TRANSFER CALLS
Blind transfer
Press the button or Tra ns fe r soft key during an active call. The call is automati-
cally placed on hold.
Enter the number to which you want to transfer the call.
To complete the transfer either hang up, or press the button, or press the
Tra nsfer soft key twice.
Consultative transfer
Press the button or Tra ns fe r soft key during an active call.
The call is automatically placed on hold.
Place a call to the transfer recipient by entering their number
then waiting for the call to complete or pressing the Tran sfer
soft key followed by Send.
When the transfer recipient answers, if they are
available to take the call, press the button or
Tra nsfer soft key to complete the transfer.
Direct to voicemail transfer
Press the button or Tra ns fe r soft
key during an active call. The call is
automatically placed on hold.
If you are transferring to a four-digit extension, enter *90 followed by the number to
which you want to transfer the call.
If you are transferring to a five-digit or six-digit extension, enter * followed by the
number to which you want to transfer the call.
To complete the transfer either hang up, or press the button, or press the
Tra nsfer soft key twice.
Return to the original caller
At any point before completing a transfer, you may take the original caller off hold
by tapping the line soft key controlling the held call or tapping the held call window
and tapping Resume.
MAKE A 3-PARTY CONFERENCE CALL
Tap the Conference soft key during an active call.
The active call is automatically placed on hold.
Enter the number of the party you would like to
conference in, then tap Conference or wait for the
call to complete.
When the third party answers, press the Conference
soft key again. All parties are now joined in the
conference.
Press the Split soft key to split the conference call into
two individual calls.
Press the EndCall soft key to disconnect all parties
or to leave a three-way conference.
To disconnect all parties in a three-way conference,
Split into individual calls, then EndCall each party.
MUTE AND UNMUTE MICROPHONE
Press to mute the microphone during a call.
Press again to unmute the microphone during a call.
For full user guides and video tutorials, visit help.ena.com and select ENA SmartVoice
Quick Reference Guide
Yealink SIP-T58A and T58V
