York Altair Series User manual

HIGH WALL INVERTER
Form: UHKEALTAIR-171219
New ReleasedUser's Manual
ALTAIR HIGH WALL INVERTER
R-410A 60Hz 16SEER
Issue Date
Dec 19, 2017

Notices for installation
Packing list
Indoor unit installation
Outdoor unit installation
Check after installation and test operation
1
6
8
10
12
15
16
19
Installation service
9
CONTENTS
Operation and maintenance
Safety Precautions
Notices for use
Names of each part
Clean and care
Troubleshooting
Note: All the pictures in this manual are just schematic diagrams,
the actual is the standard.
22

Safety Precautions
Incorrect installation or operation by not following these
instructions may cause harm or damage to people,
properties, etc.
The seriousness is classified by the following indications：
CAUTION
This symbol indicates the
possibility of injury or
damage to properties.
This symbol indicates
the possibility of death
or serious injury.
WARNING
WARNING ！
！
！
This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
(Only for the AC with CE-MARKING)
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not
play with the appliance.
(Except for the AC with CE-MARKING)
- 1 -

Safety precautions
- 2 -
The air conditioner
must be grounded.
Incomplete ground-
ing may result in
electric shocks.
Do not connect the earth wire
to the gas pipeline, water
pipeline, lightning rod, or
telephone earth wire.
Always switch off
the device and cut
the power supply
when the unit is not
in use for long time
so as to ensure
safety.
If the power supply
cable is damaged, it
must be replaced by
the manufacture or
its service agent or
a similar qualified
person.
Don't cut off main
power switch during
operating or with
wet hands.
It may cause electric shock.
NO!
Take care not let
the remote control
and the indoor unit
watered or being
too wet.
Otherwise, it may cause short
circuit.
NO!
Don't pull the
power cable .
The damage of pulling power
cord will cause serious electric
shock.
NO!
Don't share the
socket with other
electric appliance.
Otherwise, it may cause
electric shock even fire
and explosion.
NO!
OFF
Always switch off
the device and cut
the power supply
before performing
any maintenance
or cleaning.
Otherwise, it may cause
electric shock or damage.
OFF
An earth leakage
breaker with rated
capacity must be
installed to avoid
possible electric
shocks.
AUTO COOL DRY HEAT FAN
SPEED TURBO HIGH
MID
LOW
AUTO
TIMER
ONOFF
ROOM
SET
h
C
SWING SWING
ON
OFF
SLEEP IClean HEALTH IFavor
Eheater
Anti-FUNGUS
DISPLAY
LOCK
F
SWING SWING
MODE
SPEED
TURBO TIMER
iFavor
iFeel
HEALTH SLEEP
DISPLAY Anti-FUNGUS iClean

Don't install air
conditioner in a
place where there is
flammable gas or
liquid. The distance
between them
should above 1m.
It may cause fire.
above 1m
Don't use liquid or
corrosive cleaning
agent wipe the air
conditioner and
sprinkle water or
other liquid either.
NO!
Doing this may case electric
shock or damage to the unit.
Don't attempt to
repair the air
conditioner by
yourself.
Incorrect repairs may cause
electric or fire. Contact a
qualified service technician
for all service requirement.
Don't use air
conditioner in
lightning storm
weather.
Lightning
Power supply should be cut
in time to prevent the
occurrence of danger.
The appliance
shall be installed
in accordance with
national wiring
regulations.
An earth leakage
breaker with rated
capacity must be
installed to avoid
possible electric
shocks.
Don't block air inlet
or air outlet.
Otherwise, the cooling or
heating capacity will be
weakened, even cause
system stop operating.
Please note whether
the installed stand is
firm enough or not.
If it is damaged, it may lead
to the fall of the unit and
cause the injury.
NO!
Don't put hands or
any objects into the
air inlets or outlets.
NO!
This may cause personal
injury or damage to the unit.
OFF
Don’t let the air
conditioner blow
against the heater
appliance.
Otherwise it will lead to
incomplete combustion, thus
causing poisoning.
Safety Precautions
NO!
- 3 -

Safety Precautions
This product contains fluorinated greenhouse gases.
WEEE Warning
Do not dispose of electrical appliances as
unsorted municipal waste, use separate
collection facilities.
Contact you local government for information
regarding the collection systems available.
If electrical appliances are disposed of in
landfills or dumps, hazardous substances
can leak into the groundwater and get into
the food chain, damaging your health and
well-being.
When replacing old appliances with new ones, the retailer
is legally obligated to take back your old appliance for
disposals at least free of charge.
Meaning of crossed out wheeled dustbin:
- 4 -
The specification of the fuse are printed on the circuit board,
such as: 3.15A/250V AC, etc.
Refrigerant leakage contributes to climate change.
Refrigerant with lower global warming potential (GWP) would
contribute less to global warming than a refrigerant with
higher GWP, if leaked to atmosphere. This appliance
contains a refrigerant fluid with a GWP equal to 2088 . This［］
means that if 1 kg of this refrigerant fluid would be leak to
the atmosphere , the impact on global warming would be 2088［］
time higher than 1 kg of CO , over a period of 100 years. Never
2
try to interfere with the refrigerant circuit yourself or
disassemble the product yourself and always ask a professional.

CAUTION ！
Don't apply the cold
air to the body for a
long time.
It will deteriorate your
physical conditions and
cause health problems.
Don’t stand on the
top of the outdoor
unit or place heavy
things on it.
This cloud cause personal
injuries or damage the unit.
Don’t use the air
conditioner for other
purposes, such as
drying clothes,
preserving foods,etc.
NO!
NO!
NO!
Don’t open the
windows and doors
for long time when
the air conditioner
is running.
Otherwise, the cooling or heating
capacity will be weakened.
Set the suitable
temperature.
If your air
conditioner is not
fitted with a supply
cord and a plug, an
all-pole switch must
be installed in the
fixed wiring and the
distance between
contacts should be
no less than 3.0 mm.
The power supply circuit should have leakage protector and air
switch of which the capacity should be more than1.5 times of
the maximum current.
Appropriate adjustments of the
setting temperature can prevent
the waste of electricity.
If your air conditioner is permanently connected to the fixed
wiring, residual current device (RCD) having rated residuala
operating current not exceeding 30 mA should be installed in
the fixed wiring.
It is recommended
that the temperature
difference between
indoor and outdoor
temperature
should not be
too large.
Safety Precautions
- 5 -
Regarding the installation of the air conditioners, please refer
to the below paragraphs in this manual.

The conditions of unit can t normally run'
*Within the temperature range provided in following table, the air conditioner may
stop running and other anomalies may arise.
*When the temperature is too high, the air conditioner may activate the automatic
protection device, so that the air conditioner could be shut down.
When the temperature is too low, the heat exchanger of the air conditioner may*
freeze, leading to water leakage or other malfunction.
In long-term cooling or dehumidification with a relative humidity of above 80%*
(doors and windows are open), there may be water condenses or dripping near
the air outlet.
*T1 and T3 refer to ISO 5151.
Notes for heating
*The fan of the indoor unit will not start running immediately after the heating is
started to avoid blowing out cool air.
When it is cold and wet outside, the outdoor unit will develop frost over the heat*
exchanger which will compromise the heating capacity. This is when the air
conditioner will start defrost.
During defrost, the air conditioner will stop heating for about 5-12 minutes.*
Vapor may come out from the outdoor unit during defrost. This is not a malfunction,*
but a result of fast defrost.
Heating will resume after defrost is complete.*
Notes for turning off
*When the air conditioner is turned off, the main controller will automatically decide
whether to stop immediately or after running for dozens of seconds with lower
frequency and lower air speed.
Notices for use
- 6 -
Cooling
Heating
Indoor
Outdoor
Indoor
Outdoor
＜℃18
＞℃24
＜℃-7
＞℃27
＞℃52 (Apply to T3)
＞℃43
(Apply to T1)

*If the remote controller is lost or broken, use force switch
button to operate the air conditioner.
If this button is pushed with the unit OFF the air*,
conditioner will operate in Auto mode.
If this button is pushed with the unit ON, the air conditioner*
will stop running.
Emergency operation
Force switch
1. Use up-down swing and left-right swing buttons on the
remote controller to adjust the airflow direction. Refer to
the operation manual of the remote controller for detail.
2. For models without left-right swing function, the fins has to
be moved manually.
Airflow direction adjustment
Note: Move the fins before the unit is in operation, or your finger might be injured. Never
place your hand into the air inlet or outlet when the air conditioner is in operation.
- 7 -
Notices for use

Force switch
Power cable
Pipe protection
ring
Air inlet
Indoor unit
Panel
Air inlet grille
Air filter
Air louver
Air vent
Air outlet
Connection pipe
Drain hose
Air inlet
Air outlet
Air outlet grille
Outdoor unit
Remote controller
Names of each part
- 8 -
Note: All the pictures in this manual are just schematic diagrams, the actual is the standard.
Plug, WIFI function, Negative-ion function, and Vertical and horizontal swing function both
are optional,the actual unit shall prevail.
AUTO COOL DRY HEAT FAN
SPEED
TURBO
HIGH
MID
LOW
AUTO
TIMER
ONOFF
ROOM
SET
h
C
SWING
SWING
ON
OFF
SLEEP
IClean HEALTH
IFavor
Eheater
Anti-FUNGUS
DISPLAY
LOCK
F
SWING SWING
MODE
SPEED
TURBO TIMER
iFavor
iFeel
HEALTH SLEEP
DISPLAY
Anti-FUNGUS
iClean

Clean the panel
When the panel of the indoor unit is contaminated, clean it
gently with a wrung towel using tepid water below 45 ,℃
and do not remove the panel while cleaning.
Clean the air filter
■Remove the air filter
1. Use both hands to open the panel for an angle from both ends of the panel in
accordance with the direction of the arrow.
2. Release the air filter from the slot and remove it.
●Before the cleaning of the air conditioner, it must be shut down and the
electricity must be cut off for more than 5 minutes, otherwise there might
be the risk of electric shocks.
Do not wet the air conditioner, which can cause an electric shock. Make
●
sure not to rinse the air conditioner with water under any circumstances.
Volatile liquids such as thinner or gasoline will damage the air conditioner
●
housing, therefore please clean the housing of air conditioner only with soft
dry cloth and damp cloth moistened with neutral detergent.
In the course of the using, pay attention to cleaning the filter regularly, to
●
prevent the covering of dust which may affect the effect. If the service
environment of the air conditioner is dusty, correspondingly increase the
number of times of cleaning. After removing the filter, do not touch the fin
part of the indoor unit with the finger, so as to avoid scratching it.
Warning
■Clean the Air Filter
Use a vacuum cleaner or water to rinse filter, and
if the filter is very dirty (for example, with greasy dirt),
clean it with warm water (below 45 ) with mild℃
detergent dissolved in, and then put the filter in
the shade to dry in the air.
Clean and care
- 9 -

■Mount the Filter
1. Check whether all the air inlets and outlets of the units are unblocked.
2. Check whether there is blocking in the water outlet of the drain pipe, and
immediately clean it up if any.
3. Check the ground wire is reliably grounded.
4. Check whether the remote control batteries are installed, and whether the power
is sufficient.
5. Check whether there is damage in the mounting bracket of the outdoor unit, and
if any, please contact our local service center.
Check before use
1. Reinstall the dried filter in reverse order of removal, then cover and lock the panel.
Clean and care
*Do not repair the air conditioner by yourself as wrong maintenance may cause electric
shock or fire, please contact the authorized service center and let the professionals
conduct the maintenance, and checking the following items prior to contacting for
maintenance can save your time and money.
Caution
Troubleshooting
Maintain after use
1. Cut off the power source of the air conditioner, turn off the circuit breaker and remove
the batteries from the remote control.
2. Clean the filter and the unit body.
3. Remove the dust and debris from the outdoor unit.
4. Check whether there is damage in the mounting bracket of the outdoor unit, and if
any, please contact our local service center.
- 10 -
Clean the air filter
No
1
2
3
4
Error Code
E1
E2
E3
E4
Problem
Room temperature sensor fault
Outdoor coil temperature sensor fault
Indoor coil temperature sensor fault
Indoor fan motor feedback fault

Remote controller
is not available.
●Is the remote controller out of effective distance to the indoor unit?
Are there any obstructions between the controller and the●
signal receptor? Is the battery exhausted?●
Indoor unit does not operate
immediately when the air
conditioner is restarted.
There is unusual smell
blowing from the outlet
after operation is started.
Cooling (Heating)
efficiency is not
good.
●●Is the setting temperature suitable? Are air filter dirty?
●Is the air inlet or outlet obstructed?
Is indoor fan speed set at low speed?●
Is there any heat source in your room?●
Air conditioner can
not operate at all.
●●Has the power been shut down? Is the wiring loose?
Is voltage too high or too low ?(measured by professionals)●
Does it reach the set time for start up?●
Does the circuit protection device trip?●
If the air conditioner is turned on immediately after it is
turned off, the protective delay switch will delay the
operation for 3 to 5 minutes.
The air conditioner itself does not have undesirable
odor. If there is odor, it may be due to accumulation
of the odor in the environment. Please clean the air
filter or activate the cleaning function.
There is sound of running
water during the running
of air conditioner.
Sometimes the "hissing" sound of running water
can be heard. This is the sound of the flow of the
refrigerant, not a malfunction.
A slight "click" sound is
heard at the of start-up or
shut-down.
Due to temperature changes, panel and other parts
will swell, causing the sound of friction. This is normal,
not a fault.
During the cooling operation,
the indoor unit outlet
sometimes will blow out mist.
This is because the indoor air is cooled rapidly. After it
runs for some time, the indoor temperature and
humidity will be reduced and the mist will disappear.
▲Shrill sound is heard or Unpleasant odor is emitted during the operation.
▲.There is an abnormal heat in power supply cord and power plug
Accidentally pour impurities or water into the machine or the remote control.▲
Air switch or protection switch often breaks.▲
Immediately stop all operations and cut off the power supply ,
contact our Service center locally in following situations.
Troubleshooting
Phenomenon
Troubleshooting
- 11 -

Important Notices
■Before installating, please contact with local authorized
maintenance center, if unit is not installed by the authorized
maintenance center, the malfunction may not solved,due to
discommodious contact.
The air conditioner must be installed by professionals according
■
to the national wiring rules and this manual.
To move and install air conditioner to another place, please
■
contact our local special service center.
Requirements For Installation Position
●Avoid places of inflammable or explosive gas leakage or where
there are strongly aggressive gases.
Avoid places subject to strong artificial electric/magnetic fields.
●
Avoid places subject to noise and resonance.●
Avoid severe natural conditions (e.g. heavy lampblack, strong●
sandy wind, direct sunshine or high temperature heat sources).
Avoid places within the reach of children.
●
Shorten the connection between the indoor and outdoor units.●
Select where it is easy to perform service and repair and●
where the ventilation good.
The outdoor unit shall not be installed in any way that could
●
occupy an aisle stairway, exit, fire escape, catwalk or any other,
public area.
The outdoor unit shall be installed as far as possible from the
●
doors and windows of the neighbors as well as the green plants.
Notices for installation
- 12 -
Requirements of the mounting structure
●The mounting rack must meet the relevant national or industrial
standards in terms of strength with welding and connection
areas rustproofed.
The mounting rack and its load carry surface shall be able to
●
withstand 4 times or above the weight of the unit, or 200kg,
whichever is heavier.
The mounting rack of the outdoor unit shall be fastened with
●
expansion bolt.
Ensure the secure installation regardless of what type of wall
●
on which it is installed, to prevent potential dropping that could
hurt people.

Electrical Safety Requirements
●Be sure to use the rated voltage and air conditioners dedicated
circuit for the power supply, and the power cord diameter must
meet the national requirements.
When the maximum current of air conditioner is 16A, it must use ● ≥
the air switch or leakage protection switch equipped with
protection devices.
The normal operating range is 90%-110% of the local rated voltage.
●
The minimum clearance between the air conditioner and the ●
combustibles is 1.5 m.
The enables connect the indoor and outdoor
● interconnection cord
units. You must first choose the right cable size before preparing it
for connection.
Cable Types:
●
Outdoor Power Cable: H07RN-F or H05RN-F;
: H07RN-F or H05RN-F;Interconnection cord
Minimum Cross-Sectional Area of Power Cable and
●
Interconnection cord
Notices for installation
- 13 -
Rated Current
of Appliance(A)
Nominal Cross-
Sectional Area(mm )
2
＞≤6 and 10
＞≤10 and 16
＞≤16 and 25
＞≤25 and 32
＞≤32 and 40
075.
1
15.
25.
4
6
Appliance
Amps(A) AWG
10
13
18
25
30
18
16
14
12
10
North America Other Regions
●The size of the , power cable, fuse, andinterconnection cord
switch needed is determined by the maximum current of the unit.
The maximum current is indicated on the nameplate located on
the side panel of the unit. Refer to this nameplate to choose the
right cable, fuse, or switch.
Note: Core number of cable refer to the detailed wiring diagram
●
adhered on the unit which you purchased.
40 8
＞≤3 and 6

● The connection method of the air conditioner and the power cord
and the interconnection method of each independent element
shall be subject to the wiring diagram affixed to the machine.
The model and rating value of the fuse shall be subject to the
●
silkscreen on corresponding controller or fuse sleeve.
Others
Notices for installation
- 14 -
●The air conditioner is the type electrical appliance and mustI
ensure a reliable grounding.
Do not connect the grounding wire to a gas pipe, water pipe,
●
lightning rod, telephone line, or a circuit poorly grounded to
the earth.
The grounding wire is specially designed and shall not be used
●
for other purpose nor shall it be fastened with a common,
tapping screw.
Grounding Requirements
Requirements for operations at raised height
● When carrying out installation at 2m or higher above the base
level, safety belts must be worn and ropes of sufficient strength
be securely fasten to the outdoor unit, to prevent falling that
could cause personal injury or death as well as property loss.

- 15 -
PC
Drain hose
1
Plastic Strap
Pipe Protection Ring
Rubber crash pad
NOTE: All accessories shall be subject to actual packaging material, and if there
is any difference, please understand.
Packing list of the indoor unit
Packing list of the outdoor unit
Name
1
Indoor Unit Set
Quantity
2
Remote Controller
Batteries 7#() PC
PC
1
Instructions
Outdoor Unit
Connecting pipe
6*4500Φ
Packing list
1
Name
ROLL
Unit
PC
1
1
1Set
Quantity
PC
1
1
Unit
PACKET
Set
Packing list
3
4
1
2
No
5
4
5
1
2
No
6
Drain mouth
(Only for heat pump)
1
7
Connecting pipe
9*4500 for 12K BtuΦ
12*4500 for 18K BtuΦ
15 88*4500 for 24K BtuΦ.
1
3PC
PC
6
Remoter controller
holder
1
PC
7
Mounting board
expansion screw
8
8
PC
4
PC
Luting(putty)

1. Make a hole with an electric hammer or a
water drill at the predetermined position on
the wall for piping, which shall slant outwardly
by 5°-10°.
2. To protect the piping and the cables from
being damaged running through the wall,
and from the rodents that may inhabit in
the hollow wall, a pipe protecting ring shall
be installed and sealed with putty.
1. The wall for installation of the indoor unit shall
be hard and firm, so as to prevent vibration.
2. Use the "+" type screw to fasten the peg board,
horizontally mount the peg board on the wall, and
ensure the lateral horizontal and longitudinal vertical.
3. Pull the peg board by hand after the installation,
to confirm whether it is solid.
Space to the ceiling
Space to the wall
20cm above
Mounting plate
Wall-through Hole
15cm above
200cm above
Space to the floor
Pipe protection ring
Putty
Dimension drawing of indoor unit installation
Space to the wall
20cm above
Note: Usually, the wall hole is Φ60mm~Φ80mm.
Avoid pre-buried power wire and hard wall
when making the hole.
- 16 -
Indoor unit installation
Outside
Wall
Inside

1. Depending on the position of the unit, the piping may be routed sideway from the
left or the right ( Fig 1 ), or vertically from the back( Fig 2 )(depending on the pipe
length of the indoor unit). In the case of sideway routing, cut off the outlet cutting
stock of the opposite side.
2. The power cord may be routed separately from the piping. Cut off the outlet cutting
stock and then run the power cord through the hole, keeping the remaining part as
a protection from rodents.
Route of Pipeline
Connection Pipe
Drain Hose
and Cables
Connection Pipe
Drain Hose
and Cables
Power cord
Φ6/Φ6.35
Φ /Φ9.529
Φ12/Φ12.7
Φ15.88
Φ19.05 7 5～80
Tightening torque table
The size of pipe(mm)
Torque(N m)·
1. Remove the mountings and pull the indoor unit pipe out of the housing.
2. Connect the connecting pipe to the indoor unit:
Aim at the pipe center, tighten the nut with fingers, and then tighten the
Taper Taper
nut with a torque wrench, and the direction
is shown in diagram on the right. The torque
used is shown in the following table.
Drain pipe connection
Spanner
Indoor unit pipe
Taper nut
Torque wrench
connection pipe
Wrap the Piping
1. Use the insulation sleeve to wrap the joint part
the indoor unit and the connection pipe, and then
use insulating material to pack and seal insulation
pipe, to prevent generation of condensate water on
the joint part.
2. Connect the water outlet with drain pipes, and make
the connection pipe, cables, and the drain hose straight.
3. Use plastic cable ties to wrap the connection pipes, cables
and drain hose. Run the pipe sloping downward.
Connection Pipe
Drain Hose
and Cables
Plastic Strap
Fig 1 Fig 2
- 17 -
Hole material preparation Outlet material preparation
Indoor unit installation

Fixing the Indoor Unit
1. Hang the indoor unit on the peg board,
and move the unit from left to right to
ensure that the hook is properly positioned
in the peg board.
2. Push toward the lower left side and the
upper right side of the unit toward the peg
board, until the hook is embedded in the
slot and makes a "click" sound.
- 18 -
Indoor unit installation
To Outdoor unit
Lo NS L
To Outdoor unit
LNS
Wiring diagram
●If your air conditioner is provided with , the wiring of the indoorinterconnection cord
unit is connected in the factory, there is no need of connection.
If the is not provided, connection is needed in accordance with
●interconnection cord
the wiring diagram.
Constant speed Variable speed
NOTE:
※This manual usually includes the wiring mode for the different kind of A/C.
We cannot exclude the possibility that some special type of wiring diagrams
are not included.
The diagram are for reference only. If the entity is difference with this wiring※
diagram, please refer to the detailed wiring diagram adhered on the unit which
you purchased.
To Outdoor unit
4
1(L)
53
2(N)
4
1(L)
53
2(N)
To Outdoor unit
Connector
If there is a connector,
connect it directly.