2N Helios IP User manual

www.2n.cz
2N Helios IP Audio Kit
®
IP Intercom Module
Installation Manual
Version: 2.10

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of
telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways,
private branch exchanges (PBX), and door and lift communicators. 2N
TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represented a symbol of stability and prosperity on the telecommunications
market for almost two decades. At present, we export our products into over 120
countries worldwide and have exclusive distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On www.
faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...".
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies with all
®
basic requirements and other relevant provisions of the 1999/5/EC directive. For the
full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our
website at www.2n.cz.
The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by
this standard and guarantee a high quality, technical level and professional aspect of
all our products.

2N TELEKOMUNIKACE a.s., www.2n.cz 3/49
Content:
1. Product Overview
1.1 Components and Associated Products
1.2 Terms and Symbols
2. Description and Installation
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Extending Module Connection
2.5 Configuration
2.6 Downloads
3. Technical Parameters
4. Supplementary Information
4.1 Troubleshooting
4.2 Directives, Laws and Regulations
4.3 General Instructions and Cautions

2N TELEKOMUNIKACE a.s., www.2n.cz 4/49
1. Product Overview
Here is what you can find in this section:
1.1 Components and Associated Products
1.2 Terms and Symbols

2N TELEKOMUNIKACE a.s., www.2n.cz 5/49
Basic Features
2N Helios IP Audio Kit
® is a universal and reliable IP intercom module designed for
integration in the third parties' equipment. It is provided with a number of useful
functions that are not quite common in the devices of this category. Featuring the SIP
standard support and compatibility with renowned IP exchange and telephone
manufacturers, can make use of all VoIP services available on 2N Helios IP Audio Kit
®
the market.
2N Helios IP Audio Kit
®is equipped with a 10 W power amplifier for external
loudspeaker connection. If the power output of amplifier is insufficient for your
specific application, you can connect an external power amplifier to the line output.
You can also connect an external electret microphone or another audio signal source
to the IP intercom line output.
2N Helios IP Audio Kit
®allows up to 16 separate buttons or a 16-button matrix keypad
to be connected. Set the button function flexibly according to your specific
application needs. You can set up to three telephone numbers and call time profiles to
each of the buttons to make the called subscriber accessible any time. Configure the
buttons as a numerical keypad, which can be used as a switch activation code lock or
for dialling a preset or any other telephone number.
2N Helios IP Audio Kit
®is equipped with one relay output and two active 12 V outputs.
Use the numerical keypad or, during the call, any telephone to control these outputs.
A wide range of output mode settings help you make use of a high number of
applications.
2N Helios IP Audio Kit
®is equipped with two galvanically isolated digital inputs and
three status signalling outputs.
2N Helios IP Audio Kit
® is very easy to install. All you have to do is connect it to your
LAN using the LAN cable. An integrated two-port LAN switch simplifies installation on
sites with a limited LAN infrastructure. Supply the intercom either from a 9–36 V
source or directly from your PoE supporting LAN.
Use a PC web browser to configure your . Apply the2N Helios IP Audio Kit
®
to administer extensive intercom installations easily and 2N Access Commander
®
quickly.

2N TELEKOMUNIKACE a.s., www.2n.cz 6/49

2N TELEKOMUNIKACE a.s., www.2n.cz 7/49
Advantages of Use
Industrial design and variable mounting options
Wide supply power range + PoE supply
Integrated 10 W power amplifier
External amplifier connection
External microphone/audio signal source connection
Galvanically isolated relay output
Two controlled active 12 V outputs
Two galvanically isolated logic inputs
Up to 3 signalling LED outputs
Up to 16 external buttons/matrix keypad connection
Integrated two-port LAN switch
Bidirectional communication – acoustic echo cancelling
Configuration via web interface/special PC application
SIP 2.0 support
HTTP(S) server for configuration
SNTP client for server time synchronisation
RTSP server for audio streaming
TFTP client for automatic configuration and firmware update

2N TELEKOMUNIKACE a.s., www.2n.cz 8/49
1.1 Components and Associated Products
Basic Units
Part No. 9154100 Intercom module in plastic box
Part No. 9154101 Intercom module without box
Part No. 9154102 Lite intercom module in plastic box

2N TELEKOMUNIKACE a.s., www.2n.cz 9/49
Internal Units
Part numbers:
91378365
91378366
2N Indoor Touch
® – black
WiFi (second Part no.)
The elegant internal touch panel, , is 2N Indoor Touch
®
suitable for all intercoms. On the panel’s display 2N Helios IP
not only can you find out who is at the door, but also start a
conversation with the visitor, open the lock or turn on the
light in the entrance hall.
Part numbers:
91378365WH
91378366WH
2N Indoor Touch
® – white
WiFi (second Part no.)
The elegant internal touch panel, , is 2N Indoor Touch
®
suitable for all intercoms. On the panel’s display 2N Helios IP
not only can you find out who is at the door, but also start a
conversation with the visitor, open the lock or turn on the
light in the entrance hall.

2N TELEKOMUNIKACE a.s., www.2n.cz 10/49
VoIP Telephones
Part No. 91378357 Grandstream GXV3240 VoIP video telephone
GXV3240 is the successor to the popular GXV3140 model,
which allows comfortable video calls in the IP network.
Touchscreen and keyboard control.
Part No. 91378358 Grandstream GXV3275 VoIP telephone
GXV3275 is the successor to the popular GXV3175 model,
which allows comfortable video calls in the IP network.
Touchscreen control.

2N TELEKOMUNIKACE a.s., www.2n.cz 11/49
Electric Locks
Part No. 932071E BEFO 11211
12 V / 230 mA DC
low consumption
Part No. 932081E BEFO 11221 with momentum pin
12 V / 230 mA DC
low consumption
For opening of the lock a short electrical impuls is sufficient,
which unlocks the lock. Lock is then open until someone closes
the door.
Part No. 932091E BEFO 11211MB with mechanical blocking
12 V / 230 mA DC
low consumption
Enables mechanically close or open the lock. When opened,
the lock is open all the time. When closed, it behaves as
standart electrical lock.

2N TELEKOMUNIKACE a.s., www.2n.cz 12/49
Part No. 932072E 31211 fail-safe
12 V / 170 mA DC
The failsafe lock is closed when electricity is switched on.
When electricity is interrupted, the lock is opened.
Part No. 932061E 211211 door signalling, low consumption
12 V / 230 mA
A regular lock with a built-in contact to indicate whether the
door is open or closed.
Part No. 932062E 321211 fail-safe, door signalling
12 V / 170 mA
The failsafe lock is closed when electricity is switched on.
When electricity is interrupted, the lock is opened.
It contains a built-in contact to indicate whether the door is
open or closed.
Tip
FAQ: Electric locks – Difference between locks in 2N Helios IP accesories
Power Supply

2N TELEKOMUNIKACE a.s., www.2n.cz 13/49
Power Supply
Part Numbers:
91378100
91378100E
91378100US
PoE injector – without cable
PoE injector – with EU cable
PoE injector – with US cable
switch For power supply of intercom via ethernet cable when PoE
is not available.
Part No. 91341481E Adapter 12 V / 2 A
A stabilised power supply has to be used if the Ethernet (PoE)
power supply is not available.
Part No. 932928 12 V transformer
For external power supply of the lock with 12 V AC voltage.

2N TELEKOMUNIKACE a.s., www.2n.cz 14/49
Two-wire connection
Part numbers:
9159014EU
US9159014
UK9159014
2N 2Wire
®
set of 2 adaptors and power source for EU/US/UK
The converter allows you to use existing wiring (2 2N 2Wire
®
wires) from your original door bell or door intercom to connect
any IP device. You don’t have to configure anything, and you
only need one 2N 2Wire
®unit at each end of the cable and a
power source connected to at least one of these units.
The unit then provides 2N 2Wire
®PoE power not only to the
second converter, but also to all other connected IP end
devices.

2N TELEKOMUNIKACE a.s., www.2n.cz 15/49
External switches
Part No. 9159010
2N Helios IP
®Security Relay
A handy add-on that significantly enhances door entry security as it
prevents tampering with the intercom and forced opening of the
lock. To be installed between intercom and lock, powered by the
intercom.
Part No. 9137410E External IP Relay – 1 output
Standalone IP device which can be controlled by HTTP commands
sent by Helios IP intercom, which can thus control devices on
unlimited distance.
Part No. 9137411E External IP Relay – 4 outputs, PoE
Standalone IP device which can be controlled by HTTP commands
sent by Helios IP intercom, which can thus control devices on
unlimited distance.

2N TELEKOMUNIKACE a.s., www.2n.cz 16/49
Sensors and switches
Part No. 9159013 Exit button
A button for connection to a logic input for opening a door inside
a building.
Part No. 9154004 Water-proof metal button
Hole diameter 19 mm, button diameter 22 mm.
Part No. 9159012
Magnetic door contact
Set for installation on a door, enabling the status of door opening
to be ascertained. Used when the intercom is used for door
protection, to detect when the door is not closed or forced open.

2N TELEKOMUNIKACE a.s., www.2n.cz 17/49
Audio accessories
Part No. 9154001 Electret microphone with self-adhesive layer.
Sensitivity 42 dB, operating temperature 5–35 °C.
Adhesion surface 25 x 25 mm.
Cable length 2.9 m.
Must be protected from water penetration.
Part No. 9154002 Speaker with self-adhesive layer.
External dimensions 60 x 60 mm, actual speaker diameter 45
mm.
Cable length 1.4 m.
Must be protected from water penetration.
Tip
For more accessories and particular advice please contact your local
distributor of 2N products.

2N TELEKOMUNIKACE a.s., www.2n.cz 18/49
1.2 Terms and Symbols
The following symbols and pictograms are used in the manual:
Safety
Always abide by this information to prevent persons from injury.
Warning
Always abide by this information to prevent damage to the device.
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.

2N TELEKOMUNIKACE a.s., www.2n.cz 19/49
2. Description and Installation
Here is what you can find in this section:
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Extending Module Connection
2.5 Configuration
2.6 Downloads

2N TELEKOMUNIKACE a.s., www.2n.cz 20/49
Product Completeness Check
Before installing this product, please check whether the 2N Helios IP Audio Kit
®
delivery complies with the following packing list.
1x 2N Helios IP Audio Kit
®
1x Short Installation Manual
Other manuals for Helios IP
16
Table of contents
Other 2N Intercom System manuals

2N
2N IP Force 9151101W User manual

2N
2N Helios IP Instruction sheet

2N
2N Helios IP Instruction sheet

2N
2N Helios IP Instruction sheet

2N
2N EntryCom Troubleshooting guide

2N
2N Helios IP Automation Instruction sheet

2N
2N Indoor View User manual

2N
2N Helios IP Vario User manual

2N
2N Helios IP Uni User manual

2N
2N Helios IP Instruction sheet