Xerox DocuColor DocuColor 4 User manual

Getting to Know Your Product
DocuColor 4 Copier/Printer
QuickStart Practice Guide
August 1999
701P31131

Xerox Corporation
Xerox Customer Education Services
Xerox Square XRX2-18B
100 Clinton Ave. South
Rochester, New York 14644
© 1999 by Xerox Corporation. All rights reserved.
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screen displays, looks, etc.
Printed in the United States of America.
Xerox®, The Document Company®, the digital X and all Xerox products
mentioned in this publication are trademarks of Xerox Corporation.
Changes are periodically made to this document. Changes, updates, and
typographic errors will be corrected in subsequent editions.

Getting to Know Your Product
QuickStart Practice Guide iii
Contents
Introduction 1
What to expect 1
Activity 1: Loading paper 2
Loading paper in the paper trays 2
Loading paper in the bypass tray 3
Activity 2: Clearing a jam 4
Clearing a jam in the Automatic Document Feeder (ADF) 4
Clearing a jam in a paper tray 4
Clearing a jam in the bypass tray 5
Clearing a jam in the right side 6
Clearing a jam in the fuser 7
Clearing a jam in the left side 8
Clearing a jam in the two tray module 8
Activity 3: Replacing consumables 9
Replacing the toner cartridges 9
Replacing the drum cartridge 11
Replacing the fuser oil roll cartridge 12
Activity 4: Making copies 15
Making colored copies from the document glass 15
Making black and white copies from the document glass 16
Copying multiple originals 17
Making reductions and enlargements 18
Troubleshooting: when something goes wrong 19

Getting to Know Your Product
iv QuickStart Practice Guide
Caring for your DocuColor 4 Copier/Printer 19
Resources 20
Frequently asked questions 20

Getting to Know Your Product
QuickStart Practice Guide 1
Introduction
Congratulations on the purchase of your new Xerox DocuColor 4
Copier/Printer. To help you become familiar with the DocuColor 4
Copier/Printer, this Quick Start guide has been prepared for your use.
The Carrier delivery agent conducts a Product Orientation session
when the product is delivered. The Product Orientation Guide is used
by the carrier to introduce you to the basic elements of the product.
You can use this guide to review the orientation information if you
wish.
What to expect
QuickStart Practice Guide This QuickStart Practice Guide section contains a series of self-guided
activities designed to increase your product knowledge. It can be
conducted at your own leisure and at your own pace.
This Guide is yours to keep so that you can review the information or
provide this same orientation to your colleagues, if you wish.
Additional training If after completing the Quick Start, you feel you need additional
training, please contact your sales agent, who will be happy to assist
you.
Evaluation After you have finished using this guide, please take a moment to fill
out the survey sheet.
Activity summary This document contains self-paced activities that will help you get
acquainted with your new DocuColor 4 Copier/Printer. It includes the
following tasks:
•Loading paper
•Clearing jams
•Replacing dry ink (toner)
•Replacing drum cartridge
•Making copies
•Caring for your copier/printer
When you complete these activities, you are encouraged to consult the
DocuColor 4 Copier/Printer User Guide for additional information.

Getting to Know Your Product
2QuickStart Practice Guide
Activity 1: Loading paper
You will need a ream of paper for this activity.
Loading paper in the paper trays
Demonstrate the steps as you describe them.
You may have three paper trays. To load paper in a
paper tray:
1. Face the DocuColor 4 Copier/Printer so that you
are directly in front of the paper tray.
2. See Figure 1. Open the tray by pulling it straight
out.
3. Press down on the metal plate until it latches.
4. Take the paper out of the wrapper.
5. See Figure 2. Move the paper guides toward the
outer edges of the paper drawer.
6. Place the stack of paper in the drawer with the cor-
ners under the fluke at the front right side. Add
paper up to the Max line. Straighten the paper
stack so the edges are even.
7. See Figure 3. Set the rear paper guide to the length
of the paper.
8. Set the side paper guide to the width of the paper.
Note: Align the “t” mark on the side paper guide
with the appropriate paper size mark on the tray. If
the side guide is out of position, automatic paper
size detection will not work.
9. Close the tray by pushing it completely into the
copier/printer.
2
3
Figure 1
5
56
Figure 2
7
8
9
Figure 3

Getting to Know Your Product
QuickStart Practice Guide 3
Loading paper in the bypass tray
Demonstrate how to open the bypass tray and load
paper.
1. See Figure 4. Open the bypass tray by swinging
the door down.
2. Ensure the guide at the front of the tray is flipped
up unless 13 x 19 in. (330 x 483 mm) paper is
being used.
3. See Figure 5. Set the paper guide to the width of
the paper being loaded.
4. Load a stack of paper long edge feed and slide
the paper into the copier/printer until it stops.
2
1
Figure 4
3
4
Figure 5

Getting to Know Your Product
4QuickStart Practice Guide
Activity 2: Clearing a jam
Clearing a jam in the Automatic Document
Feeder (ADF)
Note: The ADF is optional and may not be present on
your DocuColor 4 Copier/Printer.
A jam in the ADF is indicated by a message on the
display.
1. See Figure 6. Open the ADF left cover by lifting
it to the left.
2. Remove the jammed document and all torn
pieces of paper from the document feeder.
3. Slide the Document Guide away from the stack
of documents and remove the documents from
the document tray.
4. Raise the ADF and remove any paper from the
document glass. Close the ADF.
5. Check the originals for damage. (Any damaged
originals should be placed on the document glass
for copying.)
6. Rearrange the stack of originals and place them
in the document feeder input tray. Readjust the
Document Guide.
7. Press the Start button to continue making cop-
ies.
Clearing a jam in a paper tray
Clear a jam in a paper tray by:
1. See Figure 8. Slowly pull the paper tray out
until it stops.
2. Remove the jammed or creased paper. Be sure to
remove all pieces of torn paper.
3. Remove the remaining stack of paper from the
tray.
1
3
2
Figure 6
4
Figure 7
1
2
Figure 8

Getting to Know Your Product
QuickStart Practice Guide 5
4. See Figure 9. Press down on the metal plate until it
latches.
5. See Figure 10. Reload the paper in the tray, being
sure the paper is under the fluke at the front right
side.
6. Slowly push the paper tray back into the copier/
printer as far as it will go.
Clearing a jam in the bypass tray
Show how to clear a jam in the bypass tray:
1. See Figure 11. Pull the jammed paper out of the
tray. Be sure no torn pieces of paper are left
inside.
4
Figure 9
5
6
Figure 10
Figure 11

Getting to Know Your Product
6QuickStart Practice Guide
Clearing a jam in the right side
Show how to open the lower right unit and remove the
jammed paper.
1. See Figure 12. Remove all paper from the
bypass tray.
2. Pull out the lower right unit as far as it will go.
3. See Figure 13. Lift up on the green handle to open
the cover.
4. Turn the green knob to move the jammed paper.
5. Pull the paper out. Be sure no pieces of torn
paper are left inside.
6. Lower the cover.
7. See Figure 14. Push the lower right unit back into
the copier/printer.
8. Reload paper into the bypass tray.
1
12
Figure 12
3
4
5
Figure 13
1
8
7
Figure 14