Yealink Yealink SIP-T22P User manual

Spitfire_Yealink_SIP-T22P1
YealinkSIP-T22PUSERGUIDE
TABLE OFCONTENTS
HandsetDescription ……………………………………………………………Page2
KeypadLock……………………………………………………………………….Page5
Directory …………………………………………………………………………….Page5
AddinganEntry……………………………………………………….Page6
Editor DeleteanEntry…………………………………………….Page6
BlackList………………………………………………………………….Page6
DialingfromDirectory…………………………………………….. Page6
MakingaCall …………………………………………………………………….Page6
Placingcall onHold……………………………………………………………Page6
Making2nd Call …………………………………………………………Page6
Answeringacall …………………………………………………………………Page7
Denyingan IncomingCall ……………………………………….Page7
Call History …………………………………………………………………………Page7
DoNotDisturb(DND)……………………………………………………….Page7
Call Forwarding…………………………………………………………………Page7
Call Waiting………………………………………………………………………Page8
Call Transfer………………………………………………………………………Page8
BlindTransfer(handset)…………………………………………Page8
BlindTransfer(speaker/headset) ……………………………Page9
AttendedTransfer(handset) ……………………………………Page9
AttendedTransfer(speaker/headset)………………………Page9
Call Parking…………………………………………………………………………Page9
Parkingacall ……………………………………………………………Page9
RetrievingaParkedCall ……………………………………………Page9
RetrievingaSpecificParkedCall ………………………………Page9
3Way Conference……………………………………………………………….Page10
InstantMessaging………………………………………………………………Page10
Voicemail ……………………………………………………………………………Page11
Settingupvoicemail …………………………………………………Page11
RetrievingVoicemail Messages…………………………………Page11
Call Intrusion ………………………………………………………………………Page12

Spitfire_Yealink_SIP-T22P2
Keypad
TheDTMFnumerickeypad
•Entry of digitsonly(e.g.,whendialing aphonenumber)
•Typing inlettersand digits.
ThePower IndicationLED
•On:thephoneispowered.
•Off:thephoneisnot powered.
Line/Functionsoftkeys
•3xLinebuttonsformaking simultaneouscall.

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NavigationKeys
Usethenavigationkeystonavigateinthedisplaymenusand
confirm/cancelactions.
Theaudio devicecontrol keyscanperformthefollowing actions:
Adjust thevolumeof thehandset,headset,speakerand ringer
Allowsforhands-free communicationduring calls
Placeand receivecallsthroughanoptionallyconnected
headset
Muteaudio transmissionlocallyduring calls
Hard FeatureKeys
Allowuserstoaccess voicemail messages
Redial

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IconInstruction
TheIPPhonedisplaysdifferent kindsof iconsonitsLCD;youcanreferto
thefollowing fortheirmeanings:
Flasheswhentheinternet isdisconnected
Account registerfailed
Account registering
Account registersuccessful
Missed Calls
Call in
Call out
Input Method:all lettersand numbers
Input Method:numbers
Input Method:lettersinlowercase
Input Method:lettersinuppercase
Call mute
Call hold
Voicemail
SMS
Call forward
Donot disturb
Autoanswer
Inhandsetmode
Inheadset mode

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KeypadLock
Youcanlockthefollowing specifickeys:
MENUKeys:Youcannot access theMENUof thephone.
FunctionKeys:Youcannot access theMESSAGE,HEADSET,CONF,
HOLD,TRAN,and RDKeys.
TalkCall Only:Youcanonlyusethephonetoanswertheincoming calls.
Toenablekeypad lockvia Phoneinterface:
•Press MENU->Settings->Advanced,enterthepassword,and then
press theEntersoft key.
•Select PhoneSetting->Lock.
•Usethenavigationkeytohighlight theoptionyouwant tolock.
•Press Savesoft keytoactivethechangeand backsoft keyto
returntothepreviousscreen.
•Theicon will bedisplayedonthetop right cornerof theidle
screen.
Tounlockthephonevia Phoneinterface:
•Press Menu soft key, youareprompted forthepassword.
•Enterthepassword;press theEntersoft key, thephoneis
unlocked.
•Theiconwill bedisappearing fromtheidlescreen.
Directory
Addinganentry
•Press theAddrsoft key.
•SelectContact List
•Press Add soft key
•EntertheName,thenscroll using theUp/Downnavigationbuttonto
enterOffice,MobileandOthernumbers.
•Press Savesoft keytoadd thecontact orCancelsoft keytocancel
thechange.

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EditorDelete anentry
•Press Addr->ContactList->OK
•Usethenavigationkeytohighlight theentry youwant toedit or
delete.
•Press theOptionsoft key.
•Todeletetheentry select Deleteand pressOK.
•Toedit theentry, select Detail,makethedesired changesand
press Save.
•Press cancelsoft keytoreturntotheDirectory.
Black List
Callersadded totheBlackList will gostraight toyourvoicemail.
DialingfromtheDirectory
•Press Directory->Contact List->OK.
•Usethenavigationkeytohighlight theentry youwant dial.
•Press theSend orOKbutton.
Makingacall
Tomakea phonecall:
•Pickup thehandset, iconwill beshowed intheidlescreen.
•Press theSpeakerbutton, iconwill beshowed intheidlescreen.
•Press theHeadsetbuttonif theheadset isconnected totheHeadset
Port inadvance.Theicon will beshowedintheidlescreen.
Youcanalsodialthenumberfirst,and thenchoosethemethod youwill
usetospeaktotheotherparty.
PlacingaCall onHold
•Whileonanactivecall,press theHold button.
•Toretrievetheheldcall,press theResumebutton.
Toactivea2nd or3rd call:
•Placethe1st callon Hold.
•Selectanotherlinekey.
•Dialthenumberandpress SendorOK.
•Togglebetween heldcallsby pressingtheassociatedlinebutton.

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Answeringacall
Answeringanincomingcall
•If youarenot onanactivecall,lift thehandset toanswerusing
handset,press theSpeakerbutton/Answersoft keytoanswer
using thespeakerphoneorpress theheadset buttontoanswer
using theheadset.
•If youareonanactivecall,press theLinekeytoanswerthe2nd
call.Thiswill placethe1st call onHold and youcantogglebetween
thecallsbypressing theassociatedLinebutton.
Note:During theconversation,youcanalternatebetweenHeadset,
Handset and Speakerphonebypressingthecorresponding buttonsor
picking up thehandset.
Denyinganincomingcall
•Press Reject soft keytorejectanincoming call directlyand send it
toyourvoicemail.
Call History
Toaccessthehandsetcall logs
•Press theHistory soft key.
•Usethenavigationbuttontoscroll toAll Call,Dialed Calls,Received
Calls,Missed CallsorForwardedCalls.
•Usethenavigationkeytoselect anentry.
•Press Send todialthenumber.
•Press Optionstocheckthedetail of thecall,add it tothephone
bookorblacklist ortodeletetheentry.
DND (DoNotDisturb)
All callswill bedirectedtoyourvoicemail whenDNDisactive.
•Press DNDsoft keytoactiveDNDModeand thedisplayshows:
DND.
•Press DNDsoft keyagaintodeactivateDNDmode.
Call Forwarding
Thisfeatureallowsyoutoforward anincoming call toanotherphone
numbere.g.anotherextension,a group oranexternalnumber. Whencall
forwarding isactivethedisplayshowed the icon.

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Thefollowing call forwarding eventscanbeconfigured:
•Cancel: Call forwarding isdeactivated.
•Always:All incoming callsareimmediatelyforwarded.
•Busy:Incoming callsareforwarded whenthephoneisbusy. (Note;
forthisfeaturetowork, Call Waiting must bedeactivatedonthe
handset)
•NoAnswer: Incoming callsareforwarded whenthephoneisnot
answered afteraspecificperiod.
•Busy/NoAnswer: Incoming callsareforwarded if thehandsetis
eitherbusyorisnot answered.
Toconfigure Call Forwarding
•Select:Menu->Features->Forward.
•Select thetypeofforward youwant.
•Enterthephonenumberyouwant toforward yourcallsto.
•Press Savetosavethechanges.
•Whenselecting NoAnswerforward youcanenterthetime,in
seconds,that thehandset should ring beforeforwarding thecall.
Scroll downtoset thetimer.
Note:Bydefault all callswill divert toyourvoicemail if not answered after
a specifictime.
Oncea specificforward hasbeenactivated,it canbede-activated/
activated bypressing theForward button.
Call Waiting
Thiscall featureallowsyourphonetoaccept otherincoming callstoan
extensionalreadyinanactivecall.
Toenable/disableCall Waiting:
•Select Menu->Features->Call Waiting.
•UsethenavigationkeysorDisable/Enablesoft keyto
active/inactivecall waiting.
•Press Savesoft keystosavethechanges.
Call Transfer
BlindTransfer (Whenusingthehandset)
•Press Transoft keyduring theactiveconversation,thecall will be
onhold.
•Dialtheextensionortelephonenumberand press Send.
•Hang up tocompletethetransfer.

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BlindTransfer (Whenusingthespeakerphoneorheadset)
•Press Transoft keyduring theactiveconversation,thecall will be
onhold.
•Dialtheextensionortelephonenumberand press theSend orOK
button.
•Press theTransferButton.
AttendedTransfer (Whenusingthehandset)
•Press Transoft keyduring theactiveconversation,thecall will be
onhold.
•Dialtheextensionortelephonenumberand press send.
•Wait forthe3rd partytoanswerand announcethecall.
•Hang up tocompletethetransfer.
AttendedTransfer (Whenusingthespeakerphoneorheadset)
•Press Transoft keyduring theactiveconversation,thecall will be
onhold.
•Dialtheextensionortelephonenumberand press send.
•Wait forthe3rd partytoanswerand announcethecall.
•Press theTransferbuttontocompletethetransfer.
Totransfera call directlytoanotheruser’svoicemail,followtheblind
transferinstructionsabovebut includean“8”beforetheextension
number.
Call Parking
Toparkacall
•Press Hold
•Select2nd Linebutton.
•Dial*85
•Youwill heara messageinforming youthat thecall hasbeen
parked and theorbit number.
Toretrieveaparkedcall
•Dial *86.
Toretrieveaspecificparkedcall
•Dial *86 and thepark orbit number. (Theextensionnumberof the
userthat parked thecall)

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3-way Conference
Toestablisha conference:
•Press theConf softkeyduring anactivecall.
•Thefirst call isplaced onhold.Dialthenumbertoconferencein
and press theSend soft keyorOKbutton.
•Whenthecall isanswered,theconferencecall will includeyouand
theothertwoparties.
•Hang up todisconnect all parties.
InstantMessaging
Tosend aninstant messagetoanotheruser:
•Press theMenu soft key.
•Select Messages.
•SelectText Messages
•SelectNewMessage
•Typeinyoumessageusing thekeypad.UsetheAb3softkeytoedit
thekeyentry options.
•Press Send.
•Scroll downtothe“To”field.
•Enterthedestinationextensionnumberand press Send.
Receiving Instant Messages:
•Whenyoureceiveaninstant message,youphonewill beep,the
Messagelamp will comeonandthedisplaywill showhowmany
newtext messagesyouhave.
•Press theViewsoft keyortheMessagebutton.
•Press Read toviewyourmessage.
•Youcanthenreplybypressing theReplybutton.
Note:Instant messagecanalsobesent via theuserweb interface.Please
see Web InterfaceUserguideforinstructionsonhowtousethisfeature.

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Voicemail
Settingupyourvoicemail
Press *97
If it isthe1st timeyouareaccessing yourmailbox, youwill beprompted
torecord yourname.Followtheprompts.
Youwill bedirectedtotheMainMenu of yourmailbox.
-SelectOption1tolistentoyourmessages.
-SelectOption2tochangeyouraccess codeand press #tosave.
-SelectOption3torecord yournameandpress #tosave.
-SelectOption4torecord yourpersonalgreeting and press#to
save.
RetrievingVoicemail Messages
•Whenmessagesareleft inyourmail box, themessagelamp will
comeonand thedisplaywill indicatethat youhavea newvoice
message.
•Toaccessyourmailboxpress theMessagebuttonortheConnect
soft key.
Whilelistening tovoicemail messages:
•Dial1torewind themessage
•Dial2tostopplayback
•Dial3tofast forward.
•Dial4torepeat themessage
•Dial5tohearthemessagedetails
•Dial6tosend themessagetoanothermailbox
•Dial7todeletethemessage
•Dial8toreturnthecall (if callerwithheld theirnumberthiswill not
work)
•Dial9tosavethemessage.

Spitfire_Yealink_SIP-T22P12
Call intrusion:
Note:Permission mustbeassignedby thesystemadministratorin orderto
usethisfeature.
Thecall intrusion featuresenablesan extension to“listen in”toanother
extensionsconversation providedthey havebeen assignedpermission todo
so.
Therearethree modes.
1. Call Barge-In:Isthismodeatonewillbeplayedtoboth partiesto
indicatethat someonehasbargedintotheconversation.Both parties
will beabletohear theuserthat hasbargedin.
2. Call Tech Mode:In thismodeonly theextension on thePBX ismade
awarethat someonehasbargedintotheconversation.Theuser
joiningthecallcan speak totheextension userwith out the3rd party
beingaware.
3. ListenIn Mode:Neitherparty in theconversation isawarethatanother
userislisteningandneitherparty can hear theuserthat hasbarged
in.
•ToBargeintoanotherextensionscall dial *81+extension numberand
press SendorOK.
•ToBargein usingTech Mode,dial*82+extension numberandpress
SendorOK.
•ToBargein usingListenIn Mode,dial*83+extension numberand
press SendorOK.