ZKTeco FaceKiosk Series User manual

1F16 Quick Start Guide
FaceKiosk Series User Manual
Version: 2.4
Date: 11/26/2018

Information provided in this manual may differ from actual technical specifications due to the
constant development of products. Our company claims no respons
ibility for any disputes arising
out of any discrepancy between actual technical parameters and those described in this
document. The document is subject to change without prior notice.
Declaration
Thank you for choosing our product. Before using this product, read this manual carefully to use the
software properly. Proper use will result in good effect and fast verification.
None of the content of this document shall be copied or delivered in any forms or by any means
without the prior written consent of our company.
The product described in this manual may include the copyright software of the company and its
possible licensors. No one shall copy, distribute, modify, extract, decompile, disassemble, decrypt,
reverse engineer, rent, transfer, sublicense, or infringe the software copyright in any form, except that
such limitations are prohibited by applicable laws.

I
Contents
1. Note .......................................................................................................................................................................................................................................................1
1.1. Configurations.................................................................................................................................................................................................................1
1.2. Installation..........................................................................................................................................................................................................................1
1.2.1 Installation Environment............................................................................................................................................................................1
1.2.2 Installation Procedure.................................................................................................................................................................................2
1.3. Precautions ........................................................................................................................................................................................................................4
1.4. Notes for Access Control Wiring..........................................................................................................................................................................4
1.4.1 Access Control Interface.............................................................................................................................................................................4
1.4.2 Connection with Lock..................................................................................................................................................................................5
1.4.3 Wiegand Output Connection .................................................................................................................................................................6
1.4.4 Recommended Identification Distance ...........................................................................................................................................6
2. Check-in interface and Main Menu...................................................................................................................................................................................6
3. Employee Management...........................................................................................................................................................................................................9
4. Communication Settings......................................................................................................................................................................................................11
4.1 Wi-Fi Settings..................................................................................................................................................................................................................11
4.2 Ethernet Settings .........................................................................................................................................................................................................11
4.3 Server Settings...............................................................................................................................................................................................................12
5. System Settings...........................................................................................................................................................................................................................13
5.1 Time and Date................................................................................................................................................................................................................13
5.2 Face Parameters............................................................................................................................................................................................................15
5.3 Attendance Parameters...........................................................................................................................................................................................16
5.4 Stranger Photo Save Function ............................................................................................................................................................................17
5.5 Stranger Alarm Function.........................................................................................................................................................................................17
5.6 Blacklist Photo Save Function..............................................................................................................................................................................17
5.7 Blacklist Alarm Function..........................................................................................................................................................................................18
5.8 QR Code Setting...........................................................................................................................................................................................................18
6. Data Management....................................................................................................................................................................................................................19
6.1 Delete Data......................................................................................................................................................................................................................19
6.2 Backup Data....................................................................................................................................................................................................................20
6.3 Restore Data....................................................................................................................................................................................................................20
7. U Disk Management.................................................................................................................................................................................................................21
7.1 Uploading Data over a USB Drive.....................................................................................................................................................................21
7.2 Downloading Data over a USB Drive..............................................................................................................................................................22
8. Record Search
...............................................................................................................................................................................................................................22

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8.1 Attendance Record and Photo Search..........................................................................................................................................................23
8.2 Meeting Information.................................................................................................................................................................................................24
8.3 Stranger Photo ..............................................................................................................................................................................................................24
8.4 Blacklist Photo................................................................................................................................................................................................................25
9. System Information ..................................................................................................................................................................................................................26
10. Advertisement Setting.........................................................................................................................................................................................................26
11. Personal .........................................................................................................................................................................................................................................28
12. Access Control Management..........................................................................................................................................................................................30
12.1 Access Control Parameters.................................................................................................................................................................................30
12.2 Wiegand Output Setting......................................................................................................................................................................................31
13. BioTime 7.0 Connection......................................................................................................................................................................................................32
13.1 Adding a Device........................................................................................................................................................................................................32
13.2 User Management ...................................................................................................................................................................................................33
13.2.1 Adding a User..............................................................................................................................................................................................33
13.3 Attendance Management ..................................................................................................................................................................................33
14. ZKBiosecurity Connection.................................................................................................................................................................................................34
14.1 Adding a Device........................................................................................................................................................................................................34
14.2 User Management ...................................................................................................................................................................................................35
14.2.1 Adding a User..............................................................................................................................................................................................35
14.2.2 Uploading a Photo ...................................................................................................................................................................................36
14.2.3 Importing User Information in Batches......................................................................................................................................37
14.2.4 Importing User Photos in Batches .................................................................................................................................................38
14.3 Adding Advertisement..........................................................................................................................................................................................39
14.3.1 Add Advertising Pictures......................................................................................................................................................................39
14.3.2 Add AD Video...............................................................................................................................................................................................40
14.3.3 Advertisement Settings ........................................................................................................................................................................40
14.4 Attendance Management ..................................................................................................................................................................................42
14.5 Scan Code Registration.........................................................................................................................................................................................42

FaceKiosk Series User Manual 1
1. Note
This user manual isapplicable for 21.5-inch,32-inch and 43-inch FaceKiosk series device. The content of this
manual includes the UI display of43-inchFaceKiosk as an example to show some basic operations of the product.
1.1. Configurations
Note: The specific configurations depend on the actual purchased product.
1.2. Installation
1.2.1 Installation Environment
Notes:
FaceKiosk Device adopts visible light face recognition technology, so it is not recommended to place itoutside,
or in direct sunlight, or inwindow side, etc.
Product Name Model/Specifications Configuration
FaceKiosk Series
FaceKiosk-V43
FaceKiosk-V32
FaceKiosk-H32
FaceKiosk-H21
LCD brand:New LED or LG LCD
Power supply: 110–240 V AC
Screen ratio: 16:9 / 9:16
Power: 70 W
Standby power consumption: < 5 W
Output audio: 8 ohms, 5 W
Resolution: 1920 x 1080 / 1080 x 1920
Screen brightness: 300 cd/m2
Technology: Dusting or Drawing
Main Board
CPU Rockchip RK3399 Operating system Android 7.1.2
Frequency 2.0 GHZ Built-in storage 32 GB
Memory 4 GB DDR3 Network port RJ45 8-core standard port; Wi-Fi port

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FaceKiosk Device must be stationed at an indoor place with good lighting.
The camera isespecially designed for face recognition. While placing the device, pleasedonot point the
camera towards doors, windows, or other places with strong light, to avoid overexposure of the camera and
affecting the face verification effect.
1.2.2 Installation Procedure
Installation Procedure (Vertically):
The upper portion of the device and the base are separately packed. The installation procedure is as follows:
Step 1: Open the packing box of the device from the side. Take out the base and put it on the top of the base box
to avoid scratching. Place the packing box upside down, and take out the upper portion (put it on the side and avoid
bumping).
Step 2: Remove the protective film from the base and insert the base into the card slot on the upper portion of the
device.
Step 3: Open the packing box, take out the screws and wrench. Use screws to secure the base.
Step 4: Keeping the device upper part vertical, remove its protective film.
Step 5: Connect the power supply and turn on the switch at the rear of the machine.
Installation Procedure (Wall Hanging):
The following tools are required for installation:
Operating temperature –10°C to 50°C
Operating humidity 10% – 98%
Storage humidity 10% – 98%

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Step 1:Unlock the security lock with the key, then use the cross screwdriver to turn the wall-hook screws counter-
clockwise by 2-3 cm.
Step 2: Put a cushion on the FaceKiosk device screen to avoid scratching the glass surface. Then push the wall
hanging plate towards thelock toremove thehanging plate.
Step 3: Attach the hanging plate on the wall horizontally. Mark thefixing holes with amarker where the screws need
to be fixed (Generally the device below 22-inch needs 4-6 screws, device above 42-inch needs 6-8 screws)
Step 4: Drill 6-8fixing holes with a depth of 50mm by using a 6mm or8mm drill on the marked holes. (The number
of holes depends on the weight of the device.)
Step 5: Hammer the micelle or explosive screws of accessories into the drilled holes, then lock the hanging board
with self-tapping or cap of screw tightly.
Step 6: There are four hanging holes behind the FaceKiosk device. It’s easy to hang it from top to bottom aiming to

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the four hanging nails on the hanging board.
Note: Due tothe weight factor, the FaceKiosk device above 26-inch should be installed with the help of two
people. After installation, make sure that it is fastened properly.
1.3. Precautions
1. This product can be used in an AC voltage range of 110–240 V. If the input voltage is less than 110 V or greater
than 240 V, the device will not start or it may get damaged.
2. Use a socket equipped with a ground cable. Use the power cable provided in the device package to ensure
proper operation of the device.
3. Keep children away from socket and follow electrical precautions.
4. Keep the device away from water, heat sources, high-voltage power transmission networks, and places with
vibration or prone to shocks, to avoid short circuits and instability of the device.
5. Non-professionals should not open the rear door in power-on situation because of the high pressure inside. Shut
down the device before opening the rear door.
6. Disconnect the power supply from the device if it will not be used for a longer period.
7. Avoid frequent switching on/off the device to avoid affecting the LCD service life. Start the device 3 minutes after
the shutdown.
8. If any kind of liquid enters into the device, disconnect the power supply immediately and contact a professional
for repair.
9. If the device emits odors, disconnect its power supply immediately and contact a professional for repair.
10. Set the display brightness and contrast lower than the maximum value, to extend the LCD service life.
Note: This product requires a 110–240 V input voltage and a total power of 70 W. This device has passed the safety
inspection and had obtained 3C certification.
1.4. Notes for Access Control Wiring
1.4.1 Access Control Interface
Access Control interface is divided into 5 rows: J5, J6, J7, J8, J9. Currently J8 and J5 interface are used, rest others are
reserved.

FaceKiosk Series User Manual 5
1.4.2 Connection with Lock
Connect the lock with 12V power, NC1 and COM1 into a loop, as follows:
Notes for wiring:
In order to avoid the influence of the self-induced electromotive force produced by the electric lock on the access
control system, a diode in parallel need to be connected on the electric lock, when the access controller is connected.
Select FR107 diode with a faster response speed. FR107 diode has positive (shown as “+” in the figure) and negative
(shown as “-” in the figure) poles. At the time of wiring, connect the “+” of diode to the “-” of electric lock and the “-”
of diode to the “+” of electric lock. Keep the diode as close as possible to the electric lock.

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1.4.3 Wiegand Output Connection
When the FaceKiosk device needs toconnected tothecontroller through Wiegand output, connect GND, WD1 and
WD0 ofthecontroller's Wiegand input to the GND, WD1 and WD0 of J8interface.
1.4.4 Recommended Identification Distance
The recommended identification distance is about 1m to 5 m from the face of the device. Recommended distance
is about 3 m, shown in the following figure.
2. Check-in interface and Main Menu
1. The check-in interface is divided into 4 areas: Title bar, Information bar, Monitoring screen and Check-in result.

FaceKiosk Series User Manual 7
Title bar: It displays check-in title and main menu button.
Information bar: It displays weather, date, software connection status icon, should arrive, not arrive, actual arrive
and QR code. Click should arrive, not arrive and actually arrive to view the relevant statistics.
Monitoring screen: It displays the picture captured by the camera. After detecting any face, it captures the face
within the green box and pops up the verification result window after recognition.
Check-in result: It displays the relevant information about the personnel verification result.
2. On the initial screen, press to open the main menu, as shown in the following figure.

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Menu Function
[User Management]Adds, edits, views, searches, and deletes basic employee information.
[Communication
Setting]Sets communication parameters such as the network, Wi-Fi, and PUSH.
[System Setting]
Set relevant parameters of the system, include time & date, face parameters, attendance
parameters, stranger alarm function, save stranger’s photo, blacklist alarm function, save
blacklist photo and QR code address setting.
[Data Management]Clears the device’s record data, backup and restore data.
[U Disk
Management]Uploads or downloads data through a USB drive, and sets related parameters.
[Record Search] Checks the attendance record, meeting information, blacklist data, stranger photo, etc.
[Personality Setting]Sets voice broadcast, sleep time of device, display of status bar and special effects of VIP,
etc.
[AD Setting] Sets the advertisement playing, advertising frequency, etc.
[Access Control
Management] Sets the access control parameters and Wiegand function.
[System
Information]
Views device information such as data capacity, device information, and firmware
information.
Note: If the device has no super administrator, press to access the menu. If the device has a super administrator,
then his/her verification is required to access the menu. For security purposes, you are advised to register as an

FaceKiosk Series User Manual 9
administrator when using the device for the first time.
3. Employee Management
Click [User Mgt.] on the main menu screen. The personnel list screen is displayed, showing the basic information of
all personnel, including their names, employee IDs, and portraits, as shown in the following figure.
Delete an employee:Click in the upper right corner, select an employee, and click .
-+
Add an employee: Click <in the upper left corner to return to the employee list screen. Click in the upper right
corner to jump to the [New User] screen, as shown in the following figure.

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Field description:
[Authority]: It includes Normal user and Administrator. After setting an administrator, administrator verification is
required to access the main menu. Administrator can set up the admin password (6 digits).
[Identity Type]: It includes Normal, VIP and Blacklist. Normal type is for normal personnel attendance. The pop-up
windows effects after verification differs for VIP and Normal mode. The special effects can be set in [Personal].
If any personnel is set In blacklist, he/she cannot open the door by facial recognition. Blacklist photo capture and
blacklist alarm functions can be set in [System setting].
Register a facial template:Click [Next] to call the camera. Click [START FACE ENROLLMENT] and stand in the
monitoring area. When your face is identified, the registration is successful and your photo is saved.

FaceKiosk Series User Manual 11
4. Communication Settings
For the communication between device and the PC over a network, set communication parameters on the device.
Click [WI-FI setting] to connect to the Wi-Fi, or choose [Ethernet setting] to connect to the network by Ethernet.
4.1 Wi-Fi Settings
On the [Communication Setting] screen, click [WI-FI] to set WLAN parameters.
4.2 Ethernet Settings
On the [Communication Settings] screen, click [Ethernet Setting]. The [Ethernet Setting] screen is displayed.

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Menu Function
[Ethernet]Enables the Ethernet connection.
[IP address] The default IP address is 192.168.1.201. Change it as required.
[netmask]The default subnet mask is 255.255.255.0. Change it as required.
[gateway]The default gateway address is 0.0.0.0. Change it as required.
[DNS] The default address is 0.0.0.0. Change it as required.
[DHCP] Assigns dynamic IP addresses to network clients over a server.
[IP Mode] Only choose static mode can edit the IP.
4.3 Server Settings
Set parameters for connecting to PUSH server. On the [Communication Settings] screen, click [Cloud Server Setting].
Menu Function
Please enter server type Choose the software you want to connect:
BioTime, ZKBioSecurity.
Domain name server Enable the domain name server.
Please enter server address Set the server IP address of software.
Please enter server port Set the server port of software.

FaceKiosk Series User Manual 13
5. System Settings
Set system parameters based on your requirements.
On the main menu screen, click [System Setting].
5.1 Time and Date
On the main menu screen, click [Date & time].

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1. Click [Date & time]. 2.Scroll as required to set the year, month, and day,
and press the [OK] key.
3.On the time and date screen, select [Set time].4. On the time and date screen, select [Select time
zone], and scroll downwards to set the hour,
minute, and second to select a time zone.

FaceKiosk Series User Manual 15
5. Click [Use 24-hour format] to display the time in the 24-hour format.
5.2 Face Parameters
Click [Face parameters] on the system setting interface to enter the following interface:
Field Description:
[Face recognition threshold]: Sets the level of similarity between the registered face templates and the verified one
in device. The default value is 83, and it ranges from 83 to 95.
[Liveness detection threshold]: Lower value leads to higher accuracy with higher rejection rate. But recognition
speed will be influenced. The recommended value is 80, and it ranges from 30 to 80.
[Multiple recognition]: If selected, it will support the multiple recognition function. After enabling, 4-6 persons can
be recognized at the same time. It’s not recommended in access control scenes.

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5.3 Attendance Parameters
The relevant attendance parameters can be self-defined. The interface is as follows:
Field Description:
[Duplicate check-in period]: User can set atime-period, in which, repeated attendance record of the same
employee will not be considered. (unit: second)
[Cyclic delete attendance record]: It indicates the duration up towhich the attendance records will besaved. That
means,when attendance record reaches the maximum capacity,it deletes the earliest record incycle. The maximum
capacity of attendance record is10w. The range value is 0-9999. 0 means nodeletion.
[Save attendance photo]: Set if you want to save the captured attendance photo after the face verification. The
default is disabled.
[Cyclic delete attendance photo]: When attendance photo reaches tothemaximum capacity, it will delete the
earliest attendance photo in cycle. The maximum capacity ofattendance photo is1w. The range value is0-9999. 0
means no deletion.
[Check-intitle]: Set the display title of FaceKiosk device. (Note: When the device uses BioTime software,meeting
title will automatically switch. Itis sent by the software.)
[Check-in time range]: The face appearing in the monitoring area will not be identified if the device isnot within