Wyrestorm NetworkHD 400 series User manual

IMPORTANT! Installation Requirements
• Visit the NetworkHD product pages download section at wyrestorm.
com to check for the latest rmware, document versions, and WyreStorm
Management Suite conguration tools.
• Install the latest rmware onto all encoders and decoders using the
Maintenance Tool found in the Management Suite and via the NHD-000-
CTL web interface. Full rmware update instructions are included with the
rmware download.
• NetworkHD requires a Layer 2+ or Layer 3 managed switch network with
support for Multicast & IGMP snooping enabled.
• WyreStorm highly recommends using network switches listed in the
NetworkHD Switch Recommendation Guide. These switches have been
veried by WyreStorm to meet the requirements of a NetworkHD system.
• Congure all network switches to the exact specication of the guides at
wyrestorm.com prior to connecting any NetworkHD devices.
• NetworkHD uses stateless address autoconguration (auto-IP) to assign
link-local IP addresses in the range of 169.254.x.x to encoders and
decoders out of the box. Your PC must be set to an address in this range in
order to discover the encoders, decoders and NHD-000-CTL.
• WyreStorm recommends the use of the NHD-000-RACK4 for installations
containing multiple NetworkHD devices. Use of this product provides an
enclosure to mount and secure all NetworkHD devices in a standard 19-
inch rack frame (EIA-310).
• WyreStorm recommends the use of ocial Audinate Dante software tools
for conguration and operations of the Dante audio encoder.
Copyright © 2020 WyreStorm Technologies | wyrestorm.com
NHD-400-DNT-TX Quickstart Guide | 200107
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
1 of 4
Basic Wiring Diagram
Wifi Router
USB Keyboard
and Mouse
(Connected to front
of Decoder)
Local DisplayPersonal Computer
NHD-400-DNT-TX
NHD-400-DNT-TX
NHD-400-DNT-TX
NHD-400-RX NHD-400-RX NHD-400-RX
iPad with
NetworkHD Touch
Dante Audio Amplifier
UHD Blu-ray Player
NHD-000-CTL
Control System
Dante Network Switch
Key
Digital Video/DVI/HDMI
Ethernet
IR
Analog Audio
USB
Personal
Computer
NetworkHD™ 400 Series 4K AV over IP JPEG 2000
Encoder with Dante
NHD-400-DNT-TX Quickstart Guide
WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the
installation process.
In the Box
1x NHD-400-DNT-TX Encoder
1x 3-pin Terminal Block
2x Mounting Brackets for NHD-000-RACK4
2x Wall Mounting Brackets
1x IR Emitter Cable
1x IR Receiver Cable
1x Quickstart Guide (This Document)
Additional Information
More information and required software can be found within the Download
section of the product page on wyrestorm.com.
• Management Suite v1.6 or Higher
• NetworkHD Switch Recommendations
• NetworkHD Switch Mapping Worksheet
• NetworkHD Switch Conguration Guides
• NetworkHD Touch Installation Guide
• NetworkHD Touch User Guide
• Drivers for Popular Control Systems
More information and required software related to the Dante audio encoder
can be found at Audinate.com.

Copyright © 2020 WyreStorm Technologies | wyrestorm.com
NHD-400-DNT-TX Quickstart Guide | 200107
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
2 of 4
Wiring and Connections
WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in this
entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.
Infrared Ports
Using WyreStorm infrared emitters and receivers is the best way to ensure that most IR coding formats are transmitted and received by the NetworkHD system.
Other 3rd party emitters may be compatible; however, these devices must operate in the same manner as the WyreStorm devices.
Due to differences in IR across 3rd party control systems their IR ports should never be connected directly to a NetworkHD system as an incompatibility may
exist. WyreStorm offers a cable that compensates for IR electrical signal differences, as well adjusts for differences in the pins used within the port. Refer to the
CAB-IR-LINK product page for more information.
An IR TX (transmit) cable uses a 3.5mm TS mono jack plug.
Tip: Anode
Sleeve: Cathode (IR Signal)
An IR RX (receive) cable uses a 3.5mm TRS stereo jack plug that outputs +5V
DC to power the included IR receiver module.
Tip:
Ring: IR Signal
+5V DC
Sleeve: Ground (GND)
IMPORTANT! Wiring Guidelines
• The use of patch panels, wall plates, cable extenders, kinks in cables, and electrical or environmental interference will have an adverse effect on signal
transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.
• WyreStorm recommends using pre-terminated HDMI and DP cables due to the complexity of these connector types. Using pre-terminated cables will ensure
that these connections are accurate and will not interfere with the performance of the product.
LAN Port
The NetworkHD 400 Series LAN port is a 1GbE link for connection to a 1000BASE-T Ethernet device port. Refer to IEEE 802.3ab for ocial guidance on the
Ethernet link. Cables must be tested to 100MHz across the entire link. 1000BASE-T uses the IEC 60603-7 8P8C modular connector.
RS-232 Port
The NHD-400-DNT-TX uses a 3-pin phoenix connector. The RS-232
communication does not utilize hardware ow control. Please ensure that the
data ow direction is observed (i.e. the NetworkHD RS-232 TX pin is connected
to the attached device’s RX pin)—pinouts on 3rd-party equipment will vary—
please check the relevant device documentation.
3rd Party Device
Pin 1 TX (Transmit) ---> To ---> RX (Receive)
Pin 2 RX (Receive) ---> To ---> TX (Transmit)
Pin 3 G (Ground) ---> To ---> G (Ground)
WyreStorm Connector
Audio Ports
The NHD-400-DNT-TX both accepts and generates single-ended (unbalanced)
“consumer” level analog audio with nominal line levels at -10dBV.
Audio ports accept cables that use a 3.5mm TRS stereo jack plug.
Tip:
Ring:
Left Channel
Right Channel
Sleeve: Ground (GND)
Setup and Conguration
IMPORTANT! Installation Guidlines
• Do not connect the power supply until all NetworkHD devices are connected
to the network switch.
• NetworkHD 400 Series uses either DHCP (where a DHCP server is reachable)
or stateless address autoconguration (auto-IP) to assign link-local IP
addresses in the range of 169.254.x.x to encoders and decoders out of the
box. Your PC must be set to an address in this range in order to discover the
encoders, decoders and NHD-000-CTL.
• In order to congure the NetworkHD encoders and decoders, the “AV” port
on the NHD-000-CTL MUST be connected to the same LAN/VLAN and
Subnet as the NHD encoders and decoders.
• In order for the devices in the system to be controlled via a 3rd party
controller on a different VLAN, either the “CONTROL” port on the NHD-000-
CTL can be connected to the other LAN/VLAN and Subnet containing the
control system directly (isolated approach, recommended) or the use of a
router must be employed to route the data between different subnets by
using the NHD-000-CTL “AV” port only.
• The NHD-000-CTL’s two Ethernet interface ports are designed to reside in
different Subnets and cannot have IP addresses/subnet masks that cause
an “overlap” of the Subnets assigned to them. When using a single Network
or VLAN, for example when using NetworkHD Touch—do not connect both
ports—only use the “AV” port of the NHD-000-CTL.
• The Dante encoder contains its own MAC address and IP address. The
conguration of the Dante encoder can be manipulated using ocial
Audinate software tools.
• For connection to Dante networks, the Dante encoder network trac can
optionally be assigned to a separate VLAN with the use of MAC-based VLAN
association—a common feature found on most L2 managed switches. For
more information, visit wyrestorm.com.

Copyright © 2020 WyreStorm Technologies | wyrestorm.com
NHD-400-DNT-TX Quickstart Guide | 200107
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
3 of 4
Installation and Connections
1. Install NHD devices to allow airow through the product—when rack mounting, WyreStorm recommends using the NHD-000-RACK4 kit. The install location
should be dry, well ventilated and guaranteed to maintain the mandatory operating temperature range of the product.
2. Connect sources to the NetworkHD encoders using a HDMI cable from a quality brand, such as WyreStorm Essentials ensuring a rm port connection.
3. Connect the HDMI display to the NetworkHD decoders using an HDMI cable from a quality brand, such as WyreStorm Essentials ensuring a rm port
connection.
4. Connect NetworkHD encoders, decoders, and CTL to the network switch using well terminated and tested category cable, while ensuring compliance with
IEEE 802.3ab (for CTL, encoder, and decoder 1GbE ports).
5. Optionally, connect the RS-232 port to equipment following the RS-232 pinout section in the appropriate Quickstart Guide.
6. Optionally, connect the analog audio ports to equipment following the audio pinout section in the appropriate Quickstart Guide.
Download the NetworkHD Switch Mapping Worksheet from any NetworkHD product page to keep track of MAC addresses, device and alias names for
later reference. This will aid the setup process in NetworkHD Console and help with any reconguration or troubleshooting.
NetworkHD Console Conguration
In addition to the steps below more information on conguration can be found in the NetworkHD Installation Guide.
1. Ensure that a correctly congured network switch has been setup in advance. Guides are available from the WyreStorm website.
2. Connect a computer running Windows™ to the same LAN/VLAN as the NetworkHD components and ensure its IP is within the same subnet as the
NetworkHD default 169.254.x.x IP addresses. Ensure that no DHCP server will allocate addresses. The NHD-000-CTL “AV” port is set to a static address of
169.254.1.1 by default – do not choose this address for your PC.
3. Power On the NHD-000-CTL by connecting to a PoE switch or by using the included DC power adapter.
4. Power On the NHD devices by connecting the device to a PoE switch or by using the optional power adapter, PSU-12V-1A, available separately.
5. Once all devices have booted, open the WyreStorm Management Suite (Available from the WyreStorm website) and launch the NetworkHD Console
software and press Search.
Note: If a no devices are discovered, verify that encoders/decoders, CTL and PC are within the same subnet scope and within the same range of the CTLs
“AV” Port and disable or create an exception for the NetworkHD Console in Windows Firewall or any 3rd-party rewall/malware/antivirus software.
6. Congure the system as per the instructions in the NetworkHD Installation Guide. Right Click on the 400 Series device to see its available options, including
setting the device’s IP address and setting an Alias name. You will also nd other conguration options under the Batch Settings window.
Note: If a 3rd Party control system with a WyreStorm driver for NetworkHD is going to be used, the encoders must use the Alias prex IN1, IN2, etc. This
also applies to decoders, OUT1, OUT2, etc. For example, IN1-Satellite Receiver 1.
7. Upload to the conguration to the NHD-000-CTL by right clicking the CTL in the Other Devices section and selecting Upload.
8. Congure the scaling and HDCP values of each decoder based on the requirements of the content and display using the settings found in the Video tab in
the Batch Settings screen.
Troubleshooting
Verify that all NHD devices contain the latest version of rmware. This will ensure that all devices are up to date and working at their highest performance
level.
NetworkHD Software fails to locate TX/RX/CTL Devices
• Verify that all NHD and Network devices are powered On.
• Adjust Windows Firewall Settings – Create an exception for NetworkHD
Console.
• Verify that the PC, CTL “AV” Port, and NHD encoders and decoders are on
the same LAN/VLAN/Subnet.
• Verify that all network switches share the same VLAN conguration.
• Reboot all system components including the NHD-000-CTL and the PC.
• Ensure that only one CTL port is connected per LAN/VLAN. If only one LAN/
VLAN exists only use the “AV” port.
• Ensure the network switch is fully congured per the appropriate switch
conguration guide.
Audinate Dante Troubleshooting
• Refer to the troubleshooting information at Audinate.com or reference the
guides found at wyrestorm.com.
Failure to Connect to CTL Controller
• Follow the previous steps for failing to connect to devices. If these are
unsuccessful, press and Hold the reset button on the front of the CTL for 5
seconds.
• After a reboot the CTL will be returned to the default IP address of
192.168.11.243 for the control port and 169.254.1.1 for the AV port.
No Image Appearing on Displays
• Verify that all NHD, Network, Source, and Display devices are powered On.
• Verify that the conguration in NetworkHD Console is correct based on
system layout and components used.
• Ensure the network switch is fully congured per the appropriate switch
conguration guide.
• Test sources and displays by connecting them directly together.
• Swap out the HDMI cable.
Warranty Information
WyreStorm Technologies LLC warrants that its products to be free from defects in material and workmanship under normal use for a
period of ve (5) years from the date of purchase. Refer to the Product Warranty page on wyrestorm.com for more details on our limited
product warranty.

Copyright © 2020 WyreStorm Technologies | wyrestorm.com
NHD-400-DNT-TX Quickstart Guide | 200107
UK: [phone] | ROW: 844.280.WYRE (9973)
[email protected]
4 of 4
Note: WyreStorm reserves the right to change product specication, appearance or dimensions of this product at any time without prior notice.
Specications
Connectivity
Inputs 1x HDMI In: 19-pin HDMI Type A Receptacle 1x IR RX: 3.5mm TRS Jack Socket
1x Audio In: 3.5mm TRS Stereo Jack Socket
Outputs
1x LAN (PoE): 8P8C “RJ45” Socket ANSI/TIA-568 1x RS-232: 3-pin Phoenix
1x Audio Out: 3.5mm TRS Stereo Jack Socket 1x USB Host: USB 2.0 Type B Receptacle
1x IR TX: 3.5mm TS Jack Socket
Transmission
Transmssion Encoding Proprietary stream encoding. Video compression based on JPEG 2000
Dante / AES67 compliant audio stream encoding
End to End Latency With RX, 1 video frame (Passthrough mode) 2 video frames (scaling/video wall) e.g. 16ms @ 60Hz
Max Transmission Bit Rate 850Mb/s
Video
HDMI 300MHz Max.TMDS Clock
Maximum Data Rate 8.91Gb/s HDMI
Video Resolutions (Max)
1280x720p @50/59.94/60Hz 12bit 4:4:4/RGB
1920x1080i @29.97/30Hz 12bit 4:4:4/RGB
1920x1080p @23.98/24/25/29.97/30/50/59.94/60Hz 12bit 4:4:4/RGB
3840x2160p @23.98/24/25/29.97/30Hz 10/12bit 4:2:2/4:2:0 HDR10
3840x2160p @23.98/24/25/29.97/30Hz 8bit 4:4:4/RGB
3840x2160p @50/59.94/60Hz 8bit 4:2:0
720x480p @59.94/60Hz 12bit 4:4:4/RGB
720x576p @50Hz 12bit 4:4:4/RGB
60fps Progressive 4:4:4/RGB: 640x480 | 800x600 | 1024x768 | 1280x800 | 1280x960 | 1280x1024 | 1360x768 | 1366x768 |
1400x1050 | 1440x900 | 1600x1200 | 1680x1050 | 1920x1200
Supported Standards HDR10 | BT.2020 | BT.709 | 3D Video
Audio
Audio Formats PCM up to 8ch | Bitstream audio formats including Dolby Atmos & DTS:X | 2ch Analog
Dante: Up to 2ch PCM (HDMI) | 2ch Analog
Communication and Control
Ethernet IEEE 802.1ab 1000BASE-T
HDCP HDCP 2.2 | 1.x
EDID Programmable EDID | EDID Copy/Import | Custom EDID
RS-232 Programmable RS-232 Commands | Custom Command Generation
IR Custom Command Generation
Dante Full compatibility with Audinate control and management software tools for Dante
Installation & Mounting
Compatible Rack Mount Kit NHD-000-RACK4
Included Accessories Wall Mount Brackets | Brackets for NHD-000-RACK4 | Infrared Cables | RS-232 Terminal Block
Orientation Observe product chassis text
Power
Power Over Ethernet IEEE 802.3af (15.4W at PSE)
External Power Supply Optional part: PSU-12V-1A
Nominal Power Consumption 8W
Environmental
Operating Temperature 0 to + 45°C (32 to + 113 °F), 10% to 90%, non-condensing
Storage Temperature -20 to +70°C (-4 to + 158 °F), 10% to 90%, non-condensing
Maximum BTU 51.18 BTU/hr
Dimensions and Weight
Rack Units/Wall Box <1U at on shelf | 6U in NHD-000-RACK4
Height 25mm/1in
Width 220mm/8.67in
Depth 130mm/5.12in
Weight 0.75kg/1.65lbs
Regulatory
Safety and Emission CE | FCC | RCM | CE LVD | RoHS