Yealink Yealink SIP-T46G User manual

Copyright © 2016 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Copyright © 2016 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND
WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Network
Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or
consequential damages in connection with the furnishing, performance, or use of this guide.
Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with
the essential requirements and other relevant provisions of the CE, FCC.
You can find the CE and FCC information from the label on the back of the IP phone.
Statements of compliance can be obtained by contacting [e-mail].
This device is marked with the CE mark in compliance with EC Directives 2014/30/EU and 2014/35/EU.
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to DocsFeedba[email protected].

Yealink SIP-T46G IP phone firmware contains third-party software under the GNU General Public License
(GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms
and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
vi
Yealink SIP-T46G IP phone with Skype for Business firmware enables a new era in unified
communications. It is designed to work with Skype for Business 2015. Connecting a
Yealink SIP-T46G IP phone to Skype for Business Server allows you to place regular and
Voice over Internet Protocol (VoIP) calls, answer calls, forward calls, conduct a Skype for
Business conference call, and dial from your Skype for Business contacts list through
integration with Microsoft’s Active Directory.
This guide provides everything you need to quickly use your new phone. First, verify
with your system administrator that the network is prepared for configuring your Yealink
SIP-T46G IP phone, and your network is correctly configured. Also be sure to read the
Packaging Contents and Regulatory Notices sections in this guide before you set up and
use the Yealink SIP-T46G IP phone.
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Common Area Phone
Chapter 6 Better Together over Ethernet
Chapter 7 EXP40 Expansion Module
Chapter 8 Troubleshooting

User Guide for the SIP-T46G IP Phone
vii

Table of Contents
viii
About This Guide..................................................................... vi
In This Guide ........................................................................................................................ vi
Table of Contents....................................................................viii
Overview .................................................................................. 1
Hardware Component Instructions.................................................................................... 1
Icon Instructions.................................................................................................................... 3
LED Instructions..................................................................................................................... 4
User Interfaces ..................................................................................................................... 5
Phone User Interface........................................................................................................ 5
Web User Interface........................................................................................................... 7
Documentations ................................................................................................................... 9
Getting Started....................................................................... 11
Packaging Contents........................................................................................................... 11
Optional Accessories ..................................................................................................... 12
Phone Installation............................................................................................................... 14
Phone Initialization............................................................................................................. 17
Sign-in.................................................................................................................................. 17
User Sign-in...................................................................................................................... 19
PIN Sign-in........................................................................................................................ 20
Device Pairing for Online ............................................................................................... 21
Sign-out............................................................................................................................ 24
Changing Presence Status................................................................................................ 25
Always Online ................................................................................................................. 27
Account Lock....................................................................................................................... 28
Idle Screen.......................................................................................................................... 29
Status Screen................................................................................................................... 31
History Screen................................................................................................................. 31
Directory Screen ............................................................................................................. 32
Menu Screen ................................................................................................................... 32
Entering Data and Editing Fields ..................................................................................... 32
Phone Status ....................................................................................................................... 35
Basic Network Settings...................................................................................................... 36

User Guide for the SIP-T46G IP Phone
ix
Customizing Your Phone......................................................... 39
General Settings ................................................................................................................ 39
Language......................................................................................................................... 39
Backlight .......................................................................................................................... 40
Contrast............................................................................................................................ 41
Time & Date ..................................................................................................................... 42
Administrator Password ................................................................................................. 44
Key as Send..................................................................................................................... 45
Phone Lock....................................................................................................................... 46
Audio Settings .................................................................................................................... 48
Volume ............................................................................................................................. 48
Ring Tones........................................................................................................................ 49
Contact Management....................................................................................................... 50
Skype for Business Directory ......................................................................................... 51
Local Directory ................................................................................................................ 56
Placing Calls to Contacts ............................................................................................... 68
Searching for Contacts................................................................................................... 69
Call History Management ................................................................................................ 71
Headset Use....................................................................................................................... 73
Headset Mode Activation/Deactivation ...................................................................... 73
Headset Prior................................................................................................................... 73
Dual Headset .................................................................................................................. 74
Bluetooth ............................................................................................................................. 75
Enabling the Bluetooth Mode ....................................................................................... 76
Pairing and Connecting the Bluetooth Headset ......................................................... 76
Viewing the Bluetooth headset information ................................................................ 78
Editing the Bluetooth Device Information .................................................................... 79
Disconnecting the Bluetooth Headset.......................................................................... 80
Deleting the Bluetooth Headset.................................................................................... 80
Disabling the Bluetooth Mode ...................................................................................... 81
E911...................................................................................................................................... 82
E911 Location Tip ............................................................................................................ 82
Location Notification....................................................................................................... 83
Adding the Location Information .................................................................................. 85
Viewing the Location Information ................................................................................. 86
Emergency Call............................................................................................................... 86
Dial-now .............................................................................................................................. 87
Live Dialpad........................................................................................................................ 89
Privacy Mode...................................................................................................................... 90
Modifying the Privacy Mode from the Phone.............................................................. 91
Modifying the Privacy Mode from the Skype for Business Client ............................. 91
Basic Call Features................................................................. 93

Table of Contents
x
Placing Calls ....................................................................................................................... 93
Answering Calls ................................................................................................................. 95
Ending Calls........................................................................................................................ 96
Redialing Numbers ............................................................................................................ 97
Auto Answer ....................................................................................................................... 97
Call Waiting ........................................................................................................................ 97
Call Mute............................................................................................................................. 99
Call Hold/Resume............................................................................................................... 99
Calendar ........................................................................................................................... 100
Setting up a Skype Conference in Outlook ............................................................... 101
Setting up an Appointment in Outlook ...................................................................... 101
Setting up a Meeting in Outlook................................................................................. 102
Setting up an Event in Outlook.................................................................................... 103
Using the Calendar ...................................................................................................... 104
Call Forward ..................................................................................................................... 112
Static Forwarding.......................................................................................................... 113
Dynamic Forwarding.................................................................................................... 120
Response Groups............................................................................................................. 122
Boss-Admin Feature......................................................................................................... 123
Assigning/Removing Delegates .................................................................................. 124
Viewing the Bosses/Delegates.................................................................................... 126
Using the Boss-Admin................................................................................................... 127
Inbound Private Line ........................................................................................................ 134
Call Transfer ...................................................................................................................... 136
Blind Transfer ................................................................................................................. 136
Attended Transfer ......................................................................................................... 137
Group Call Pickup ............................................................................................................ 138
Skype for Business Conference...................................................................................... 138
Initiating a Skype Conference Call............................................................................. 138
Viewing the Dial-in Number and Conference ID ...................................................... 142
Viewing the Conference Participants ......................................................................... 143
Managing the Conference Participants..................................................................... 143
Call Park ............................................................................................................................ 152
Voice Mail ......................................................................................................................... 154
Leaving the Voice Mail................................................................................................. 154
Managing the Voice Mail ............................................................................................ 154
Multicast Paging............................................................................................................... 158
Sending RTP Stream ..................................................................................................... 159
Receiving RTP Stream................................................................................................... 161
Using Multicast Paging................................................................................................. 162
Branch Office Resiliency.................................................................................................. 164
Common Area Phone ............................................................167
Signing into a Common Area Phone ............................................................................. 167

User Guide for the SIP-T46G IP Phone
xi
Using a Common Area Phone ........................................................................................ 167
Switching to a Skype for Business Account................................................................... 168
Signing out of a Common Area Phone.......................................................................... 169
Better Together over Ethernet ...............................................171
Getting Started with Better Together over Ethernet .................................................... 171
Installing the Yealink Better Together over Ethernet Connector ................................. 171
Enabling Better Together over Ethernet ........................................................................ 176
Configuring BToE ........................................................................................................... 177
Paired Status.................................................................................................................. 177
Pairing your phone with Skype for Business client.................................................... 179
BToE Sign-in.................................................................................................................... 181
Setting the IP Phone as Primary Device ..................................................................... 184
Using Better Together over Ethernet .............................................................................. 184
EXP40 Expansion Module......................................................187
Connecting the EXP40...................................................................................................... 187
EXP40 Hardware Component Instructions .................................................................... 189
Assigning Skype for Business Contacts to the EXP40 .................................................. 190
Using the EXP40................................................................................................................ 191
Placing a Call Using the EXP40 ................................................................................... 191
Initiating a Conference Call Using the EXP40............................................................ 192
Transferring a Call Using the EXP40............................................................................ 192
Troubleshooting .....................................................................195
Troubleshooting Solutions ............................................................................................... 195
Regulatory Notices ................................................................209
Service Agreements ........................................................................................................ 209
Limitations of Liability ...................................................................................................... 209
Safety Instructions ............................................................................................................ 209
Appendix A - Time Zones......................................................211
Index ......................................................................................213

Overview
1
This chapter provides the overview of the SIP-T46G IP phone. Topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new phone, contact your
system administrator.
The main hardware components of the SIP-T46G IP phone are the LCD screen and the
keypad.

User Guide for the SIP-T46G IP Phone
2
Hardware component instructions of the SIP-T46G IP phone are:
Item
Description
①
LCD Screen
Shows information about calls, messages, soft keys,
time, date and other relevant data:
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call text or second incoming caller information
• Prompt text (for example, "Saving config file!")
• Time and date
②
Power Indicator LED
Indicates phone power and some feature statuses.
•Receives an incoming call—Fast flashing
•Receives a voice mail—Slow flashing
③
Line Keys
•Enable you to select a phone line
•Call a favorite contact quickly
•Answer incoming calls
•Assign Boss-Admin feature
•Assign multicast paging feature
④
HEADSET Key
Toggles and indicates the headset mode.
MUTE Key
Toggles and indicates mute feature.
⑤
MESSAGE Key
Accesses voice messages.
HOLD Key
Places a call on hold or resumes a held call.
REDIAL Key
Redials a previously dialed number.
TRANSFER Key
Transfers a call to another party.
⑥
Speakerphone Key
Toggles and indicates the hands-free speakerphone
mode.
⑦
Volume Key
Adjusts the volume of the handset, headset, speaker,
and ringer.
⑧
Keypad
Provides the digits, letters and special characters in
context-sensitive applications.
⑨
Scroll through the displayed information.
Confirms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
⑩
Soft Keys
Label automatically to identify their context-sensitive
features.
⑪
Speaker
Provides hands-free (speakerphone) audio output.
⑫
Hookswitch Tab
Secures the handset in the handset cradle when the IP
phone is mounted vertically. For more information on
how to adjust the hookswitch tab, refer to Yealink Wall
Mount Quick Installation Guide for Yealink IP Phones .

Overview
3
Item
Description
⑬
Hookswitch
Picking up the handset from the handset cradle, the
hookswitch bounces and the phone connects to the line,
laying the handset down on the handset cradle, the
phone disconnects from the line.
Icons appearing on the LCD screen are described in the following table:
Icons
Description
Local Favorites
Call Forward
Received Calls
Placed Calls
Missed Calls
Forwarded Calls
Handset mode
Headset mode
Hands-free speakerphone mode
Speakerphone muted
Voice mail unread
Voice mail read
Auto Answer
Call Mute
Call Hold
Phone lock
Calendar reminder
Location is not set
Bluetooth

User Guide for the SIP-T46G IP Phone
4
Icons
Description
Bluetooth headset is both paired and connected
Organizer
Presenter
Attendee
The participant is muted
Conference lock
Available
Busy
Do Not Disturb
Be Right Back/Off Work/Away
Off Line
Unknown
Power Indicator LED
LED Status
Description
Solid red
The phone is initializing.
Fast flashing red
The phone is ringing.
Slow flashing red
The phone receives a voice mail.
Off
The phone is powered off.
The phone is idle.
The phone is busy.
The call is placed on hold or is held.
The call is muted.
The first line key LED (configured as a phone line)
LED Status
Description
Solid green
The line is seized.
The line is in conversation.
Fast flashing green
The line receives an incoming call.
Slow flashing green
The call is placed on hold.
Off
The line is inactive.

Overview
5
The fifth line key LED (configured as Boss Admin)
The local boss-admin phone indicates the phone is involved in a boss-admin call, while
the monitoring boss-admin phone indicates the phone is not involved in the boss-admin
call.
LED Status
Description
Solid green
The line is in conversation.
Solid green
(local boss-admin phone)
The call is placed on hold.
Fast flashing green
(monitoring boss-admin
phone)
Off
The line receives an incoming call.
Note
Two ways to customize configurations of your SIP-T46G IP phone:
The user interface on the IP phone.
The user interface in a web browser on your PC.
The hardware components keypad and LCD screen constitute the phone user interface,
which allows the user to execute all call operation tasks and basic configuration
changes directly on the phone. In addition, you can use the web user interface to
access all configuration settings. In many cases, it is possible to use either the phone
user interface and/or the web user interface interchangeably. However, in some cases,
it is only possible to use one or the other interface to operate the phone and change
settings.
You can customize your phone by pressing to access the phone user interface. The
Advanced option is only accessible to the administrator, and the default administrator
password is “admin”(case-sensitive). For more information on customizing your phone
with the available options from the phone user interface, refer to Customizing Your
Phone on page 39.
Menus are used to access information and configure the phone.
The above introduces the default power indicator LED status. The status of the power
indicator LED is configurable via web user interface. For more information, refer to
Yealink_Microsoft_Skype_for_Business_Edition_IP_Phones_Administrator_Guide .

User Guide for the SIP-T46G IP Phone
6
The figure below shows the phone's menus and submenus.

Overview
7
In addition to the phone user interface, you can also customize your phone via web user
interface. In order to access the web user interface, you need to know the IP address of
your new phone. To obtain the IP address, press on the phone when the phone is
idle. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of
web browser on your PC. The default administrator user name and password are both
“admin”(case-sensitive).
The main options you can use to customize the IP phone via phone user interface and/or
via web user interface are listed in the following table:
Options
Phone User Interface
Web User Interface
Status
√
√
--IP Address
--MAC
--Firmware
--Network
--Phone
--Location
--License
Basic Phone Settings
√
--Language
√
--Time & Date
√
--Backlight
√
--Administrator Password
√
--Key as Send
√
--Phone Lock
√
--BToE
√
--Account Lock
√
--Audio Settings
--Volume
√
×
--Ring Tones
√
√
--Contact Management
--Skype for Business Directory
√
×
--Local Directory
√
√
--Call History Management
√
√
--Headset Use
--Headset Mode
√
×
--Headset Prior
×
√
--Dual Headset
×
--Bluetooth
√
--Calendar
√
--Always Online
√

User Guide for the SIP-T46G IP Phone
8
Options
Phone User Interface
Web User Interface
--Log Upload
√
--E911 Location Tip
√
--Dial-now
×
--Live Dialpad
×
--Privacy Mode
√
×
Basic Call Features
--Redialing Numbers
√
×
--Auto Answer
√
--Call Waiting
√
√
--Call Mute
√
×
--Call Hold/Resume
√
--Call Forward
√
--Call Transfer
√
--Call Park
√
--Meet Now
√
--Voice Mail
√
√
--Multicast Paging
√
Skype for Business Account
--Pin Sign in
√
--Extension
√
--Pin
√
--User Sign in
--Address
√
--UserName
√
--Password
√
--Device Pairing for Online
√
--Select site
√
×
Note
The table above lists most of the feature options. Please refer to the relevant sections for
more information.