2N Helios IP Vario User manual

www.2n.czVersion
2N
®Helios IP Vario
Door Entry IP Intercom
Installation Manual
2.1

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunications
equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private
branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has
been ranked among the Czech top companies for years and represented a symbol of
stability and prosperity on the telecommunications market for almost two decades. At
present, we export our products into over 120 countries worldwide and have exclusive
distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands protected
by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On
www.faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...“.
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies
®Helios IP Vario
with all basic requirements and other relevant provisions of the 1999/5/EC directive. For
the full wording of the Declaration of Conformity see the CD-ROM enclosed or our website
at www.2n.cz.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee a high quality, technical level and professional aspect of all our
products.
Content

Content
1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1ComponentsandAssociatedProducts ...............................6
1.2TermsandSymbols ..............................................13
2. Description and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.1BeforeYouStart .................................................15
2.2MechanicalInstallation ............................................16
2.3ElectricInstallation ...............................................23
2.4Completion .....................................................32
2.5ExtendingModuleConnection ......................................35
3. Function and Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
3.1Configuration ...................................................48
3.2IntercomControlasViewedbyExternalUser ..........................53
3.3Display-EquippedIntercomasViewedbyExternalUser ..................56
3.4IntercomControlasViewedbyInternalUser ...........................59
3.5Maintenance ....................................................61
4. Technical Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
5. Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . 64
5.1Troubleshooting .................................................65
5.2Directives,LawsandRegulations ...................................66
5.3GeneralInstructionsandCautions ...................................68

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®
1. Product Overview
Here is what you can find in this section:
1.1 Components and Associated Products
1.2 Terms and Symbols
Basic Features
2N® Helios IP Vario is a highly reliable IP door access intercom provided with a lot of
useful above-standard functions. Supporting the SIP standard and being compatible
with the leading IP PBX and telephone suppliers, can make use2N® Helios IP Vario
of all VoIP services.
2N® Helios IP Vario can be equipped with a colour camera, which displays the calling
person on the called party's video telephone or PC monitor.
2N® Helios IP Vario can be provided with up to 54 pre-programmed buttons. You can
set up to three telephone numbers and time profiles for each of the buttons to increase
the accessibility of the called party.
2N® Helios IP Vario can be equipped with a numerical keypad to be used as a code
lock for lock switch activating or telephone/subscriber number dialling.
2N® Helios IP Vario is equipped with an electric lock switch. You can control the
switch using a numerical keypad or, during a call, using any telephone set. An
additional switch module can be installed if necessary. A wide range of settings allow
for a variety of applications.
2N® Helios IP Vario can also be provided with RFID card reader modules.
2N® Helios IP Vario is very easy to install. All you have to do is connect the system
into your LAN via a network cable and feed it from a 12 V power supply or your PoE
supporting LAN.
Configure using your PC via any web browser. Use the 2N® Helios IP Vario IP

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®
to manage extensive systems easily and quickly.Manager 2N® Helios IP Vario
Advantages of Use
Bidirectional communication – acoustic echo cancelling
Integrated colour camera
Optional dial buttons including name tags with backlight
Optional numerical keypad with backlight
Integrated electronic lock switches with wide setting options
Optional integrated RFID card reader module
LAN (PoE) or external 12 V power supply
Configuration via web interface or dedicated PC application
SIP 2.0 support
Up to 54 buttons pre-programmed buttons
Up to 1999 telephone directory positions
Up to 20 user time profiles
Video codecs (H.263+, H.264, MPEG-4, JPEG)
Audio codecs (G.711, G.729)
HTTP server for configuration
SNTP client for time synchronisation with server
RTSP server for video streaming
SMTP client for e-mail sending
TFTP client for automatic configuration and firmware update

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®
1.1 Components and Associated Products
Basic Units
Part No.
9137111(C)U
Basic unit
1 button
Part No.
9137131(C)U
Basic unit
3 buttons
Part No.
9137161(C)U
Basic unit
3× 2 buttons
Part No.
9137111(C)KU
Basic unit
1 button
+ keypad
Part No.
9137131(C)KU
Basic unit
3 buttons
+ keypad
Part No.
9137161(C)KU
Basic unit
3× 2 buttons
+ keypad
Part No.
9137160(C)KDU
Basic unit
3× 2 buttons
+ keypad
+ display
(C) = integrated camera

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®
Extending Modules
9135181EPart No.
Extending module8
buttons
Part No.
9135182E
Extending module
8× 2 buttons
9135310EPart No.
Info panel
Backlit panel without buttons; used
for insertion of a telephone
directory,
company logo, house number, etc.
Extenders
9135301EPart No.
Spare button name plate
9135311EPart No.
Info panel – name plate
Replacing cover for four name tags.
Helps you use a half of the extending
module for insertion of a telephone directory,
working hours, etc.
9135302EPart No.
Spare double-button name plate
Tip
All units can be surface mounted without needing any additional
accessories.
To make them even more robust and resistant, use a Vandal Resistant
mask.

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®
Caution
For flush or outdoor mounting you need to use the accessories; see the
Mounting Accessories subsection.

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®
Mounting Accessories
9135331EPart No.
Surface 1-module roof
(103 × 218Dimensions:
× 60) mm (W × H × D)
9135351EPart No.
Wall mounting boxwith
1-module frame
(125 × 235Dimensions:
× 46) mm (W × H × D)
(110 × 220 ×Wall hole:
50) ±5 mm
9135361EPart No.
Wall mounting boxwith
1-module roof
(129 ×Roof dimensions:
240 × 41) mm (W × H × D)
(110 × 220 ×Wall hole:
50) ±5 mm

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®
9135332EPart No.
Surface 2-module roof
(203 × 218Dimensions:
× 60) mm (W × H × D)
9135352EPart No.
Wall mounting boxwith
2-module frame
(225 × 235Dimensions:
× 46) mm (W × H × D)
(210 × 220 ×Wall hole:
50) ±5 mm
9135362EPart No.
Wall mounting boxwith
2-module roof
(229 ×Roof dimensions:
240 × 41) mm (W × H × D)
(210 × 220 ×Wall hole:
50) ±5 mm
The mounting accessories are made of stainless steel. For outdoor applications, the use
of the roof is required unless weather protection is provided otherwise. The box with
frame (without roof) allows for installation of in indoor2N® Helios IP Vario
applications so that the unit does not practically stick out (up to 1 mm).
VoIP Telephones
91378351Part No.
Grandstream GXV3140 VoIP video
telephone
91378354Part No.
Grandstream GXV3175 VoIP video
telephone

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®
Electric Locks
932070EPart No.
BEFO 1211 12 V / 600
mA
932080EPart No.
BEFO 1221with
momentum pin
932090EPart No.
BEFO 1211MBwith mechanical
blocking
Power Supply
Part No.
91378100E
Part No.
91378100US
PoE injector
91341481EPart No.
Adapter 12 V / 2 A
A stabilised power supply has to be used if the
Ethernet (PoE) power supply is not available.
Part No.
932928E
12 V transformer

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®
Additional Modules
9137310EPart No.
Additional switch
Additional appliance control, normally
open/closed contact option,
time-unlimited connection, up to 48 V /
2 A.
9137430EPart No.
Internal RFID card
reader for 2N®
moHelios IP Vario
unting
9137420EPart No.
External RFID card
reader for PC
connection via USB
interface
9159010Part No.
Security Relay
9159011Part No.
Wiegand Isolator
9137410EPart No.
External IP relay
9134165EPart No.
RFID card
9134166EPart No.
RFID key fob

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®
1.2 Terms and Symbols
The following symbols and pictograms are used in the manual:
Safety
abide by this information to prevent persons from injury.Always
Warning
abide by this information to prevent damage to the device.Always
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.

142N TELEKOMUNIKACE a.s., www.2n.cz
®
2. Description and Installation
Here is what you can find in this section:
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Completion
2.5 Extending Module Connection

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®
2.1 Before You Start
Product Completeness Check
Before you start please check whether the contents of the package of your new 2N®
complies with the following list. Helios IP Vario
1× 2N® Helios IP Vario
1× spare seal
1× drilling template
1× hexagonal wrench
1× spare name plate
1× terminal block plug
2× screws
2× dowels

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®
2.2 Mechanical Installation
Overview of Installation Types
An overview of the installation types and the list of the required components are
provided in the table below.

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®
Installation
type Symbol What you need for installation
Indoor, on
surface 2N® Helios IP Vario only
Indoor,
flush
mounting
2N® Helios IP Vario
Box with 1-module frame or9135351E
Box with 2-module frame 9135352E
Outdoor,
on surface
2N® Helios IP Vario
Surface 1-module roof or9135331E
Surface 2-module roof 9135332E
Outdoor,
flush
mounting
2N® Helios IP Vario
Wall mounting box with 1-module roof
or Wall mounting box with9135361E
2-module roof 9135362E
With
increased
resistance
2N® Helios IP Vario
Vandal resistant mask with box, version
according to the assembly
Indoor
application
means
Indoor areas with a low relative air
humidity value (e.g., hallways, offices and
other heated rooms).
Indoor areas where humidity condenses
on walls but never flows down the
(porches, storage areas, industrialwalls
areas, e.g.).
Outdoor areas where protection against
rain and water flowing down the wall
(sheds, passages. e.g.).is provided
Outdoor
application
means
Environments where the product is
exposed to rain or where water may flow
down the walls (fence, outer wall of a
building, e.g.).

182N TELEKOMUNIKACE a.s., www.2n.cz
®
1.
2.
3.
Surface Mounting
Drill holes according to the template included in the 2N
®Helios IP Vario
supply. Insert the included dowels in the wall holes.
Use the hexagonal wrench included in the supply and remove the 2N
®Helios IP
metal cover. Remove the screw in the lower part of the metal cover andVario
fold out the cover.
Use a cross-head screwdriver to remove the plastic cover and demount the
cover.

192N TELEKOMUNIKACE a.s., www.2n.cz
®
3.
4.
5.
6.
7.
8.
In multiple-module assemblies connect the boxes, placing the basic module to
the left and the extending modules to the right. The interconnecting cable shall
be connected later!
Install blank modules on the unused side holes as shown in Figure previous step.
If you are installing a roof module, put it on the wall now.
Fix on the wall with screws. Carry the supply cables2N
®Helios IP Vario
(Ethernet, lock, power cables) to the basic module box through one of the holes.
While installing a roof module, paste its top and side edges to the wall using
silicon glue to prevent water from flowing into the box along or around the
cables.
Warning
Never remove the main board or camera electronics from under the
lower cover while installing . Do not2N® Helios IP Vario
disconnect the camera flat cable from the main board. Do not bend
and press upon the flat cable either.
Warning
Make sure that the mounting surface for the 2N® Helios IP Vario
door communicator is perfectly flat. Avoid mechanical overload upon
the bottom part of the cover. An incorrect installation on an uneven
surface may lead to cover deformation and thus product
malfunctions.

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®
8.
9.
10.
11.
12.
13.
14.
15.
Connect the cables as described in subsection 2.4, Mounting – Electrical
Installation. Make sure that the cables are not squeezed while installing the
plastic cover. For the correct cable installation.
Remove the protective foil from the display (for display-equipped 2N
®Helios IP
versions only).Vario
Make sure that the cables are placed properly inside and that none of them
obstructs a perfect cover closure.
Make sure that the three loudspeaker holder feet fit into the board holes. Keep
the required loudspeaker position to make the seal work properly.
Having mounted the unit on the wall and connected all cables, replace the plastic
cover using cross-recessed screws.
Take out the name plates from the plastic cover. Use a flat-bladed screwdriver,
for example.
Remove the inserts from the name plates.
Warning
Remember to tighten all the four corner screws to fix the
loudspeaker seal after electric installation to avoid water in-leak! A
PH2 cross-head screwdriver is recommended.
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