2N Helios IP Force User manual

2N®Helios IP Force
Door Access Intercom
Installation Manual
Version 1.0.0 www.2n.cz

The 2N TELEKOMUNIKACE a.s. joint-stock company is a Czech manufacturer and supplier
of telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes intercoms, GSM and
UMTS products, private branch exchanges (PBXs) and M2M solution.
2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represents a symbol of prosperity in the field of IP intercoms. Furthermore, the
company dedicates significant attention to operator solutions as well as to effectively
providing support for our distribution network and customer service. At present, we
export our products into over 120 countries worldwide and have exclusive distributors on
all continents.
2Nis a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information
and to answer your questions about 2N products and services. On faq.2n.cz you can find
information regarding products adjustment and instructions for optimum use and

Declaration of Conformity
2N TELEKOMUNIKACE a.s. hereby declares that the 2NHelios IP Force product complies
with all basic requirements and other relevant provisions of the 1999/5/EC directive. For
the full wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz.
2N TELEKOMUNIKACE company is the owner of the ISO 9001:2008 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee high quality, technical level and professional aspect of all our
products.

Contents
1. Product Overview...............................................................5
1.1 Product Description....................................................................................................... 7
Basic Features.................................................................................................................. 7
Advantages of Use........................................................................................................... 8
1.2 Upgrade........................................................................................................................... 9
1.3 2N®Helios IP Force Components and Associated Products................................... 10
Basic Units...................................................................................................................... 10
Flush Mounting Box........................................................................................................ 11
GSM / UMTS Connection Accessories .......................................................................... 11
VoIP Connection Accessories........................................................................................ 12
Electric Locks ................................................................................................................. 12
Other Accesories............................................................................................................ 12
1.4 Terms and Symbols ..................................................................................................... 13
Symbols.......................................................................................................................... 13
2. Description and Installation............................................14
2.1 Before You Start........................................................................................................... 15
Product Completeness Check........................................................................................ 15
2.2 Mechanical Installation................................................................................................ 16
Mounting Type Overview................................................................................................ 16
Common Mounting Principles ........................................................................................ 18
Flush Mounting –Classic Bricks .................................................................................... 19
Flush Mounting –Thermally Insulated Wall................................................................... 20
Flush Mounting –Hollow Bricks..................................................................................... 21
Flush Mounting –Plasterboard ...................................................................................... 21
Wall Mounting................................................................................................................. 22
Use of Cable Bushings................................................................................................... 23
2.3 Electric Installation ...................................................................................................... 24
PCB Connectors............................................................................................................. 24
Configuration Jumpers ................................................................................................... 26
Mounting Completion ..................................................................................................... 27
2.4 Button Tags –Insertion and Replacement ................................................................ 28
Tag Printing.................................................................................................................... 28
Tag Inserting / Replacing Instructions............................................................................ 28

3. Function and Use.............................................................29
3.1 2N®Helios IP Force Configuration ............................................................................. 31
3.2 2N®Helios IP Force Control ........................................................................................ 33
Speed Dial Buttons......................................................................................................... 33
Calling to Telephone Directory Positions ....................................................................... 33
Calling to Telephone Number......................................................................................... 33
Answering and Rejecting Incoming Calls....................................................................... 33
Door Opening (Switch Activation) by Code.................................................................... 34
User / Profile Activation and Deactivation...................................................................... 34
3.3 Maintenance.................................................................................................................. 35
Cleaning ......................................................................................................................... 35
Future Tag Replacement, Programming Changes ........................................................ 35
4. Technical Parameters......................................................37
4.1 Technical Parameters .................................................................................................. 39
5. Supplementary Information ............................................41
5.1 Directives, Laws and Regulations .............................................................................. 42
5.2 Troubleshooting........................................................................................................... 43
5.3 General Instructions and Cautions ............................................................................ 44
Electric Waste and Used Battery Pack Handling ........................................................... 45

5
1
1. Product
Overview
In this section, we introduce the 2N®Helios IP Force product, outline its application
options and highlight the advantages following from its use.
Here is what you can find in this section:
Product Description
Upgrade
2NHelios IP Force Components and Associated Products
Terms and Symbols

7
1.1 Product Description
Basic Features
2N®Helios IP Force is a highly resistant and reliable IP door access intercom
provided with a lot of useful above-standard functions. Supporting the SIP standard
and being compatible with the leading IP PBX and telephone suppliers, 2NHelios IP
Force can make use of all VoIP services. 2NHelios IP Force can work as a standard
or emergency door access intercom for buildings, entrances to premises or garages,
manufacturing halls, highways and so on.
2N®Helios IP Force is equipped with two very sensitive microphones and an up to
10W loudspeaker. Thanks to an integrated acoustic echo cancelling (AEC) system, the
product provides mutual audibility even of persons talking at the same time under
normal conditions.
2N®Helios IP Force can be equipped with a colour wide-angle camera, which
displays 
2N®Helios IP Force can be provided with 1, 2 or 4 pre-programmed buttons. You
can set up to three telephone numbers and time profiles for each of the buttons to
increase the accessibility of the called party.
2N®Helios IP Force can be equipped with a numerical keypad to be used as a code
lock for lock switch activating or telephone/subscriber number dialling.
2N®Helios IP Force is equipped with an electric lock switch. You can control the
switch using a numerical keypad or, during a call, using any telephone set. An
additional switch module can be installed if necessary. A wide range of settings allow
for a variety of applications.
2N®Helios IP Force can also be provided with RFID card reader modules.
2N®Helios IP Force is very easy to install. All you have to do is connect the system
into your LAN via a network cable and feed it from a 12V power supply or your PoE
supporting LAN.
Configure 2N®Helios IP Force using your PC via any web browser. Use the
2N®Helios IP Manager to manage extensive 2NHelios IP Force systems easily and
quickly.

8
Advantages of Use
Uncompromising AntiVandal design
High covering level up to class IP69
Variable mounting options (brick/plasterboard flush mounting, surface
mounting)
Sensitive microphone and powerful loudspeaker
Bidirectional communication acoustic echo cancelling
Integrated colour camera with wide-angle lens
Optional dial buttons including name tags and backlight
Optional numerical keypad with backlight
Integrated electronic lock switches with wide setting options
Optional integrated RFID card reader module
LAN (PoE) or external 12V power supply
Configuration via web interface or dedicated PC application
SIP 2.0 support
Up to 999 telephone directory positions
Up to 20 user time profiles
Video codecs (H.263+, H.264, MPEG-4, JPEG)
Audio codecs (G.711, G.729)
HTTP server for configuration
SNTP client for time synchronisation with server
RTSP server for video streaming
SMTP client for e-mail sending
TFTP client for automatic configuration and firmware update

9
1.2 Upgrade
The manufacturer reserves the right to modify the product in order to improve its
qualities.
Version
Changes

10
1.3 2N®Helios IP Force Components and
Associated Products
Basic Units
9151101
1 button
9151101C
1 button with
camera
9151101W
1 button, 10W
loudspeaker, IP69
9151101CW
1 button with
camera, 10W
loudspeaker, IP69
9151104
4 buttons
9151104C
4 buttons with
camera
9151101K
1 button with
keypad
9151101CK
1 button with
keypad and camera
2NHelios IP Force is designed for outdoor applications and requires no additional roof. W-
including Part Nos. are intended for WAP pressure cleaning and extremely noisy
environments (such as highways, etc.).
All 2NHelios IP Force units can be flush or wall mounted without requiring any additional
accessories. Use the appropriate mounting box (see below) for plasterboard and hollow brick
flush mounting.