Xerox C230 User manual

VERSION 2.0
JULY 2022
702P08810
Xerox®C230 Color
Printer
User Guide

© 2022 Xerox Corporation. All rights reserved. Xerox®and Xerox and Design®are trademarks of Xerox Corporation in
the United States and other countries.
Ado e®, Ado e PDF logo, Ado e®Reader®, Ado e®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
PostScript®are trademarks or registered trademarks of Ado e Systems, Inc.
Apple®, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint Logo®, Mac®, Mac
OS®, and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Microsoft®, Windows Vista®, Windows®, Windows Server®, and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of
a set of printer commands (language) and functions included in its printer products. This printer is intended to e
compati le with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.

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Contents
1 Safety...............................................................................................................................................9
Conventions.................................................................................................................................10
Product Statements.......................................................................................................................11
Maintenance Safety ......................................................................................................................14
Consuma le Information................................................................................................................15
2 Learn A out the Printer ......................................................................................................................17
Printer Configuration......................................................................................................................18
Using the Control Panel..................................................................................................................19
Xerox®C230 Color Printer.........................................................................................................19
Customizing the Home Screen.........................................................................................................20
Understanding the Status of the Indicator Light . . .. .... ..... ...... ..... ...... ...... ..... .... .. . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . . 21
Selecting Paper.............................................................................................................................22
Paper Guidelines.....................................................................................................................22
Paper Characteristics...............................................................................................................22
Unaccepta le Paper................................................................................................................23
Storing Paper.........................................................................................................................23
Selecting Preprinted Forms and Letterhead. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. 24
Supported Paper Sizes .............................................................................................................24
Supported Paper Types ............................................................................................................26
Supported Paper Weights.........................................................................................................27
3 Set up, install, and configure................................................................................................................29
Selecting a Location for the Printer...................................................................................................30
Attaching Ca les...........................................................................................................................32
Setting up and Using the Home Screen Applications. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . 33
Finding the IPAddress of the Printer ..........................................................................................33
Managing Bookmarks..............................................................................................................33
Loading Paper and Specialty Media ..................................................................................................35
Setting the Paper Size and Type ................................................................................................35
Configuring Universal Paper Settings..........................................................................................35
Loading the Tray ....................................................................................................................35
Loading the Manual Feeder......................................................................................................38
Installing and Updating Software, Drivers, and Firmware .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. 41
Installing the Software ............................................................................................................41
Updating Software .................................................................................................................44
Exporting or importing a configuration file . . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. 45
Networking ..................................................................................................................................46
Connecting the Printer to a Wi-Fi Network...... . . .. .... . . . . .... .. . . ...... . . . ..... . . . .. .... . . .. .... . . . . .... .. . . . ..... . . . ..... 46
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup (WPS). ..... . . . ...... . . . ..... . . . . .... 46
Configuring Wi-Fi Direct...........................................................................................................47
Connecting a Mo ile Device to the Printer. .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . . 47
Connecting a Computer to the Printer ........................................................................................48

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Deactivating the Wi-Fi Network.................................................................................................48
Checking the Printer Connectivity ..............................................................................................49
Printing the Menu Settings Page ......................................................................................................50
4 Secure the printer..............................................................................................................................51
Erasing Printer Memory ..................................................................................................................52
Restoring Factory Default Settings....................................................................................................53
Statement of Volatility...................................................................................................................54
5 Print................................................................................................................................................55
Printing from a Computer ...............................................................................................................56
Printing From a Mo ile Device.........................................................................................................57
Printing from a Mo ile Device Using Mopria™Print Service..............................................................57
Printing from a Mo ile Device using AirPrint®................................................................................57
Printing from a Mo ile Device using Wi-Fi Direct®..........................................................................57
Printing a Font Sample List..............................................................................................................59
Placing Separator Sheets Between Copies . . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . . .. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. . . .. . .. . . 60
Canceling a Print Jo .....................................................................................................................61
From the Printer Control Panel...................................................................................................61
From the Computer.................................................................................................................61
Adjusting Toner Darkness................................................................................................................62
6 Use printer menus.............................................................................................................................63
Menu Map...................................................................................................................................64
Device.........................................................................................................................................65
Preferences............................................................................................................................65
Eco-Mode..............................................................................................................................66
Remote Operator Panel............................................................................................................67
Notifications..........................................................................................................................67
Power Management................................................................................................................69
Restore Factory Defaults ..........................................................................................................70
Maintenance .........................................................................................................................70
A out this Printer....................................................................................................................74
Print............................................................................................................................................75
Layout..................................................................................................................................75
Setup ...................................................................................................................................76
Quality .................................................................................................................................77
PostScript..............................................................................................................................79
PCL......................................................................................................................................79
Image..................................................................................................................................81
Paper..........................................................................................................................................82
Tray Configuration..................................................................................................................82
Media Configuration...............................................................................................................82
Network/Ports...............................................................................................................................84
Network Overview...................................................................................................................84
Contents

Xerox®C230 Color Printer User Guide 5
Wireless................................................................................................................................85
Wi-Fi Direct ...........................................................................................................................87
AirPrint .................................................................................................................................88
Mo ile Services Management...................................................................................................89
Ethernet................................................................................................................................89
TCP/IP..................................................................................................................................91
SNMP...................................................................................................................................94
IPSec....................................................................................................................................96
802.1x..................................................................................................................................97
LPD Configuration ..................................................................................................................97
HTTP/FTP Settings..................................................................................................................98
USB .....................................................................................................................................99
Restrict External Network Access..............................................................................................100
Universal Print......................................................................................................................100
Security.....................................................................................................................................103
Login Methods.....................................................................................................................103
Certificate Management........................................................................................................104
Login Restrictions..................................................................................................................105
Confidential Print Setup.........................................................................................................105
Erase Temporary Data Files ....................................................................................................106
Solutions LDAP Settings.........................................................................................................107
Miscellaneous ......................................................................................................................107
Reports......................................................................................................................................108
Menu Settings Page..............................................................................................................108
Device................................................................................................................................108
Print...................................................................................................................................108
Network..............................................................................................................................108
Supplies Plan..............................................................................................................................109
Plan Activation.....................................................................................................................109
Plan Conversion....................................................................................................................109
Su scription Service ..............................................................................................................109
Trou leshooting..........................................................................................................................110
7 Maintain the Printer.........................................................................................................................111
Checking the Status of Supplies .....................................................................................................112
Configuring Supply Notifications....................................................................................................113
Setting up E-mail Alerts ................................................................................................................114
Viewing Reports..........................................................................................................................115
Ordering Supplies........................................................................................................................116
Using Genuine Xerox Supplies.................................................................................................116
Replacing Supplies.......................................................................................................................117
Replacing a Print Cartridge.....................................................................................................117
Replacing the Waste Toner Bottle ............................................................................................119
Cleaning Printer Parts...................................................................................................................121
Cleaning the Printer ..............................................................................................................121
Cleaning the Control Panel.....................................................................................................121
Contents

6Xerox®C230 Color Printer User Guide
Saving Energy and Paper..............................................................................................................122
Configuring Power Save Mode Settings. . . ..... . . . ...... . . . . .... . . . . ...... . . ...... . . . ..... . . . . ...... . . . ..... . . . ...... . . ..... 122
Conserving Supplies ..............................................................................................................122
Moving the Printer to Another Location ...... . . . ..... . . . ...... . . . . .... . . . . ...... . . ...... . . . . .... . . . . ...... . . . ..... . . . ...... . . .. ... 123
8 Trou leshoot a pro lem....................................................................................................................125
Print Quality Pro lems..................................................................................................................126
Printing Pro lems ........................................................................................................................127
Print Quality is Poor...............................................................................................................127
Print Jo s do not Print............................................................................................................155
Slow Printing........................................................................................................................156
Jo Prints from the Wrong Tray or on the Wrong Paper... . . ...... . . . ..... . . . . ..... . . . . ..... . . . ...... . . ...... . . . . .... .. 159
The Printer is not Responding ........................................................................................................160
Network Connection Pro lems.......................................................................................................162
Cannot open Em edded We Server........................................................................................162
Cannot Connect the Printer to the Wi-Fi Network.. . . . . ...... . . . ..... . . . ...... . . ...... . . . . .... .. . . ...... . . . ..... . . . ...... 163
Issues with Supplies.....................................................................................................................165
Replace Cartridge Printer Region Mismatch . . ...... . . . . .... . . . . .... .. . . . ..... . . . ...... . . .. .... . . . . .... .. . . ...... . . . ..... . . 165
Non-Xerox Supplies...............................................................................................................165
Clearing Jams.............................................................................................................................166
Avoiding Jams......................................................................................................................166
Identifying Jam Locations......................................................................................................167
Paper Jam in the Standard Tray...............................................................................................168
Paper Jam in the Standard Output Tray .. ..... . . . . ..... . . . . ..... . . . ...... . . ...... . . . . .... .. . . ...... . . . ..... . . . .. .... . . .. ... 170
Paper Jam in the Manual Feeder .............................................................................................171
Paper Jam in Door B..............................................................................................................173
Paper Feed Pro lems....................................................................................................................176
Envelope Seals when Printing..................................................................................................176
Collated Printing does not Work...............................................................................................177
Paper Frequently Jams...........................................................................................................178
Jammed Pages are not Reprinted ............................................................................................179
Color Quality Pro lems.................................................................................................................180
Modifying the Colors in Printed Output ... .. ..... .. ... .... ... ... .... ... .... ... ... .. ..... .. .... ... ... .... ... ... .... ... .. ..... 180
FAQ A out Color Printing........................................................................................................180
The Print Appears Tinted........................................................................................................182
Contacting Customer Support........................................................................................................183
A Regulatory Information....................................................................................................................185
Basic Regulations ........................................................................................................................186
Noise Emission Levels............................................................................................................186
Static Sensitivity Notice .........................................................................................................186
ENERGY STAR......................................................................................................................186
Temperature Information.......................................................................................................187
Información de la energía de México .......................................................................................187
Laser Notice ........................................................................................................................187
Power.................................................................................................................................187
Contents

Xerox®C230 Color Printer User Guide 7
Regulatory Notices for Wireless Products ... ...... . ..... . .... .. ..... ...... . .... . . .... . .... .. ..... ...... . .... . . .... . .... .. ... 189
Federal Communications Commission (FCC) Compliance Information Statement .. .. .. .. .. .. ... .. .. .. .. .. .. .. 190
Innovation, Science and Economic Development Canada Compliance Statement . . . . ...... . . ...... . . . . .... . . 191
Germany.............................................................................................................................191
Turkey RoHS Regulation .........................................................................................................192
Ukraine RoHS Compliance......................................................................................................192
Material Safety Data Sheets..........................................................................................................193
B Recycling and Disposal.....................................................................................................................195
Product Disposal and Recycling......................................................................................................196
North America............................................................................................................................197
Xerox Green World Alliance ...........................................................................................................198
Waste from Electrical and Electronic Equipment (WEEE) Directive. . ...... . . . ..... . . . ...... . . .. .... . . . . .... .. . . . ..... . . . ... 199
India E-Waste notice.............................................................................................................199
Contents

8Xerox®C230 Color Printer User Guide
Contents

Xerox®C230 Color Printer User Guide 9
1
Safety
This chapter contains:
Conventions........................................................................................................................................10
Product Statements..............................................................................................................................11
Maintenance Safety.............................................................................................................................14
Consuma le Information ......................................................................................................................15
Your printer and the recommended supplies have een designed and tested to meet strict safety requirements.
Attention to the following information ensures the continued safe operation of your Xerox printer.

Conventions
Note: A note identifies information that could help you.
WWaarrnniinngg:: A warning identifies something that could damage the product hardware or software.
CCaauuttiioonn:: A caution indicates a potentially hazardous situation that could injure you.
Different types of statements include:
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Indicates a risk of injury.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: Indicates a risk of electrical shock.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: Indicates a risk of urn if touched.
CCAAUUTTIIOONN——TTIIPPPPIINNGG HHAAZZAARRDD:: Indicates a crush hazard.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: Indicates a risk of eing caught etween moving parts.
CCAAUUTTIIOONN——MMOOVVIINNGG PPAARRTTSS:: Indicates a risk of laceration or a rasion injuries from rotating parts.
10 Xerox®C230 Color Printer User Guide
Safety