2N Helios Force User manual

2N®Helios Force
2N®Helios Safety
Door Access Intercoms
Installation Manual
Version 1.0.0 www.2n.cz

The 2N TELEKOMUNIKACE a.s. joint-stock company is a Czech manufacturer and supplier
of telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes intercoms, GSM and
UMTS products, private branch exchanges (PBXs) and M2M solution.
2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represents a symbol of prosperity in the field of intercoms. Furthermore, the
company dedicates significant attention to operator solutions as well as to effectively
providing support for our distribution network and customer service. At present, we
export our products into over 120 countries worldwide and have exclusive distributors on
all continents.
2N®is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information
and to answer your questions about 2N products and services. On faq.2n.cz you can find
information regarding products adjustment and instructions for optimum use and
procedures „What to do if...“.
Declaration of Conformity
2N TELEKOMUNIKACE a.s. hereby declares that the 2N®Helios Force and 2N®Helios
Safety products complies with all basic requirements and other relevant provisions of the
1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM
enclosed and at www.2n.cz.
2N TELEKOMUNIKACE company is the owner of the ISO 9001:2008 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee high quality, technical level and professional aspect of all our
products.

Contents
1. Product Overview...............................................................1
1.1 Product Description....................................................................................................... 2
Basic Features.................................................................................................................. 2
Advantages of Use........................................................................................................... 3
1.2 Upgrade........................................................................................................................... 4
1.3 2N®Helios Force / Safety Components and Associated Products........................... 5
Basic Units........................................................................................................................ 5
Flush Mounting Box, Frame ............................................................................................. 6
GSM and VOIP Connection Accessories......................................................................... 6
Electric Locks ................................................................................................................... 7
Other Accesories.............................................................................................................. 7
1.4 Terms and Symbols ....................................................................................................... 8
Symbols............................................................................................................................ 8
2. Description and Installation..............................................9
2.1 Before You Start........................................................................................................... 10
Product Completeness Check........................................................................................ 10
2.2 Mechanical Installation................................................................................................ 11
Mounting Type Overview................................................................................................ 11
Common Mounting Principles ........................................................................................ 13
Wall Mounting................................................................................................................. 14
Flush Mounting –Classic Bricks .................................................................................... 15
Flush Mounting –Thermally Insulated Wall................................................................... 16
Flush Mounting –Hollow Bricks..................................................................................... 17
Flush Mounting –Plasterboard ...................................................................................... 17
Use of Cable Bushings................................................................................................... 18
2.3 Electric Installation ...................................................................................................... 19
PCB Connectors............................................................................................................. 19
Compatibility................................................................................................................... 20
Connection to Telephone Line ....................................................................................... 20
External Power Supply and Electric Lock Connection................................................... 21
Mounting Completion ..................................................................................................... 22
2.4 Button Tags –Insertion and Replacement - 2N® Helios Force only....................... 23
Tag Printing.................................................................................................................... 23
Tag Inserting / Replacing Instructions............................................................................ 23

3. Programming and Use.....................................................25
3.1 Programming ................................................................................................................ 26
Entering Programming Mode ......................................................................................... 26
Programming Procedure ................................................................................................ 26
Programming Error......................................................................................................... 27
Deleting All Passwords, All Memories, Complete Initialisation ...................................... 28
If You Forget the Service Password............................................................................... 28
3.2 Full Parameter Chart.................................................................................................... 29
Explanation of Some Parameters................................................................................... 33
3.3 Function Description ................................................................................................... 34
From External User's View (Visitor) ............................................................................... 34
Function Description –Numerical Keypad Models ........................................................ 34
From Internal User's View (Survey of Functions)........................................................... 35
Signals Overview............................................................................................................ 36
Call Termination Options - Summary............................................................................. 37
Code Lock ...................................................................................................................... 37
Traditional Telephone..................................................................................................... 38
DTMF Transmission during Outgoing Call..................................................................... 38
Buttons Substitution ....................................................................................................... 38
Keypad Operation Instructions - Summary.................................................................... 39
Frequently Asked Questions About Keypad Function.................................................... 40
Intercom Statuses and Available Operations................................................................. 41
3.4 Section for Advanced Users ....................................................................................... 42
Automatic Multiple Number Dialling ............................................................................... 42
Survey of Messages....................................................................................................... 45
Arrival/Departure, Day/Night Modes............................................................................... 46
3.5 Maintenance.................................................................................................................. 47
Cleaning ......................................................................................................................... 47
Future Tag Replacement, Programming Changes ........................................................ 47
4. Technical Parameters......................................................49
4.1 Technical Parameters .................................................................................................. 51
5. Supplementary Information ............................................53
5.1 Directives, Laws and Regulations .............................................................................. 54
5.2 Troubleshooting........................................................................................................... 55
5.3 General Instructions and Cautions ............................................................................ 56
Electric Waste and Used Battery Pack Handling ........................................................... 57

1
1
1. Product
Overview
In this section, we introduce the 2N®Helios Force and 2N®Helios Safety products,
outline its application options and highlight the advantages following from its use.
Here is what you can find in this section:
Product Description
Upgrade
2N®Helios Force / Safety Components and Associated Products
Terms and Symbols

Product Description
1.1
2
1.1 Product Description
Basic Features
2N®Helios Force / Safety is a highly resistant and reliable door access intercom
provided with a lot of useful above-standard functions. 2N®Helios Force / Safety can
work as a standard or emergency door access intercom for buildings, entrances to
premises or garages, manufacturing halls, highways and so on.
2N®Helios Force / Safety is equipped with additional, 0.5 Watt audio amplifier.
Without power supply, amplifier is bypassed and intercom is powered by telephone
line.
2N®Helios Force / Safety can be provided with 1, 2 or 4 pre-programmed buttons.
You can set up to six telephone numbers for each of the buttons to increase the
accessibility of the called party.
2N®Helios Force can be equipped with a numerical keypad to be used as a code
lock for lock switch activating or telephone/subscriber number dialling.
2N®Helios Force / Safety is equipped with an electric lock switch. You can control
the switch using a numerical keypad or, during a call, using any telephone set. An
additional switch module can be installed if necessary. A wide range of settings allow
for a variety of applications.
2N®Helios Force / Safety is very easy to install. All you have to do is connect the
system into your PBX and feed it from a 12V power supply.
2N®Helios Force / Safety programming is easy, voice menu based, via telephone.

Product Description
1.1
3
Advantages of Use
Uncompromising AntiVandal design
Variable mounting options (brick/plasterboard flush mounting, surface
mounting)
Sensitive microphone and powerful loudspeaker
Dial buttons including name tags and backlight (2N®Helios Force)
Optional numerical keypad with backlight (2N®Helios Force)
Integrated electronic lock switches with wide setting options
Configuration via phone (voice menu based)
Operates on any analogue telephone line
Stable line power feeding
High acoustic quality
Special functions includes automatic dialling of multiple numbers, silent
dialling, departure/arrival, day/night mode, second switch delay

Upgrade
1.2
4
1.2 Upgrade
The manufacturer reserves the right to modify the product in order to improve its
qualities.
Version
Changes

2N® Helios Force / Safety Components and Associated Products
1.3
5
1.3 2N®Helios Force / Safety Components
and Associated Products
Basic Units
9151201-E
2N®Helios Force
1 button
9151201K-E
2N®Helios Force
1 button with
keypad
9151204-E
2N®Helios Force
4 buttons
9152101-E
2N®Helios Safety
1 button
2N®Helios Force / Safety is designed for outdoor applications and requires no additional
roof.
2N®Helios Force units can be flush or wall mounted without requiring any additional
accessories. Use the appropriate mounting box (see below) for plasterboard and hollow brick
flush mounting.
2N®Helios Safety units can be wall mounted (frame is not included, but can be ordered
separately).

2N® Helios Force / Safety Components and Associated Products
1.3
6
Flush Mounting Box, Frame
9151001
Brick flush mounting
box
9151002
Plasterboard flush
mounting box
9152000
Mounting frame
orange
Aluminum
GSM and VOIP Connection Accessories
EasyGate
GSM gateway
Part No.
501303E
Analogue/VoIP gateway
Part No. 91341711E