Xerox C230 User manual

VERSION 2.0
JULY 2022
702P08810
Xerox®C230 Color
Printer
User Guide

© 2022 Xerox Corporation. All rights reserved. Xerox®and Xerox and Design®are trademarks of Xerox Corporation in
the United States and other countries.
Ado e®, Ado e PDF logo, Ado e®Reader®, Ado e®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
PostScript®are trademarks or registered trademarks of Ado e Systems, Inc.
Apple®, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint Logo®, Mac®, Mac
OS®, and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Microsoft®, Windows Vista®, Windows®, Windows Server®, and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of
a set of printer commands (language) and functions included in its printer products. This printer is intended to e
compati le with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.

Xerox®C230 Color Printer User Guide 3
Contents
1 Safety...............................................................................................................................................9
Conventions.................................................................................................................................10
Product Statements.......................................................................................................................11
Maintenance Safety ......................................................................................................................14
Consuma le Information................................................................................................................15
2 Learn A out the Printer ......................................................................................................................17
Printer Configuration......................................................................................................................18
Using the Control Panel..................................................................................................................19
Xerox®C230 Color Printer.........................................................................................................19
Customizing the Home Screen.........................................................................................................20
Understanding the Status of the Indicator Light . . .. .... ..... ...... ..... ...... ...... ..... .... .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . . 21
Selecting Paper.............................................................................................................................22
Paper Guidelines.....................................................................................................................22
Paper Characteristics...............................................................................................................22
Unaccepta le Paper................................................................................................................23
Storing Paper.........................................................................................................................23
Selecting Preprinted Forms and Letterhead. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. 24
Supported Paper Sizes .............................................................................................................24
Supported Paper Types ............................................................................................................26
Supported Paper Weights.........................................................................................................27
3 Set up, install, and configure................................................................................................................29
Selecting a Location for the Printer...................................................................................................30
Attaching Ca les...........................................................................................................................32
Setting up and Using the Home Screen Applications. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . 33
Finding the IPAddress of the Printer ..........................................................................................33
Managing Bookmarks..............................................................................................................33
Loading Paper and Specialty Media ..................................................................................................35
Setting the Paper Size and Type ................................................................................................35
Configuring Universal Paper Settings..........................................................................................35
Loading the Tray ....................................................................................................................35
Loading the Manual Feeder......................................................................................................38
Installing and Updating Software, Drivers, and Firmware .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. 41
Installing the Software ............................................................................................................41
Updating Software .................................................................................................................44
Exporting or importing a configuration file . . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. 45
Networking ..................................................................................................................................46
Connecting the Printer to a Wi-Fi Network...... . . .. .... . . . . .... .. . . ...... . . . ..... . . . .. .... . . .. .... . . . . .... .. . . . ..... . . . ..... 46
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup (WPS). ..... . . . ...... . . . ..... . . . . .... 46
Configuring Wi-Fi Direct...........................................................................................................47
Connecting a Mo ile Device to the Printer. .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . . 47
Connecting a Computer to the Printer ........................................................................................48

4Xerox®C230 Color Printer User Guide
Deactivating the Wi-Fi Network.................................................................................................48
Checking the Printer Connectivity ..............................................................................................49
Printing the Menu Settings Page ......................................................................................................50
4 Secure the printer..............................................................................................................................51
Erasing Printer Memory ..................................................................................................................52
Restoring Factory Default Settings....................................................................................................53
Statement of Volatility...................................................................................................................54
5 Print................................................................................................................................................55
Printing from a Computer ...............................................................................................................56
Printing From a Mo ile Device.........................................................................................................57
Printing from a Mo ile Device Using Mopria™Print Service..............................................................57
Printing from a Mo ile Device using AirPrint®................................................................................57
Printing from a Mo ile Device using Wi-Fi Direct®..........................................................................57
Printing a Font Sample List..............................................................................................................59
Placing Separator Sheets Between Copies . . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . . 60
Canceling a Print Jo .....................................................................................................................61
From the Printer Control Panel...................................................................................................61
From the Computer.................................................................................................................61
Adjusting Toner Darkness................................................................................................................62
6 Use printer menus.............................................................................................................................63
Menu Map...................................................................................................................................64
Device.........................................................................................................................................65
Preferences............................................................................................................................65
Eco-Mode..............................................................................................................................66
Remote Operator Panel............................................................................................................67
Notifications..........................................................................................................................67
Power Management................................................................................................................69
Restore Factory Defaults ..........................................................................................................70
Maintenance .........................................................................................................................70
A out this Printer....................................................................................................................74
Print............................................................................................................................................75
Layout..................................................................................................................................75
Setup ...................................................................................................................................76
Quality .................................................................................................................................77
PostScript..............................................................................................................................79
PCL......................................................................................................................................79
Image..................................................................................................................................81
Paper..........................................................................................................................................82
Tray Configuration..................................................................................................................82
Media Configuration...............................................................................................................82
Network/Ports...............................................................................................................................84
Network Overview...................................................................................................................84
Contents

Xerox®C230 Color Printer User Guide 5
Wireless................................................................................................................................85
Wi-Fi Direct ...........................................................................................................................87
AirPrint .................................................................................................................................88
Mo ile Services Management...................................................................................................89
Ethernet................................................................................................................................89
TCP/IP..................................................................................................................................91
SNMP...................................................................................................................................94
IPSec....................................................................................................................................96
802.1x..................................................................................................................................97
LPD Configuration ..................................................................................................................97
HTTP/FTP Settings..................................................................................................................98
USB .....................................................................................................................................99
Restrict External Network Access..............................................................................................100
Universal Print......................................................................................................................100
Security.....................................................................................................................................103
Login Methods.....................................................................................................................103
Certificate Management........................................................................................................104
Login Restrictions..................................................................................................................105
Confidential Print Setup.........................................................................................................105
Erase Temporary Data Files ....................................................................................................106
Solutions LDAP Settings.........................................................................................................107
Miscellaneous ......................................................................................................................107
Reports......................................................................................................................................108
Menu Settings Page..............................................................................................................108
Device................................................................................................................................108
Print...................................................................................................................................108
Network..............................................................................................................................108
Supplies Plan..............................................................................................................................109
Plan Activation.....................................................................................................................109
Plan Conversion....................................................................................................................109
Su scription Service ..............................................................................................................109
Trou leshooting..........................................................................................................................110
7 Maintain the Printer.........................................................................................................................111
Checking the Status of Supplies .....................................................................................................112
Configuring Supply Notifications....................................................................................................113
Setting up E-mail Alerts ................................................................................................................114
Viewing Reports..........................................................................................................................115
Ordering Supplies........................................................................................................................116
Using Genuine Xerox Supplies.................................................................................................116
Replacing Supplies.......................................................................................................................117
Replacing a Print Cartridge.....................................................................................................117
Replacing the Waste Toner Bottle ............................................................................................119
Cleaning Printer Parts...................................................................................................................121
Cleaning the Printer ..............................................................................................................121
Cleaning the Control Panel.....................................................................................................121
Contents

6Xerox®C230 Color Printer User Guide
Saving Energy and Paper..............................................................................................................122
Configuring Power Save Mode Settings. . . ..... . . . ...... . . . . .... . . . . ...... . . ...... . . . ..... . . . . ...... . . . ..... . . . ...... . . ..... 122
Conserving Supplies ..............................................................................................................122
Moving the Printer to Another Location ...... . . . ..... . . . ...... . . . . .... . . . . ...... . . ...... . . . . .... . . . . ...... . . . ..... . . . ...... . . .. ... 123
8 Trou leshoot a pro lem....................................................................................................................125
Print Quality Pro lems..................................................................................................................126
Printing Pro lems ........................................................................................................................127
Print Quality is Poor...............................................................................................................127
Print Jo s do not Print............................................................................................................155
Slow Printing........................................................................................................................156
Jo Prints from the Wrong Tray or on the Wrong Paper... . . ...... . . . ..... . . . . ..... . . . . ..... . . . ...... . . ...... . . . . .... .. 159
The Printer is not Responding ........................................................................................................160
Network Connection Pro lems.......................................................................................................162
Cannot open Em edded We Server........................................................................................162
Cannot Connect the Printer to the Wi-Fi Network.. . . . . ...... . . . ..... . . . ...... . . ...... . . . . .... .. . . ...... . . . ..... . . . ...... 163
Issues with Supplies.....................................................................................................................165
Replace Cartridge Printer Region Mismatch . . ...... . . . . .... . . . . .... .. . . . ..... . . . ...... . . .. .... . . . . .... .. . . ...... . . . ..... . . 165
Non-Xerox Supplies...............................................................................................................165
Clearing Jams.............................................................................................................................166
Avoiding Jams......................................................................................................................166
Identifying Jam Locations......................................................................................................167
Paper Jam in the Standard Tray...............................................................................................168
Paper Jam in the Standard Output Tray .. ..... . . . . ..... . . . . ..... . . . ...... . . ...... . . . . .... .. . . ...... . . . ..... . . . .. .... . . .. ... 170
Paper Jam in the Manual Feeder .............................................................................................171
Paper Jam in Door B..............................................................................................................173
Paper Feed Pro lems....................................................................................................................176
Envelope Seals when Printing..................................................................................................176
Collated Printing does not Work...............................................................................................177
Paper Frequently Jams...........................................................................................................178
Jammed Pages are not Reprinted ............................................................................................179
Color Quality Pro lems.................................................................................................................180
Modifying the Colors in Printed Output ... .. ..... .. ... .... ... ... .... ... .... ... ... .. ..... .. .... ... ... .... ... ... .... ... .. ..... 180
FAQ A out Color Printing........................................................................................................180
The Print Appears Tinted........................................................................................................182
Contacting Customer Support........................................................................................................183
A Regulatory Information....................................................................................................................185
Basic Regulations ........................................................................................................................186
Noise Emission Levels............................................................................................................186
Static Sensitivity Notice .........................................................................................................186
ENERGY STAR......................................................................................................................186
Temperature Information.......................................................................................................187
Información de la energía de México .......................................................................................187
Laser Notice ........................................................................................................................187
Power.................................................................................................................................187
Contents

Xerox®C230 Color Printer User Guide 7
Regulatory Notices for Wireless Products ... ...... . ..... . .... .. ..... ...... . .... . . .... . .... .. ..... ...... . .... . . .... . .... .. ... 189
Federal Communications Commission (FCC) Compliance Information Statement .. .. .. .. .. .. ... .. .. .. .. .. .. .. 190
Innovation, Science and Economic Development Canada Compliance Statement . . . . ...... . . ...... . . . . .... . . 191
Germany.............................................................................................................................191
Turkey RoHS Regulation .........................................................................................................192
Ukraine RoHS Compliance......................................................................................................192
Material Safety Data Sheets..........................................................................................................193
B Recycling and Disposal.....................................................................................................................195
Product Disposal and Recycling......................................................................................................196
North America............................................................................................................................197
Xerox Green World Alliance ...........................................................................................................198
Waste from Electrical and Electronic Equipment (WEEE) Directive. . ...... . . . ..... . . . ...... . . .. .... . . . . .... .. . . . ..... . . . ... 199
India E-Waste notice.............................................................................................................199
Contents

8Xerox®C230 Color Printer User Guide
Contents

Xerox®C230 Color Printer User Guide 9
1
Safety
This chapter contains:
Conventions........................................................................................................................................10
Product Statements..............................................................................................................................11
Maintenance Safety.............................................................................................................................14
Consuma le Information ......................................................................................................................15
Your printer and the recommended supplies have een designed and tested to meet strict safety requirements.
Attention to the following information ensures the continued safe operation of your Xerox printer.

Conventions
Note: A note identifies information that could help you.
WWaarrnniinngg:: A warning identifies something that could damage the product hardware or software.
CCaauuttiioonn:: A caution indicates a potentially hazardous situation that could injure you.
Different types of statements include:
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Indicates a risk of injury.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: Indicates a risk of electrical shock.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: Indicates a risk of urn if touched.
CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARRDD:: Indicates a crush hazard.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: Indicates a risk of eing caught etween moving parts.
CCAAUUTTIIOONN——MMOOVVIINNGG PPAARRTTSS:: Indicates a risk of laceration or a rasion injuries from rotating parts.
10 Xerox®C230 Color Printer User Guide
Safety

Product Statements
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessi le.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer authorized replacement.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with extension cords, multi-outlet power
strips, multi-outlet extenders, or UPS devices. The power capacity of these types of accessories can e
easily overloaded y a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with an inline surge protector. The use of a
surge protection device may result in a risk of fire, property damage, or poor printer performance.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make
any electrical or ca ling connections, such as the power cord, fax feature, or telephone, during a lightning
storm.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not cut, twist, ind, crush, or place heavy o jects on the power
cord. Do not su ject the power cord to a rasion or stress. Do not pinch the power cord etween o jects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such pro lems. Remove the power cord from the electrical outlet
efore inspecting it.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, make sure that all external
connections, such as Ethernet and telephone system connections, are properly installed in their marked
plug-in ports.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, if you are accessing the controller
oard or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet efore continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any ca les going into the
printer.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all ca les from the printer efore
proceeding.
Xerox®C230 Color Printer User Guide 11
Safety

CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: If the printer weight is greater than 20kg (44l ), then it may
require two or more people to lift it safely.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and ca les from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then
disconnect them efore moving the printer.
• If the printer has a caster ase, then carefully roll it to the new location. Use caution when passing
over thresholds and reaks in flooring.
• If the printer does not have a caster ase ut is configured with optional trays or output options, then
remove the output options and lift the printer off the trays. Do not try to lift the printer and any
options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface a le to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface a le to support the dimensions of
the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARRDD:: Installing one or more options on your printer or MFP may require a
caster ase, furniture, or other feature to prevent insta ility causing possi le injury. For more information
on supported configurations, contact the place where you purchased the printer.
CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARRDD:: To reduce the risk of equipment insta ility, load each tray separately.
Keep all other trays closed until needed.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might e hot. To reduce the risk of injury from a
hot component, allow the surface to cool efore touching it.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: To avoid the risk of a pinch injury, use caution in areas marked with this
la el. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User Guide may result in hazardous radiation
exposure.
12 Xerox®C230 Color Printer User Guide
Safety

This product is designed, tested, and approved to meet strict glo al safety standards with the use of specific
manufacturer components. The safety features of some parts may not always e o vious. The manufacturer is not
responsi le for the use of other replacement parts.
Refer service or repairs, other than those descri ed in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting
print media to avoid the possi ility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may e equipped with a filter
designed to limit ozone concentrations to levels well elow the recommended exposure limits. To avoid high ozone
concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and
exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in
the product maintenance instructions, then there are no filters requiring replacement for this product.
SSAAVVEE TTHHEESSEE IINNSSTTRRUUCCTTIIOONNSS..
Xerox®C230 Color Printer User Guide 13
Safety

Maintenance Safety
Do not carry out any maintenance on this product that is not descri ed in the customer documentation.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use aerosol cleaners. Aerosol cleaners can e explosive or
flamma le when used on electromechanical equipment.
Use supplies and cleaning materials only as directed.
Do not remove the covers or guards that are fastened with screws. Customer service items are not located ehind
these covers.
In case of a Dry Ink or Toner Spill, use a room or a wet cloth to wipe off spilled dry ink or toner. Sweep slowly to
minimize generation of dust during clean up. Avoid using a vacuum. If a vacuum must e used, the unit should e
designed for com usti le dusts, having an explosion rated motor and non-conductive hose.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The metallic surfaces in the fuser area are hot. Use caution when you
remove paper jams from this area and avoid touching any metallic surfaces.
14 Xerox®C230 Color Printer User Guide
Safety

Consuma le Information
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When handling cartridges such as ink or fuser, avoid skin or eye
contact. Eye contact can cause irritation and inflammation. Do not attempt to disassem le the cartridge.
This can increase the risk of skin or eye contact.
Store all consuma les in accordance with the instructions given on the package or container.
Keep all consuma les away from the reach of children.
Never throw dry ink/toner, print cartridges, or dry ink/toner containers into an open flame.
For information on Xerox®supplies recycling programs, go to: https://www.xerox.com/recycling.
Xerox®C230 Color Printer User Guide 15
Safety

16 Xerox®C230 Color Printer User Guide
Safety

Xerox®C230 Color Printer User Guide 17
2
Learn A out the Printer
This chapter contains:
Printer Configuration ............................................................................................................................18
Using the Control Panel.........................................................................................................................19
Customizing the Home Screen................................................................................................................20
Understanding the Status of the Indicator Light .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . . 21
Selecting Paper....................................................................................................................................22

Printer Configuration
1. Control Panel
2. Standard Output Tray
3. Manual Feeder
4. Standard 250–sheet Tray
Note: The appearance of the control panel can vary depending on your printer model.
18 Xerox®C230 Color Printer User Guide
Learn A out the Printer

Using the Control Panel
XEROX®C230 COLOR PRINTER
CCOONNTTRROOLL PPAANNEELL PPAARRTT FFUUNNCCTTIIOONN
11 Display • View printer messages and
supply status.
• Set up and operate the printer.
22 Right arrow utton • Scroll through menus or move
etween screens and menu
options.
• Increase the numeric value of a
setting.
33 Stop or Cancel utton Stop the current jo .
44 Indicator light Check the status of the printer.
55 Select utton • Select a menu option.
• Save the changes in a setting.
66 Back utton Return to the previous screen.
77 Left arrow utton • Scroll through menus or move
etween screens and menu
options.
• Decrease the numeric value of a
setting.
88 Power utton Turn on or turn off the printer.
To turn off the printer, press and
hold the power utton for five
seconds.
Xerox®C230 Color Printer User Guide 19
Learn A out the Printer

Customizing the Home Screen
This feature is availa le only in some printer models.
1. From the control panel, touch SSeettttiinnggss >> DDeevviiccee >> VViissii llee HHoommee SSccrreeeenn IIccoonnss.
2. Select the icons that you want to appear on the home screen.
3. Apply the changes.
20 Xerox®C230 Color Printer User Guide
Learn A out the Printer