Xerox DocuColor 30 Service manual

Customer Expectation Setting Document
Fiery X40 with version 1.0 Software, Digital Front End for DocuColor 40/30
December 1, 2000
1
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Customer Support
Server Installation
•The physical installation of the Fiery X40 server is done by a
Xerox Customer Service Engineer. Please call the Hotline
number below for a status if a Xerox Customer Service
Engineer has not arrived to perform this installation within one
day of delivery.
•Installation on the network is a customer responsibility.
•Some Software options are Customer Installable (i.e.
DocBuilder Pro).
Software Upgrades
•Periodically, Xerox will make available bug fixes and other
software releases. Future releases will be designed to be
customer installable. For those, it will be the customer’s
responsibility to perform the software upgrade activities.
Hotline numbers
•The Xerox Customer Support Centers are available to provide
general information, answer questions, and dispatch service
calls. You can reach the Customer Support Center at the
following toll-free phone numbers:
United States 1-800-821-2797
Canada 1-800-939-3769
Analyst Services
•A variety of services are available from your Xerox Systems
Analyst. All services are billable. Please contact your Sales
Representative for more information.
Customer Training
•Customer Training is available on the Fiery X40. All training is
billable. Please contact your Sales Representative for more
information.
Reference Material
The X40 is shipped with a complete set of documentation for the
installation and use of the server on CD only. This documentation
is in one of two formats and is provided in the Customer Media
Package bundled with each server.
The following documentation is available on the User
Documentation CD and is in Adobe Acrobat PDF format.
•Setup: How to set-up and configure the Fiery X40 from the
LCD interface.
•Installing Software: How to install client software and printer
files onto workstations from CD or WebTools.
•Printing: How to print to the Fiery X40 from Macintosh,
Windows, and UNIX workstations.
•Utilities: How to use remote utilities and WebTools to spool,
download files, and fonts, scan and calibrate.
The following documentation is in hardcopy format.
•Customer Release Notes: Contains customer information
about the controller and client software that was not included
in the electronic customer documentation. This information
includes caveats and workarounds.
Space Requirements / Service Space Envelope
The following diagram is intended only as a representation of the
installation requirements of a fully configured DocuColor 30/40 with the
Fiery X40.
356 mm
14 in
50mm
2 in
33.7 in
856 mm
610 mm /
24 in
Minimum Space
Requirements for the
Fiery X40 Server
610 mm /
24 in
33.7 in
856 mm
50 mm
2 in
356 mm
14 in.
25.8 in
655 mm
610 mm /
24 in
25.8 in
655 mm
Work Surface
or CWS
furniture
(if on left side)
Work Surface or
CWS furniture
(if on right side)
DocuColor 30/40 WS
WS
Dimensions: 16.0” (H) x 25.0” (W) x 21.0” (D)
40.6 cm (H) x 63.5 cm (W) x 53.3 cm (D)
Weight: 55.5 lbs. (25.5 kg)
Length of Server
Power cord 88” (2.2 meters)
Length of cable
connecting the
Server to the
DocuColor 30/40
191” (4.8 meters)
Electrical Requirements Server
Voltage 100 to 125 / 200 to 240 VAC RMS,
single phase, automatically configured
Amperage 15
Cycles (single phase) 60 Hz, single phase
Xerox Receptacle Part No. 600S3704
Receptacle NEMA Part No. 5-15R
Receptacle Diagram
Power 150 W maximum
Note:
1. Surge protection is strongly recommended for all DFE installations.
2. The power source for the DFE must be continuous and not
interrupted by an on-site power failure.
Installation Considerations
•Electrical requirements and space requirements must be satisfied
prior to equipment delivery.
•A Xerox Customer Service Engineer (CSE) physically installs the
Fiery X40. The customer is responsible for configuring the DFE to
the network.
•To enable System Administrators and others to work at the DFE,
the work surface should be desk height.
•To enable Xerox Service Representatives to safely repair the
system, the work surface should measure at least 36” x 36 “.
•The work surface of the DFE must not infringe on the space
required by the IOT and any attached accessories unless the work
surface is a table that has wheels and can be easily moved. Refer
to the DocuColor 30/40 Customer Expectations Setting Document.
•There should be a minimum of 78 inches (1,981 mm) clearance
from the floor to the nearest overhead obstruction.
•One Network drop is required for installation.

Customer Expectation Setting Document
Fiery X40 with version 1.0 Software, Digital Front End for DocuColor 40/30
December 1, 2000
2
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Environmental Requirements
Min. Max.
Operating Temperature 50 oF (10oC) 104 oF (40oC)
Humidity (non condensing) 5% RH 95% RH
Altitude (above sea level) 010,000 ft.
(3,048 m)
Server Specifications (minimum)
•433 MHz Celeron Processor
•256 MB RAM
•CDROM
•Mousitometer
•ZIP Drive
•8.4 GB IDE hard drive
•10/100 BaseT Network capability (auto sensing)
•Y2K compliant.
Note:
1. Only 4GB out of 8.4 GB is used for printing and file storage.
Network Connectivity
Protocol Stack Printing
Services Supported Frame Types Platform
Novell IPX / SPX PServer Ethernet 802.2
Ethernet 802.3
Ethernet_II
Ethernet SNAP
Token Ring 802.2
(option)
Token Ring SNAP
(option)
Windows NT
4.0
Windows 95, 98
Windows 2000
TCP / IP LPD/LPR Ethernet_II
Token Ring SNAP
(option)
Windows NT
4.0
Windows 95, 98
Windows 2000
SunOS 4.1.x
TCP / IP SMB Ethernet_II
Token Ring SNAP
(option)
Windows NT
4.0
Windows 95, 98
Windows 2000
TCP / IP HTTP/IPP Ethernet_II Windows 2000
TCP / IP SPM/Port
9100 Ethernet_II Windows 2000
AppleTalk PAP Ethernet SNAP
(EtherTalk Phase 2
only)
Windows NT
4.0
Macintosh
Parallel Port LPT1 N/A Windows NT
4.0
Windows 95,98
Windows 2000
The customer is responsible for supplying one network drop to enable the install.
Printing Specifications
PostScript
The Fiery X40 is a true Adobe PostScript 3 controller with PDF
native printing.
Print Speed / System Performance
•The maximum print speed for the X40 system is limited by the
print speed of the DocuColor 30/40.
•DocuColor 30/40 is a document printer; therefore in reverse
order printing the print engine will not cycle up until the entire job
is ready. This will impact First Copy Out Time (FCOT). The
copier may cycle down between each job depending on job
complexity.
•Overall system performance (‘Click to Clunk’ time) is primarily
dependent upon the software applications and network
environment being used. Rasterizing (RIP-ing) is only a small
fraction of Click to Clunk time.
•Printing with custom software applications may produce
unexpected or unknown results.
•The X40 DC 30/40 provides accurate billing of all color and
black & white images when programmed in black detection
mode. When black detection is enabled, productivity will be
affected by the detection of the black toner to process color
mix.
Maximum Image Sizes
•The maximum image size from an application is limited to the
image size produced by DocuColor 30/40. The application and
the DocuColor 30/40 setup controls image position.
•The maximum imageable area for the DocuColor 30/40 is as
follows:
Inches Millimeters
Copier
Mode 17 ±0.5% X 11.69 ±0.5% 432 ±0.5% X 297 ±0.5%
Printer
Mode 17.13 ±0.5% X 11.69 ±
0.5% 435 ±0.5% X 297 ±0.5%
IOT Firmware supported
•Firmware version 4.6 and higher only. X40 will not
communicate with earlier versions.
ECT Compression
•The Compression efficiency is dependent on file type and
complexity. Artifacts may be possible depending on the file
complexity. Compression can not be turned off.
Calibration
•Mousitometer is the primary calibration method through
ColorWise Pro Tools.
•The Mousitometer is supported with ColorWise Pro Tools/
Command workStation for Windows or with the FACI kit. Mac
is not supported.
•For best results, calibrate on media that will be used for the
print job.
•An optional X-Rite DTP32 densitometer is also available for
use with ColorWise Pro Tools.
•Color monitor calibration is the responsibility of the customer.
•Optimal print quality is achieved by using a densitometer. For
RGB emitting applications (PowerPoint, Word, and Excel), use
the DocuColor 30/40 calibration target. For CMYK applications
(Quark, Pagemaker) use the SWOP target.
Print Quality and Color Management
•The appearance of the document displayed on the monitor
screen may not match the output print because the monitor
uses RGB color space parameters.
•For imported RGB images, optimal color is achieved in the
EPS format. Other imported file formats may produce
unexpected results.
Separations Support
•For the PC, only QuarkXPress & PageMaker should be used
for separations.
•For the Mac, only QuarkXPress 4.0 or PageMaker version 6.5
can be used for separations.
•The Combine Separation option is only supported for
QuarkXPress and PageMaker using four-pass color.

Customer Expectation Setting Document
Fiery X40 with version 1.0 Software, Digital Front End for DocuColor 40/30
December 1, 2000
3
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Printer Driver & Utility Support
PostScript
•EFI Unidriver for Windows 95/98/NT 4.0 (PS) – (requires NT
Service Pack 5)
•Adobe driver for Windows 95/98/NT 4.0 (PS) – (requires NT
Service Pack 5)
•Windows 2000 LPR or MS Postscript driver on Windows 2000
CD
•Macintosh
•UNIX Printing LPR/LPD only
•No driver support for DOS applications
Notes:
1) Adobe Drivers are supplied on the User S/W CD in addition to the
Fiery Drivers. The Adobe drivers will not support the following Fiery
driver features:
-Two way communication
-Job notes
-PowerForm
2) PowerForm option is only supported with the WinNT 4.0 and Support
Pack 5 using the Fiery Driver and MS Office 2000 with PowerPoint 2000.
Supported Paper Sizes
The following list represents the only paper sizes supported by the Fiery
X40
Letter and SEF Transparencies (8 ½ X 11 &
A4 Only)
Letter-M and SEF Letter-
M (edge to edge printing) A3
Legal and Legal 13 A3-M (edge to edge printing)
8 x 10 LEF & SEF A4 and SEF A4
11 x 17 A4-M and SEF A4-M (edge to
edge printing)
11 x 17-M (edge to edge
printing) A6 SEF
9 x 11 SEF ISO B4
9 x 12 ISO B5 and SEF B5
12 x 18 Custom Paper (from Bypass
Tray Only)
DocuPac
Tray Alignment
Tray alignment feature is not supported within QuarkXPress for
Windows. Reference Release Notes for details.
Slip Sheets
Slip sheets and interleave sheets are only available from Tray 3.
Finishing Options
Sorter
•The sorter is supported with X40 DC 30/40 v1.0 with reverse
order and face-up printing.
Stacker/Stapler
•Stapling & Offsetting are supported in the X40 DC 30/40 v1.0
and higher. The DC 30/40 IOT determines the stapling
capacity. When maximum capacity is exceeded, unstapled
sets will be delivered with no warning messages displayed.
ASF Booklet Maker
•The X40 v 1.0 and higher supports the ASF Booklet Maker for
page sizes that can be loaded from the internal paper trays
only, not the bypass tray.
Fiery Link – Job status utility
The Fiery Link is a job tracker utility that provides an intuitively dynamic
desktop “picture in picture” interface to every user with access to a Fiery
Color Server.
FieryLink allows anyone who prints to a DocuColor 30/40 to view the
state of the device and the progress of their print jobs - right from their
workstations. FieryLink display inhabits a small, user-positioned window
on the desktop, enabling easy monitoring of:
•Toner and paper levels
•Graphical alerts for paper jams
•Time remaining for job to print
•Position in the queue
•Status of the job
•Server information
•Fiery Link Supports:
•Windows 95/98
•Windows NT 4.0
•AppleTalk
•No support for Windows 2000 in this release
Down loader
Utility for downloading data files (PostScript, PDF & EPS)
Uses IPX or TCP/IP for Win 95/98 and Win NT 4.0.
Supports Win 95/98, Win NT & AppleTalk
No support for Windows 2000 in this release
Spooler
WebSpooler only
WebTools (Spooler, Down loader, Install, Setup)
Java capable browser platforms only
Mac platforms may not fully support WebTools.
Optional Kits
•Token Ring Connectivity Kit (auto sensing 4/16 MB)
•X-Rite DTP32 Densitometer
•DocBuilder Pro
•Fiery Advanced Controller Interface (FACI) (Free Form/PowerForm
is only available with the FACI option)
•Server stand
DocBuilder Pro (requirements)
DocBuilder Pro is an advanced layout and design application for the X40
controller. It can be used on the server or at a client workstation with
Fiery’s Command Workstation Software. DocBuilder pro for X40 is NOT
compatible with previous Xerox products. Minimum requirements are:
Server configuration minimum specification
•X40 with Fiery Advanced Controller Interface (FACI) is
required if server will be used as the DocBuilder Pro
workstation.
•Command Workstation Software (included with X40 in
Customers Media Pack)
•Server software version 1.0
Client configuration minimum specification
•Intel-Pentium class Processor (200Mhz or higher)
•Windows NT 4.0 (Service Pack 4 or 5) or Windows 95/98
•Command Workstation Software (included with X40 in
Customers Media Pack)

Customer Expectation Setting Document
Fiery X40 with version 1.0 Software, Digital Front End for DocuColor 40/30
December 1, 2000
4
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
•32 MB of RAM
•90 Mb free disk space
•15” VGA Monitor
•10/100 BaseT Ethernet connection
•CD-ROM
•Dongle (supplied in DB Pro Kit)
Billing Meters
•The X40 DC 30/40 provides accurate billing for all color and black &
white pages when programmed in black detection mode.
•If jobs contain gray images, pages may be billed as color prints
when in black detection mode.
•For mixed color and black/white only pages within jobs that contain
gray objects, use the Fiery DoocuColor 40 Max PPM K output
profile to ensure proper detection of black only pages.
•Productivity will be affected when black detection is enabled due to
the detection of the black toner to process color mix.
Responsibility matrix
Action Custo
mer Xerox
Ensure adequate space and power to configure
Fiery server to the DocuColor 30/40 copier/
printer within 12 feet.
X
Unpack system / components X
Install server hardware X
Connect all System Components prior to
powering up the system X
Install the printer description files, utilities, and
printer drivers on client PCs. X
Ensure network configuration X
Confirm network integrity X
Acquire and install client workstation network
hardware and software X
Monitor and Adjust calibration for color
matching of color management systems X
Load any additional fonts X
Procure BNC transceiver for network
connection (if required) X
Set up and administer client workstations X
Provide Help line Support (when FSMA is
purchased) X*
Provide spared parts (when FSMA is
purchased) X*
Provide service (when FSMA is purchased) X*
Install all software options designated as
customer installable X
* Xerox responsibility when a Field Service Maintenance Agreement
(FSMA) is purchased. If FSMA is not purchased, this action becomes a
customer responsibility
Understanding and Signatures
Primary Customer X40 Fiery Applications:
Special Considerations or performance limitations identified by Xerox
and agreed to by the customer:
I have reviewed and understand this product information:
__________________________________________________________
Customer
__________________________________________________________
Xerox Sales Representative
__________________________________________________________
Xerox Customer Service Engineer / Representative
__________________________________________________________
Xerox Color Network Solutions Executive