Zte Spark R55a User manual

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Spark R55a
Rugged Mobile Phone
User Manual

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PC Software Requirements
Join Me PC Software which can be downloaded from zte.co.nz supports Microsoft Windows 7, 8, Vista
and XP with Service Pack 2 & 3. A limited version of Join Me is supplied that supports MAC OS 10.5,
10.6, ZTE cannot guarantee compatibility with all variations of hardware and software.
Warnings and Safety Notices
Please read all the safety notices before using this device.
Do not use the phone near fuel or chemicals or in any prescribed area such as service stations and
refineries.
Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle
as your mobile phone and accessories.
Copyright © 2016 ZTE Corporation All rights reserved.
1st Edition July 2016
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any
means, electronic or mechanical, including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
ZTE Corporation operates a policy of continuous development. ZTE Corporation reserves the right to
make changes and improvements to any of the products described in this document without prior
notice.
Limitation of Liability
ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages
resulting from or arising out of or in connection with using this product, whether or not ZTE had been
advised, knew or should have known the possibility of such damages. The user should refer to the
enclosed warranty card for full warranty and service information.

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Contents
Liquid Damage - Important Note..............................................................................................4
RF Safety Information ...............................................................................................................5
Handset Overview ....................................................................................................................6
Information Bar Icons ...............................................................................................................8
Menu Quick Reference Guide....................................................................................................9
Getting Started......................................................................................................11
1.1 Insert the (U)SIM Card....................................................................................11
1.2 Insert the battery...........................................................................................12
1.3 Installing Additional Memory (Optional).........................................................13
1.4 How to switch the phone On or Off ................................................................14
1.5 How do I connect the charger?.......................................................................14
1.6 Tips about charging and battery life ...............................................................15
1.7 How do I set the time and date? .....................................................................15
1.8 How do I lock or unlock the keypad? ..............................................................15
1.9 How to make a voice call................................................................................16
1.10 How to answer an incoming call.....................................................................16
1.11 How to send a Text Message (SMS) .................................................................16
1.12 How to navigate the Menu.............................................................................17
1.13 Call Features Summary ..................................................................................18
2Contacts ...................................................................................................... 20
3Messages and Emails ................................................................................... 22
3.1 How to send a Text Message (SMS) .................................................................22
3.2 Attach a file to send as an MMS ......................................................................22
3.3 How to view a received Text Message (SMS)....................................................23
3.4 How to receive a Multimedia Message (MMS) .................................................23

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3.5 How to use Predictive Text .............................................................................24
3.6 How to add words to the built in Dictionary (My Words)..................................25
3.7 Special Characters and SMS Message Length..................................................25
3.8 WAP Push Messages ......................................................................................26
3.9 How to send an Email ....................................................................................26
3.10 How to retrieve an Email ................................................................................27
3.11 How to set up automatic Email Retrieval.........................................................27
3.12 What are User Folders?...................................................................................27
3.13 How to create a new Mailbox .........................................................................28
4Handset Features & Applications ................................................................. 29
5Troubleshooting, Technical and Warranty Information................................. 41
5.1 Troubleshooting and FAQ’s ............................................................................41
5.2 Error Messages ..............................................................................................43
5.3 Technical Parameters .....................................................................................44
5.4 Support Information......................................................................................45
5.5 Warranty Information ....................................................................................45
Liquid Damage - Important Note
Your ruggedised handset is compliant with the IP67 Standard which gives protection from dust
and liquid ingress up to 1m depth. To ensure continued protection against liquid damage the
battery cover, antenna port and USB port cover must be properly closed.

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RF Safety Information
The handset has an internal antenna located at the top of the phone. For optimum
performance with minimum power consumption do not cover the antenna area with your hand.
Hold the handset between thumb and finger in the middle of the device. Covering the antenna
affects call quality, may cause the handset to operate at higher power level than needed, and
may shorten talk and idle times.
Radio Frequency Energy
The handset is a low-power radio transmitter and receiver. When switched on it intermittently
transmits radio frequency (RF) energy (radio waves). The transmit power level is optimized for
best performance and automatically reduces when there is good quality reception. Maximum
power is only used at the edge of network coverage so under most circumstances the power
output is very low. Under poor network conditions the phone transmits at a higher power, may
get hot and have a significantly shorter battery life.
Declaration of Conformity - SAR (Specific Absorption Rate)
We declare that the product(s) detailed in this manual, and in combination with our accessories,
conform with the essential requirements ofThe Radio Communications Standard
(Electro-magnetic Radiation Human Exposure) 2003 and theAustralian Communications and
Media Authority Section 376 of the Telecommunications Act 1997.
The highest SAR value recorded is 1.122 W/Kg at GSM 900 MHz in the Body Position (5mm
spacing.

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Handset Overview
Front camera
Left & Right Soft Keys
Performs the function
shown on the display
Power / End Key
Hold down to power
On or Off.
Press to End a call.
Display
Call Key
Call a number, answer a call,
show Call History
# Key
Switch to Meeting Mode
Change text modes
*Key
Lock / Unlock the keypad.
Access text symbols.
Insert a Pause or Wait
command.
Microphone
C Key
Step back in menus.
Clear text.
Earpiece
OK Key

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Handset Overview
Volume
USB,
Headphones
& Charging
Port
Speaker
Camera
Camera Key
Antenna Port

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Information Bar Icons
3G Signal Strength Battery Level Indicator
GSM Signal Strength
Alarm is set
EDGE Signal Strength
Missed Call
New SMS Message
Missed Video Call
Message Memory is Full
Bluetooth ON
New MMS Message
Silent Mode
TTY Mode
Vibrate mode enabled
New E-mail
Call Forward is Active
Headset and Vibrate Mode
Data channel available
New Wap Push Message
Data channel active (PDP)
Headset Mode
Roaming
Memory card inserted
High Speed data access
FM Radio Flight Mode

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Menu Quick Reference Guide

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Menu Quick Reference Guide Continued…

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Getting Started
1.1 Insert the (U)SIM Card
The (U)SIM card (UMTS Subscriber Interface Module) is the small plastic smart-card with gold
contacts. It holds account and contact information and can be used to store text messages. It
can be moved between different phones if required and must be inserted before use:
•Insert the (U)SIM card with the gold contacts facing down and the bevelled edge on the
top left as shown. Carefully slide it into the housing observing the correct orientation.
If your handset displays:
Enter Handset unlock code The default code is 0000
Enter (U)SIM PIN Code Enter the PIN supplied with your SIM card
No (U)SIM detected Check the SIM is inserted correctly.
Enter PUK code Contact your Service Provider

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1.2 Insert the battery
1. Open the battery cover using the thumb notches on the bottom on the cover.
2. Insert the battery as shown with the contacts located against the gold springs.
3. Press the battery down flush into the case
4. Line the battery cover up correctly from the top down and press firmly into place
5. It is important to keep the battery cover, antenna port and USB port cover properly
closed to maintain IP67 protection from liquid and dust.

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1.3 Installing Additional Memory (Optional)
Handset memory can be increased by inserting a microSD™ card up to 32GB.
•microSD™ cards up to 2GB are FAT 16 format
•microSDHC™ (high capacity) cards up to 32GB are FAT 32 format.
•Class 4 or above memory cards are required.
•Open the back cover, locate the memory card holder.
•Insert the memory card as shown with the gold contacts facing down
•With the microSD™ card inserted the default storage location (for photos etc) is the External
Memory.
•See Menu > Settings > Phone > Download location to change if required.
•Go to Menu > File Mgr> arrow right ►to Memo. Card to access the stored files
•Connect the handset to your computer using the USB lead supplied to transfer files to and
from the memory card.

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The Information bar
1.4 How to switch the phone On or Off
Press and hold the red key for two seconds to switch the phone ON or OFF.
Enter (U)SIM PIN code – supplied with your (U)SIM card. The start up screen below is referred
to throughout the manual as the Idle Screen:
The Idle Screen:
1.5 How do I connect the charger?
Charge before initial use. The plug and socket are keyed so they will only fit together one way.
Do NOT use excessive force which may damage the USB port.
•Physical damage to the USB port is NOT covered by warranty.
•The phone can also be charged by connecting it to a
computer using the USB lead supplied.
•A sound is played when the charger or USB cable is
inserted into the handset.
•If the phone is off after charging long press the red
End Key to switch it back on.

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1.6 Tips about charging and battery life
•Only use the AC charger and USB lead supplied.
•Insert the charger lead carefully with the plug and socket aligned correctly.
•Normal charge time is 3-4 hours. Do not leave on charge for more than 24hrs.
•When not using the phone for long periods remove the battery.
•Charge the battery between 0°C~45°C. Charge the battery promptly when flat.
•With poor network conditions (less than 2 bars) battery life is reduced.
•To maximize battery life turn off Bluetooth when not in use and limit multimedia functions.
•Battery life is improved after a few charge / discharge cycles.
•The phone can be charged in the ON or OFF state: When OFF the message “Charging
battery…” is displayed. When switched ON the battery icon animates until fully charged.
•If charging in the OFF state turn the phone ON by long pressing the red End key.
1.7 How do I set the time and date?
The time and date is set automatically from the network. It takes a few seconds to update
when the phone is first switched on. Select 12 or 24 hr format in the Time & Date menu. To
manually set the time it is necessary to switch Auto-update off: Menu > Settings > Phone >
Time & Date > Auto-update > Off then set the time and date manually.
1.8 How do I lock or unlock the keypad?
Manual key lock: Long press the * key to lock the handset. Press the OK Key then the * key to
unlock the handset. Set Auto key lock at Menu > Settings > Phone > Auto keyguard.

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1.9 How to make a voice call
•Enter the number on the keypad and press the green key to make the call.
•Press OK to activate Speaker (Handsfree) mode
•Press the red key to end the call.
1.10 How to answer an incoming call
•Press the green key or OK to answer the call, OK to activate Speaker (Handsfree) mode.
•Press the red key or Reject to end the call.
If Voicemail is active pressing Reject forwards the call to Voicemail.
1.11 How to send a Text Message (SMS)
•Press the Left Arrow ◄for Messages
•Press OK to Create Message
•Enter the phone number directly or press OK to add a Recipient (from Contacts or Call
History)
•Scroll through the list and press OK to Mark (up to 50 Contacts) > Done when ready
•The Contact(s) chosen are added to the Recipients field
•Press the Down Arrow ▼once to move the cursor into the text field
•Type the message using the letter keys on the keypad (see Chapter 3 for more details)
•Press the OK to send the message.

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1.12 How to navigate the Menu
The Main Menu is a grid of icons that are used to access key features on the phone.
From the Idle Screen press OK to access the Main Menu. Use the Arrow Keys to move the
cursor or press the corresponding number key as shown on the grid below. Eg Menu 1 = Tools
You can also press List to view the menu as in list format.
Shortcuts
From the idle screen the Arrow Keys launch the default Shortcuts as shown:
Google
Messages File Manager
Calls
Change default shortcuts: Menu > Settings > Phone > Shortcut keys
Icon description
OK

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1.13 Call Features Summary
Check the table below to quickly find the Call Feature you require:
Function Description Menu Selection
Call a Contact Access your Contacts list and dial
directly from your chosen Contact.
Left Soft Key > Scroll up or
down to chose a
Contact > Call Key
Call Barring Restrict various categories of
incoming or outgoing calls.
Menu > Settings > Calls >
Call barring
Call Forward Divert incoming calls to another
number.
Menu > Settings > Calls >
Call forwarding
Call Log View your missed calls, incoming,
outgoing Call History
Press the Call Key or
press Menu > Call logs
Call Waiting If you are already on the phone you
hear pips to indicate another
incoming call. Press Options to
switch between the two callers.
Menu > Settings > Calls >
Call waiting
Last number
redial
Press the Green Call Key to bring
up the Call History list.
Press again to dial the first number
in the list.
Call Key , Call Key

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Function Description Menu Selection
Missed Calls Alert Hear an alert tone at your specified
interval to remind you of a missed
call.
Menu > Settings >
Phone > Missed calls alert
Send my number Show or hide your number when
making calls.
Menu > Settings > Calls >
Send my number
Set Speed Dial Set your Contacts to be called
directly from the idle screen.
Menu > Contacts > Select
the Contact > Options >
Speed Dial
Speed Dial Call Press and hold the corresponding
key on the number pad to quickly
call a Speed Dial Contact.
From the idle screen press
and hold a number key.
Voice Call Enter the number on the keypad
and press the Green Call Key.
Enter the number, .
Press to End the call
Volume Use the side volume keys to adjust
the volume during a call
During a call press the
side keys for Volume

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2Contacts
There are some numbers that you may want to call again and again so it makes sense to
add these to your Contacts. You can then access these numbers quickly and easily and
add special features such as Speed Dialling a dedicated Ringtone and Photo.
Function Description Menu Selection
Add a Contact
from a received
call
Access your All Calls list and create
a new Contact from an incoming
call record
Press the Call Key >
Select the call record >
Press Options > Save.
Add a Contact
from an SMS
Go to your Inbox and select the
required SMS. Highlight the
embedded number or object then
select‘Use highlighted object’ from
the Options menu
Menu > Messages >
Inbox > OK to view the
SMS > Options > Use
highlighted object > New
contact.
Copy Contacts
from a SIM card
Insert the SIM card. Copy Contacts
from the SIM into the handset.
Press the Left Soft Key for
Contacts > Options >
Advanced > (U)SIM
Management > Copy
contacts from (U)SIM >
Mark (All) > Done.
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