Wyrestorm NetworkHD 400 series User manual

IMPORTANT! Installation Requirements
• Visit the NetworkHD product pages download section at wyrestorm.
com to check for the latest rmware, document versions, and WyreStorm
Management Suite conguration tools.
• Install the latest rmware onto all encoders and decoders using the
Maintenance Tool found in the Management Suite and via the NHD-000-
CTL web interface. Full rmware update instructions are included with the
rmware download.
• NetworkHD requires a Layer 2+ or Layer 3 managed switch network with
support for Multicast & IGMP snooping enabled.
• WyreStorm highly recommends using network switches listed in the
NetworkHD Switch Recommendation Guide. These switches have been
veried by WyreStorm to meet the requirements of a NetworkHD system.
• Congure all network switches to the exact specication of the guides at
wyrestorm.com prior to connecting any NetworkHD devices.
• NetworkHD uses stateless address autoconguration (auto-IP) to assign
link-local IP addresses in the range of 169.254.x.x to encoders and
decoders out of the box. Your PC must be set to an address in this range in
order to discover the encoders, decoders and NHD-000-CTL.
• WyreStorm recommends the use of the NHD-000-RACK4 for installations
containing multiple NetworkHD devices. Use of this product provides an
enclosure to mount and secure all NetworkHD devices in a standard 19-
inch rack frame (EIA-310).
Copyright © 2019 WyreStorm Technologies | wyrestorm.com
NHD-400-TX-IW Quickstart Guide | 190115
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
1 of 4
Basic Wiring Diagram
Wifi Router
Control
System
Personal Computer
Analog
Video
Analog
Audio
Analog Audio
HDMI
HDMI
NHD-400-RX NHD-400-RX NHD-400-RX
iPad with
NetworkHD Touch™
UHD Blu-ray Player
NHD-000-CTL
Key
Digital Video/DVI/HDMI
Ethernet
Control
Analog Video
Analog Audio
NHD-400-TX-IW NHD-400-TX-IW
NHD-400-TX
UHD Satellite Box IR
RS-232
IR
Audio Distribution
Amplifier
400 Series In-Wall 4K AV over IP JPEG 2000 Encoder
NHD-400-TX-IW Quickstart Guide
WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the
installation process.
Box Contents
1x NHD-400-TX-IW Encoder
1x 12V DC Power Supply (US | UK | EU)
1x 2-Pin Terminal Block
1x 3.5mm Stereo TRS Plug to 3-pin Terminal Block RS-232 Adapter
1x White Decorative Plate with 4 Screws
1x Quick Start Guide (This Document)
Additional Information
More information and required software can be found within the Download
section of the product page on wyrestorm.com.
• Management Suite v1.4 or Higher
• NetworkHD Switch Recommendations
• NetworkHD Switch Mapping Worksheet
• NetworkHD Switch Conguration Guides
• NetworkHD Touch Installation Guide
• NetworkHD Touch User Guide
• Drivers for Popular Control Systems

Copyright © 2019 WyreStorm Technologies | wyrestorm.com
NHD-400-TX-IW Quickstart Guide | 190115
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
2 of 4
Wiring and Connections
WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in this
entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.
IMPORTANT! Wiring Guidelines
• The use of patch panels, wall plates, cable extenders, kinks in cables, and electrical or environmental interference will have an adverse effect on signal
transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.
• WyreStorm recommends using pre-terminated HDMI and DP cables due to the complexity of these connector types. Using pre-terminated cables will ensure
that these connections are accurate and will not interfere with the performance of the product.
LAN Port Wiring
The NetworkHD 400 Series LAN port is a 1GbE link for connection to a 1000BASE-T Ethernet device port. Refer to IEEE 802.3ab for ocial guidance on the
Ethernet link. Cables must be tested to 100MHz across the entire link. 1000BASE-T uses the IEC 60603-7 8P8C modular connector.
Audio Wiring
The audio connections use a 3.5mm (1/8in) TRS Stereo Jack.
Tip:
Ring:
Left Channel
Right Channel
Sleeve: Ground (GND)
RS-232 Wiring
The NHD-400-TX-IW uses a 3-pin Terminal Block to 3.5mm Stereo TRS
adapter with no hardware ow control. Most control systems and computers
are DTE where pin 2 is RX, this can vary from device to device. Refer to the
documentation for the connected device for pin functionally to ensure that the
correct connections can be made.
Pinouts for Terminal Block on Adapter
3rd Party Device
Pin 1 TX (Transmit) ---> To ---> RX (Receive)
Pin 2 RX (Receive) ---> To ---> TX (Transmit)
Pin 3 G (Ground) ---> To ---> G (Ground)
WyreStorm Connector

Copyright © 2019 WyreStorm Technologies | wyrestorm.com
NHD-400-TX-IW Quickstart Guide | 190115
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
3 of 4
Setup and Conguration
IMPORTANT! Installation Guidlines
• Do not connect the power supply until all NetworkHD devices are connected to the network switch.
• NetworkHD 400 Series uses stateless address autoconguration (auto-IP) to assign link-local IP addresses in the range of 169.254.x.x to encoders and
decoders out of the box. Your PC must be set to an address in this range in order to discover the encoders, decoders and NHD-000-CTL.
• In order to congure the NetworkHD encoders and decoders, the AV port on the NHD-000-CTL MUST be connected to the same LAN/VLAN and Subnet as the
NHD encoders and decoders.
• In order for the devices in the system to be controlled via a 3rd party controller on a different VLAN, the CONTROL port MUST be connected to the same LAN/
VLAN and Subnet as the control system.
• The NHD-000-CTL’s two Ethernet ports are designed to be used in different Networks or VLANs. When using a single Network or VLAN for example when
using NetworkHD Touch – do not connect both ports – only use the AV port of the CTL.
Installation and Connections
1. Install NHD devices to allow airow through the product - WyreStorm recommend using the NHD-000-RACK4. The install location should be dry, well
ventilated and guaranteed to maintain the mandatory operating temperature range of the product.
2. Connect sources to the NetworkHD encoders using a HDMI cable from a quality brand such as WyreStorm Express ensuring a rm port connection.
3. Connect the HDMI display to the NetworkHD decoders using an HDMI cable from a quality brand such as WyreStorm Express ensuring a rm port
connection.
4. Connect NetworkHD encoders, decoders, and CTL to the network switch using well terminated and tested category cable, whilst ensuring compliance with
IEEE 802.3ab (for CTL, encoder, and decoder 1GbE ports).
5. Optionally connect the decoders RS-232 port to equipment following the RS-232 pinout section in the appropriate Quickstart Guide..
Download the NetworkHD Switch Mapping Worksheet from any NetworkHD product page to keep track of Mac addresses, device and alias names for later
reference. This will aid the setup process in NetworkHD Console and help with any reconguration or troubleshooting.
NetworkHD Console Conguration
In addition to the steps below more information on conguration can be found in the NetworkHD Installation Guide.
1. Connect a computer running Windows™ to the same LAN/VLAN as the NetworkHD components and ensure its IP is within the same subnet as the
NetworkHD default 169.254.x.x IP addresses. The NHD-000-CTL AV port is set to a static address of 169.254.1.1 by default – do not choose this address
for your PC.
2. Power On the NHD devices by connecting the included power supplies to the Power Input.
3. Open the WyreStorm Management Suite (Available from the WyreStorm website) and launch the NetworkHD Console software and press Search.
Note: If a no devices are discovered, verify that encoders/decoders, CTL and PC are within the same subnet scope and within the same range of the CTLs AV
Port and disable or create an exception for the NetworkHD Console in the Windows Firewall.
4. Congure the system as per the instructions in the NetworkHD Installation Guide. Right Click on the NHD-400-TX/RX to see its available options, including
setting the device’s IP address and setting an Alias name. You will also nd other conguration options under the Batch Settings window.
Note: If a 3rd Party control system with a WyreStorm driver for NetworkHD is going to be used, the encoders must use the Alias prex IN1, IN2, etc. This also
applies to decoders, OUT1, OUT2, etc. For example, IN1-Satellite Receiver 1
5. Upload to the conguration to the NHD-000-CTL by right clicking the CTL in the Other Devices section and selecting Upload.
6. Congure the scaling and HDCP values of each decoder based on the requirements of the content and display using the settings found in the Video tab in
the Batch Settings screen.
Troubleshooting
Verify that all NHD devices contain the latest version of rmware. This will ensure that all devices are up to date and working at their highest performance
level.
NetworkHD Software fails to locate TX/RX/CTL Devices
• Verify that all NHD and Network devices are powered On.
• Adjust Windows Firewall Settings – Create an exception for NetworkHD
Console.
• Verify that the PC, CTL AV Port, and NHD encoders and decoders are on the
same LAN/VLAN/Subnet.
• Verify that all network switches share the same VLAN conguration.
• Reboot all system components including the NHD-000-CTL and the PC.
• Ensure that only one CTL port is connected per LAN/VLAN. If only one LAN/
VLAN exists only use the AV port.
• Ensure the network switch is fully congured per the appropriate switch
conguration guide.
Failure to Connect to CTL Controller
• Follow the previous steps for failing to connect to devices. If these are
unsuccessful, press and hold the reset button on the front of the CTL for 5
seconds.
• After a reboot the CTL will be returned to the default IP address of
192.168.11.243 for the control port and 169.254.1.1 for the AV port.
No Image Appearing on Displays
• Verify that all NHD, Network, Source, and Display devices are powered On.
• Test sources and displays by connecting them directly together.
• Swap out the HDMI cable
• Connect the power supply to the component rather than using PoE.
• If the display is only HDMI 1.4/HDCP 1.4 – Ensure the decoder is set to
HDCP 1.x by right clicking the unit in the NetworkHD Console and opening
the video settings option.

Copyright © 2019 WyreStorm Technologies | wyrestorm.com
NHD-400-TX-IW Quickstart Guide | 190115
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
4 of 4
Note: WyreStorm reserves the right to change product specication, appearance or dimensions of this product at any time without prior notice.
Warranty Information
WyreStorm Technologies LLC warrants that its products to be free from defects in material and workmanship under normal use for a
period of ve (5) years from the date of purchase. Refer to the Product Warranty page on wyrestorm.com for more details on our limited
product warranty.
Specications
Audio and Video
Inputs
1x HDMI In: 19-pin HDMI Type A
1x VGA In: 15-pin DE-15 Female
1x Audio In: 3.5mm (1/8in) TRS Stereo (VGA only)
Outputs 1x 8-pin RJ-45 (Transmission to RX)
Output Video Encoding JPEG 2000
Encoding Data Rate Max: 850Mb/s
End to End Latency (Max) 1 video frame latency (pass-through mode) 16ms @60fps | 2 video frames latency (scaler/VW mode) 33ms @60fps
Audio Formats 2ch LPCM | Multichannel: LPCM Up to 7.1 and Up to DTS:X and Dolby Atmos (HDMI Only)
Video Resolutions (Max)
HDMI Input
1280x720p @50/59.94/60Hz 12bit 4:4:4 RGB
1920x1080i @29.97/30Hz 12bit 4:4:4 RGB
1920x1080p @23.98/24/25/29.97/30/50/59.94/60Hz 12bit 4:4:4/RGB
3840x2160p @23.98/24/25/29.97/30Hz 10/12bit 4:2:2/4:2:0 HDR-10
3840x2160p @23.98/24/25/29.97/30Hz 8bit 4:4:4 RGB
3840x2160p @50/59.94/60Hz 8bit 4:2:0
720x480p @59.94/60Hz 12bit 4:4:4 RGB
720x576p @50Hz 12bit 4:4:4 RGB
60fps Progressive 4:4:4/RGB: 640x480 | 800x600 | 1024x768 | 1280x800 | 1280x960 | 1280x1024 | 1360x768 | 1366x768 |
1400x1050 | 1440x900 | 1600x1200 | 1680x1050 | 1920x1200
VGA Input
RGB @60Hz Progressive: 640x480 | 800x600 | 1024x768 | 1280x720 | 1280x768 | 1280x800 | 1280x960 | 1280x1024 |
1360x768 | 1366x768 | 1400x1050 | 1440x900 | 1600x900 | 1600x1200 | 1680x1250 | 1920x1080 | 1920x1200
Maximum Pixel Clock 300 MHz
3D HDMI 1.4b 3D: TnB, SbS, F.P
Communication and Control
HDMI HDCP 2.2
Ethernet 1x LAN (PoE): 8-pin RJ-45 ANSI/TIA-568 8P8C, 1000Base-T, PoE PD (IEEE 802.3af)
USB 1x USB Host: USB Type B
RS-232 1x RS-232: 3.5mm (1/8in) TRS Stereo | 2 Way
Power
Power Supply 12V DC
PoE IEEE 802.3af (15.4W at PSE)
Max Power Consumption 5.7W (with PSU)
Environmental
Operating Temperature 0 to + 45°C (32 to + 113 °F), 10% to 90%, non-condensing
Storage Temperature -20 to +70°C (-4 to + 158 °F), 10% to 90%, non-condensing
Maximum BTU 19.45 BTU/hr
Dimensions and Weight
Rack Units/Wall Box 2-gang US J-Box
Height 107.2mm/4.2in (without decorative plate)
Width 91mm/3.6in (without decorative plate)
Depth 45.5mm/1.8in (without decorative plate)
Weight 0.37kg/0.81lbs
Regulatory
Safety and Emission CE | FCC | RCM | RoHS