2N Helios IP Safety User manual

2N®Helios IP Safety
Door Access Intercom
Installation Manual
Version 1.1.0 www.2n.cz
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The 2N TELEKOMUNIKACE a.s. joint-stock company is a Czech manufacturer and supplier
of telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes intercoms, GSM and
UMTS products, private branch exchanges (PBXs) and M2M solution.
2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represents a symbol of prosperity in the field of IP intercoms. Furthermore, the
company dedicates significant attention to operator solutions as well as to effectively
providing support for our distribution network and customer service. At present, we
export our products into over 120 countries worldwide and have exclusive distributors on
all continents.
2Nis a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information
and to answer your questions about 2N products and services. On faq.2n.cz you can find
information regarding products adjustment and instructions for optimum use and

Declaration of Conformity
2N TELEKOMUNIKACE a.s. hereby declares that the 2NHelios IP Safety product
complies with all basic requirements and other relevant provisions of the 1999/5/EC
directive. For the full wording of the Declaration of Conformity see the CD-ROM enclosed and at
www.2n.cz.
2N TELEKOMUNIKACE company is the owner of the ISO 9001:2008 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee high quality, technical level and professional aspect of all our
products.
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Contents
1. Product Overview...............................................................1
1.1 Product Description....................................................................................................... 2
Basic Features.................................................................................................................. 2
Advantages of Use ........................................................................................................... 3
1.2 Upgrade........................................................................................................................... 4
1.3 2N®Helios IP Safety Components and Associated Products.................................... 5
Basic Units........................................................................................................................ 5
Mounting Accessories ...................................................................................................... 6
GSM / UMTS Connection Accessories ............................................................................ 6
VoIP Connection Accessories.......................................................................................... 7
Electric Locks ................................................................................................................... 7
Other Accesories.............................................................................................................. 7
1.4 Terms and Symbols ....................................................................................................... 8
Symbols............................................................................................................................ 8
2. Description and Installation..............................................9
2.1 Before You Start........................................................................................................... 10
Product Completeness Check........................................................................................ 10
2.2 Mechanical Installation................................................................................................ 11
Mounting Type Overview................................................................................................ 11
Common Mounting Principles ........................................................................................ 13
Surface Mounting ........................................................................................................... 14
Flush Mounting –Classic Bricks .................................................................................... 15
Flush Mounting –Thermally Insulated Wall ................................................................... 16
Flush Mounting –Hollow Bricks ..................................................................................... 17
Flush Mounting –Plasterboard ...................................................................................... 17
Use of Cable Bushings................................................................................................... 18
2.3 Electric Installation ...................................................................................................... 19
PCB Connectors............................................................................................................. 19
Configuration Jumpers ................................................................................................... 21
Mounting Completion ..................................................................................................... 22
3. Function and Use.............................................................23
3.1 2N®Helios IP Safety Configuration ............................................................................ 24
3.2 Maintenance.................................................................................................................. 25
Cleaning ......................................................................................................................... 25
Future Tag Replacement, Programming Changes ........................................................ 25
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4. Technical Parameters......................................................27
4.1 Technical Parameters .................................................................................................. 28
5. Supplementary Information ............................................31
5.1 Directives, Laws and Regulations .............................................................................. 32
5.2 Troubleshooting........................................................................................................... 33
5.3 General Instructions and Cautions ............................................................................ 34
Electric Waste and Used Battery Pack Handling ........................................................... 35
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1
1
1. Product
Overview
In this section, we introduce the 2N®Helios IP Safety product, outline its application
options and highlight the advantages following from its use.
Here is what you can find in this section:
Product Description
Upgrade
2NHelios IP Safety Components and Associated Products
Terms and Symbols
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Product Description
1.1
2
1.1 Product Description
Basic Features
2N®Helios IP Safety is a highly resistant and reliable IP door access intercom
provided with a lot of useful above-standard functions. Supporting the SIP standard
and being compatible with the leading IP PBX and telephone suppliers, 2NHelios IP
Safety can make use of all VoIP services. 2NHelios IP Safety can work as a standard
or emergency door access intercom for buildings, entrances to premises or garages,
manufacturing halls, highways and so on.
2N®Helios IP Safety is equipped with two very sensitive microphones and an up to
10W loudspeaker. Thanks to an integrated acoustic echo cancelling (AEC) system, the
product provides mutual audibility even of persons talking at the same time under
normal conditions.
2N®Helios IP Safety can be (on request) equipped with a colour wide-angle camera,
which displays 
2N®Helios IP Safety can be provided with 1 or (on request) 2 pre-programmed
buttons. You can set up to three telephone numbers and time profiles for each of the
buttons to increase the accessibility of the called party.
2N®Helios IP Safety is equipped with an electric lock switch. You can control the
switch using a numerical keypad or, during a call, using any telephone set. An
additional switch module can be installed if necessary. A wide range of settings allow
for a variety of applications.
2N®Helios IP Safety is very easy to install. All you have to do is connect the system
into your LAN via a network cable and feed it from a 12V power supply or your PoE
supporting LAN.
Configure 2N®Helios IP Safety using your PC via any web browser. Use the
2N®Helios IP Manager to manage extensive 2NHelios IP Safety systems easily
and quickly.
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Product Description
1.1
3
Advantages of Use
Uncompromising AntiVandal design
High covering level up to class IP69
Variable mounting options (brick/plasterboard flush mounting, surface
mounting)
Sensitive microphone and powerful loudspeaker
Bidirectional communication acoustic echo cancelling
Integrated colour camera with wide-angle lens (on request)
Integrated electronic lock switches with wide setting options
Optional integrated RFID card reader module
LAN (PoE) or external 12V power supply
Configuration via web interface or dedicated PC application
SIP 2.0 support
Up to 999 telephone directory positions
Up to 20 user time profiles
Video codecs (H.263+, H.264, MPEG-4, JPEG)
Audio codecs (G.711, G.729)
HTTP server for configuration
SNTP client for time synchronisation with server
RTSP server for video streaming
SMTP client for e-mail sending
TFTP client for automatic configuration and firmware update
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Upgrade
1.2
4
1.2 Upgrade
The manufacturer reserves the right to modify the product in order to improve its
qualities.
Version
Changes
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2N® Helios IP Safety Components and Associated Products
1.3
5
1.3 2N®Helios IP Safety Components and
Associated Products
Basic Units
9152101
1 button
9152101W
1 button, 10W
loudspeaker, IP69
2NHelios IP Safety is designed for outdoor applications and requires no additional roof. W-
including Part Nos. are intended for WAP pressure cleaning and extremely noisy
environments (such as highways, etc.).
2NHelios IP Safety units can wall mounted without requiring any additional accessories.
Use the appropriate mounting box (see below) for plasterboard and flush mounting.
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2N® Helios IP Safety Components and Associated Products
1.3
6
Mounting Accessories
9152000
Mounting frame
orange
Aluminum
9151001
Brick flush mounting box
Stainless steel
9151002
Plasterboard flush mounting
box
GSM / UMTS Connection Accessories
505004
2NVoiceBlue Lite
505214
2NVoiceBlue Enterprise
505612
2NUMTS Office Route
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2N® Helios IP Safety Components and Associated Products
1.3
7
VoIP Connection Accessories
91378100
PoE injector
91378300
Grandstream VoIP telephone
91378350
Grandstream VoIP video
telephone
Electric Locks
932070
BEFO 1211 12V / 600 mA
932080
BEFO 1221
with momentary pin
932090
BEFO 1211MB
with mechanical blocking
Other Accesories
91341481E
12 V/2 A adapter
A stabilised power supply
must be used where PoE
supply is not applied.
932928E
12 V transformer
9137410E
External IP relay
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Terms and Symbols
1.4
8
1.4 Terms and Symbols
Symbols
Safety Warning
Always abide by this information to prevent injury of persons!
Warning
Always abide by this information to prevent damage to the device.
Caution
Important information for system functionality.
Tip
Useful advice.
Note
Additional information.
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9
2
2. Description and
Installation
In this section we describe the 2N®Helios IP Safety product and its installation.
Here is what you can find in this section:
Before You Start
Mechanical Installation
Electric Installation
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Before You Start
2.1
10
2.1 Before You Start
Product Completeness Check
Please check the contents of your 2NHelios IP Safety delivery:
1 2NHelios IP Safety (selected model)
1 Torx 10 / Torx 20 double-ended wrench
1 spare sealing for big bushing for a thick cable, one hole
1 big blank with nut
1 this manual
1 mounting template
1 CD
4 screws 5x80 mm
4  8x50 mm dowels
Notes
Mounting frame is not included it is sold separately as order no.
9152000.
Bushing set is the same as for 2NHelios IP Force, but bushings are
already mounted.
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Mechanical Installation
2.2
11
2.2 Mechanical Installation
Mounting Type Overview
Refer to the table below for a list of mounting types and necessary components.
2NHelios IP Safety is preferably intended for surface mounting. For recessed
mounting, it is necessary to order mounting frame or other accessories.
Surface mounting (concrete and steel
structures, entry barrier columns, etc.)
What You Need:
Just your 2N®Helios IP Safety unit
Recessed mounting –classic bricks
What You Need:
Frame 9152000
A precisely cut hole or, optionally, the brick
flush mounting box, Part No. 9151001
Recessed mounting –thermally insulated
wall
What You Need:
Frame 9152000
Longer screws (depending on the thermal
insulation thickness)
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Mechanical Installation
2.2
12
Recessed mounting –hollow bricks
What You Need:
Frame 9152000
Brick flush mounting box, Part No. 9151001
Flush mounting –plasterboard wall
What You Need:
Frame 9152000
Plasterboard flush mounting box, Part No.
9151002
Caution
The warranty does not apply to the product defects and failures arisen as
a result of improper mounting (in contradiction herewith). The
manufacturer is neither liable for damages caused by theft within an area
that is accessible after the attached electric lock is switched. The product
is not designed as a burglar protection device except when used in
combination with a standard lock, which has the security function.
When the proper mounting instructions are not met, water might get in
and destroy the electronics. It is because the intercom circuits are under
continuous voltage and water infiltration causes an electro-chemical
ranty shall be void for products damaged
in this way!
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Mechanical Installation
2.2
13
Common Mounting Principles
Caution
Make sure that the dowel holes have the required diameter. If the
diameter is too large, the dowels may get loose. Use some suitable
building adhesive to keep the dowels in place.
Make sure that the hole depth is sufficient too! The dowel length is 50 mm
and the screw length is 80 mm.
Remember that dowels of poor quality may easily get loose and fall out of
the wall!
Stainless steel screws are used for the 2NHelios IP Safety assembly.
Other screws than stainless steel ones corrode soon and may aesthetically
deteriorate the surrounding environment!
Having removed the front panel, make sure that no dirt gets inside the
product (especially onto the sealing surface and microphone sound
guides).
Note
The microphone covers are normally loose after the front panel is
removed! The screw is only used as a fall-out protection during
installation.
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Mechanical Installation
2.2
14
Surface Mounting
Wall (surface) mounting is used where flush mounting is inapplicable (in concrete and
steel structures, entry barrier columns, etc.). The frame is not used.
Caution
If there is a risk of vandalism (in public garages, e.g.), use steel fixing
elements instead of the dowels and screws included in the delivery.
Be sure to insert plugs into unused bushing holes to avoid water leakage
during facade cleaning, for example. Never leave the holes open for even a
short time (one day delay between mounting and cable connection, e.g.).
Safety Warning
Eliminate the risk of accident! Wall mounting is not suitable for narrow

manufacturer shall not be liable for injuries incurred as a result of unsafe
mounting!
1. Select the Safety
position with respect to the supply
cables. Where the cables are installed
inside a structure or wall, use the hole
at the intercom bottom.
2. Drill holes of the depth of 60 mm for
dowels in the wall as shown in the
figure. Push or hammer the enclosed
dowels into the drilled holes. Use
some suitable building adhesive if the
dowels are too loose. Use fixing
elements of your own for steel
structure surface mounting (metric
screws + nuts, e.g.).
3. Remove the front panel from the
intercom.
4. 2NHelios IP Safety has bushings
already mounted. Replace it with
plugs, if unused.
5. Put the intercom on the wall/structure
while introducing cables inside. Leave
some of the cables inside the unit as a
reserve. Insert the plugs in the
unused bushings and tighten the
bushing nuts carefully.
6. Do not complete mounting until you have finished electrical installation refer to
Mounting Completion. Where cables lead along the surface, use the bushings
included in the delivery.
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Mechanical Installation
2.2
15
Flush Mounting –Classic Bricks
If you use the brick flush mounting box, follow the instructions included in the box. If
you do not use the mounting box, follow the instructions below:
1. Make a hole using the template.
Suppose that all the required
cables have been carried into
the hole.
2. Unpack the frame, put the
intercom inside and place the
set onto the hole to make sure
that the hole is deep enough
and the uneven edge is
perfectly covered with the
frame.
3. Push or hammer the enclosed
dowels into the drilled holes.
Use some suitable building
adhesive if the dowels are too
loose.
4. Remove the front panel from
the intercom. Remove bushings.
5. Select the holes for cable
supply. Insert the blanks into
the other holes. Apply the cable
bushings or a suitable sealant to
prevent penetration of insects
or water. You can also insert the
small bushing in the intercom
bottom hole.
6. Put the frame on the intercom.
7. Place the intercom into the hole
while introducing the cables.
Leave some of the cables inside
the unit as a reserve and the
rest under the intercom bottom.
8. Insert the enclosed screws in
the lateral mounting holes
making sure they have
penetrated into the dowels.
Tighten all the screws properly. Tip: The screw tightening sequence may affect the
intercom position.
9. You can seal the frame - wall gap with a silicone or another sealant to avoid wall
dampening as a result of water leakage. This additional sealing is unnecessary for
the intercom function.
10. Do not complete mounting until you have finished electrical installation refer to
Mounting Completion
make sure that
the dowel holes are
drilled accurately!
You will not be able
to align considerable
inaccuracies with this
way of mounting!
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Mechanical Installation
2.2
16
Flush Mounting –Thermally Insulated Wall
Cut out the thermal insulation layer using the template (the same as for classic brick
wall).
Caution
The hole depth depends on the insulation layer thickness. If the insulation
layer is rather thick, you may need longer screws! If there are hollow
bricks under the insulation, make sure that your screws pass through the
whole dowel (50 mm) and fix the dowel reliably.
Make sure that the dowel holes have the required diameter. If the
diameter is too large, the dowels may get loose. Use some suitable
building adhesive to keep the dowels in place.
Make sure that the hole depth is sufficient too! The dowel length is 50 mm
and the screw length is 80 mm.
Suppose that all the required cables have been carried into the drilled hole. Now follow
the instructions applicable for classic brick flush mounting. However, remember that
thermally insulated walls show less strength than classic brick walls.
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