2gig Technologies Go Control User manual

WIRELESS SECURITY SYSTEM
Go!Control
WARNING:OWNER’S INSTRUCTION NOTICE
Not to be removed by anyone except occupant
INSTALL GUIDE
Installation and Programming

TABLE OF CONTENTS
©2013 2GIG Technologies Inc. All Rights Reserved. 1
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
OperatingandStorageTemperature ................3
Control Panel Wiring Diagram. . . . . . . . . . . . . . . 4
System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . 5
Entire System Configuration . . . . . . . . . . . . . . . . 6
Control Panel External Features . . . . . . . . . . . . 7
Control Panel Internal Features . . . . . . . . . . . . . 8
Installation Outline . . . . . . . . . . . . . . . . . . . . . . . . 9
SystemAccessories ..............................9
WirelessSystemSensors ..........................9
WirelessInstallationTips...........................10
ControlPanelMountingPlate.......................10
WirelessSensors .................................10
HardwiredLoops.................................11
RemoteAlarmSounder............................11
SolidStateOutput................................11
OptionalTelephoneLineCommunicator(POTS)........12
CellRadioModuleInstallation......................13
ControlPanelWiring ..............................13
BackupBatteryConnectionandPowerSupplyWiring...14
ControlPanelandPowerSupplyWiring ............14
TerminalBlockWiringDiagram ...................15
RecommendedCommercialInstallations .............15
Commercial Control Panel Diagram. . . . . . . . . 16
Smoke Alarm Recommended Locations . . . . . 17
NationalFireProtectionStandard#72forAlarmLocations .17
Main Display Screens . . . . . . . . . . . . . . . . . . . . . 18
HomeScreen....................................18
SecurityScreen ..................................18
ArmingScreen...................................18
MenuScreen ....................................18
StatusScreen....................................18
Toolbox Screens . . . . . . . . . . . . . . . . . . . . . . . . . 19
InstallerCodeEntry ...............................19
InstallerTo o lboxScreen ...........................19
SystemConfiguration .............................19
System Status Icons . . . . . . . . . . . . . . . . . . . . . . 20
ACPowerIcon .................................20
PhoneLineFailureIcon ..........................20
SounderDisabledIcon...........................20
BackupBatteryStatusIcon.......................20
TestModeIcon.................................20
Touch ScreenKeypadTrafficIcon..................20
CellRadioIcon.................................20
InteriorSensorOpenIcon ........................20
Programming Navigation . . . . . . . . . . . . . . . . . . 21
NavigationArrowsandGoToButton ...............21
QuestionswithoutSub‐options ...................21
QuestionswithSub‐options......................21
QuestionswithDatatoEnter.....................21
OtherButtonsDisplayed .........................22
ProgrammingOutline .............................22
SIACP‐01Defaults..............................23
Programming Question Table . . . . . . . . . . . . . . 24
System Sensor Types (Zones) . . . . . . . . . . . . . . 25
SensorTypes(Zones) ............................25
System Vocabulary Table . . . . . . . . . . . . . . . . . . 27
Installer Programming. . . . . . . . . . . . . . . . . . . . 28
AccountRegistration ..............................28
Q‐1Sub‐Questions..............................28
RFSensorSummaryScreen.......................29
RF Sensor Programming Steps. . . . . . . . . . . . . 30
Q‐1SelectRFsensor#(01‐48)......................30
SelectRFsensor(#)type .........................30
SelectRFsensor(#)equipmenttype...............30
SelectRFsensor(#)equipmentcode ...............30
EnterRFsensor(#)serialnumber(0‐9999) ..........31
EnterRFsensor(#)serialnumber(7digits)..........31
SelectRFsensor(#)equipmentage(0‐1) ...........31
SelectRFsensor(#)loopnumber(1‐3) .............32
SelectRFsensor(#)dialerdelay(0‐1) ..............32
ConstructRFsensor(#)voicedescriptor............32
SelectRFsensor(#)reports(0‐1)..................32
SelectRFsensor(#)supervised(0‐1)...............32
SelectRFsensor(#)chime(0‐5)...................33
WiredSensorProgramming ........................33
WiredSensorProgrammingOutline................33
WiredSensorProgrammingScreen................34
Wired Sensor Programming Steps . . . . . . . . . . 35
Q‐2Selectwiredsensor#(1‐2)......................35
Selectwiredsensor(#)type ......................35
Selectwiredsensor(#)equipmenttype ............35
Selectwiredsensor(#)equipmentcode(0‐9999) ....35
Selectwiredsensor(#)equipmentage(0‐1) .........35
Selectwiredsensor(#)normalstate ...............36
Selectwiredsensor(#)dialerdelay(0‐1)............36
Constructwiredsensor(#)voicedescriptor .........36
Selectwiredsensor(#)reports(0‐1) ...............36
Selectwiredsensor(#)chime(0‐5) ................36
RF Key Fob Programming . . . . . . . . . . . . . . . . . 37
RF Key Fob Programming Steps . . . . . . . . . . . . 38
Q‐3SelectFob#(1‐8) .............................38
SelectFob(#)used(0‐1) .........................38
SelectKeyFob(#)equipmentcode(0‐9999).........38
EnterKeyFob(#)otherequipmentcode(0‐9999)....38
EnterFob(#)serialnumber(7digits) ...............38
SelectFob(#)equipmentage(0‐1) ................38
SelectFob(#)emergencykey(0‐4).................38
SelectFob(3)key2candisarm(0‐1)...............39
ConstructFob(#)voicedescriptor.................39
SelectFob(#)armnodelay(0‐1)..................39
SelectFob(#)key4output(0‐2)...................39
RFKeypadProgramming ...........................39
RF Keypad Programming Steps. . . . . . . . . . . . . 40
Q‐4SelectRFkeypad#(1‐4) ........................40
SelectRFKeypad(#)used(0‐1)....................40
SelectRFKeypad(#)equipmentcode(0‐9999).......40
EnterRFKeypad(#)otherequipmentcode(0‐9999)..40
EnterRFKeypad(#)serialnumber(7digits).........40
SelectRFKeypad(#)equipmentage(0‐1) ...........41
SelectRFKeypad(#)emergencykeys(0‐1)..........41
ConstructRFKeypad(#)voicedescriptor............41
Control Panel Programming Questions . . . . . . 42
Q‐5Enterexitdelay,inseconds(45‐120)............42
Q‐6Enterentrydelay1,inseconds(30‐240).........42
Q‐7Enterentrydelay2,inseconds(30‐240).........42
Q‐8Selectdialer(0‐1) ...........................42
Q‐9Enterdialingprefix(0‐4digits).................42
Q‐10Entercallwaitingdisablecode(0‐6digits) ......42
Q‐11EnterCS#1phonenumber(0‐25digits)........43
Q‐12EnterCS#1accountnumber(4digits) .........43
Q‐13Select2‐wayvoice(0‐2).....................43
Q‐14Selectsilentpanic/burglarylistenonly .........43
Q‐15Selectdialingtype(0‐1).....................43
Q‐16Selectpoliceemergencykey(0‐2) .............44
Q‐17Selectfireemergencykey(0‐1) ...............44
Q‐18Selectemergencykey(0‐1) ..................44
Q‐19Selectquickarming(0‐1)....................44
Q‐20Selectswingershutdowncount(1‐6)..........44
Q‐21Selectsirensupervisiontime(0‐3) ............44
Q‐22EnterCSlackofusagenotificationtime(0‐255) .44

©2013 2GIG Technologies Inc. All Rights Reserved. 2
Q‐23Enterradiomodemnetworkfailuretime(0‐255) 45
Q‐24Selectradiomodemnetworkfailurecauses
trouble(0‐1) ...................................45
Q‐25Selectradiomodemnetworkfailure
reports(0‐1) ...................................45
Q‐26Selectautostay(0‐1).......................45
Q‐27Selectexitdelayrestart(0‐1).................45
Q‐28Selectquickexit(0‐1) .......................45
Q‐29Enterperiodictest,indays(0‐255) ............46
Q‐31Entercanceltime,inminutes(5‐255)..........46
Q‐32Selectcanceldisplay(0‐1)...................46
Q‐33Selectcrosssensor
47‐48(0‐1) ....................................46
Q‐34Entercrosssensortimeout,inseconds(10‐120). 46
Q‐35Selectabortwindowdialerdelay(0‐2).........46
Q‐36Selectburglarybellcutoff(0‐4) ...............47
Q‐37Selectfirebellcutoff(0‐4)...................47
Q‐38EntertimetodetectACloss,inminutes(0‐30) ..47
Q‐39SelectrandomAClossreporttime(0‐1)........47
Q‐40EnterCS#2phonenumber(0‐25digits)........47
Q‐41EnterCS#2accountnumber(4digits).........47
Q‐42Selectremotecontrolphone(0‐3) ............48
Q‐43Enterinstallercode(4digits) .................48
Q‐44Selectlockinstallerprogramming(0‐2) ........48
Q‐45Selectlockdefaultprogramming(0‐2).........49
Q‐46Selecttroubledoesn’tsoundatnight(0‐1).....49
Q‐47Selecttroubleresoundafterholdoff(0‐7)......49
Q‐48EnterdownloadCSID(6digits) ...............49
Q‐49Selectprogrammingmodeentryreports
toCS(0‐1) .....................................49
Q‐50SelecttroublereportstoCS(0‐1) .............50
Q‐51SelectmanualbypassreportstoCS(0‐1) .......50
Q‐52SelectAClossreportstoCS(0‐1) .............50
Q‐53SelectsystemlowbatteryreportstoCS(0‐1) ...50
Q‐54SelectRFlowbatteryreportstoCS(0‐1).......50
Q‐55SelectopeningreportstoCS(0‐1).............50
Q‐56SelectclosingreportstoCS(0‐1)..............50
Q‐57SelectalarmrestorereportstoCS(0‐1)........50
Q‐58SelecttroublerestorereportstoCS(0‐1) .......51
Q‐59SelectbypassrestoresreportstoCS(0‐1) ......51
Q‐60SelectACrestorereportstoCS(0‐1)...........51
Q‐61Selectsystemlowbatteryrestorereports
toCS(0‐1) .....................................51
Q‐62SelectRFlowbatteryrestoresreportstoCS(0‐1)51
Q‐63Selectphonefaildetect(0‐1) ................51
Q‐64Selectsmarttestreports....................52
Q‐65SelectRFjamcausestrouble(0‐1) ............52
Q‐66Selectdaylightsaving(0‐1) ..................52
Q‐67Selectdaylightsavingstartmonth(01‐12) ......52
Q‐68SelectdaylightsavingstartSunday(1‐7) .......52
Q‐69Selectdaylightsavingendmonth(01‐12) ......52
Q‐70SelectdaylightsavingendSunday(1‐7)........52
Q‐71Selectsystemtampercausestrouble(0‐1) .....52
Q‐72Selectquickbypass(0‐1)....................53
Q‐73Selectdisarmingkeyfobafteralarm(alert)(0‐1) . 53
Q‐74Selectkeyfobarm/disarmconfirmation(0‐1) ..53
Q‐75Selectautounbypassformanualbypass(0‐1)..53
Q‐76Selectforcebypassreports(0‐1) ..............53
Q‐77Selecteventlog(0‐3).......................53
Q‐78Selectoutput(00‐10).......................54
Q‐79SelectZ‐Wavefeature(0‐3)..................54
Q‐80SelectZ‐Waveswitchesfeature(0‐1) ..........54
Q‐81SelectZ‐Wavethermostatsfeature(0‐1) .......54
Q‐82SelectZ‐Wavedoorlocksfeature(0‐1) .........54
Q‐83Selecttemperaturedisplayunits(0‐1).........54
Q‐84Selectservicesrequiremastercode(0‐1).......55
Q‐85Selectmasteruseraccesstoz‐wave
toolbox(0‐1)...................................55
Q‐86Selectdisablesirenaftertwo‐wayaudio(0‐1)...55
Q‐87Selectkeyfob/remotearmingmodeonsystem
notready(0‐2).................................55
Q‐88Selectsirenmode(0‐1) .....................55
Q‐89Selectallowbacklightalwayson
(demomode)(0‐1)..............................55
Final Installation Setup . . . . . . . . . . . . . . . . . . . 56
ExitingProgramming(SystemConfiguration)..........56
CustomizingtheInstallation......................56
InstallerTesting ..................................57
TestingtheSystem..............................57
SounderDisable/Enable .........................57
ZoneReportingTest .............................57
WalkTestMode..................................58
SignalStrengthIndicators........................58
RadioStatusMode................................59
CellRadioTes t ..................................59
TelephoneTest .................................59
RestoringProgrammingDefaults ....................60
RestoreDefaults ................................60
Regulatory Information . . . . . . . . . . . . . . . . . . . 61
WirelessProductNotice...........................61
FCCNotice ......................................61
FCCTelephoneRulesandRegulations ..............61
CommercialRegulatoryListings ...................62
LimitedWarranty .................................62

©2013 2GIG Technologies Inc. All Rights Reserved. 3
INTRODUCTION
This2GIGsecuritysystemisafullysupervisedwirelesssecuritysystemthatyoucanprogramremotelyusing
asmartphoneortablet.The2GIGControlPanelandsecuritysystemincorporatesthemostadvancedand
sophisticatedfeaturesavailable.Thesystem(includingtheControlPanelandperipheraldevices)canbe
expandedandcustomizedtofiteachinstallation’sspecificneeds.
DesignedtomeetorexceedtherequirementsforETLListedresidentialsecurityequipment,thesystemalso
conformstotheSecurityIndustryAssociation’sControlPanelStandardANSI/SIACP‐01‐2013.
NOTE: FailuretoinstalltheControlPanelandaccessoriesinaccordancewithETLrequirementslistedin
thismanualvoidstheETLlistingmark.
Manyinsurancecompaniesofferdiscountsonhomeowners’andrenters’policieswhenasecuritysystemis
installed.Discountcreditsvarywithdifferentcompaniesandgenerallyincreaseinsavingswithanincrease
inthelevelofprotection.Informtheusertoasktheirinsuranceagentaboutsavingsavailable.
ThissecuritysystemisETLListed.Foruseasasmokealarmsystem,theremustbeatleastonesmoke
detectorprogrammedintotheControlPanel.Manyinsurancecompaniesrequiremeetingthese
requirementstoqualifyforadiscount.UseonlyapprovedmodelsmokedetectorswiththisControlPanel.
FirewarningsystemsinstalledintheUnitedStatesmustbeinstalledinaccordancewiththenationalFire
AlarmCode,ANSI/NFPA72,andtheNationalElectricalCode,ANSI/NFPA70.
NOTE: Somecitiesandmunicipalitiesmayrequireanalarmsystempermit.Checkwiththelocal
authoritiesbeforeinstallingthissystem.
IMPORTANT: Ifthisinstallationisacommercialinstallation,pleaseinformthecustomer(orenduser)that
commercialControlPanelsareforuseonlyasburglaralarmsystems(andnotforfireprotection)underUL
1610.
Foradditionalcommercialregulatoryinformation,see"RecommendedCommercialInstallations"onpage
15,"CommercialControlPanelDiagram"onpage16and"CommercialRegulatoryListings"onpage62.
Operating and Storage Temperature
TherecommendedstoragetemperatureforallControlPanelsis‐10°Cto60°C(14°Fto140°F).
ForoptimalControlPaneluse,operationtemperatureis0°Cto49°C(32°Fto120°F).
NOTE: NoaltituderangelimitationshavebeenreportedwhiletransportingControlPanels.

©2013 2GIG Technologies Inc. All Rights Reserved. 4
CONTROL PANEL WIRING DIAGRAM
Thefollowingisforreferenceonly.RefertoAddendumforthelatestinstallationandwiringdiagram.

©2013 2GIG Technologies Inc. All Rights Reserved. 5
SYSTEM OVERVIEW
Thesystem’s2GIGControlPanelfeaturesacolortouchscreendisplaythatallowscontrolofallsystem
functionsandprogramming.Thedisplayshowsboththeinstallerandsubscriberthesystemandinstallation
status.The2GIGControlPanelprovidestouchmenusandvoicepromptsthatmakeinstallation,
programming,andoperationeasy.Noothersystemonthemarketcancomparewiththe2GIGControl
Panel’sabilitytobefullyoperatedandprogrammedremotelywithuseofasmartphoneortablet.
Thesystemsupports48wirelesssensorsofvarioustypesincluding8keyfobs,4keypads,2hard‐wireloops,
15sensorresponsetypes,asupervisedbelloutput,andaprogrammablesolid‐statecontroloutput.Anon‐
boarddigitalcommunicatorreportsalarmsandtroubletoaCentralStationreceiverviathestandard
telephonenetworkanda2‐wayvoicecommunicationwiththeCentralStation.
Aninternal345MHznarrow‐bandradioreceiverdetectssignalsfromwirelesssystemsensors.
WhentheoptionalModel2GIG‐XCVR2900MHztransceiverisinstalled,itsendsandreceivessignalswith
wirelesstouchscreenkeypadsandimagesensors.Touchscreenkeypadsallowremotecontrolofthesystem
throughthesamegraphicinterfacedesignasthe2GIGControlPanel.
Forenhancedoperation,anoptionalcellradiomodulecanbeinstalledinthefield.Withtheoptionalcell
radiomoduleinstalled,the2GIGsystemhaswirelessCentralStationreportingcapability.2‐wayvoice
communicationwiththeCentralStationcanalsogo“over‐the‐air”throughthecellradiomodule.
Theoptionalcellradiomodulealsoallows2‐waycommunicationswiththesubscriber’sserviceprovider.
Throughthisserver,subscriberscanqueryandcontroltheirsystemusingacomputerbrowserfrom
anywhereintheworld.Theserviceproviderservercansendmessages,timecorrections,andsoftware
updatestotheControlPanel.Specialmessagesfromtheserveraredisplayedtothesubscriberonthe2GIG
ControlPaneltouchscreen.
TheControlPanel’sbuilt‐inZ‐Waveradiomoduleallowscontrollingandmonitoringvarioushome
automationdevicessuchaslighting,locks,heating,andairconditioning.TheZ‐Waveradiomodulecanalso
activateZ‐Waveremotealarmsirensandstrobes.
32UserCodesincludingaDuressCodearesupported.UserOneistheMasterUserCodethatcanaddor
deletetheother31UserCodes.TheInstallerCodemustbeuniquefromanyotherUserCodeandistheonly
codethathasaccesstosystemprogramming.
Thefrontpanelandbuttonsserveascontrolsaswellasindicators.Pressingthebuttondisplays
emergencyiconsonthedisplayforPanic,Fire,andEmergencyalarmactivation(eachhasprogrammable
optionsandcanbeenabledordisabled).PressingthebuttonchangesthesystemdisplaytotheHome
Screen.

6©2013 2GIG Technologies Inc. All Rights Reserved.
ENTIRE SYSTEM CONFIGURATION

©2013 2GIG Technologies Inc. All Rights Reserved. 7
CONTROL PANEL EXTERNAL FEATURES
AAlarmSounderandSpeaker Soundsallsystemlocalalarms,voiceprompts,systemsounds,andaudiofor2‐wayvoice
communicationswiththeCentralStation
BColorDisplaywithTouchscreen Showsallsysteminformation,status,programming,andfunctionsasthekeypad.Display
cyclesclock,calendar,andweatherwithADCaccount(pressmanuallytochange)
CMicrophone ForvoicecommunicationwiththeCentralStation

D

EmergencyButton/Indicator

LightsWhitewhenenabledforemergencyalarmsandflashesduringemergencyalarms
EHomeButton/Indicator SensorStatus
LightsGreenwhenallsensorsareclosed(readytoarm)
Notlitwhenanysensorisopen(notreadytoarm)
ArmingStatus
LightsRedwhensystemisarmed
FlashesRedduringtheEntryDelay
AlarmMemory
FlashesRedduringanalarm
FlashesRedafteranalarmwhilesystemisstillarmed
PowerOutage
FlashesWhiteduringpoweroutage(systemonbatterybackup)
FlashesGreenwhenallsensorsareclosed(readytoarm)
FlashesOrangewhenanysensorisopen(notreadytoarm)
FlashesRedwhilesystemisarmed

8©2013 2GIG Technologies Inc. All Rights Reserved.
CONTROL PANEL INTERNAL FEATURES
ABackupBatteryPack 7.2VoltNi‐mhbatterypackisincludedwiththeControlPanel,replacementpartnumber
2GIG‐BATT1.
BTelephoneJack UsedforRJ45connectiontoinstallation'sRJ31Xtelephonejack.
CTerm i nal Block Connectionsforpower,solidstateoutputbell,andhardwireloops.
DAlternatePowerSupply Alternateconnectionforpower.(Plug‐inbarrelconnector)
EJ4PinConnector ConnectorfortheFirmwareUpdateCableusedtoupdatethefirmwareversiononthe
ControlPanel.
FOptionalReceiverModule Moduleforover‐the‐aircommunicationwiththeCentralStation.
GMainReceiverModule 345MHzreceiverforwirelesssensorsOptionalModelXCVR2345/900MHztransceiver
fortouchscreenkeypads.
HPOTSModule(OPTIONAL) POTS(PlainOldTelephoneSystem)Moduleforconnectinglineman's"buttset"for
monitoringthetelephoneline.
ITHIRDHANDHangerStrap HooksontomountingplateduringinstallationtoholdtheControlPanelwhilewiring.

©2013 2GIG Technologies Inc. All Rights Reserved. 9
INSTALLATION OUTLINE
Thefollowingoutlineisintendedtoguidethe
installingalarmdealerthroughthecomplete
installationofaGo!Controlsystem.
Usethefollowingoutlineinconjunctionwiththis
copyoftheInstallGuidetoguideyouthroughthe
installation.
1Unpackthesystem.Identifythesystem
components.
2Plantheinstallationbycreatinganinstallation
floorplan.Determinethebestcentralized
locationfortheControlPanel.Decideon
wherethesensors(eitherwirelessorwiredor
both)willbeinstalled.
3Identifyanun‐switchedwalloutletfor
plugginginthepowersupply.
4InstalltheCellRadioModuleintotheControl
Panel.
5IfinstallingPOTS,identifyorinstallaU.S.O.C.
RJ31Xtelephonejackforconnectionofthe
ControlPanel’sPOTSModule(thisisoptional).
NOTE: InstallingthePOTSModuleisoptional.
6Usethemountingplateasatemplatetomark
themountinglocationfortheControlPanel.
Markanydrywallcutoutsbehindthe
mountingplaterequiredfortheinstallation
andmakethecutouts.
7Attachthemountingplatetothewallusing
threescrews.
8Installeachofthesystem’swirelesssensors.If
eitherofthetwohardwireloopsaregoingto
beused,installthecontactsandroutethe
loopwiretotheControlPanel’swallcutout.
Usetheloginthequickprogrammingguideto
documenteachsensor’sIDnumberand
location.
9Installtheoptionalhardwiredsounder,and
routetheconnectionwiretotheControl
Panel’swallcutout.
10 Ifused,routethetelephonelinefromthe
RJ31XjacktotheControlPanel’swallcutout.
11 Forconvenience,usethe“thirdhand”strapto
hangtheControlPanelonthemountingplate.
12 ConnectallwiringtotheControlPanel’s
terminalblock.
13 IfyouinstallthePOTSModule,plugthe
telephonelineintotheControlPanel’sPOTS
Module.
14 Plugthebackupbatteryconnectorintothe
connectoronthecircuitboard.
15 SwingtheControlPanelup,placingthe
bottomoverthelipofthemountingbracket.
PushthetopoftheControlPanelintothe
mountingbracketuntilitsnapsintoplace,
thensecureitwiththeretainingscrew.
16 Plugthepowersupplyintotheun‐switched
walloutlet.
17 Programthesystemasdescribedinthis
manualandmarkthecheckboxesintheUser
Guidetoindicateanycustomsetuptothe
subscriber.
18 Testthesystemasdescribedinthismanual.
19 Instructthesubscriberonthesystem
operationandprovidetheUserGuidetothe
subscriber.
System Accessories
•CellRadioModule
•InternalAntenna
•ExternalIn‐WallAntenna
•ExternalAtticMountAntenna
• StandardBatteryPack
• ExtendedBatteryPack
•ReplacementPowerSupply
Wireless System Sensors
•ThinDoor/WindowContact
• RecessedDoorContact
•PassiveInfraredMotionDetector
•4‐buttonKeyRingRemote
•PanicButtonRemote
•GlassBreakDetector
•SmokeandHeatDetector
•WirelessTouchScreenKeypad
•WirelessKeypad
• SuperSwitchWirelessTakeoverModule

10 ©2013 2GIG Technologies Inc. All Rights Reserved.
Go!Control Wireless Security System | Install Guide
WIRELESS INSTALLATION TIPS
Wheninstallinganywirelesssystem,consider
certainlimitations.Lowpowerwirelesstransmitter
signalsdoNOTbroadcastequallythroughalltypes
ofconstructionmaterials.However,theControl
Panelcontainsaverysensitivereceiverthatshould
allowforplacementoftransmittersinalmostall
locations.Reviewthefollowingillustrationbefore
beginningtheinstallationforthebestpossible
placementofwirelesssensors.
CONTROL PANEL MOUNTING
PLATE
MounttheControlPanelonthewallinaneasy
location(oroptionaldeskmount)forthe
subscribertooperatethesystem.
Somespecialtoolsmayberequiredtomountthe
ControlPanelontothewall:
• Screwdriver
•Wirestripper
•St
aplegun
•Drywallsaw(orequivalent)
• Ladder
1Removethelockingscrewfromthetopofthe
ControlPanelcaseandremovethemounting
plate.
2Usethemountingplateasatemplatetomark
thewallforthewiringcutoutslot.Usea
drywallsawtocuttheslot.Ifusingthe
optionalCellRadioModulewithanexternal
antenna,removetheplasticknockoutlabeled
“EXTERNALANTENNA”onthemountingplate.
Markandcutaslotinthedrywallforthe
externalantenna.
3Attachthemountingplatetothewallusing3
screws.
AMountingplate
BRemovecasescrewandmountingplate
CUsemountingplateasatemplatetomarkwirecutout
holeindrywall.
DIfusingexternalantenna,removeknockoutplate.
EMountplatewith3screws.
WIRELESS SENSORS
Followingtheinstructionsincludedwitheach
wirelesssensor,installeachsensoratitsdesired
location.

Installation Outline
©2013 2GIG Technologies Inc. All Rights Reserved. 11
HARDWIRED LOOPS
Hardwiredloopscanbeprogrammedeither
normallyopen(N/O)ornormallyclosed(N/C).End‐
of‐lineresistors(EOLR)canalsobeusedto
supervisetheloops.Onlycontactsshouldbeused
withthehardwiredloops.TheControlPaneldoes
notsupportpoweringexternaldevices(PIR’s,etc.).
NOTE: Hardwiredloopscannotbeusedfora
COorFiresensorloop.
1Ifeitherofthetwohardwiredloopsaregoing
tobeused,installthecontactsandroutethe
loopwiretotheControlPanel’swallcutout.
2Ifend‐of‐linesupervisionisrequiredforthe
loop,installa2.2Kohmresistor(notsupplied)as
showninthefollowingillustration.
Hardwire Loop Wiring
Hardwireloopsneedtobeprogrammedforcontact
type.
WARNING: Strandedconductorsclamped
underwire‐bindingscrewsorsimilarparts
shallhavetheindividualstrandssoldered
togetherorarrangedinaconstruction
thathasbeendeterminedtobethe
equivalent.
REMOTE ALARM SOUNDER
TheControlPanelprovidestwoterminalsforan
optionalconnectiontoaremoteelectronicalarm
sounder.
WARNING: DONOTconnectan
electromechanicalbelltotheseterminals.
Damagetotheoutputwilloccur.
Thebellterminalscanbesupervised.Ifsiren
supervisionisenabled(Q‐21),andthewire
betweentheControlPanelandsounderiscut,the
ControlPanelindicatesatroublealertforsiren
supervisionandreportsbelltroubletotheCentral
Station.
1Installtheremotesounderinasecurelocation
whereitcaneasilybeheard.
2Routewiringfromtheremotesounder
locationtotheControlPanel’swallcutout.
NOTE: Ifthepiezoalarmsirenusedfora
remotesounderhasanextremelylow
currentdraworthesounderproduces
humornoise,installan820Ωresistorin
parallelwiththesounder.
SOLID STATE OUTPUT
TheControlPanelprovidesonesolidstateoutput
thatcanbeprogrammedtoactivateduringvarious
conditions.Theoutputcanswitchupto250mA@
16VDCtoground.

12 ©2013 2GIG Technologies Inc. All Rights Reserved.
Go!Control Wireless Security System | Install Guide
NOTE: ForETLListing,anexternalDCbackup
powersupplyisrequiredforaload
connectedtoTermin al 4.
NOTE: Terminal 1providesDCPoweronly
whentheControlPanel’spowersupplyis
connectedtoanACpowersource.
ThisoutputonlyfunctionswhiletheControlPanel
isreceivingpowerfromthewallpowersupply.
1Installthedevicetobecontrolledbythesolid
stateoutput.
2Routewiringfromthedevicelocationtothe
ControlPanel’swallcutout.
WARNING: Donotconnectan
electromechanicalbelltotheseterminals.
Damagetotheoutputwilloccur.
NOTE: Allconductorsandattachmentsare
manufacturedinaccordancewiththe
StandardforInstallationandClassification
ofBurglarandHoldupAlarmSystems(UL
681).Commercialusersmustprovidefor
theconnectionofprotectivewiring,
conductorsandattachments.
OPTIONAL TELEPHONE LINE
COMMUNICATOR (POTS)
Youcanconnectbothanincomingtelephoneline
andanoutgoingtelephonelinetothePOTSmodule.
InstallthePOTSmoduletousethetelephonejack.
Optional POTS Module
Whenthecommunicatoractivates,alllocal
telephonesaredisconnectedtopreventanoff‐hook
telephoneonthepremisesfromblockingthe
communicator’scall.
See"WireSizeandLength"onpage14forwire
sizeandmaximumlength.
1Runa4‐conductortelephonecablefromthe
telephonecompanydemarcationboxtothe
ControlPanelmountingplate.Before
continuing,makesurethatyouhaveinstalled
thePOTSmoduleintotheControlPanel.
WARNING: Toreducetheriskoffire,useonly
No.26AWGorlargertelecommunication
linecordforphonelinecommunications.
2Atthedemarcationbox,disconnectthehouse
telephonesthatarewiredtotheboxoutput.
DoNotdisturbthetelcoinput“drop”sideof
theboxoranyearthgrounds.
3Atthedemarcationbox,connecttheRedcable
wiretotheboxRing,andtheGreencablewire
totheboxTip.

Installation Outline
©2013 2GIG Technologies Inc. All Rights Reserved. 13
4Atthedemarcationbox,connecttheBlack
cablewiretothehousetelephoneRingwire(s),
andtheYellowcablewiretothehouse
telephoneTipwire(s).
5AttheControlPanel,connectthecable’sRed
wiretotheRJ31Xjack’sRinginterminal,and
theGreenwiretotheRJ31Xjack’sTipin
terminal.
6AttheControlPanel,connectthecable’sBlack
wiretotheRJ31Xjack’sRingoutterminal,and
theYellowwiretotheRJ31Xjack’sTipout
terminal.
7Snapthecoveronthejack.Plugoneendofthe
modularcableintothejackandslideitthrough
theholeinthemountingplateintothewall.
8PoweruptheControlPanel.FromtheMenu
Screen,presstheToolbox/System
Configuration.PresstheGoTobuttontojump
directlytoQ8,Q11andQ12toprogramthe
POTSmodule.IfyoudonotprogramthePOTS
moduletheControlPanelwillneveraccessor
usethePOTSmodule.
CELL RADIO MODULE
INSTALLATION
IfinstallingtheCellRadioModule,seebelow:
NOTE: Theroutingoftheantennawireis
critical.Routethewireasdirectedorcell
radiointerferencewilloccur!
1whenusingexternalantennas,plugthe
antennaconnectorintotheCellRadioModule.
Theantennadropsintothewallormountsin
theatticwiththecablepassingthroughthe
slotintheControlPanel’smountingplate.
AAtticantennamountedashighaspossible
BCoaxialcabletoControlPanel
Thecellradiomoduleshouldalreadybeactivatedby
thefactory.Ifnot,contactyourserviceprovider.For
theCellRadioModuletofunction,itneedstobe
activatedbeforeitcanbeenrolled(bycreatingan
accountwiththeserviceprovider).
CONTROL PANEL WIRING
The“third‐hand”plasticstrapallowstheunitto
hangonthemountingplateduringinstallation.
1Usingthe“thirdhand”strap,hangtheControl
Panelonthemountingplate.
2Connectthehardwireloop,externalsounder,
andopencollectoroutputwiring(ifused)to
theControlPanel’sterminalblock.
3Plugthetelephoneline(ifused)intothe
connectorontheControlPanel’scircuitboard.
AHangconsoleon“third‐hand”strap.
BConnecthardwireloops,externalsounder,andopen
collectoroutputtoterminals.
CPlugtelephonelineintotelephonejack.
ACellRadioModuleConnector
BEndofantennahangsdowninsidethewall

14 ©2013 2GIG Technologies Inc. All Rights Reserved.
Go!Control Wireless Security System | Install Guide
BACKUP BATTERY
CONNECTION AND POWER
SUPPLY WIRING
ThebackupbatteryconnectstotheControlPanel’s
circuitboardwitha2‐pinheaderassembly.
Thepowersupplyfeaturesa2‐positionterminal
blockforconnectingthepowersupplytothe
ControlPanelpowerterminals(connectionwire
notincluded).
1Determineagoodlocationwherethere’sa
walloutletfortheplug‐inpowersupply.The
walloutletmustbeun‐switched.
NOTE: Donotconnectthepowersupplytoa
receptaclecontrolledbyaswitch.
2Route2‐conductorwirefromthepower
supplylocationtotheControlPanelmounting
plate.Forwiresizeandmaximumlength,see
WireSizeandLengthbelow.
3Beingcarefultoobservepolarity,connectthe
wiretothepowersupply’sDC+andDC‐
terminals.Donotpluginpowersupplyyet.
4Beingcarefultoobservepolarity,connectthe
wiretotheControlPanelinputterminals
14VDC(+)Terminal#1and14VDC(‐)Ter mina l
#2.
NOTE: GroundingoftheControlPanelisNOT
requiredforproperoperation.
5Plugthebackupbatterypack’sconnectorinto
theconnectorontheControlPanel’scircuit
board.(TheControlPaneldoesnotrecognize
thatthebatteryisconnecteduntilACpoweris
connectedtothepowersupply).
NOTE: Applicableregulatoryagenciesrequire
installationoftheextendedlifebackup
batteryinsidetheControlPanelfor24‐
hourbatterybackupapplications.
Wire Size and Length
Toensureproperoperation,DoNotexceedthe
followingmaximumlengthforthewiresize
installed:
Toensurethattheappropriatewiresizeandlength
areinstalled,measurethevoltagebetweenthe
powerconnectionterminalsatthebackofthe
controlpanel.Thevoltagemeasuredmustnotfall
below11voltsDCornuisance“ACPowerLoss”
messagesmaybedisplayedandreported.
NOTE: IntheUnitedStates,wiringrouted
insidewalls,ceilings,andfloorsmust
complywithrequirementsoftheNational
ElectricalCode,ANSI/NFPA70andlocal
buildingcodes.Forwiringfromtheoutput
ofthe2GIGclassIIpowersupply,wiring
ratedCL2,CL2X,CL2R,orPLTCis
recommendedtosatisfythese
requirements.Ifthiswiringisinstalledin
anairplenum(spaceusedfor
environmentalairexchange)itmustbe
ratedCL2P(plenumrated).
ALeftTerminal14VDC(+) C14VDC(+)Terminal#1
BRightTerminal14VDC(‐)D14VDC(‐)Termin a l #2
Control Panel and Power Supply
Wiring
Withallthewiringcomplete,theControlPanelis
readytopowerup.
1SwingtheControlPanelup,placingthe
bottomoverthelipofthemountingbracket.
PushthetopoftheControlPanelintothe
mountingbracketuntilitsnapsintoplace,
thensecureitwiththeretainingscrew.
Wire Size Maximum Length
22AWG 55feet(16.8meters)
20AWG 85feet(25.9meters
22AWG2‐pairs
(19AWGequivalent)
110feet(33.5meters)
18AWG 135feet(41.1meters)

Installation Outline
©2013 2GIG Technologies Inc. All Rights Reserved. 15
2Peelofftheadhesivebackingfromthepower
supplyretainingbracketandattachthe
brackettotheoutletwithawallplatescrew.
AConnectbattery
BAlignmountingplateinsideofconsolebottomedge
CSwingconsoleupandsnapintothemountingplate
DSecureconsolewithscrewinretaininghole
3Spreadtheretainingbracketearsandplugthe
ControlPanel’spowersupplyintotheun‐
switchedoutlet.Slotsareprovidedonthe
brackettosecurethepowersupplywithazip‐
tie.
4Afterabout5seconds,theControlPanel
indicatesthatpowerhasbeenapplied.Ifthe
ControlPaneldoesnotpowerup,checkthe
powersupplypolarity.
1Placethescrewhereforabracketonastandardstyleoutlet.
2Placethescrewhereforabracketonadecorastyleoutlet.
NOTE: Usethepowersupplyretainingbracket
intheUnitedStates(andothercountries
whereitisrequired).Canadadoesnot
requirethepowersupplyretaining
bracket.
Terminal Block Wiring Diagram
1+14VDC
2‐14VDC
3GND
4OpenCollector
5+Bell
6‐Bell
7Hardwire1
8Hardwire2
RECOMMENDED COMMERCIAL
INSTALLATIONS
Securitysystemsinstalledinacommerciallocation
areforuseonlyasaburglaralarmsystemandnot
forfireprotection.
NOTE: Thissecuritysystemisincompliance
withUL681(BurglarandHoldupAlarm
Systems)andUL827(CentralStation
AlarmServices).
NOTE: Allentriesandexitswithina
commercialinstallationsetupmustbe
protectedaccordingtoUL681(Burglar
andHoldupAlarmSystems).
Strandedconductorsclampedunderwire‐binding
screwsorsimilarpartsshallhavetheindividual
strandssolderedtogetherorarrangedina
constructionthathasbeendeterminedtobethe
equivalent.Notethatinternationalrequirements
donotallowstrandedconductorstobesoldered
togetheriftheyaretobeclampedbecauseofcold
flowofthesolder.Anapprovedtypecrimp
connectormustbeusedorbareconductors
themselvesmustbeinspectedtoensurethatthere
arenostraywirestrands.
See"CommercialRegulatoryListings"onpage62.

16 ©2013 2GIG Technologies Inc. All Rights Reserved.
COMMERCIAL CONTROL PANEL DIAGRAM
Becausecommercialinstallationsofcontrolpanelsareforuseonlyasburglaryalarmsystemsandnotfire
protection,itisimportanttonotethatallentriesandexitsmustbefullysupervisedandprotectedasshown
inthefollowingdiagram.

©2013 2GIG Technologies Inc. All Rights Reserved. 17
SMOKE ALARM RECOMMENDED LOCATIONS
NATIONAL FIRE PROTECTION STANDARD #72 FOR ALARM
LOCATIONS
2‐1.1.1SmokedetectorsusedwiththissystemshouldbeinstalledinaccordancewithChapter2ofthe
NationalFireAlarmCode,ANSI/NFPA72(NationalFireProtectionAssociation,BatterymarchPark,Quincy,
MA02269)whichreadsasfollows:
2‐1.1.2Smokealarmsshallbeinstalledoutsideofeachseparatesleepingareaintheimmediatevicinityof
thebedroomsandoneachadditionalstoryofthefamilylivingunitincludingbasementsandexcludingcrawl
spacesandunfinishedattics.Innewconstruction,asmokealarmshallbeinstalledineachsleepingroom.
Forfamilylivingunitswithoneormoresplitlevels(i.e.,adjacentlevelswithlessthanonefullstory
separationbetweenlevels),asmokealarmshallsufficeforanadjacentlowerlevel,includingbasements.
(Exception:Wherethereisaninterveningdoorbetweenonelevelandtheadjacentlowerlevel,asmoke
alarmshallbeinstalledonthelowerlevel.)
•Ceilingmountedsmokealarmsshouldbelocatedinthecenteroftheroomorhall,ornotlessthan4
inchesfromanywall.Whenthealarmismountedonawall,thetopofthealarmshouldbe4to12
inchesfromtheceiling.
•Donotinstallsmokealarmswherenormalambienttemperaturesareabove100°F(37.8°C),orbelow
40°F(4°C).Also,donotlocatealarminfrontofairconditioners,heatingregisters,orotherlocations
wherenormalaircirculationwillkeepsmokefromenteringthedetector.
A‐2.5.2.1SmokeDetection:AreMoreSmokeAlarmsDesirable?Therequirednumberofsmokealarms
mightnotprovidereliableearlywarningprotectionforthoseareasseparatedbyadoorfromtheareas
protectedbytherequiredsmokealarms.Forthisreason,itisrecommendedthattheresidentialuser
considertheuseofadditionalsmokealarmsforthoseareasforincreasedprotection.Theadditionalareas
includethebasement,bedrooms,diningroom,furnaceroom,utilityroom,andhallwaysnotprotectedby
therequiredsmokealarms.Theinstallationofsmokealarmsinkitchens,attics(finishedorunfinished),or
garagesisnotnormallyrecommended,astheselocationsoccasionallyexperienceconditionsthatcanresult
inimproperoperationorfalsealarms.
NOTE: Smokealarmsarenottobeusedwithdetectorguardsunlessthecombinationhasbeen
evaluatedandfoundsuitableforthepurpose.

18 ©2013 2GIG Technologies Inc. All Rights Reserved.
MAIN DISPLAY SCREENS
HOME SCREEN
TheHomeScreenshowsthesystemstatuswith
iconstoindicatesystemconditions.Italsodisplays
thetimeanddate.Systeminformationscrollsalong
thetopofthedisplay.TheHomeScreendisplays
theSecurityandServicesbuttonsandtheSilent
ControlandDisplayOffbuttons.Pressingthe
ControlPanel’sbuttondisplaystheHome
Screen.
SECURITY SCREEN
TheSecurityScreendisplays3buttonsforArm,
Menu,andStatus.TheSilentControlbuttonand
thetimeanddatearealsodisplayed.Ifmessages,
alarms,ortroublealertsarepending,itdisplays
buttonsindicatingthenumberofpending
messagesorissues.
ARMING SCREEN
TheArmingScreenisusedtoarmthesecurity
portionofthesystem.Itdisplaysthesystemstatus
andarmingbuttonsforStayandAway.Option
checkboxesforEntryDelayandSilentExitare
displayed.Toarmthesystemwithoutanentry
delay,un‐checktheEntryDelaycheckbox.Toarm
silentlywithoutsoundingtheExitDelaybeeps,
checktheSilentExitcheckbox.StayModearming
alwayshasasilentexit.
MENU SCREEN
TheMenuScreenshowssystemstatusandoffers
buttonsforArmandToolbox.Ifanyofthe24‐hour
emergencyoptionsareenabled,anEmergency
buttonisdisplayed.CheckboxbuttonsforChime
andVoicearedisplayed.YoucanaccessInstaller
setupusingtheToolboxbutton.TheChimebutton
enables/disableschimesfortheentiresystem
(chimescanbeenabledordisabledforeachsensor
numberfromtheToolbox).TheVoicebutton
enables/disablesvoiceannouncementsforthe
entiresystem(voiceannouncementscanbe
enabledordisabledforeachsensornumberfrom
theToolbox). Voiceannouncementsalwayssound
duringalarmconditions.
STATUS SCREEN
TheStatusScreenlistssystemstatusandanyalerts.
Thedateandtimeofalertsarelistedinthe
displayedlog.OneoptionbuttonforSilenceis
displayed;ittemporarilystopstheannouncement
ofthesystemstatusduringthestatusdisplay.

©2013 2GIG Technologies Inc. All Rights Reserved. 19
TOOLBOX SCREENS
UsetheToolboxscreenstoprogramtheControl
Panel.Userscanaccessbasicprogramming
functions.InstallerscanaccessbasicandInstaller
Toolboxfunctions.Enteravalidcodetoaccessthe
programmingfunctionsinthetoolbox.
1FromtheMenuScreen,presstheToolbox
button.ThesystemdisplaysaCodeEntry
Screen.Enteringacorrectusercodedisplays
ToolboxScreen1.
2UsethearrowbuttonstodisplayToolbox
Screens2and3.
3EachToolboxScreenhasoptionbuttonsthat
displaysub‐menus.AccesstheInstaller
ToolboxfromToolboxScreen3.
INSTALLER CODE ENTRY
TheInstallerToolboxbuttonenablesaccessesto
theInstallerToolboxusedtoprogramthesystem.
BeforeaccesstotheInstallerToolboxisallowed,
installersmustentertheirinstallercodeinthe
InstallerCodeEntryScreen.Theinstallercodedoes
notdisarmthesystem.
TIP: Aspecialshortcuthelpstheinstaller
accesstheInstallerToolboxquickly.
Pressingthelogointhelowerrightcorner
oftheHomeScreenwhilethesystemis
disarmeddisplaysacodeentryscreen.
WhenthecorrectInstallerCodeisentered,
thesystemdisplaystheInstallerToo lbox.
INSTALLER TOOLBOX SCREEN
TheInstallerToolboxScreendisplayssystemsetup
andtestingbuttons.Mainprogrammingisaccessed
usingtheSystemConfigurationbutton.Theother
buttonssupportsystemtestsandresettingthe
ControlPaneltoitsprogrammingdefaultvalues.
SYSTEM CONFIGURATION
•Tobeginprogramming,presstheSystem
Configuration.TheControlPaneldisplays
questionsusedforeachprogrammingstep.
TIP: TohelptheinstallerprogramtheControl
Panelquickly,thequestionsarearranged
sothatthemostcommonlyusedvalues
appearearlyinthequestionorder.