ZOLL aed pro User manual

Service Manual
9650-0309-01 Rev. E
January 2024

An issue date and revision level for this guide appear on the title page.
If more than three years have elapsed since this date, contact ZOLL Medical Corporation to determine if
additional product information updates are available.
© 2024 ZOLL Medical Corporation. All rights reserved. AED Pro, AED Plus, SurePower, CPR-D-
padz, Stat-padz, Pedi-padz, Real CPR Help, RescueNet, and ZOLL are trademarks or registered
trademarks of ZOLL Medical Corporation in the United States and/or other countries.
All other trademarks are the property of their respective owners.
0123
ZOLL Medical Corporation
269 Mill Road
Chelmsford, MA USA
01824-4105
ZOLL International Holding B.V.
Einsteinweg 8A
6662 PW Elst
Netherlands

9650-0309-01 Rev. E ZOLL AED Pro Service Manual 3

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9650-0309-01 Rev. E ZOLL AED Pro Service Manual i
Table of Contents
Preface
Related Documentation .........................................................................................................iv
Conventions...........................................................................................................................iv
Symbols ..................................................................................................................................v
Warranty ................................................................................................................................vi
Safety Considerations............................................................................................................vi
Technical Service..................................................................................................................vii
Returning a Unit for Service .......................................................................................... vii
Chapter 1 Maintenance Tests
Preparations for Testing ...................................................................................................... 1-2
Test Equipment ................................................................................................................... 1-2
1.0 Physical Inspection ..................................................................................................... 1-3
2.0 Power Supply Test/Current ........................................................................................ 1-4
3.0 Power ON Test ........................................................................................................... 1-5
4.0 Pediatric Mode/Electrode Connector Type Test ......................................................... 1-6
5.0 Defibrillator Energy Test ............................................................................................. 1-7
6.0 Battery Type Test ....................................................................................................... 1-9
7.0 Establish Communication ......................................................................................... 1-10
8.0 Internal Discharge Test ............................................................................................ 1-11
9.0 Patient Impedance Calibration ................................................................................. 1-13
10.0 ECG Lead-Off Detection .......................................................................................... 1-15
11.0 ECG Offset Calibration ............................................................................................ 1-16
12.0 Real Time Clock Test ............................................................................................... 1-18
13.0 Write Calibration to Flash ......................................................................................... 1-20
14.0 Audio Recording Test (if option installed) ................................................................ 1-21
15.0 Read Error Log - Final ............................................................................................. 1-22
Chapter 2 Troubleshooting
Troubleshooting the AED Pro Unit ...................................................................................... 2-2
ECG Monitoring Troubleshooting........................................................................................ 2-4
Defibrillator Troubleshooting ............................................................................................... 2-5
AED Pro Error Log Messages ............................................................................................ 2-6

TABLE OF CONTENTS
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Appendix A Maintenance Tests Checklist
Instructions .........................................................................................................................A-2
ZOLL AED Pro Maintenance Tests Checklist......................................................................A-3

9650-0309-01 Rev. E ZOLL AED Pro Service Manual iii
Preface
ZOLL Medical Corporation provides this manual for technicians who service the AED Pro®
device or diagnose malfunctions. This manual contains the following sections:
Preface — Provides safety warnings and an overview of the manual’s contents. Review this
section thoroughly before servicing an AED Pro unit.
Chapter 1, "Maintenance Tests" — Provides the recommended procedures for evaluating the
condition and performance of an AED Pro unit.
Chapter 2, "Troubleshooting" — Describes possible problems and solutions and lists the
error log messages that indicate the unit requires technical service.
Appendix A, "Maintenance Tests Checklist" — Provides a checklist for recording the results
of maintenance tests.
Note: The AED Pro contains no user-replaceable parts.

PREFACE
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Related Documentation
In addition to this service manual, the following manuals are available for the AED Pro unit:
•AED Pro Operator’s Guide (9650-0350-01) — Describes the device and its controls, the
clinical modes of operation, and nonclinical functions.
•AED Pro Simulator Operator’s Guide (9651-0801-01) — Describes the AED Pro simulator,
which you can use to test the AED Pro unit’s response to various simulated cardiac rhythms.
Conventions
This manual uses uppercase italics for messages that are voiced or displayed on the screen (for
example, DON’T TOUCH PATIENT, ANALYZING).
Within text, the names and labels for physical buttons and softkeys appear in boldface type (for
example, “Press the Shock button or the DISARM softkey.”)
WARNING! Warning statements alert you to conditions or actions that can result in personal injury
or death.
Caution Caution statements alert you to conditions or actions that can result in damage to the unit.
Within test or troubleshooting procedures, this symbol indicates an audible prompt or
message; for example:
START CPR

Symbols
9650-0309-01 Rev. E ZOLL AED Pro Service Manual v
Symbols
The following symbols might appear in this document or on the equipment:
Symbol Description
Defibrillation-proof type BF equipment.
Attention, consult accompanying documents.
Dangerous voltage
Conformité Européenne — Complies with medical device directive 93/42/EEC.
Keep away from open flame and high heat.
Do not open, disassemble, or intentionally damage.
Do not crush.
Nonrechargeable battery.
Contains lead. Recycle or dispose of properly.
Contains lithium. Recycle or dispose of properly.
Do not discard in trash. Recycle or dispose of properly.
RETURN
LEAD
RECYCLE
Pb
RETURN
Li-ION
RECYCLE
Li-ION

PREFACE
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Warranty
For warranty information, refer to the AED Pro Operator’s Guide.
To maintain the warranty, strictly follow the instructions and procedures in this service manual.
Unit failure that is attributable to the use of accessories that are not manufactured by ZOLL
might void the ZOLL warranty.
Safety Considerations
Only qualified personnel should service or disassemble an AED Pro unit. Before using,
servicing, or disassembling this device, read the AED Pro Operator’s Guide. Before servicing
or disassembling any equipment, review these safety considerations and read this manual
carefully.
WARNING! The AED Pro unit can generate as much as 2500 volts with sufficient current to cause
lethal shocks.
Manufacturer.
Authorized representative in the European Community.
Serial Number.
Catalogue number.
Consult instructions for use.
Waste Electrical and Electronic Equipment

Technical Service
9650-0309-01 Rev. E ZOLL AED Pro Service Manual vii
Before discharging the defibrillator, warn everyone to stand clear of the patient and equipment.
Never discharge the unit with the defibrillation pads shorted together or in open air.
Do not disassemble a battery pack or dispose of it in fire. Do not try to recharge a
nonrechargeable battery pack. If mistreated, a battery pack might explode.
This device is protected against interference from radio frequency emissions typical of the
two-way radios and cellular telephones used in emergency service or public safety activities.
You should assess the device’s performance in your typical operating environment to determine
the likelihood of radio frequency interference (RFI) from high-power sources.
Technical Service
If the AED Pro unit requires service, contact the ZOLL Technical Service Department.
Telephone: [phone] (U.S.A. customers only)
1-978-421-9655
Fax: [phone]
When requesting service, please provide the following information to the service
representative:
•Unit serial number
•Description of the problem
•Department using the equipment and the name of the person to contact
•Purchase order to allow tracking of loan equipment
•Purchase order for a unit with an expired warranty
Returning a Unit for Service
Before sending a unit to the ZOLL Technical Service Department for repair, obtain a service
request (SR) number from the service representative.
Remove the battery pack from the unit. Pack the unit with its cables in the original containers
(if available) or equivalent packaging. Be sure the assigned service request number appears on
each package.
For customers Return the unit to
In the U.S.A. ZOLL Medical Corporation
269 Mill Road
Chelmsford, MA 01824-4105
Attention: Technical Service Dept. [SR number]
Telephone: [phone]
(continued)

PREFACE
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In Canada ZOLL Medical Canada Inc.
1750 Sismet Road, Unit #1
Mississauga, Ontario L4W 1R6
Attention: Technical Service Department (SR number)
Telephone: [phone]
In other locations The nearest authorized ZOLL Medical Corporation representative.
To locate an authorized service center, contact the International
Customer Service at
ZOLL Medical Corporation
269 Mill Road
Chelmsford, MA 01824-4105
Telephone: [phone]
For customers Return the unit to

9650-0309-01 Rev. E ZOLL AED Pro Service Manual 1–1
Chapter 1
Maintenance Tests
This chapter describes the procedures for routine testing of the AED Pro® unit.
A test typically consists of multiple steps, each of which requires a pass/fail rating. For each
step, perform the specified action and then verify that the expected results occur. If all expected
results occur, assign a “Pass” rating to the step; otherwise, assign it a “Fail” rating.
This chapter includes the following inspection and test procedures:
•“1.0 Physical Inspection” on page 1-3
•“2.0 Power Supply Test/Current” on page 1-4
•“3.0 Power ON Test” on page 1-5
•“4.0 Pediatric Mode/Electrode Connector Type Test” on page 1-6
•“5.0 Defibrillator Energy Test” on page 1-7
•“6.0 Battery Type Test” on page 1-9
•“7.0 Establish Communication” on page 1-10
•“8.0 Internal Discharge Test” on page 1-11
•“9.0 Patient Impedance Calibration” on page 1-13
•“10.0 ECG Lead-Off Detection” on page 1-15
•“11.0 ECG Offset Calibration” on page 1-16
•“12.0 Real Time Clock Test” on page 1-18
•“13.0 Write Calibration to Flash” on page 1-20
•“14.0 Audio Recording Test (if option installed)” on page 1-21
•“15.0 Read Error Log - Final” on page 1-22

CHAPTER 1 MAINTENANCE TESTS
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Preparations for Testing
•Gather the required equipment listed in the next section.
•Perform all the steps within each test procedure in the order specified.
If testing results indicate that the battery pack must be replaced, you will need a fully charged
spare battery pack.
Test Equipment
For some tests, you need one or more of these items:
•ZOLL defibrillation analyzer (universal) adapter cable (8000-0804-01)
•Defibrillator Analyzer (e.g. QED 6) or Fluke Impulse 4000 Defibrillator/Pacer Performance
Analyzer (Fluke Biomedical/ DNI Nevada) with 1.06 software or higher
•Battery Current Test Fixture (P/N 9100-0690-TF),
•Power Supply 12V 10A,
•AED Plus®, Quick-Test, Test Fixture (P/N 9100-0567-TF)
•DMM (e.g. Agilent 34401A Digital Multimeter) or equivalent.
•AED Pro Disposable Battery (P/N 1008-002003-01)
•SurePower® Rechargeable Li-Ion Battery (P?N 1009-001535-03)
•PC with ZOLL RescueNet® Code Review and ZAS (ZOLL Administration Software, P/N
7771-000012-01),
•ZOLL USB IrDA port (P/N 9355-0807).
•PC with AED Plus/PRO DCI Panel software (P/N 9103-0815-SW),
•AED Pro Resistance, Decade Box (P/N 9100-000957-TF) or equivalent (e.g.RS-200
Resistance Substituter).
•ZOLL 3-lead ECG cable (8000-0838 or 9500-001802)
•USB Flash Drive (P/N 8000-000474),
For ZOLL part numbers, refer to the accessories list in the AED Pro Operator’s Guide.

Physical Inspection
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1.0 Physical Inspection
Use this procedure to ensure that the unit shows no signs of damage or excessive wear.
Tools Needed
None.
Test Setup
None.
Test Procedure
Observe the following: Pass Fail
1.1 Is the unit clean and undamaged?  
1.2 Are all signs of wear reasonable and not excessive?  
1.3 Are the front panel and housing undamaged and free of cracks?  
1.4 Are input connectors clean and undamaged?  
1.5 Are all cables free of cracks, cuts, exposed or broken wires? Are the pads
sealed within the packaging? If you are using an AED Pro 3-lead cable, is
it free of cuts or other?
 
1.6 Verify that the electrodes have not expired?  
1.7 Is battery housing free of cracks and damage?  

CHAPTER 1 MAINTENANCE TESTS
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2.0 Power Supply Test/Current
Equipment Needed
•Battery Current Test Fixture (P/N 9100-0690-TF),
•Power Supply 12V 10A,
•DMM (e.g. Agilent 34401A Digital Multimeter) or equivalent,
•AED PLUS, Quick-Test, Test Fixture (P/N 9100-0567-TF).
Setup
•Install the Battery Current Test Fixture (P/N 9100-0690-TF) into the battery well.
•On the DMM, set Function to DC Amps by pressing Shift button then the DC I button.
•Connect the RED lead from the I jack of the DMM to one of the Meter Leads on the Battery
Current Test Fixture (P/N 9100-0690-TF).
•Connect the BLACK lead from the LO jack (located above the I jack) of the DMM to the
other Meter Leads on the Battery Current Test Fixture (P/N 9100-0690-TF).
•Connect the power supply RED and BLACK leads, respectively into the Power Supply
posts on the Battery Current Test Fixture (P/N 9100-0690-TF).
•Connect AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to the unit.
•Set the Power Supply to 12.00V.
Test Action Expected Result(s) Pass Fail
2.1
Turn the Power Supply on.
Verify the unit issues a voice
and text prompt UNIT OK, and
the unit is turned off.
 
2.2
Press the I Measure switch on
the Battery Current Test Fixture.
Observe the current
measurement on the Digital
Multimeter is between 10uA to
70uA.
 
2.3
Press and release the On/Off
button.
Verify that the unit powers on in
rescue mode. Wait for the
following prompts are given:
ADULT PADS, DONT’T TOUCH
PATIENT ANALYZING... before
taking measurement.
 
2.4
Press the I Measure switch on
the Battery Current Test Fixture.
Observe the current
measurement on the Digital
Multimeter is between 0.1A to
0.4A.
 
2.5 Press and hold the On/Off
button to power off the unit.
Verify unit displays UNIT
POWERING OFF message.
 

Power ON Test
9650-0309-01 Rev. E ZOLL AED Pro Service Manual 1–5
3.0 Power ON Test
Equipment Needed
•Power Supply 12V 10A,
•AED PLUS, Quick-Test, Test Fixture (P/N 9100-0567-TF),
•Battery Current Test Fixture (P/N 9100-0690-TF) or AED Pro Disposable Battery (P/N
1008-002003-01).
Setup
•Connect AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to the unit.
Test Action Expected Result(s) Pass Fail
3.1 Place the AED Pro Battery in
the battery well (then turn on the
Power Supply if Battery Current
Test Fixture is used)
Initial Power up. Unit will turn off
by itself after UNIT OK prompt.
 
3.2
Press and hold the On/Off
button for at least 7 seconds,
then release it.
Within 10 seconds after the unit
is turned on, the Ready For Us
indicator displays a green
Check. Indicating the unit is
ready for use. A red “X”
indicates the unit is not ready for
use.
 

CHAPTER 1 MAINTENANCE TESTS
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4.0 Pediatric Mode/Electrode Connector Type Test
Equipment Needed:
•Power Supply 12V 10A,
•Battery Current Test Fixture (P/N 9100-0690-TF) or AED PRO Disposable Battery (P/N
1008-002003-01) or SurePower Rechargeable Li-Ion Battery (P/N 1009-001535-03),
•AED PLUS, Quick-Test, Test Fixture (P/N 9100-0567-TF),
•Defibrillator Analyzer (e.g. QED-6 or Impulse 4000) or equivalent.
Setup:
•Connect the HV Connector Cable of the AED PLUS Quick-Test Test Fixture (P/N
9100-0567-TF) to the Defibrillator Analyzer and set waveform to VFIB.
•Set the AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to Pediatric Mode.
•Set the Power Supply to 12.00V then turn it off.
Note: Test values below are based on the default pediatric energy settings (50, 70, and 85
Joules) into a 50 ohm load.
Test Action Expected Result(s) Pass Fail
4.1 Connect the Simulator Cable to
the device, and then turn the
Power Supply on.
Verify the unit issues a voice
and text prompt UNIT OK,
 
4.2 Press the On/Off button and
release it.
Verify that the following
prompts are given:
PEDIATRIC PADS, DON’T
TOUCH PATIENT
ANALYZING, followed by
SHOCK ADVISED, DON’T
TOUCH PATIENT, and
PRESS FLASHING SHOCK
BUTTON.
 
4.3 Press Flashing Shock button. Verify that unit prompts
SHOCK DELIVERED.
 
4.4 1st shock energy test (default
value 50 joules).
Verify the Energy delivered into
analyzer is 43 joules to 59
joules.
 
4.5 Press and hold the On/Off
button to power off the unit.
Verify unit displays UNIT
POWERING OFF message.
 

Defibrillator Energy Test
9650-0309-01 Rev. E ZOLL AED Pro Service Manual 1–7
5.0 Defibrillator Energy Test
Equipment Needed:
•Power Supply 12V 10A, Battery Current Test Fixture (P/N 9100-0690-TF) or AED PRO
Disposable Battery (P/N 1008-002003-01),
•AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF),
•Defibrillator Analyzer (e.g. QED-6 or Impulse 4000) or equivalent.
Setup:
•Connect the HV Connector Cable of the AED PLUS Quick-Test Test Fixture (P/N
9100-0567-TF) to the Defibrillator Analyzer.
•Set the AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to Defib Mode.
•Set the Power Supply to 12.00V.
Note: Test values below are based of the default adult energy settings (120, 150,
and 200 Joules) into a 50 ohm load.
Test Action Expected Result(s) Pass Fail
5.1 Disconnect the Simulator Cable
from the device, and then turn
the Power Supply on.
Verify that the following
prompts are given: PLUG IN
CABLE, PLUG IN CABLE.
 
5.2 Re-connect the Simulator Cable
to the device.
Verify that unit voice prompts
ADULT PAD followed by
UNIT OK before unit shuts off
by itself.
 
5.3 Press the On/Off button and
release it.
Verify that the following
prompts are given: ADULT
PADS, DON’T TOUCH
PATIENT ANALYZING,
followed by “SHOCK
ADVISED, “DON’T TOUCH
PATIENT, PRESS
FLASHING SHOCK
BUTTON.
 
5.4 Press Flashing Shock button Verify that unit prompts
SHOCK DELIVERED.
 
5.5 1st shock energy test (default
value 120 joules)
Verify the Energy delivered into
analyzer is 105 joules to 143
joules.
 
5.6 Verify the unit prompts START
CPR followed by CONTINUE
CPR.
 

CHAPTER 1 MAINTENANCE TESTS
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.
5.7 Press VFIB on the Defibrillator
Analyzer.
After 2 minutes (default setting),
Verify the unit prompts STOP
CPR, followed by DON’T
TOUCH PATIENT
ANALYZING twice, followed
by SHOCK ADVISED,
DON’T TOUCH PATIENT,
PRESS FLASHING SHOCK
BUTTON.
 
5.8 Press Flashing Shock button Verify that unit prompts
SHOCK DELIVERED.
 
5.9 2nd shock energy test (default
value 150 joules)
Verify the Energy delivered into
analyzer is 122 joules to 166
joules.
 
5.10 Verify the unit prompts START
CPR, followed by CONTINUE
CPR.
 
5.11 Press VFIB on the Defibrillator
Analyzer.
After 2 minutes (default setting),
Verify the unit prompts STOP
CPR, followed by DON’T
TOUCH PATIENT
ANALYZING twice, followed
by SHOCK ADVISED,
DON’T TOUCH PATIENT,
PRESS FLASHING SHOCK
BUTTON.
 
5.12 Press Flashing Shock button Verify that unit prompts
SHOCK DELIVERED.
 
5.13 3rd shock energy test (default
value 200 joules)
Verify the Energy delivered into
analyzer is 155 joules to 211
joules.
 
5.14 Press and hold the On/Off
button to power off the unit.
Verify unit displays UNIT
POWERING OFF message.
 