Xerox 2218 - FaxCentre B/W Laser User manual

FaxCentre®2218
fax print copy scan
Service
Manual

December 2006
i
WorkCentre M20, 4118, FaxCentre 2218 Family
Introduction
Introduction
About This Manual .......................................................................................................... iii
Change History ............................................................................................................... iv
Warnings, Cautions And Notes....................................................................................... vi
Safety Precautions.......................................................................................................... vii
Health and Safety Incident reporting............................................................................... viii
Translation of Warnings.................................................................................................. ix

December 2006
1-1
WorkCentre M20, 4118, FaxCentre 2218 Family
Service Call Procedures
1 Service Call Procedures
SCP 1 Initial Actions........................................................................................................ 1-3
SCP 2 First Call Actions.................................................................................................. 1-3
SCP 3 Normal Call Actions ............................................................................................. 1-4
SCP 4 Fault Analysis ...................................................................................................... 1-4
SCP 5 Subsystem Maintenance ..................................................................................... 1-6
SCP 6 Final Actions ........................................................................................................ 1-6
SCP 7 Machine Configurations and Options................................................................... 1-7

December 2006
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WorkCentre M20, 4118, FaxCentre 2218 Family
Status Indicator RAPs
2 Status Indicator RAPs
Chain 1 - Standby Power
1.1 Power Failure RAP.................................................................................................... 2-3
Chain 5 - Document Transport
5.1 Load Document RAP ................................................................................................ 2-5
5.2 Document Jam RAP.................................................................................................. 2-5
Chain 6 - Imaging
6.1 LSU Error RAP.......................................................................................................... 2-7
Chain 8 - Paper Transport
8.1 Door Open RAP ........................................................................................................ 2-9
8.2 Bypass Jam RAP ...................................................................................................... 2-9
8.3 Duplex Jam RAP....................................................................................................... 2-10
8.4 Paper Jam 0 Open/Close Door RAP......................................................................... 2-11
8.5 Paper Jam 1 Open/Close Door RAP......................................................................... 2-12
8.6 Paper Jam 2 Check Inside RAP................................................................................ 2-12
8.7 No Paper Add Paper RAP......................................................................................... 2-13
8.8 Tray 2 Not Detected RAP.......................................................................................... 2-13
Chain 9 - Xerographics
9.1 Install Cartridge RAP................................................................................................. 2-15
9.2 Non-Xerox Toner Cartridge RAP .............................................................................. 2-15
9.3 Drum Warning RAP................................................................................................... 2-16
9.4 Replace Drum RAP................................................................................................... 2-16
9.5 Toner Empty RAP ..................................................................................................... 2-17
9.6 Toner Low RAP......................................................................................................... 2-17
Chain 10 - Print Transport and Fusing
10.1 Low Heat Error RAP................................................................................................ 2-19
10.2 Open Heat Error RAP ............................................................................................. 2-20
10.3 Over Heat Error RAP .............................................................................................. 2-21
Chain 20 - Fax
20.1 Fax Error Messages RAP ....................................................................................... 2-23
20.2 Scan to E-mail Error Messages RAP (M20F) ......................................................... 2-24
20.3 Fax Faults Without a Message RAP ....................................................................... 2-25
OF - Other Faults
OF1 Function Impossible RAP........................................................................................ 2-27
OF2 IP Conflict RAP ....................................................................................................... 2-27
OF3 Use Auxiliary Access RAP ...................................................................................... 2-28
OF4 Audible Noise RAP.................................................................................................. 2-28
OF5 Waste Toner Contamination RAP........................................................................... 2-29
OF6 Failure to Copy or Fax From the Document Feeder RAP....................................... 2-30

D 2 6
WorkCentre M20, 4118, FaxCentre 2218 Family
Image Quality
3 Image Quality
Image Quality RAPs
IQ1 Image Quality Entry RAP ......................................................................................... 3-3
IQ2 Blank Copies RAP.................................................................................................... 3-8
IQ3 Black Copies From the Scanner RAP ...................................................................... 3-9
IQ4 Blurred Image From the Scanner RAP..................................................................... 3-9
IQ5 Vertical Black Lines or Bands RAP .......................................................................... 3-10
IQ6 Vertical White Lines RAP......................................................................................... 3-11
IQ7 Light Image RAP ...................................................................................................... 3-11
IQ8 Dark Image RAP ...................................................................................................... 3-12
IQ9 Background RAP...................................................................................................... 3-13
IQ10 Ghost Images RAP................................................................................................. 3-14
IQ11 Stains on Back of Paper RAP ................................................................................ 3-15
IQ12 Poor Fusing RAP.................................................................................................... 3-15
IQ13 Partial Blank Image (Not Periodic) RAP................................................................. 3-16
IQ14 Partial Blank Image (Periodic) RAP ....................................................................... 3-16
IQ15 Different Image Density (Left and Right) RAP........................................................ 3-17
IQ16 Horizontal Bands RAP............................................................................................ 3-17
IQ17 Periodic Printing Defects Check RAP .................................................................... 3-18
IQ18 Print Damage RAP................................................................................................. 3-19
IQ19 DADF Lead Edge Offset RAP (M20F/2218)........................................................... 3-19
IQ20 Poor Side Edge Registration RAP.......................................................................... 3-20
IQ21 Spots or Marks RAP............................................................................................... 3-20
Image Quality Specifications
IQS 1 Solid Area Density ................................................................................................ 3-21
IQS 2 Skew ..................................................................................................................... 3-22
IQS 3 Registration........................................................................................................... 3-22

December 2006
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WorkCentre M20, 4118, FaxCentre 2218 Family
Repairs and Adjustments
4 Repairs/Adjustments
REPs 1 - Standby Power
REP 1.1 SMPS + HVPS (M20F) ..................................................................................... 4-3
REP 1.2 PBA Main (M20F) ............................................................................................. 4-4
REP 1.3 PBA Main (4118/2218) ..................................................................................... 4-5
REP 1.4 HVPS (4118/2218)............................................................................................ 4-6
REP 1.5 SMPS (4118) .................................................................................................... 4-7
REP 1.6 SMPS (2218) .................................................................................................... 4-9
REP 1.7 SMPS - PSP Fuser (2218)................................................................................ 4-10
REPs 2 - User Interface
REP 2.1 ELA HOU OPE Assembly (M20F) .................................................................... 4-13
REP 2.2 ELA HOU OPE Assembly (4118) ..................................................................... 4-15
REP 2.3 ELA HOU OPE Assembly (2218) ..................................................................... 4-17
REPs 4 - Main Frame, Covers and Drives
REP 4.1 ELA HOU - Drive Assembly.............................................................................. 4-19
REP 4.2 MEA Unit - Rear Cover..................................................................................... 4-20
REP 4.3 PMO Cover Exit Rear ....................................................................................... 4-21
REP 4.4 ELA HOU - Frame Main Assembly................................................................... 4-22
REPs 5 - Document Transport
REP 5.1 ELA HOU - DADF (M20F/2218) ....................................................................... 4-25
REP 5.2 ELA HOU - ADF (4118) .................................................................................... 4-32
REP 5.3 PBA SUB - DADF ............................................................................................. 4-35
REPs 6 - Imaging
REP 6.1 Unit - LSU ......................................................................................................... 4-37
REPs 7 - Paper Supply
REP 7.1 MEC Unit - Tray Assembly ............................................................................... 4-39
REPs 8 - Paper Transport
REP 8.1 ELA HOU - Side Cover Assembly .................................................................... 4-41
REP 8.2 MEA Unit - Duplex Assembly............................................................................ 4-42
REP 8.3 Transfer Roller Assembly ................................................................................. 4-42
REP 8.4 ELA HOU - MP Assembly................................................................................. 4-43
REP 8.5 MEA Unit - Feed Roller Assembly .................................................................... 4-44
REP 8.6 ELA HOU - Pickup Assembly ........................................................................... 4-45
REPs 10 - Print Transport and Fusing
REP 10.1 ELA HOU - Fuser Assembly........................................................................... 4-49
REP 10.2 MEC - Exit Assembly...................................................................................... 4-51
REP 10.3 MEA Unit - Cover PA Exit Assembly .............................................................. 4-52
REPs 14 - Scanner
REP 14.1 ELA HOU - Scanner Assembly....................................................................... 4-53
ADJs 1 - Machine Settings
ADJ 1.1 Machine Settings............................................................................................... 4-59
ADJs 5 - Document Transport
ADJ 5.1 DADF Side Edge Registration Adjustment (M20F/2218) .................................. 4-61
ADJ 5.2 ADF Side Edge Registration Adjustment (4118)............................................... 4-61

December 2006
5-1
WorkCentr
Parts Lists
5 Parts Lists
PL 1 - Standby Power
PL 1.10 SMPS and PBA Main (M20F) (1 of 2)................................................................ 5-3
PL 1.12 SMPS and PBA Main (M20F) (2 of 2)................................................................ 5-4
PL 1.15 SMPS and PBA Main (4118) ............................................................................. 5-5
PL 1.20 SMPS and PBA Main (2218) ............................................................................. 5-6
PL 2 - User Interface
PL 2.10 OPE Assembly (1 of 2) (M20F).......................................................................... 5-7
PL 2.11 OPE Assembly (2 of 2) (M20F).......................................................................... 5-8
PL 2.15 OPE Assembly (4118) ....................................................................................... 5-9
PL 2.18 OPE Assembly (2218) ....................................................................................... 5-10
PL 4 - Main Frame, Covers and Drives
PL 4.10 Base Frame Assembly....................................................................................... 5-11
PL 4.15 Main Frame Assembly (1 of 2)........................................................................... 5-12
PL 4.17 Main Frame Assembly (2 of 2)........................................................................... 5-13
PL 4.20 Drives Assembly................................................................................................ 5-14
PL 4.25 Covers ............................................................................................................... 5-15
PL 5 - Document Transport
PL 5.10 DADF Assembly (1 of 5) (M20F, 2218) ............................................................. 5-16
PL 5.11 DADF Assembly (2 of 5) (M20F, 2218) ............................................................. 5-17
PL 5.12 DADF Assembly (3 of 5) (M20F, 2218) ............................................................. 5-18
PL 5.13 DADF Assembly (4 of 5) (M20F, 2218) ............................................................. 5-19
PL 5.14 DADF Assembly (5 of 5) (M20F, 2218) ............................................................. 5-20
PL 5.20 ADF Assembly (1 of 3) (4118) ........................................................................... 5-21
PL 5.22 ADF Assembly (2 of 3) (4118) ........................................................................... 5-22
PL 5.24 ADF Assembly (3 of 3) (4118) ........................................................................... 5-23
PL 5.25 Platen Cover Assembly (4118).......................................................................... 5-24
PL 6 - Imaging
PL 6.10 LSU.................................................................................................................... 5-25
PL 7 - Paper Supply
PL 7.10 Tray 1 Cassette Assembly................................................................................. 5-26
PL 7.15 Tray 2 Cassette Assembly (1 of 2) .................................................................... 5-27
PL 7.16 Tray 2 Cassette Assembly (2 of 2) .................................................................... 5-28
PL 8 - Paper Transport
PL 8.10 Side Cover Assembly (1 of 3)............................................................................ 5-29
PL 8.11 Side Cover Assembly (2 of 3)............................................................................ 5-30
PL 8.13 Side Cover Assembly (3 of 3)............................................................................ 5-31
PL 8.15 Feeder Assembly............................................................................................... 5-32
PL 8.20 MP Assembly..................................................................................................... 5-33
PL 8.25 Pickup Assembly ............................................................................................... 5-34
PL 9 - Xerographics
PL 9.10 Toner & Drum Cartridge .................................................................................... 5-35
PL 10 - Fusing and Copy/Print Transportation
PL 10.10 Exit Assembly .................................................................................................. 5-36
PL 10.15 Fuser assembly................................................................................................ 5-37
PL 14 - Scanner
PL 14.10 ELA HOU Scanner Assembly (1 of 3).............................................................. 5-38
PL 14.11 ELA HOU Scanner Assembly (2 of 3).............................................................. 5-39
PL 14.13 ELA HOU Scanner Assembly (3 of 3).............................................................. 5-40
PL 31 - Maintenance/Installation/Removal Kits
PL 31.10 Maintenance/Installation/Removal Kits............................................................ 5-41
Part Number Index .......................................................................................................... 5-42

December 2006
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WorkCentre M20, 4118, FaxCentre 2218 Family
General Procedures and Information
6 General Procedures/Information
GP 1 to GP 24
GP 1 Engine Test Mode Entry ........................................................................................ 6-3
GP 2 User Mode Entry.................................................................................................... 6-8
GP 3 Service Mode Entry................................................................................................ 6-13
GP 4 Fax Setup............................................................................................................... 6-26
GP 5 Memory Clear ........................................................................................................ 6-26
GP 6 Maintenance .......................................................................................................... 6-27
GP 7 Reports .................................................................................................................. 6-29
GP 8 Firmware Upgrade ................................................................................................. 6-31
GP 9 Identify Sale Date................................................................................................... 6-31
GP 10 General Disassembly Precautions....................................................................... 6-32
GP 11 Machine Specifications ........................................................................................ 6-32
GP 12 Circuit Description................................................................................................ 6-39
GP 13 Circuit Operation.................................................................................................. 6-44
GP 14 Scanner Operation............................................................................................... 6-47
GP 15 Host Interface....................................................................................................... 6-49
GP 16 Engine Controller (M20F)..................................................................................... 6-51
GP 17 PBA OPE Operation (M20F)................................................................................ 6-55
GP 18 PBA LIU (M20F)................................................................................................... 6-56
GP 19 SMPS Unit Operation (M20F).............................................................................. 6-57
GP 20 Acronyms and Parts Description List................................................................... 6-58
GP 21 DADF/ADF Document Feeding Specifications .................................................... 6-63
GP 22 Paper and Media Specifications .......................................................................... 6-64
GP 23 Service Log.......................................................................................................... 6-65
GP 24 ADF Test (4118) .................................................................................................. 6-66
GP 25 DADF Diagnostic (2218)...................................................................................... 6-66
GP 26 Restriction of Hazardous Substances (RoHS)..................................................... 6-69
Change Tags
Change Tags................................................................................................................... 6-71
M20F Tags...................................................................................................................... 6-71
4118 Tags .......................................................................................................................6-72
2218 Tags .......................................................................................................................6-72

December 2006
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WorkCentre M20, 4118, FaxCentre 2218 Family
Wiring Data
7 Wiring Data
Wiring Diagrams
Wiring Diagrams.............................................................................................................. 7-3
PWB Connector Locations
PWB Connector Locations.............................................................................................. 7-21

December 2006
8-1
WorkCentre M20, 4118, FaxCentre 2218 Family
Accessories
8 Accessories
ACC 1 PBA Foreign Device Checkout............................................................................ 8-3
ACC 2 Foreign Device Interface Installation ................................................................... 8-3