Yealink W60P Telesystem User manual

Quick Reference Guide
Yealink W60P with W56P Handset
Advanced Call Handling
Blind Transfer (Unannounced)
Blind transfers pass through the caller ID of the originating caller to the third party.
• Press the TRAN button
• Input the destination extension or phone number
• Press the TRAN button
Transfer directly to an extension’s voicemail box by dialing *90 plus the extension as the destination
number.
Toledo, Ohio | Philadelphia, Pennsylvania | 1.888.808.6111 | www.telesystem.us
6.7.19
Available features may vary. Particular feature set is based on the original order and the system
administrator’s requests for each deployment. Please contact your system administrator or
Telesystem directly to discuss any additions to the system.
Basic Call Handling
Place a call
Input the phone number or extension then press the green Send button or Speakerphone button.
End a call
Press the red End button or soft key.
Answer a call
When phone is idle:
Press the green Send button, Accept soft key, or Speakerphone button.
While already on a phone call:
Use the navigational arrows to select the ringing call then press the green Send button, Accept soft key,
or Speakerphone button. The first call will go on hold automatically.
Speaker
Press the Speaker button to switch from handset to speaker phone audio.
Mute
Press the Mute button to turn mute on or off during a call.
Hold
To place a call on hold: Press Options soft key then use navigational buttons to select Hold.
To resume a held call: Press the Resume soft key.
To resume a held call if one held and one active call are on the phone:
Press the Swap soft key. Alternately, use navigational buttons to select the held call then press OK.
This will place the formerly active call on hold and resume the other.
Blue Platform

To retrieve a call from park:
• Dial *88 plus the extension where the call is parked
• Alternately, if the call was parked on your own extension, simply press the Retrieve soft key.
Advanced Features
Recent Calls
Press the History soft key then use navigational buttons to select All, Missed, Placed, or Received
calls.
To exit the logs, press the End button or Back soft key.
Voicemail Access
• Press the Voicemail button
• Use navigational buttons to select the intended line.
• Press the Select soft key to enter the voicemail system. Follow prompts.
Call Park
Park is a ‘shared’ hold. A parked call can be accessed by all desk phones at the site. This feature must
be set up by Telesystem in advance.
To park a call:
• Press the Options button
• Select Call Park
• Follow the prompt to enter the extension where you wish to park the call, then press # (or
part the call on your own extension by simply pressing #).
Announced Transfer
• Press the TRAN button
• Input the destination extension or phone number
• Wait for the third party to answer while the first party waits on hold.
• To complete the transfer, press the TRAN button.
• To cancel the transfer and go back to the first caller, press the Cancel soft
key.
Conference (Three Way) Call
After the first call is already on the line:
• Press Options soft key then use navigational buttons to select Conference.
• Input the destination extension or phone number
• Wait for the third party to answer while the first party waits on hold.
• To join the conference together, press Options soft key then use
navigational buttons to select Conference.
• To cancel the conference and go back to the first caller alone, press the
End soft key.
To join two separate calls together that are already on the line:
• Press Options soft key then use navigational buttons to select Conference.
While on a conference call, pressing the End button causes all parties to hang up.
Quick Reference Guide
Yealink W60P with W56P Handset Blue Platform
Toledo, Ohio | Philadelphia, Pennsylvania | 1.888.808.6111 | www.telesystem.us