Zmorph i500 Assembly instructions
ZMORPH i500
MANUAL GUIDE
zmorph3d.com
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Table of content
1. Introduction ....................................................................................................................... 5
2. Health and safety at work ............................................................................................... 5
2.1 Markings contained in the instructions guide and on the device ........................ 5
2.2 General safety information .......................................................................................7
2.3 Occupational hygiene ............................................................................................... 8
2.4 Electrical safety and risk........................................................................................... 8
2.5 Safety and mechanical risks .................................................................................... 9
2.6 Risk of burns .............................................................................................................. 9
2.7 Instructions for safe storage and transpo .......................................................... 9
2.8 Electromagnetic compatibility (EMC) .................................................................. 10
3. Manufacturer’s warranty and liability .......................................................................... 11
3.1 Scope of the warranty .............................................................................................. 11
3.2 Acceptance of warranty claim ............................................................................... 12
3.3 Claim processing period ......................................................................................... 13
3.4 Zmorph’s liability ..................................................................................................... 13
4. Ceicates ....................................................................................................................... 14
5. What is Zmorph i500 ................................................................................................... 15
6. How to use your Zmorph i500 printer ....................................................................... 16
7. Box content ......................................................................................................................17
8. Machine specication .................................................................................................... 18
8.1 Overview..................................................................................................................... 18
8.2 Specication............................................................................................................. 20
8.3 Components.............................................................................................................. 21
8.4 List of 3D printing materials .................................................................................24
8.5 Functionalities...........................................................................................................24
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9. Setting up Zmorph i500 ...............................................................................................25
9.1 Location requirements .............................................................................................25
9.2 Unboxing....................................................................................................................26
9.3 First use.....................................................................................................................28
9.4 Safety features removal..........................................................................................29
9.5 Assembling air ltration system ...........................................................................30
9.6 Assembling the garbage collector..........................................................................31
10. Maintenance .................................................................................................................. 33
10.1 Communication and File Delivery ......................................................................... 33
10.2 Loading the lament .............................................................................................35
10.3 Removing the lament...........................................................................................36
10.4 Calibration................................................................................................................38
10.5 Files preparation - Voxelizer Industry ................................................................43
10.5.1 Installation and system requirements ............................................................43
10.5.2 Files maintenance and preparation..................................................................43
10.6 Staing the print ...................................................................................................45
10.7 Removing a printout from the platform............................................................... 47
10.8 Suppo material removal...................................................................................... 47
10.9 Cleaning garbage collector ...................................................................................48
11. Service instructions...................................................................................................... 50
11.1 Basic maintenance ................................................................................................ 50
11.2 General procedures ............................................................................................... 50
11.3 Service instructions ................................................................................................52
12. Spare pas ................................................................................................................... 61
Table of content
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13. Firmware upgrades ......................................................................................................62
13.1 General informations .............................................................................................62
13.2 Updating rmware .................................................................................................63
14. Help and suppo .........................................................................................................65
14.1 Suppo request ......................................................................................................65
14.2 Troubleshooting ..................................................................................................... 66
14.2 Handy resources ................................................................................................... 67
Table of content
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1. Introduction
Manual guide
This manual describes the basic information about Zmorph i500, safety precautions, preparation for oper-
ations and basic maintenance. Read this manual guide carefully and understandably before operating the
device for the rst time. Ignorance of the instructions may result in damage to the device, personal injury or
reduced quality of the printed parts. Make sure that everyone who uses the device has read and followed
these instructions. The manufacturer of the equipment makes every eort to ensure that the safety of use,
transport, storage and disposal is at the highest level. However, the manufacturer has no direct control over
the user and the use of the device, therefore he is not liable for injury, damage and costs resulting from
non-compliance with these instructions.
2. Health and safety at work
2.1 Markings contained in the instructions
guide and on the device
Zmorph i500 nameplate
Zmorph S.A.
ul. A. Ostrowskiego 9
53-238 Wrocław, Poland
Name: Zmorph i500 3D Printer
Type/model: Zmorph i500
Produced: 2021 in EU
Serial number:
Voltage: 110-240V AC, 50-60Hz
Max power output: 1050W
Weight netto: 60kg
1000/i500
Protective Earth (PE) terminal - An earth connection is essential before connecting to the
supply.
Zmorph S.A.
ul. A. Ostrowskiego 9
53-238 Wrocław, Poland
Name: Zmorph i500 3D Printer
Type/model: Zmorph i500
Produced: 2021 in EU
Serial number: TEST/i500
Voltage: 110-240V AC, 50-60Hz
Max power output: 1050W Weight
netto: 60kg
This manual contains warnings and safety information for your ZMorph i500 product. The manual also
indicates situations to which special attention should be paid, and warnings about misuse or neglect of the
device.
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Moving parts hazard - pinch and crush hazard. Keep away from
the moving toolhead and worktable. When printing, the carriage
travels back and forth and the worktable upwards and downwards.
Read the manual - before starting the printer read and follow the
safety and operating instructions
WARNING
PINCH AND CRUSH HAZARD
Do not operate or work on this machine
without reading and understanding the Manual
Avoid unsafe operation or maintenance
To prevent damage or injury
Keep hands and body parts clear of moving parts and
openings while the machine is running.
Moving parts can crush and cut.
Keep guards in place.
Lock out power before servicing.
Failure to comply may seriously injure.
Moving parts hazard - to avoid injury or damage to parts of the body, do not reach inside the
unit or insert any foreign objects while the unit is in operation, during operation or at rest.
Health and safety
High voltage - this symbol indicates the area where the user may be electrocuted.
Hot surface - this symbol warns of high temperatures to avoid burns. Let the printer cool
down before accessing internal parts.
CAUTION
MOVING FAN
BLADES
Keep fingers clear of fan.
Moving parts hazard - Keep away from moving fan blades.
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Health and safety
▪ Regular updating of the rmware is important to prevent defects and damage. To keep track of the
latest instructions and software updates, it is recommended that you visit the site
zmorph3d.com/support regularly.
▪Place the unit on a level and clean surface.
▪The device must be secured against overturning, falling from a height or being knocked down by
people moving in the vicinity.
▪Zmorph i500 3D Printer generates very high temperatures during operation, and has easily accessible
moving parts. Caution is advised.
▪When operating the printer, avoid situations that could cause burns or interfere with the proper
functioning of the device.
▪Due to their size and specicity, Zmorph devices are not intended for use by children under 14 years
of age and persons with reduced manual, motor and psychomotor skills. If the device is operated
by handicapped or elderly people, the Manufacturer recommends using assistance or supervision of
appropriately trained personnel.
▪Do not leave the device unattended for long periods during operation, check the work progress
regularly.
▪Periodically check the condition and functionality of the 3D printer to avoid potential malfunctions.
▪Switch o the device after the work is nished, to reduce the energy consumption.
▪Regularly check the wear and tear of parts in the machine. The list of spare parts can be found in the
spare parts section.
▪For assistance with technical problems and any maintenance work, please contact the Technical
support at the following address: support.zmorph3d.com/hc/en-us/requests/new
▪Keep the unit away from heat sources, ammable materials, equipment emitting radiation, moisture,
running water and other liquids.
▪Before starting work, ensure that the device is out of reach for children and animals.
▪Be careful not to drop, hit or shake the device.
▪This device is not intended to operate in a potentially explosive atmosphere.
2.2 General safety information
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Health and safety
2.3 Occupational hygiene
▪Special care must be taken when carrying out a repair, maintenance or servicing operations. The user is
exposed to high temperatures. Protective gloves are recommended.
▪Even with the HEPA and carbon ltration system it is recommended that a dedicated space with
adequate ventilation is provided for the device. It is not recommended that you stay in the same room
where the device is working continuously.
▪The noise emitted when working with 3D printing toolheads is 45 dB but continuous presence in one
room can cause discomfort to the user.
▪Place the device on a stable and at surface.
▪Do not use materials that may damage the device or that are not authorized for use with the
toolheads.
▪When using Zmorph i500, ensure all necessary health and safety measures as described in this manual
and separate regulations.
▪Handle the sharp accessories and tools included with the kit with special caution.
2.4 Electrical safety and risk
Zmorph i500 devices have been tested to comply with the Low Voltage Directive. In order to ensure max-
imum safety of use, including protection against short circuits, overloads, overvoltages and overheating of
the product, the following provisions must be observed:
▪Do not modify the machine, toolhead and its electronic components.
▪Do not use electronic substitutes other than those recommended by the manufacturer.
▪Replacement of electronic components should be done in accordance with the recommendations and
instructions provided by the manufacturer.
▪Before connecting the 3D printer to the power outlet, make sure that the voltage required by the
device corresponds to the voltage available from the power source. For power supply information, refer
to the nameplate on the rear of the device.
▪Avoid overloading the power outlet to which the 3D printer is connected.
▪The device must be properly grounded. Always make sure that the grounding is in accordance with
local and national regulations.
▪ Use only the original power cord or one authorized by the manufacturer. It must not be destroyed, cut
or repaired. Replace a damaged cable immediately with a new one.
▪Perform repair and maintenance work on the device when it is disconnected from the power supply.
▪Do not expose the device to moisture or modify electronic components (e.g. soldering).
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Health and safety
2.5 Safety and mechanical risks
The device includes moving parts such as toothed belts, gears, motors, toolheads and a worktable. In order
to ensure maximum safety for the operator and the device follow these precautions:
▪Do not reach inside the unit or insert any foreign objects while the unit is during operation.
▪Use the accessories supplied with the unit for their intended purpose and take special care when
handling them. Their improper use may cause personal injury.
▪Special care must be taken when removing the printout from the worktable and protective glasses
should be worn, as there is a risk of fragments of the material scattering towards the eyes.
2.6 Risk of burns
There is a high risk of burns, as the temperature of the extruder can be as high as 300°C. Do not touch the tool-
head with bare hands and use caution when operating hot components. If it is necessary to hold a hot item, use
specially adapted pliers and/or tweezers. The hot components should not take more than 30 minutes to cool
down. The temperature of the worktable can reach even 125°C, therefore, special care should be taken during
use, in particular when performing operations or removing the nished printout. Do not underestimate the risk
of burns on the device. In addition, design modications to the device with respect to changes in operating
temperature are not permitted, as they may result in serious injury or permanent damage to the printer.
2.7 Instructions for safe storage and transpo
Recommendations for storage
▪Store Zmorph i500 devices at -10 to 40°C.
▪The storage place should be free from moisture and extreme weather conditions.
▪During storage, devices should be placed in an upright position with their top pointing in the direction
marked on the box and should not be tilted or rolled:
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Health and safety
Protect against
moisture.
Careful, fragile - a
load that can easily
be broken.
Do not stack.
▪Remember that the edges of the packaging should not protrude beyond the outline of the pallet.
Devices placed in this way on a pallet should be properly packed, bound with straps and then wrapped
with foil in such a way that they cannot be moved during transport.
▪At least two people must be involved in loading and unloading one machine. The packaging should be
lifted by the designated handles on its sides
▪After the printer has been placed on a pallet, do not attempt to move it with by hand, use a fork
lift or pallet jack.
▪When stored in original packaging, a maximum of 10 kg of weight can be placed on a single package.
▪The weight of one device is approximately 60 kg.
▪It is recommended to safely store the devices on a pallet.
▪One pallet (standard size 1200 x 800mm) can hold up to 2 devices.
Recommendations for packing:
▪To transport the device, it is best to protect it with original protective foams; in case of lack of original
foams, the device should be protected in such a way that free movement of the device in the transport
packaging is not possible.
▪Secure all moving components in such a way that they cannot be moved during transport.
▪In particular, the glass plate of the worktable should be kept in mind, as it can slide out of the
mounting clips during transport. Make sure that it is secured against ejection.
▪The device must be shipped on a pallet.
▪When placing several devices on a pallet, the packaging should be marked with appropriate markings:
2.8 Electromagnetic compatibility (EMC)
Every Zmorph device is electromagnetically compatible in accordance with the EMC directive. It was tested in
laboratory conditions meeting the standards of the European certicate of conformity. Its operation meets the
following conditions in accordance with the EMC Directive:
▪This device (system) does not cause harmful interference to other devices (systems),
▪This device (system) is not sensitive to interference from other devices (systems),
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3. Manufacturer’s warranty
and liability
Warranty and liability
3.1 Scope of the warranty
Zmorph i500 3D Printer is designed to be reliable. In case of technical diculty with any parts, it can be easily
removed and replaced.
3.1.1 Zmorph S.A. with its registered oce in Wrocław, 53-238 Wrocław, ul. Aleksandra Ostrowskiego 9,
Poland (“Zmorph”) provides a one-year warranty for its 3D printers.
3.1.2 Guarantor is only liable for the physical defects resulting from the inherent causes in the sold product.
3.1.3 Duration of the warranty starts at the date of purchase of the product by the initial Buyer. The Date of
Purchase is the date specied in the sales invoice. The warranty period of the repaired product is extended by
the time which was required to repair the product (which includes the time from the delivery of the defective
product with the complete warranty claim until the date of returning the repaired product to the Costumer).
3.1.4 Warranty does not cover defects resulting from other causes than indicated in clause 3.1.2, especially
any defects resulting from:
a) improper use or application of the product;
b) improper product selection for the existing installation site conditions;
c) improper or inconsistent with User Guide installation (including improper connection to the main pow-
er supply), maintenance, storage or transport;
d) mechanical, chemical or thermal damages;
e) deliberate product damages;
f) damages ensuing as a result of non-original or inconsistent with Zmorph’s recommendations or with
the User Guide product use;
g) random events;
h) factors being result of major force, random events or any other external factors;
i) use of non-original parts or consumables;
j) modications, repair attempts, interference in the product carried out by any other person than Zmorph
representative or other representative authorized by Zmorph to carry out any of the above mentioned
actions;
k) continued usage of the product despite occurrences indicating an obvious defect;
l) improper transport methods provided by the Costumer;
m) use of laments other than recommended by Zmorph, list of which is available at zmorph3d.com
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Warranty and liability
3.2 Acceptance of warranty claim
3.1.5 The warranty does not apply to the consumable parts (such as nozzle, PTFE tube, jagger, toothed belts,
glass part of the table, bearing) unless failure has occurred due to a defect in materials or manufacture.
3.1.6 The warranty shall cease to apply in the event of:
a) any product modication by any person not authorized by Zmorph;
b) any repair attempts of product by any person not authorized by Zmorph;
c) other interference in the product carried out by a third party.
3.1.7 The warranty service does not apply to the actions stipulated in the User Guide which the user is obli-
gated to perform on their own and at their own expense.
3.1.8 The warranty applies without territorial restrictions.
3.2.1 The warranty claims shall be led using online form available at zmorph3d.com
3.2.2 Acceptance of warranty claim requires:
a) registration of the product at www.zmorph3d.com
b) returning a completed warranty claim in accordance with section 1 above during a warranty period
c) including the name of the product, the date of purchase, a detailed description of the damage, as well
as the description of the defect in the warranty claim;
d) attaching the copy (scan) of a proof of purchase to the warranty claim;
e) act in accordance with Zmorph’s recommendation included in the answer to warranty claim.
3.2.3 Zmorph’s recommendations referred to in point 2 letter e above will be provided within 2 business days
of submitting the warranty claim and may include:
a) Repair of the product by the Customer in accordance with Zmorph’s instructions;
b) deliver a defective product at Customer’s expense to the Zmorph registered oce or a service point
indicated by Zmorph, and in the case of export shipments, the Customer should rst use the services of
a courier company indicated by Zmorph.
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3.4 Zmorph’s liability
Warranty and liability
3.4.1 Zmorph is not required to modernize or modify the existing products after launching their new versions.
3.4.2 Zmorph shall not be liable for any damages incurred by the Buyer due to the defect of the product,
especially damages related to damage of other devices, loss of potential benets or cost of replacement of the
product. The clause shall not apply to the Buyer who is a Consumer.
3.4.3 The warranty does not waive, restrict or suspend any rights of the Buyer who is a Consumer due to
the product being non-compliant with the contract.
3.3 Claim processing period
3.3.1 The Service Team shall repair the defective product within 14 working days from the date of delivery of
the defective product with the complete warranty claim to the correct Service Center.
3.3.2 The claim processing period may be extended by the time necessary to import the required replacement
parts of the product. In all cases the Costumer shall be informed on the extended claim processing period.
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5. What is Zmorph i500
What is Zmorph i500
The Zmorph i500 device is a professional 3D printer for making printouts in the Fused Filament Fabrication
(FFF) technology. Equipped with a Dual Drive Dual Extruder with Nozzle Lifting System it is capable of clean
single and dual material printing.
A large closed working area and a double ltration system provide a working atmosphere with a constant
temperature which prevents the occurrence of adverse eects. Thanks to this, the Zmorph i500 can work with
both basic materials such as PLA and ABS and more demanding materials such as: PETG, PA, ASA, TPU, HIPS,
BVOH. The machine can operate independently or cooperate with an external computer. The built-in LCD touch
panel serves as a graphical interface. File delivery is available through a ash drive or via LAN and WiFi.
The Voxelizer software is a dedicated software to work with the Zmorph i500 machine which is available on the
manufacturer’s website: zmorph3d.com/Voxelizer
It allows to optimize models using lters and support structures. It is a unique application that creates the
entire chain of processing 3D les into G-code les.
Zmorph i500 together with the Voxelizer software provides a complete environment for moving 3D projects from
the designing program to reality.
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6. How to use your Zmorph
i500 printer
How to use Zmorph i500
Working with Zmorph i500 starts by preparing a 3D model in a modeling software that supports les in one of
the standard formats .stl, .step or delivering a nished model acquired from external sources.
Then, the model has to be opened in a software dedicated by the manufacturer called “Voxelizer Industry”. It
allows you to prepare gcodes for 3D Printing. It is a unique original application for slicing 3D models into layers,
creating a whole chain of processing 3D les into G-code les and sending them to the device.
After selecting the parameters and generating the G-code le, it should be saved. This le can be delivered to
the device using an USB ash drive or imported to an internal memory using a Ethernet or wi- connection. To
avoid the risk of data transfer interruption, it is recommended to use an USB ash drive.
The product is intended for indoor use only. The device is not protected against moisture. Zmorph i500 is
equipped in air-dust lter and HEPA/Carbon ltration.
Unauthorised uses:
▪ It is forbidden to operate the device near ammable substances.
▪ It is forbidden to install the device outside areas which are dry and free from humidity or dust.
▪ It is forbidden to cover the device with any material during operation.
▪ It is forbidden to install or service the device by unqualied persons.
▪ It is forbidden to interfere with the constructional solutions of the product.
▪ It is forbidden to connect the machine to a faulty power supply system.
▪ It is forbidden to connect the device to the a power outlet without grounding.
▪ It is forbidden to insert hands or any body parts between moving parts.
▪ It is forbidden to touch heated elements during operation.
▪ It is forbidden to use the device without the required protective equipment.
▪ It is forbidden for untrained personnel to operate the device.
▪It is forbidden to use a damaged device.
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7. Box content
Box content
Zmorph i500
L-key HEX 3.0 mm
L-key HEX 2.5 mm
0,75 Kg PET-G lament
0,35 Kg BVOH lament
Adhesive agent
Carrying straps
Spatula
Power cable
Garbage collector
Ethernet cable
printed pads for smaller
lament spools
Dust lter (G4) HEPA/Carbon lter
Filter socket
USB ash drive
Wi- module
2x
2x
2x
2x
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Machine specication
Weight and Physical Dimensions
Electrical parameters
3D printing parameters
3D printer 703 x 507 x 1075 [mm]
Transport package dimensions 800 x 600 x 1200 [mm]
Transport weight ~ 70 [kg] *
3D printer weight ~ 55 [kg] *
Input current 110 [VAC] ~ 9-10 [A] 50/60 [Hz]
240 [VAC] ~ 5 [A] 50/60 [Hz]
Maximum power consumption 1000 [W]
3D printing technology FFF (Fused Filament Fabrication)
Toolhead Single material 1.75 [mm], Dual material 1.75 [mm]
Layer resolution 0.05 - 0.4 [mm]
Maximum extruder temperature 300 [°C]
Work area (single material) 460 x 300 x 500 [mm]
Work area (dual material) 440 x 300 x 500 [mm]
Maximum bed temperature 130 [°C]
Minimum wall thickness 0.4 [mm]
Dimensional accuracy +/- 0.2 [mm]
Work area leveling method Semi-automatic
Material form Spool, maximum ∅ 300x100 [mm]
Material diameter 1.75 [mm]
Nozzle diameter 0.4, 0.6, (0.8 - work in progress) [mm]
Support Mechanically and chemically removed
- printed with build or support material
Connectivity USB (pendrive), Ethernet, WiFi
Available materials PLA, ABS, PET, Nylon, PVA, ASA, TPE, PC/ABS, HIPS
Third-party materials Supported
Work speed 10 - 110 [mm/s]
Travel speed 350 [mm/s]
8.2 Specication
Table of contents
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