Zte MF289F User manual

1
Get
t
t
ing started
MF2
8
Let’s
with your d
8
9F
go
evice.
2
1. Prepare
 Avalid nano-SIM card.
 View the label on your device to get the default information. The following
figure is for your reference only.
2. Ins
e
Open the s
e
rtthenan
o
lot cover at the
3
o
-SIM Car
d
bottom of the d
d
evice and inse
r
r
tthenano-SIM
c
c
ard.
3. Po
w
Connect th
e
on and con
w
er on Yo
u
e
power adapt
e
nect to the Inte
r
4
u
r Device
e
r to your devic
e
r
net automatic
a
e
and then your
a
lly
device will be
p
p
owered

4. Ac
c
 Wi-F
i
and
c
the I
n
c
ess the I
n
i
: Get the defau
l
c
onnect to the
W
n
ternet.
5
n
ternet
l
t WLAN SSID
a
W
i-Fi network wi
t
a
nd WLAN key
(
t
h your mobile
d
(
password) on
t
d
evice, and the
n
t
he label
n
access
6
 Network cable(RJ45):Connect with the computervia port WAN/LAN1 or
LAN2 and access the Internet.
7
5. Change YourDevice Settings
You can change the device settings by logging in to the 4G CPE web page.
1. View the label on your device to get thedefault Device Manager Website IP
addressandWebsite Password.
2. Launch the Internet browser and enter theDevice Manager Website IP
address in the address bar.
3. Input the Website Password and then click Login.
4. After the 4G CPE web page is opened, you can change the Wi-Fi SSID,
password or other settings.
Cable
B
Your devic
e
from your
s
1. Conne
c
networ
k
2. Log in
t
3. Chang
e
NOTE:
Please dis
c
4. Set the
5. Use yo
B
roadban
d
e
supports the
c
s
ervice provider
c
t the WAN/LA
N
k
cable.
t
o the 4G CPE
w
e
the operation
c
onnect from th
e
detailedparam
e
ur clients to ac
c
8
d
Mode
c
able broadba
n
to access the I
n
N
1 port and the
w
eb page.
mode to Cable
e
Internet first
a
e
te
r
sgiven by y
o
c
ess the Intern
e
n
d mode and y
o
n
ternet.
broadband ser
v
Broadband M
o
a
nd then you ca
n
o
ur service pro
v
e
t.
o
u can use thi
s
v
ice network p
o
o
de.
n
change the
m
v
ider.
s
service
o
rt with a
m
ode.

9
Mesh Network Function
Your device supports the mesh network function. You can use your device and
other devices of the same model to form a larger range of Wi-Fi network in your
house, and ensure seamless Wi-Fi roaming when you move.
To set you
1. Log in
2. View t
3. Click
4. Set th
click
A
5. Add s
u
6. Enjoy
NOTE
:
Please re
m
or other cli
e
r mesh netwo
r
to the 4G CPE
he current mes
to switc
h
e Mesh Netwo
r
A
pply.
u
b node device
your mesh net
w
:
m
ember the Wi-
F
e
nts will use th
e
10
r
k:
web page.
h network statu
h
on the mesh n
r
k Wi-Fi param
e
to the mesh n
e
w
ork.
F
i parameters
y
e
m to join in yo
u
s and then clic
k
etwork and the
n
e
ters for your
m
e
twork.
y
ou set. Your s
m
u
r mesh networ
k
k
.
n
click Wi-Fi s
e
m
esh network
a
m
art phone, pa
d
k
.
e
ttings .
a
nd then
d
, laptop
Teleph
o
Your devi
c
function, y
o
To make a
c
1. Pick u
p
2. Dial th
e
3. Wait fo
r
o
ne Func
t
c
e supports th
e
o
u need to inse
r
c
all:
p
the handset.
e
telephone nu
m
r
the call to be
c
11
t
ion
e
telephone f
u
r
t the nano-SIM
m
ber.
c
onnected.
u
nction. Befor
e
card and conn
e
e
using the t
e
e
ct the telepho
n
e
lephone
n
e.
12
WPS Function
Your device supports the WPS function. You can use this function to connect a
client to your device.
1. Press and hold the WPS button for about 5 seconds to activate the WPS
function.
2. Enable the WPS function on your client.
3. Follow the system prompts on your client to establish the connection.

Indicat
o
o
r Lights
13
and Inter
f
f
aces
14
1. POWER White on: Power is on and external power supply is working normally.
Off: Power is off.
2. WIFI White on:
 Wi-Fi works normally withon data transmission.
 Mesh network works normally.
White blinking(slowly):
 Wi-Fi works normally with data transmission.
 The mesh network function is enabled and the mesh network
isn’t created.
 The mesh network is created unsuccessfully.
White blinking(fast):
 WPS is activating.
 The mesh network is being created.
Off: Wi-Fi is off.
3. NETWORK Red on:The device is in error status.
 The device isnot registered to the mobile network.
 There is no nano-SIM card inserted.
 There is no network service available.
Green on: The device isregistered to the 2G/3Gmobile network.
Green blinking: The device isconnected to the 2G/3Gmobile network
and data is being transferred.
Whiteon: The device isregistered to the 4GLTE network.
White blinking: The device isconnected to the 4G LTE network and
data is being transferred.
4. WPS key Press and hold for about 5 seconds to activate the WPS function.
5 External antenna Connect to external antennas.
15
port
6 PHONE port Connect to a telephone.
7. LAN ports WAN/LAN1 port: Connect to the WAN in the Cable Broadband Mode or
connect to a PC.
LAN2 port: Connect to a PC.
8. Power port Connect to the power adapter.
9. nano-SIMcard
slotandreset hole
Insert your nano-SIM card.
Reset hole: Press and hold for about 3 seconds to restore your device
to the factory settings.
16
Troubleshooting
Internet Related Problems
Symptoms Possible Problems / Solutions
I cannot access the Internet at all. • Please check your configuration settings.
• Please wait 1~ 2 minutes for the device to initialize.
• Check your network indicators.
The download or upload speed is very
slow.
The speed is dependent on signal strength. Check your
signal strength and network type.
I cannot visit the 4G CPE web page. • Enter the correct IP address. You can view the label
on your device to get the default IP address.
• Only use one network adapter in your PC.
• Do not use any proxy server.
I cannot establish the Wi-Fi connection
between my device and the client.
• Make sure the Wi-Fi function is active.
• Refresh network list and select the correct SSID.
• Check the IP address to make sure your client can
obtain an IP address automatically in the Internet
protocol (TCP/IP) properties.
• Type the correct network key (Wi-Fi password) when
you connect to the device.

17
Voice Related Problems
Symptoms Possible Problems/ Solutions
There is no dial tone. Please wait for 1~2 minutes after the device is turned on.
Please checkthe NETWORK indicator. If you have no
good RF reception, change the location of the device.
There is a prompt / phone alert /
announcement as soon as I lift the
phone off the hook.
Make sure your nano-SIM card is inserted correctly and
the PIN number has been entered. If the PIN number has
been entered incorrectly then you will need to enter the
PUK code when prompted.
The line is noisy/distorted when I lift the
phone off the hook.
• Remove any electrical appliance which is too close
to the phone or your device.
• The cable or phone set might be faulty.
I hear a rapid engaged tone as soon as
I lift the phone off the hook.
• Put the phone on the hook and try again.
• Please contact your service provider.
After dialing the last digit I hear
nothing/silence.
When you have finished dialing you can press the # key
or wait 4~8 seconds to connect the call.
18
Others
Symptoms Possible Problems / Solutions
Problems with the passwords.
• For the default Wi-Fi connection password and the
default password of the 4G CPE web page, please
check the label on the device.
• If you changed the passwords and forgot them,
you need to restore the device to the factory
default settings.
19
Getting More Help
You can get help by:
 Sending an email to [email protected]
 Visiting https://www.ztedevices.com
20
LEGAL INFORMATION
Copyright © 2021 ZTE CORPORATION.
All rights reserved.
No part of this publication may be quoted, reproduced, translated or used in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE
Corporation.
Notice
ZTE Corporation reserves the right to make modifications on print errors or update specifications in this
guide without prior notice.
Disclaimer
Images and screenshots used in this guide may differ from the actual product. Content in this guide may
differ from the actual product or software.
Trademarks
ZTE and the ZTE logos are trademarks of ZTE Corporation.
Other trademarks and trade names are those of their respective owners.
Version No.: R1.0

21
Warning and Notice
Safety Precautions
• Some electronic devices may be susceptible to electromagnetic interference. Locate the device away
from TV set, radio and other electronic equipment to avoid electromagnetic interference.
• The device may interfere with medical devices like hearing aids and pacemakers. Consult a physician or
the manufacturer of the medical device before using it.
• Please keep yourself at least 20 centimeters away from your device.
• Do not use your device in dangerous environments such as oil terminals or chemical factories where
there are explosive gases or explosive products being processed.
• Please use original accessories or accessories that are authorized by ZTE. Unauthorized accessories
may affect the device performance, damage the device or cause danger to you.
• Do not attempt to dismantle the device. There are no user-serviceable parts.
• Do not allow the device or accessories to come into contact with liquid or moisture at any time. Do not
immerse the device in any liquid.
• Do not place objects on top of the device. This may lead to overheating of the device.
• The device must be placed in awell-ventilated environment for use.
• Do not expose the device to direct sunlight or store it in hot areas. High temperature can shorten the life
of electronic devices.
• Do not allow children to play with the device or power adapter.
• The device is for indoor use only. Do not use the device outside.
• For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily
accessible.
Cleaning and Maintaining
• Use an antistatic cloth to clean the device. Do not use chemical or abrasive cleanser as these could
damage the plastic case. Turn off your device before you clean it.
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• Use the device within the temperature range of -20℃~+55℃, and the storage temperature range is -40℃
~+70℃. The humidity range is 5%~95%.
• Do not use your device during a thunderstorm. Remove the mains power pack from the wall socket.
Limited Warranty
This warranty does not apply to defects or errors in the product caused by:
i. Reasonable abrasion.
ii. End users’ failure to follow ZTE’s installation, operation or maintenance instructions or procedures.
iii. End users’ mishandling, misuse, negligence, or improper installation, disassembly, storage, servicing
or operation of the product.
iv. Modifications or repairs not provided by ZTE or a ZTE-certified individual.
v. Power failures, surges, fire, flood, accidents, and actions of third parties or other events outside ZTE’s
reasonable control.
vi. Usage of third-party products or usage in conjunction with third-party products if such defects are due
to the combined usage.
vii. Any other cause beyond the range of normal usage intended for the product.
End users have no right to reject or return the product, or receive a refund for the product from ZTE under
the above-mentioned situations.
This warranty is end users’ sole remedy and ZTE’s sole liability for defective or nonconforming items, and is
in lieu of all other warranties, expressed, implied or statutory, including but not limited to the implied
warranties of merchantability and fitness for a particular purpose, unless otherwise required under the
mandatory provisions of the law.
Limitation of Liability
ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages
resulting from or arising out of or in connection with using of this product, no matter whether or not ZTE had
been advised, knew or should have known of the possibility of such damages, including, but not limited to
lost profits, interruption of business, cost of capital, cost of substitute facilities or product, or any downtime
cost.
23
FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiated radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party responsible for compliance could
void the user‘s authority to operate the equipment.
Radio Frequency (RF) Exposure
Your device contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy.
When you communicate with your device, the system handling your connection controls the power level at
which your device transmits.
Important safety information regarding radiofrequency radiation (RF) exposure. To ensure compliance with
RF exposure guidelines the device must be used with a separation from the body. Failure to observe these
instructions could result in your RF exposure exceeding the relevant guideline limits.
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The transmitter is using external antenna that operate at 20cm or more from nearby persons.
The FCC grant can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after
searching on FCC ID: SRQ-MF289F.
IC Notice
This radio transmitter (identify the device by certification number, or model number if Category II) has been
approved by Industry Canada to operate with the antenna types listed below with the maximum permissible
gain and required antenna impedance for each antenna type indicated. Antenna types not included in this
list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with
this device.
Immediately following the above notice, the manufacturer shall provide a list of all antenna types approved
for use with the transmitter, indicating the maximum permission antenna gain (in dBi) and required
impedance for each.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of
the device.
This Class B digital apparatus complies with Canadian ICES-003.
IC: 5200E-MF289F

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IC Radiation Exposure Statement
This device complies with IC radiation exposure limits set forth for an uncontrolled environment. In order to
avoid the possibility of exceeding the IC radio frequency exposure limits, human proximity to the antenna
shall not be less than 20cm (8 inches) during normal operation.
Cetappareilestconforme aux limitesd'exposition aux rayonnements de la CNR-102 definies pour
unenvironnement non controleAfind'eviter la possibilite de depasser les limitesd'expositionauxfrequences
radio de la CNR-102, la proximitehumaine a l'antenne ne doit pas etreinferieure a 20 cm (8 pouces)
pendant le fonctionnementnorma.
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ZTE CORPORATION
NO. 55, Hi-tech Road South, Shenzhen, P.R.China
Postcode: 518057