ZUGO Rhino User manual

Save the Planet, Two Wheels at a Time
Rhino Electric Bike
User Manual

WELCOME TO THE
ZUGO A MILY
Now that you ’ re a proud owner of your very own
Rhino we want to keep you safe while you ’ re out
on the roads and trails. We ’ ve created this user
manual to share important safety, assembly, and
service information with you. Please read
through it before you take your first ride and
keep it for future reference.
Save the Planet, Two Wheels at a Time

USING THIS M A NU A L
This manual contains some warnings and cautions
concerning the safe operation of your Rhino. These notes
are marked by a caution symbol and should be given
extra attention. Any riding tips will be denoted by a tip
symbol.
This user manual contains information on the assembly,
operation, and maintenance of your Rhino. Please read this
manual carefully and familiarize yourself with your Rhino
before using it to ensure safe use and prevent accidents,
and please keep it for future reference.
While Zu o Bike makes every effort to ensure the accuracy
of this user manual, it assumes no responsibility or liability if
it contains any errors or inaccuracies.
GETTING HELP
If you have questions after reading this manual, please visit
our online help center or get in touch with our team. We ’ d
love to help you out!
If you have questions after reading this manual, please visit
our online help center or get in touch with our team. We ’ d
love to help you out!
Website and Help Center: www.zugobike.com
Email: [e-mail]
Phone: [phone], Monday-Friday, 10AM to 5PM (Central)
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IMPORT A NT IN ORM A TION
This user manual contains information on the assembly, operation, and maintenance of
your Rhino. Please read this manual carefully and familiarize yourself with your Rhino
before using it to ensure safe use and prevent accidents, and please keep it for future
reference.
When choosing to ride a bicycle, there is always a risk of injury and damage.
These risks are the sole responsibility of the rider. Damage caused by
improper bike assembly, improper maintenance, or failing to follow
instructions is not covered under warranty and could result in personal injury
to your or others as well as damage to personal or third party property.
ZuGo Bike is not responsible for any loss, injury, or damage resulting from
improper use of your e-bike or failure to follow State and local laws. Please
see Zugo Bike’s Terms and Conditions at www.zugobike.com for more
information.
DISCLAIMER
Maximum rider size
Correct assembly is essential to ensuring your safety and Rhino’s performance. While
you can assemble Rhino yourself, ZuGo Bike always recommends having a certified
bike mechanic check the bike before riding. If you do not have the necessary skills to
assemble your bike, please have a certified bike mechanic assemble and adjust it for
you.
Assembly and fit
The use of any accessory, component, or spare part that has not been approved by
ZuGo Bike may jeopardize the safety and performance of your Rhino, void your
warranty, and result in damage to your bike or significant injury. Doing so is at your
own risk.
Non-ZuGo Approved Accessories and Components
Please consult your State and local e-bike laws regarding any minimum age
requirements, maximum speeds, required safety equipment like helmets, and specific
road rules.
State and local laws
Always check the condition of your Rhino before you ride using the ZuGo Pre-Ride
Safety Checklist. Ensure you perform regular maintenance activities in accordance
with the suggested maintenance schedule outlined in this manual (see section 7:
Maintenance)
Safety checks and maintenance
Your Rhino is fitted with a powerful electrical system to help give you the best riding
experience on and off the road. Please familiarize yourself with all aspects of your
Rhino’s electrical system to include the battery, the display, the throttle, lights, and the
brakes. If any of these components are not functioning properly, please stop using
your Rhino immediately and contact ZuGo Customer Happiness Team.
Electrical system
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BE ORE YOUR IRST RIDE
Rhinos are powerful e-bikes and they need to be operated with the same level of care and
attention as a motorized vehicle. Please do not ride your bike until you have obtained
adequate knowledge of your bike’s controls and functions. We want to make sure you ride
safely and have the best experience out there on the roads and trails!
Ensure you have completed all of the assembly steps in this manual
Double check your handlebars to ensure they have been pushed down to the insertion
line and the bolts are very tight
For your first ride, choose an open flat area with no obstacles or pedestrians. Start with
your setting as PAS 2, then apply a little throttle before starting to pedal (remember to
never push the throttle to full power from a complete stop!) . Play around with the different
ride modes, speeds, and turns. Once you are comfortable with the bike, there's no limit to
your adventures!
Refer to your state and local laws related to operating e-bikes (especially if you have
unlocked your bike to a Class 3 or 4) and ensure you have all of the recommended and
mandatory safety equipment (e.g. a well-fitting helmet) and meet any state and local
minimum age requirements
With the bike off, familiarize yourself with the bike’s features and components,
especially the battery, keypad, display, brakes, and throttle
Conduct a pre-ride safety check of your bike using ZuGo’s Safety Checklist
Tips for your very first ride
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2
3
4
5
What to check before your first ride
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LIGHTS
Check front and rear light
are working
Check the following:
bolts are tight, wheels,
kickstand, headlamp, rear
rack, and fenders
Make sure it's securely
locked, is no longer
attached to the charger,
and is sufficiently charged
BATTERY
BRAKES
Gently squeeze brake levers
to ensure they engage and
release. Make sure wheels
don't rub when spinning
WHEELS
Make sure the quick
release lever and/or
main axle bolts are tight
and at no risk of loosening
NUTS AND BOLTS
HANDLEBARS
Check height is comfortable
and that bolts on the fork
crown are very tight
Inflate to 25 psi, ensure
they are not bulging, and
have no signs of damage
TIRES
THROTTLE
When the bike is OFF, lightly
press the throttle to test it
presses and releases easily
Check if your chain is free
of any dirt and rust.
Lubricated if needed
CHAIN
S A ETY CHECKLIST
What to check before EVERY ride
Always remember to ride safely, follow local traffic laws, and wear a helmet!

RIDING S A ELY
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Familiarize yourself with your local traffic laws. Abide by these laws and respect traffic lights
and signs
Always wear a helmet and any other necessary safety equipment
While on the bike and at a complete stop, you only need to gently press the throttle to
accelerate. If you push the throttle to full, you run the risk of injury
When braking, apply more pressure to the rear brake than the front brake. When braking on a
steep incline, squeeze the back and feather the front. The front is more likely to cause an error if
over-braked
Remain alert and look around for any hazards, including vehicles, cyclists, and pedestrians.
Respect pedestrians right-of-way
Ride single-file in the direction of traffic and avoid vehicle blind spots. If you need to pass
another cyclist or pedestrian, alert them before doing so
Use hand signals when turning and use extra care at intersections
Do not drink alcohol or take drugs before operating your bike
Using your phone or listening to music while riding is discouraged
Be considerate when parking by not blocking paths and building entrance points
Secure any loose clothing and wear reflective clothing if riding at night or in bad weather
Avoid riding in salt water or off of jumps to avoid damaging your bike’s components
Always carry identification, a phone, cash, as well as any emergency repair supplies
Tips on keeping yourself safe while riding

Important information
Assembling your Rhino
Battery care and use
Operating your Rhino
Maintaining your Rhino
Troubleshooting
Warranty and other resources
SECTIONS
Bike parts and components
Using this manual
1
3
4
5
6
8
9
2
7
Maintenance record
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1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Handlebar
Shift lever
Brake levers
Display
Headlight
Front fender
Front fork
Front suspension
Front brake calliper
Front disc rotor
Quick release arm (or axle bolt)
PAS sensor
Chain
Derailleur and derailleur guard
Rear brake calliper
Motor
Rear fender
Battery
Seat
Drink bottle holder (step thru only)
Aluminium Alloy 6061 Frame
48V 750W Geared Hub Motor
Hydraulic Brakes - Class Leading 4-Piston stopping force
Up to 21Ah (1008 watt hours) Lithium Removable Battery
Electronic Pedal Assist System (7 levels)
Shimano Altus 7 Speed Trigger Shifter Drivetrain
Large Platform Forged Aluminum Pedals
All-Terrain 20" x 4" Fat Tires - street tires available
Thumb throttle
USB Phone Charging Port on keypad
IP67 water and dustproof electronics and connectors
STANDARD COMPONENTS
INTRODUCING YOUR RHINO: BIKE PARTS AND COMPONENTS
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4
A SSEMBLING
YOUR RHINO
Your Rhino is already 95% assembled and only needs a few simple steps to be fully functional. You can
watch our 11 minute assembly video in our online help center or follow the step-by-step instructions below.
GETTING STARTED
WHAT YOU'LL NEED
A friend to help carefully lift the bike out of the box
A knife or scissors to open the top of the box and cut the zip-ties
Your Rhino parts box, which contains:
Pedals
Charger and cord
Toolkit (contains all the tools you need for assembly)
Touch-up paint
Footpegs
Miscellaneous screws
While assembling your Rhino should take no longer than 30 minutes, please take your time with each
step. We want to make sure your Rhino is ready to ride as soon as you’ve assembled it!
If you don't want to assemble your bike yourself, you can also take it to a local bike shop where they
can easily assemble it for a small fee.

Find a space with lots of room to work. Take
pictures of the bike’s box and note any
damage to the outside. Cut off the packing
straps on the outside of the box
Set the handlebars, front fender, cardboard
parts box, and front wheel aside and out of
the way. Cut the zip-tie that holds the front
brake caliper
UNPACKING RHINO
1 2
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5 6
Place the box upright and open up the flaps
on the top of the box (be careful not to rip
the box!)
Remove the foam packaging and lift the
bike out of the box (you may need a friend
to help) and gently place it on the ground so
it is standing on the rear wheel and fork
Using your hands, scissors, or side-cutters,
remove all of the zip-ties, foam, and
cardboard from your bike. Make sure you
don’t scratch your frame!
Pull the black plastic tab out of the brake
caliper
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