X1 Bike X1 Explorer 2018 User manual

User Manual 2018
Journey Onward

First of all we would like to thank you for buying our X1 Explorer electric bike.
Our eBike has been refined and perfected for almost 2 years by our senior designers and engineers
to make it the best eBike in its class.
X1 Explorer has a fashionable style, a convenient folding feature, and is very easy to operate and
ride. X1 Explorer is an economical and practical form of portable, alternative transport, that is
environmentally friendly.
For your riding safety and to help you understand the eBike, you should read this user manual before
riding. Please do not use your X1 Explorer until you learn about the performance and operating
systems.
WARNING
Using this product may be a dangerous activity and could result in serious injury, even if you are
using safety equipment. X1 Bike, its companies, partners, associates and factories do not accept any
liability whatsoever, in regards to the use of this product by any person/s. This product is intended for
adult use only (age 18+). This product is not a toy, do not permit persons under the age of 18 to
operate. Keep this product away from unsupervised children. Do NOT exceed the weight limit of 265
lbs (120 kg) and do not ride with any passengers. Always wear a safety helmet and proper protective
gear. Do not ride barefoot and always ride with both hands.
Introduction & Disclaimer

I. Product Diagram ----------------------------------------------------P1
II. Precautions Before Use -------------------------------------------P2
III. Basic Parameters & Performance ------------------------------P3
IV. LCD Multi Display Panel ------------------------------------------P4
V. Electrical Wiring Diagram ---------------------------------------- P5 - P6
VI. Battery and Charger Care ----------------------------------------P7
VII. Use&Installation:Alarm,GPS,Handlebar&Folding --- P8 - P10
VIII. Troubleshooting ----------------------------------------------------P11
IX. Warranty & Guarantee --------------------------------------------P12
X. In The Box -----------------------------------------------------------P13
XI. Product Certification -----------------------------------------------P14
XII. Quality Control ------------------------------------------------------P15
Table of Contents

I.ProductDiagram
1
2
3
4
5
6
7
8
9
10
11
12 13
14
15 16
1
1. 10-inch Pneumatic Tire (air 40psi)
2. Suspension Fork
3. Shock Absorber
4. Slip Joint for Folding Function
5. Horn and Front LED Light Switch
6. Brake Levers (Disconnects Power to
Motor When Pulled)
7. LCD Multi Display Panel
8. Twist Throttle
9. Trigger for Folding the eBike
10. Adjustable Seat
11. Charging Port
12. Battery Cover With LED Brake Light
13. Brushless, Gearless Motor (Hub)
14. Kickstand
15. Foot Rests
16. Mechanical Lock/Key Start

1. Before using, learn about the X1 Explorer features, functions, and basic operations in this handbook.
2. Make sure that the brakes are working correctly and the tires are fully aired (40 psi).
3. For riding comfort and safety, adjust the seat height to ensure that your feet can touch the ground.
4. When using your X1 Explorer for the first time, please ride a short distance to make sure you can handle
the eBike. Only attempt to ride longer distances, in the road, bike lane, sidewalk, or across roads AFTER
you have learned to control the eBike.
5. This eBike is not suitable for use in poor road and weather conditions, such as rain, snow or icy surfaces.
Do not use your eBike for Extreme Sports or try to do tricks UNLESS you are a professional and use
protective gear. We always recommend riders wear a helmet.
6. When the outside temperature is 23 °F (-5 °C) It will have a negative impact on battery usage. So
please charge your battery at room temperature. Please always discharge your battery before charging, this
will improve performance and life span.
7. The riding distance of this bike is measured under the average temperatures of 77 °F (25 °C) The
average weight of 170 LBS (77 KG) and smooth flat surfaces. Battery life will vary due to riders weight,
environment, temperatures and riding habits/speed. Maximum range is achieved when riding on a flat even
surface, not using the top speed, and with the driver weight around 170 lbs.
II. Precautions Before Use
2

III.BasicParameters&Performance
Finished eBike Battery
Wheel base 776mm Voltage 36V
L x W x H (unfolded) 1035*1050*550mm Capacity 25 mile = 8.4AH
37 mile =11.6AH
L x W x H (folded) 1055*603*300mm Battery core Panasonic 18650-2900PF
Maximum speed 25km/h Cycle life More than 1,000 times
Maximum riding mileage 40/60km Discharging rate 3C
Maximum load 120kg Charging time 4h
Noise Less than 60db Controller
Wheel diameter 254mm Style Sine wave
Overall weight Less than 18kg Maximum current 14A
Motor Minimum voltage 29V
Rated voltage 36V Charger
Rated power 350W Input voltage 220V
Rated rotor speed 600RPM Output voltage 42V
Maximum torque 16N.M Output current 2A
Maximum efficiency 83% Plug style 3pin aviation plug
Style Brushless and gearless Maximum permissible
gradient 15°
3

LCD Display Panel
LED Head Light
Speedometer
Remaining Battery Meter
Temperature Display
Odometer/Tripometer Display
IV.LCDMultiDisplayPanel
Speedometer
Odometer/Tripometer Display
Remaining Battery Meter
LED Head Light
Horn
LCD Display Panel
4

V.ElectricalWiringDiagram
System structure general set
5
GPS

Wiring diagram for
controller (general set)
6

IMPORTANT
The battery is located in the frame of the eBike
underneath the charging port area. Do not attempt to
disassemble the battery compartment, or try to connect
positive to negative. Please charge the eBike every 15-30
days (even if not being used) in order to keep the battery
healthy. For optimum life span, the battery should be
empty before charging.
VI.BatteryandChargerCare
Battery description
Fully-charged
voltage 41.5v
Undervoltage
protection 29v
Core brand Panasonic power core
Core quantity 30/40pcs
Charging
temperature 0~45℃
Discharging
temperature -20~60℃
USING THE CHARGER:
1. Connect charger plug to 110/240v mains power supply
socket first.
2. Connect charger to the eBike charging port, and screw
into place.
3. After the eBike is fully charged, remove the plug from the
eBike charge port and then pull the power cord from
the wall.
4. Always try to charge the battery from almost-empty, and
never let it stay uncharged for more than 1 month.
7
PRECAUTIONS:
1. Please ONLY use the original charger to charge the X1 Explorer. If a third party charger is used it may cause
fire, battery explosion, or other dangerous hazards. It will also invalidate your warranty.
2. Input voltage and Output voltage are 110v and 42v. The charger connector has 1 positive electrode and 3
negative electrodes. Please don’t disassemble or connect negative to positive. Do not use third party batteries.
3. Red Light on charger box = Battery is currently charging. Green Light on charger box = eBike is fully charged.
4. Only charge indoors. Keep away from water. Do not leave this eBike in the sun, and during transport of the
eBike do not let it shake around too much.
5. If the charger cord is broken or damaged, please replace the charger. Do not attempt to disassemble the
charger as you may cause yourself to get an electric shock.

VII.Use&Installation:Alarm,GPS,Handlebar&Folding
Function of Immobilizing Anti-Theft Alarm
ACTIVATE
ALARM
DISARM ALARM
& TURN-OFF
AUTO-START
AUTO-START
(PRESS TWICE)
EMERGENCY
PANIC BUTTON
INDICATOR LIGHT
Key Start
The mechanical lock is used if your Keyfob
becomes lost or broken. Please keep your spare
physical key and extra keyfob in a safe place.
GPS
Included in the package is a GPS tracking
device. You will need to buy a SIM card for this
feature. Simply connect the positive/negative
cables into the Alarm Controller inside the battery
cover. Instructions are in the GPS tracker box
and the wiring diagram is in this manual.
off
on
8

9
Install the
handlebar
this way
InstallationofHandlebar
Please visit our website www.x1bike.com/gallery for a
video tutorial on how to install the handlebar.
1. Loosen screw A and remove the black cover.
2. Place the handlebar onto the Explorer and insert
screw A back into the same hole, and tighten using the
included allen wrench.
3. Once you have tightened the screw, stand in front of
the Explorer and align the handlebars and front wheel
to be straight.
4. Now tighten the two side screws B located
underneath the handlebar.
A
B
Remove
this cover
A

FoldingSystem
Squeeze this
trigger.
2. Using the palm
of your hand,
slightly press down
on the frame above
the fold-trigger and
simultaneously
squeeze the trigger
To unfold, simply
squeeze the fold-
trigger and push the
bike apart with the
seat and the
handlebar.
10
3. Pull up on the
frame until the bike
locks into position
whilst squeezing the
trigger
Unfolding with light
force in this direction
1. Loosen the seat
clasp and twist the
seat 90 degrees in
either direction

VIII.Troubleshooting
MOTOR DOES NOT ROTATE
1. Motor joint became loose.
2. Battery may be too low.
3. Motor cable is damaged.
4. Throttle is faulty.
5. Controller is faulty.
6. Motor Hub is damaged.
BATTERY CANNOT BE CHARGED
1. Charger connector is loose.
2. Charger is damaged.
3. Battery pack is damaged.
4. Battery needs re-conditioning
THERE IS ABNORMAL
SOUNDS FROM DAMPERS /
SUSPENSION
1.Damping spring needs to be
lubricated.
2.Damping sleeve is loose.
Maintenance tips:
1.Do not park your eBike outdoors in an exposed area. Avoid
direct sunlight and rain water. If water enters the eBike’s
circuits, your eBike may become damaged.
2.Check your tires regularly. Always make sure your brakes are
in working order. Check all joints regularly to make sure
they are operational.
11
If one of the following occurs, use this checklist to address the issue.

IX.WarrantyandGuarantee
1.We implement a standard guarantee / warranty system for our products. We provide free maintenance,
replacement/installation of parts, and replacement services for those products which comply with warranty
conditions (USA, Canada and Mexico only). Excluding insurance, post/delivery and transport charges, we
provide free warranty service for 1 year. Extended warranties are available.
2.Customers enjoy warranty service by registering their warranty on our website. The serial VIN No. on the
registration page must be consistent with that on the eBike. The warranty period will commence from the date of
purchase (proof of purchase will be required for all warranty claims). If the actual date for warranty cannot be
presented, or you cannot provide proof of purchase, then the factory production date will be considered as the
initial date for warranty.
3.If there are any significant performance problems within 7 days of purchase, or the product is defective,
customers may choose to maintain and repair at our cost, or replace the eBike with an identical eBike. No
returns are permitted for this eBike under any circumstances. All sales are final.
4..If there is any product performance errors within your warranty period, we will provide free maintenance
service after such problem is confirmed and assessed.
5.Within your warranty period, the following circumstances are not part of your free warranty/maintenance if:
. The total mileage of the eBike is over 1200 miles (1900 km).
. Any damage is caused by installation or use arising from failure to follow the requirements in this manual.
. Product serial VIN No. is deleted or modified.
. The product serial VIN No. or model on the warranty card is not consistent with the product itself.
. The product is disassembled or maintained by unauthorized personnel.
. Scratches (including vehicle housing, handle, tires and gearbox etc.) which does not affect product function.
. Product damage caused by accidents or improper use (such as mechanical damage, falling or impact) .
. Any damage caused by overloading or extreme sports.
. Any damage caused by fire, liquid soaking, earthquake, abnormal storage or force majeure.
. Loss of quick-wear parts such as packing material and various technical data.
. Failures or damage caused by those factors unrelated to product design, technology and quality etc.
6. We provide a maintenance service at your cost, for faults outside the warranty or guarantee period.
12

13
• Your X1 Explorer
• 1 Charger Unit (110/240v Power Adapter)
• GPS tracking device (requires SIM card and contract)
• 2 Keys and 2 Remote Keyfobs
• 1 spare inner tube
• Instruction Manual
• Allen Wrench Set
• 1 Year Limited Warranty
X.InTheBox

14
XI.ProductPatent,PICCandTest/SafetyCertificate

XII.QualityControl
This X1 Explorer was hand made and hand tested prior to packing, and has passed
quality inspection. It was approved to leave the factory.
Proof of purchase is required to activate your warranty. The VIN number is allocated to
you and your X1 Explorer at the time of registration (warranty is transferrable).To register
your warranty, please visit https://x1bike.com/register-your-warranty/
SEAL OF Q.C. PASS
SELLER NAME
SELLER LOCATION
VIN NUMBER
15

X1BikeⓇandX1ExplorerⓇareRegisteredTrademarksofX1TechnologyLLC.Allrightsreserved.
X1bike.comX1explorer.com
Journey Onward