Zip HydroTap BC100/75 User manual

802411US v1.27 06.21 BC, BC100-75 Install Instructions Page 1 of 32
BC100/75 and BC
Zip HydroTap
Installation and Operating Instructions
®
Scan QR Code to download the latest version of this document.
English French

Page 2 of 32 802411US v1.27 06.21 BC, BC100-75 Install Instructions
Faucet options
The HydroTap appliance series offers a range of interchangeable faucets to suit the customer’s needs. For
ease of installation, it is recommended to fit the faucet before installing the Command Center.
The installation procedure for each of the faucets is detailed in the Faucet Installation instruction book
supplied with the faucet.
For all operational features of the HydroTap, please refer to the User Guide.
Classic Arc Cube Wave
Faucet options

802411US v1.27 06.21 BC, BC100-75 Install Instructions Page 3 of 32
HydroTap Specifications
Installation Check List .................................................................................................................. 4
General Product Features............................................................................................................ 5
Important Safety Instructions ....................................................................................................... 6
Warnings and Regulatory Information.......................................................................................... 7
Major Components and Accessories ........................................................................................... 8
Technical Specification ................................................................................................................ 9
Before Installation and Site Requirements................................................................................... 10
Installation Procedure
STEP 1 - Fit the faucet to the benchtop or sink, before installing the Command Center.
(Refer to the Faucet Installation instruction book)
STEP 2 - Check for adequate ventilation
Section 2 - Ventilation
2.1 - Ventilation for all models ............................................................................................11
2.2 - Cabinet air circulation..................................................................................................12-13
STEP 3 - Install the Command Center
Section 3 - Command Center Installation
3.1 - Electrical power supply ............................................................................................. 14
3.2 - External filter bypass valve ...................................................................................... 14
3.3 - Hose and tube fitting................................................................................................. 15
3.4 - Model BC installation and connection....................................................................... 16
STEP 4 - Commission the HydroTap
Section 4 - Commissioning
4.1 - Select language ........................................................................................................ 17
4.2 - Filter flush ................................................................................................................. 17
4.3 - Boiling calibration...................................................................................................... 18
4.4 - Booster...................................................................................................................... 18
4.5 - Sensor....................................................................................................................... 18
4.6 - Conditioning procedure............................................................................................. 18
Troubleshooting ........................................................................................................................... 19
End of life disposal....................................................................................................................... 20
Performance Data Sheets............................................................................................................ 21
Warranty....................................................................................................................................... 28
Contact details ............................................................................................................................. 32
Index

Page 4 of 32 802411US v1.27 06.21 BC, BC100-75 Install Instructions
Before Installation:
A. Read the instructions and check if there is adequate space to mount all of the components.
B. Note: Not all fittings are supplied with the appliance kit. Isolation valves are not supplied.
C. Check the mains water pressure is between 150 - 700 kPa (22 - 100 psi) and 200 - 700 kPa (30 -
100 psi) when a booster is installed.
D. Products are rated for either 110-120V, 60Hz OR 230V, 50Hz AC installations. Check that the
electrical power supply is suitable for your HydroTap.
E. Check the water quality to determine if extra filtration will be required.
NOTE: This product must be fitted to a potable water supply
F. Check the appliance rating plate and ensure correct power is available for the appliance.
G. Check the under counter cabinet supporting the appliance is adequate for the total weight of the
appliance, when full of water.
Before Commissioning:
1. Check the Command Center has been installed correctly.
2. Check all plumbing fittings have been tightened.
3. Ensure the outlet and vent pipes are positioned to drain correctly.
4. Ensure there is adequate ventilation.
5. Check all tubes from the Command Center to the faucet have a constant rise and there are no sags
or kinks in the hoses.
6. Check all electrical connections are correct and there are no loose wires.
Commission: (see Section 4)
7. Flush the supply line before connecting.
8. Turn on the water and check for leaks.
9. Flush the filter(s).
10. Where applicable, programme the Command Center to suit the customer’s requirements.
Installation checklist

802411US v1.27 06.21 BC, BC100-75 Install Instructions Page 5 of 32
Thank you for purchasing a Zip HydroTap. Please read and follow these instructions carefully to ensure safe
and trouble free service.
What is the Zip HydroTap ?
The Zip HydroTaps are electronically controlled, filtered, Boiling water and Chilled water drinking systems for
kitchens and tea rooms. The HydroTap Command Centers are under-bench drinking water appliances with a
dispensing faucet mounted on a sink or bench, which has been designed for commercial applications. These
Command Centers utilise a conventional refrigerant compressor to chill the water and an immersion heating
element to boil the water. These Command Centers dispense boiling water, factory set to 98°C (208°F) and
chilled water, factory set to 6 - 10°C (43-50°F). These Command Centers are NOT designed to be used for
sanitary fixtures.
The Boiling water units are fitted with a faucet-mounted child safety lock. In addition, there are various energy
saving options accessible via the main menu. Each unit is equipped with a self-calibrating program which
caters for altitude adjustment. The water filter is a disposable item which will require periodic replacement and
is covered by a limited OEM warranty.
General Product Features
ON-OFF switch
Command Center
DIN plug
(for accessories)
IEC Socket
110-120V, 60Hz
OR
230V, 50Hz
HydroTap BC

Page 6 of 32 802411US v1.27 06.21 BC, BC100-75 Install Instructions
Important Safety Instructions
This manual contains important safety and installation instructions for the Zip HydroTap.
Safety
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety. Children should be supervised to ensure that they do not play with the appliance.
For products sold in Europe, this appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
Refrigerant
The Zip HydroTap Command Center contains R134A refrigerant under pressure. Maintenance of the
refrigeration unit must be carried out by an accredited service provider or qualified refrigeration technician.
Qualifications
If the power cable is damaged it must be repaired only by a qualified technician. To avoid hazards, all
Installation procedures must be carried out by a suitably qualified tradesperson. The power cable and power
outlet must be in a safe visible position for connection.
Venting
Sometimes steam and / or condensed droplets may discharge through a vent outlet at the faucet. If the
faucet is not installed using the Font pedestal, ensure the faucet body is located so the faucet outlet safely
dispenses into the sink bowl area.
Lifting
Take care when lifting the Zip HydroTap Command Center. Some units may exceed safe lifting limits. If you
feel this is beyond your personal capabilities, please seek assistance with the lift. The weights of the units are
marked on the packaging. Do not lift the Command Center by the front cover or any connections at the top
rear of the unit. Refer to the technical specification for the weight of your product.
Airflow
The ambient operating temperatures, when installed in a cabinet, must be between 5 - 35°C (41 - 95ºF). The
system will operate satisfactorily only with proper air ventilation. The recommended air gaps of 50mm (2”) on
each side, and 200mm (8”) above must be provided. See section 2 for correct ventilation details.
Altitude
Water boils at varying temperatures at different altitudes. Your HydroTap adjusts for this during startup
calibration and will recalibrate itself on a regular basis.
Frost Protection
If this appliance is located where the ambient air temperature could fall below 5°C (41°F) when the heater is
not in use, do not turn off the appliance electrically. This safeguard does not offer the same protection to the
connecting pipework and fittings.
!

802411US v1.27 06.21 BC, BC100-75 Install Instructions Page 7 of 32
Important Safety Instructions
WARNINGS
1. The Zip HydroTap Command Center must be earthed. The resistance of the
earth connection from each exposed metal part must be less than 1 ohm.
2. All Installation and service work must be completed by trained and suitably
qualified Tradespeople. Faulty operation due to unqualified persons working
on this product, or any other Zip product may void warranty coverage.
3. All plumbing and electrical must comply with local, state and federal codes.
4. All Plumbing and Electrical connections must be made in accordance with
local regulations.
5. Ensure the electrical power supply at the installation site is suitable for
your HydroTap. HydroTap models are rated for either 110-120V, 60Hz, OR
230V, 50Hz AC installations.
6. Command Centers must never be located near, or cleaned with water jets.
7. Zip HydroTaps are not to be exposed to the elements of nature
8. Due to the process of continuous improvement, Zip reserves the right to
change details mentioned in this manual, without notice.
9. If this device is not maintained and operated as specified in this document,
there is a risk of exposure to contaminants.
10. When dispensing hot water, the device can create a scald hazard.
!
Positioning
It is important to ensure the Command Center is positioned in an accessible area close to the floor level.
The Command Center must have its base mounted in a horizontal position with all inlets and outlets facing
up. The faucet must be located above the Command Center and positioned so that it dispenses into the sink
bowl with ample clearance for a cup or teapot.

Page 8 of 32 802411US v1.27 06.21 BC, BC100-75 Install Instructions
Major Components and Accessories
Parts supplied Description
1x Faucet option
with hoses
(Classic Faucet
shown)
1x HydroTap
Command Center
with air and water
filters
1x Mains water
connection hose
Vent Kit
1x Inlet vent
1x Outlet vent
9 x Screws
1x Installation
Instructions
(this book) and
1x User Guide
Accessories Description
Font (Drip Tray)
Kit for Arc & Cube
models
93580US (Chrome)
Font (Drip Tray) Kit
for Classic Models
93303US (Chrome)
Replacement Filter
1Z-LS
(Culligan P/N:
01034276)
Accessibility Lever
Kit
1x Connector +
Strainer Sub-assy
Install
Instruct
User
Guide

802411US v1.27 06.21 BC, BC100-75 Install Instructions Page 9 of 32
Technical Specifications
Models*: BC100/75 (230V) - Classic XX
BC100/75 (230V) - CUBE XX
BC100/75 (230V) - ARC XX
BC (230V) - Classic XX
BC (230V) - ARC XX
BC (230V) - CUBE XX
BC (230V) - Wave XX
BC (110-120V) - Classic XX
BC (110-120V) - ARC XX
BC (110-120V) - CUBE XX
BC (110-120V) - Wave XX
Model: BC100/75 (230V) BC (230V) BC (110-120V)
Command Center dimensions,
WxDxH, mm (in)
336 x 476 x 335
(13.5” x 18.5” x 13.0”)
336 x 476 x 335
(13.5” x 18.5” x 13.0”)
336 x 476 x 335
(13.5” x 18.5” x 13.0”)
Dry weight, kg (lb)**** 24 kg (53 lb) 24 kg (53 lb) 24 kg (53 lb)
Water inlet connection 1/2” BSP 1/2” BSP 1/2” BSP
Power outlets required 1x NEMA6-15:
230V, 50/60Hz, 15A
1x NEMA6-15:
230V, 50/60Hz, 15A
1x NEMA5-15: 120V,
50/60Hz, 15A
Power rating 9.5A (1.875kW)
at 230V, 60Hz
6.82A (1.45kW)
at 230V, 60Hz
9.12A (1.1kW) at
110-120V, 50/60Hz
Refrigerant R134a R134a R134a
NOTES:
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection
before or after the system. Systems certified for cyst reduction may be used on disinfected waters that
contain filterable cysts.
* Available in a range of premium metallic finishes. XX refers to the specific finish of the faucet.
** BC - Classic XX, BC - ARC XX, BC - CUBE XX, BC100/75 - Classic XX, BC100/75 - CUBE XX and
BC100/75 - ARC XX have been tested and certified by WQA against NSF/ANSI Standard 372 for low lead
requirement, NSF/ANSI Standard 42 and NSF/ANSI Standard 53. This will deliver the required bacteriostatic
effect and the reduction of aesthetic chlorine, taste, odor, nominal particulate Class I (≥ 0.5 µm to < 1 µm),
cyst and lead as verified and substantiated by test data. See Performance Data Sheets for specific perfor-
mance claims. Certified performance claims are only valid when filter cartridge 1Z-LS (Culligan Part Number
01034276) is used.
***BC - Classic XX, BC - ARC XX, BC - CUBE XX, BC - Wave XX, BC100/75 - Classic XX, BC100/75 - CUBE
XX and BC100/75 - ARC XX have been certified by IAPMO R&T against NSF/ANSI Standard 372 for low lead
requirement, NSF/ANSI Standard 42, NSF/ANSI Standard 53, CSA B483.1, ASSE 1023, and ASSE 1087.
This will deliver the required bacteriostatic effect and the reduction of aesthetic chlorine, taste, odor, nominal
particulate Class I (≥ 0.5 μm to < 1 μm), cyst and lead as verified and substantiated by test data. See Perfor-
mance Data Sheets for specific performance claims. Certified performance claims are only valid when filter
cartridge 1Z-LS (Culligan Part Number 01034276) is used.
*** Add an extra 5 kg (11 lb) when full of water.
*****

Page 10 of 32 802411US v1.27 06.21 BC, BC100-75 Install Instructions
Before Installation
Before installing ensure that the following have been provided at the installation site:
• Review all the technical specifications.
• Ensure the underbench can support the product weight when full of water (allow an extra 5 kg (11 lb)
when full.)
• Sufficient space in the cabinet to install all of the Command Centers in accordance with these
Installation Instructions. Refer to technical specification for dimensions. Make allowance for a booster
heater and / or water softener if required. Refer to section 3 & 4, for Installation instructions.
• If an external filtration or water softening device is required, then it is important to allow extra space for
these items.
• Depending on your HydroTap model, either a 110-120V, 60Hz OR a 230V, 50Hz, 15A AC electrical
power outlet will be required.
• A potable water supply connection with isolating valve inside the cabinet within reach of the braided
hoses and positioned so that the connection point and the stop cock will not be obstructed when the
Command Centers are installed.
• A cold water supply with a working pressure range of 150 - 700 kPa (22 - 100 psi) connected via an
isolation valve. Water inlet connection size is 1/2” BSP. The system shall only be supplied with cold
water.
• Potable water should have a minimum TDS (Total Dissolved Solids) of 50 ppm. In areas where the
TDS exceeds 150 ppm and where mineral scale could be a problem, consideration should be given to
the maintenance required. Adding a water softener or reverse osmosis system should be considered.
• Ensure sufficient space for ventilation, including minimum clearances and installation of vents. See
Section 2.
• The appliance must be placed with its base in a horizontal position.
Note: Check all cable and hose lengths against inlet/outlet positions before proceeding (see Section 3
for general layout).
IMPORTANT! Do not proceed with installation if these requirements are not met.
!
Section 1
Faucet Installation
Refer to the Faucet installation instruction book.

802411US v1.27 06.21 BC, BC100-75 Install Instructions Page 11 of 32
3mm (0.15”) buffer to
ensure ventilation gap
Min 200mm (8”)
Section 2
Ventilation
2.2 Recommended Installation Diagram
When installing air ow ducts, the following tools will be required:
• Jigsaw and a 12mm (½”) Drill
• Keyhole or Wall Board saw.
2.1 Ventilation for All Models
Proper air circulation must be provided for all models. The system will operate correctly only if the
recommended air gaps are achieved during installation.
IMPORTANT: Allow a minimum clearance envelope of 50mm (2”) either side, and 200mm (8”)
above the Command Center.
Fit the 3mm (0.15”) door buffer to the inside edge of the cabinet door to allow sufficient air circulation inside the
cabinet (see diagram below).
!

Page 12 of 32 802411US v1.27 06.21 BC, BC100-75 Install Instructions
Ventilation
When installing air flow ducts, the following tools will be required:
• Jigsaw and a 12mm (½”) Drill
• Keyhole or Wall Board saw.
Cool air IN
Warm air
OUT
Air inlet vent position
Airflow through the cabinet
B
D
Door outlet vent
If the air flow, using the silicone door buffers, is insufficient, it will be necessary to fit a standard HydroTap
vent kit, which ensures heat dissipation through natural convection via installed vents.
For high use applications, where the cabinet space temperature is near 35°C (95°F), or higher, the inlet vent
(See Item B below) and silicone buffers, need to be fitted. If the airflow is still insufficient to maintain normal
operating temperatures then the door outlet vent (See item D below) will need to be fitted.
Alternatively a fan kit may be installed, using the AUX din plug of the right hand side of the appliance
(Contact your local service centre for availability).
Note: The vent kit has to be installed in a way that allows air to be drawn in from the bottom of the cabinet
and expelled through the top of the cabinet. Therefore placement of the outlet vent should be towards the top
of the door or on the side of the cabinet.
2.3 Alternative Ventilation
1. Drill four pilot holes
12mm (½") dia.
2. Finish the cut-out using
a jig saw and keyhole
or Wall Board saw
Cut-out details
(½")
(11¼")
(2⅜")

802411US v1.27 06.21 BC, BC100-75 Install Instructions Page 13 of 32
Typical cut-out procedure for
B
Ventilation
Air inlet vent
1. Mark out and cut the air inlet and door outlet holes as shown
2. Ensure the air inlet vent and air outlet vent are positioned at opposite ends
of the same cabinet space.
3. Fit the inlet vent, as shown and secure with 5 screws
4. Fit the outlet vent, as shown in the hottest part (top) of the cabinet and
secure with 4 screws
BD
(1/5")
Cut-out details
(12⅜")
(½")
(½")
(½")
(11/16")

Page 14 of 32 802411US v1.27 06.21 BC, BC100-75 Install Instructions
If no external lter
is installed, select
position A.
NOTE: Before installation, determine whether a water softener or an external filter is required.
3.1 Electrical power supply
Warning: HydroTap models are available for either 110-120V, 60Hz OR 230V, 50Hz AC
installations. Ensure the electrical power supply at the installation site is suitable for your HydroTap.
Use only the power lead supplied with the product. Connect the power lead to the HydroTap and
connect the plug into the electrical power outlet, ensuring both ends are securely engaged to
reduce the risk of overheating.
Section 3
Command Center Installation
B
Rotate 90°
only
1
2
3
4
A
Rotate 90°
only
1
2
3
4
If an external filter
is installed, select
position B.
3.2 External filter bypass valve
The diverter bypass valve allows the user to choose to have the boiling water treated either by the internal or by
an optional external water treatment device. This diverter valve is located at the rear panel of the Zip HydroTap
Command Center (see the image below). Check to determine which bypass position you need for your product.
Power lead for 110-120V, 60Hz ONLY
(NEMA 5-15 / IEC C19)
Power lead for 230V, 50Hz ONLY
(NEMA 6-15 / IEC C13)

802411US v1.27 06.21 BC, BC100-75 Install Instructions Page 15 of 32
John Guest fittings
Be careful when cutting the poly tube so that there are no rough edges and that the tube is not distorted.
1. Use a sharp knife to ensure the tube has a clean, straight edge. Do not cut at an angle.
2. Remove any swarf or unwanted material.
3. Push the tube into the John Guest fitting making sure all connections to the John Guest fittings are
pushed in past the O-ring to full depth, at least 15mm (⅝”).
4. Check for a good joint by pulling back on the tube. If the tube comes out of the fitting, repeat the
above step.
5. To remove the tube, press the collet into the fitting and at the same time pull back on the tube.
3.3 Hose and tube fitting
• Remove all caps from the top of the Command Center (except the mixer caps)
• Only remove the mixer caps if a mixer faucet is to be fitted.
• Fit the foam insulation to the Blue and to the White tubes after trimming them to length
• Install the mains water braided hoses to the Command Center before locating the unit in place.
• Do not overtighten
Connector + Strainer
90° Bend end
of Braided Hose
To HydroTap
Command Centre
Braided hose for
Mains Water Supply
From Mains
Water Supply
Installation Instructions

Page 16 of 32 802411US v1.27 06.21 BC, BC100-75 Install Instructions
3.4 Model: BC 100/75 Boiling Chilled
Installation Instructions
RED
CLEAR
BLUE
BRAIDED
USBMAINS
IN
MIXER
OUT
MIXER
IN
BOILING
OUT
BYPASS
IN
VENT BYPASS
OUT CHILLED
OUT
: Not required for standard BCS HydroTap models.
Note: The tube lengths are matched to the pump performance and therefore CANNOT be lengthened
336mm (13.5") Connector +
Strainer
Min. 50mm (2")
side clearance
Note:
Mains hose length is
750mm (30”)
Plug and Cord length is
1800mm (70”)
Position the Command
Center close to the
outlet faucet, within
reach of the hose and
cord lengths supplied
Note:Note:
The hoses need to have
a constant downward
gradient to the
HydroTap to allow all
water to drain back into
the tanks.

802411US v1.27 06.21 BC, BC100-75 Install Instructions Page 17 of 32
• Turn ON the water and gas and check for any leaks.
• Turn the power ON at the outlet and at the side of the Command Center
• If fitted, ensure the Booster is turned OFF (the Booster is commissioned, later, at section 4.5)
• Familiarise yourself with the operation of the Faucet, in preparation for use (See User Guide)
• Follow the Installation instructions below (and review Section C of the User Guide).
• After commissioning, the system may be customised by selecting further options in Section G -
Settings, within the User Guide.
4.2 - Filter Flush
Section 4
Commissioning
4.1 - Select the Language
Initial Commissioning screen Language selection screen
Boiling Chilled 10:30 Wed 04,Jul 2018 Boiling Chilled 10:30 Wed 04,Jul 2018
Boiling Chilled 10:30 Wed 04,Jul 2018
A new filter cartridge is provided (but NOT fitted), inside the
filter door. Unpack the new filter cartridge and write today’s
date on the label. To install the cartridge, align the key tabs
and insert upwards into the filter head. Turn the cartridge to the
right until it locks in place.
Have a 10 liter (2.6 gallon) bucket or similar container (not
supplied) at the ready to hold a quantity of water that will be
ejected while the Filter Flush Mode is in operation. Open the
filter access door on the front of the HydroTap and the filter
cartridge will be exposed. Located to the rear RHS of the
cartridge is a flush line and the flush line stop cock. Place the
valve end of the flush line into the bucket or container.
Note: You will need to Press the [Start] [Stop] buttons to start
and stop the filter flush.
1
1
2
NOTE: For any subsequent lter changes or any operational
procedures, please refer to the HydroTap user guide, located
inside the lter housing access door.
OPEN
CLOSED
Stop cock operation 1. Turn the flush line stop cock ON (See diagram).
2. Press [Start] and allow at least 10 liters (2.6 gallons) of
water to flush through the filter.
3. The product details will be displayed in the screen.
4. Once the filter flush is finished, Turn the stop cock OFF
then press [Stop] to end filter flush mode.

Page 18 of 32 802411US v1.27 06.21 BC, BC100-75 Install Instructions
4.3 - Boiling Calibration
Commissioning
4.4 - Booster
Press the calibration button to commence the Boiling
calibration procedure. This will take approximately 5-6
minutes.
NOTE: This product does not have a booster option.
When asked if a booster is installed, make sure NO is
selected.
Safety
sensor
Pull both levers forward
1. With the unit in Normal operating mode and with the safety enabled
2. Turn the power OFF
3. Pull both faucet levers to the forward position
4. Turn ON the power
5. The unit will calibrate the safety switch
6. Return the levers to the neutral position.
7. To check the calibration, dispense Boiling water, in normal light
conditions with the safety enabled.
Light intensity varies from site to site, therefore it is recommended that a re-calibration be performed at the
time of the installation. All direct natural sun light must be shaded from the HydroTap, during the calibration.
This can be achieved by closing any nearby curtains, blinds, or by shielding the HydroTap with a dark cloth.
4.5 - Sensor
207
127
4.6 - Conditioning Procedure
Note: Zip HydroTap Command Centers are sanitized during manufacturing and required final flushing before
normal use.
1. Dispense 6 liters (1.6 gallons) of boiling water from the boiling outlet of the HydroTap (Equivalent to 2
complete tanks full of water)
2. Dispense 10 liters (2.6 gallons) of chilled water from the chilled outlet of the HydroTap (Equivalent to 4
complete tanks full of water)
3. If water bubbles or foams repeat steps 1 and 2 above
4. Let filled tanks stand for one hour at operating temperature
5. After one hour, repeat steps 1 and 2.
6. Product is ready for use.
Boiling Chilled 10:30 Wed 04,Jul 2018
Boiling Chilled 10:30 Wed 04,Jul 2018
207°
127°

802411US v1.27 06.21 BC, BC100-75 Install Instructions Page 19 of 32
Troubleshooting
System Fault
Message Possible Cause Solutions
Power board fault Electrical disruption Check power supply and all fuses
Interface fault Internal fault Call Zip Service
Level board fault Internal fault Call Zip Service
Condenser screen blocked Blocked Air filter Remove blockage / Clean filter / check user guide
Water leak, Isolate mains Water leak Turn off mains water supply / Call for service
Compressor over-run Compressor too Hot Check ventilation
Water supply failed No water Check water supply is turned ON
Hot sensor Open Internal fault Call Zip Service
Hot sensor Closed Internal fault Call Zip Service
Cold sensor Open Internal fault Call Zip Service
Cold sensor Closed Internal fault Call Zip Service
Flood sensor Open Internal fault Call Zip Service
Condenser sensor Closed Internal fault Check ventilation / Call Zip Service
Condenser sensor Open Internal fault Check ventilation / Call Zip service
Heater fuse / driver fault Internal fault Call Zip Service
Heater driver fault No hot water Call Zip Service
Compressor driver fault No chilled water Call Zip Service
Hot sensor degraded Internal fault Call Zip Service
Condenser overtemp. Blocked air filter Remove blockage / Clean filter / check user guide
A DC Pump is faulty Internal fault Call Zip Service
Steam is too cool Internal fault Call Zip Service
Steam sensor Open Internal fault Call Zip Service
Steam sensor Closed Internal fault Call Zip Service
Over Steamed Internal fault Call Zip Service
Hot tank overfilled Internal fault Call Zip Service
Comp Fuse/Driver Fault Internal fault Call Zip Service
Hot tank under filled Low water pressure Check water supply
Boil dry protection Safety activated Turn OFF / On power to reset
Flash Mem corrupted Internal fault Call Zip Service
Flow Sensor Fault Internal fault Call Zip Service
Contact your local service provider or Zip’s US distributor Culligan International Company on US Toll Free
1-833-233-2358 for assistance, service, spare parts or enquiries.

Page 20 of 32 802411US v1.27 06.21 BC, BC100-75 Install Instructions
End of Life Disposal
In order to help preserve our environment we ask that you dispose of this product correctly. This product
should not be treated as domestic waste, but should be taken to a dedicated recycling center for electrical
and electronic equipment. Immediately prior to scrapping, cut off the power cable. Please contact your local
city council for collection center details.