 30s、
lower than -20℃
for continuous3s
Battery capacity run down,
BMS will be over protected
Battery current come to
protection value, BMS will
be over protected for
overcurrent
Battery temperature comes
to protection value, BMS
will be protected for
overheat
Check if rear wheel blocked
Battery capacity runing down or battery
overvoltage, check charger if damaged.
If issue continues, please contact service
station
If issue continues, please contact
service station
Move vehicle to cool place,
and avoid heavy driving
please contact service station
Check if it is not original controller
from manufacturer
please contact service station
Please check if charger damaged; Check
charger part no.and vehicle if conformed.If
issue continues, please contact service station
Please check if it is used for specific model
If issue continues, please contact
service station
Please put battery inside house,
wait till battery temperature higher
than 3℃and it can recover itself
Charging battery using charger
Please check if it is used for specific model
If issue continues, please contact
service station
Please remove battery and put to a cool
place，until battery cell temperature lower
than 60℃and it can recover to use
Charging and discharge
forbidden at low
temperature
Accelerate handle
grip fault Accelerate handle grip fault
Controller returns no data
Battery returns no data
or fault data
APP box fault、Main
cable fault
SIM card verification failure
Communication module fault
GPS fault
GPS antenna short circuit
GPS antenna open circuit
Not written in vehicle SN
Controller
communication fault
Controller
communication fault
Controller
communication fault
Controller
communication fault
Controller
communication fault
Controller
communication fault
Controller
communication fault
Controller
communication fault
Battery communication
fault
Lamp controll
communication fault Cable fault or parts damaged
Vehicle is in stolen
locked status
Battery cell lower than
-20℃for continuous 5s
Please remove battery and recover
to use when battery higher than -15℃
E014
E015 Please contact service station.
Please contact service station
Please contact service station
Please contact service station
Please contact service station
Please contact service station
Please contact service station
Please contact service station
Please check if battery plug tight
If issue continues, please contact
service station
Please contact service station
Please contact service station
E016
E017
E018
E019
E020
E021
E022
E023
Not written in APP series number(flash)
Please contact service station
E024
E026
E027
E028
E029
Brake fault
Tyre pressure fault
Remote control

3.1Operation guide
3.1.1Left switch assembly
3.User instruction
3.1.2 Right switch assembly
11 12
High beam / low beam shifting button: When the head light is on, press
this button, the head light will shift between low beam and high beam.
Turning light button: Turn the switch to the
left/right side, the left/right direction light
will flash and beep, turn the switch to the
middle to turn off the left/right direction light.
Horn button
：
Press to
make sound.
Double flashing warning button: When the left and right turning
lights are
not activated,
press this button once, the left and right turning lights will flash together.Press this
button again to turn it off.
Reverse button:Press this button to go
backward auto. Reverse speed<5Km/h.
Headlight button:Press to switch ON or OFF
Horn button
：
Press to make sound.This is only available for E1+ and
E2 L1e. Others, it will be Smart Button. You can change the riding
model into Smart or Sport.
Cruise control button:When the scooter reaches to a
certain speed, press this button, the scooter enters the
cruise state (when the speed is >30Km/h, it will
automatically drop to 30Km/h and enter the cruise),
pinch the brake or turn the accelerate handle grip to
stop cruise.
Mileage shifting button：Press this button to shift to ODO(total
mileage)/TRIP(total mileage per time)/rest mileage

3.1.3 Start button
After unlocking the scooter with the smart remote control / ECOOTER APP / power
lock, press the start button, the scooter enters the "standby state", and can go by
turning the accelerate handle grip.
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After the scooter enters the
"standby state", this LOGO light
will be on.
3.1.4 Smart remote control key
We use an advanced smart remote control to easily lock or unlock the scooter by
simply tapping the front lower part of the remote control within 10 meters.
Unlock
1.When the scooter is in the locked state, press the front side of the remote control to
unlock the scooter.
2. When the headlight and taillight flash and sound, the dashboard lights up, it means
the scooter is unlocked.
Lock
1.When the scooter is in the unlocked state, press the front side of the remote control
to lock the scooter.
2.When the headlight and taillight flash and sound,the dashboard lights were all
extinguished,it means the scooter is locked.
Back side Front side

3.1.6 The way to open seat cushion
(1)If the electric scooter is locked, press the smart remote control (about 2 seconds)
to unlock the seat cushion to open the storage box.
(2)If the electric scooter is not locked and is completely in stationary state, press the
smart remote control (about 2 seconds), or turn the mechanical key left to unlock the
seat to open the storage box.
*Please carry the valuables with you and do not place them in the storage box
*In some cases,the seat cushion may not be able to bounce on by itself, such as when
there are too many goods in the storage box. In this case, please press the end of the
seat cushion with your hand and press the smart remote control. When you hear the
click and at the same time, pull up the seat cushion, you can open the storage box.
*Should not attempt to open the storage box during you are riding the electric
scooter.
*If no battery, there is only one way to open the seat. That is using the mechanical
key.
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3.1.5 Mechanical key lock
Park the scooter,turn the handle bar to left,put the key into the mechanical key
lock,press and turn the key to left "LOCK",the scooter is locked;press and turn the
key to right side to unlock the scooter.
Motor and lights can use
The position
of key Function Can the key be taken out?
Lock(shift) lock
On shift
Off shift
Handle bar is locked,motor and
lights can not use
Yes
Yes
No
Motor and lights can not use

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3.1.7 Foldable footrest
This footrest is open now
E1
E2
3.2 Driving guide
3.2.1. Pre-ride checklist
Please confirm and inspect below items before riding.
●Handle bar is controlled freely and stable.
●Left and right hand switches works well.
●Accelerate handle grip works well.
●Make sure the electric scooter has correct tire pressure,we suggest the front
wheel tire pressure is 1.8-2.2kPa,the rear wheel tire pressure is 2.0-2.5kPa.
●Make sure the tire no crack/damage/worn and no broken by foreign matter
●The depth of tire should be more than 0.8mm.
●Dashboard indication works well.
●Battery capacity is enough.
●Headlight,taillight,brake light and turning light work well.
●Inspect the horn to be good working.
●Clean the mirrors and adjust it to correct position.
●The brake oil is sufficient.The handle bar and brake system work well.
●Any errors and problem, please contact the local dealer.