2N Helios Uni User manual

2N Helios Uni
Door Access Intercom
Installation Manual
Version: 1.1
CIE-Group Ltd, www.cie-group.com

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of
telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways,
private branch exchanges (PBX), and door and lift communicators. 2N
TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represented a symbol of stability and prosperity on the telecommunications
market for almost two decades. At present, we export our products into over 120
countries worldwide and have exclusive distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On www.
faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...".
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies with all
®
basic requirements and other relevant provisions of the 1999/5/EC directive. For the
full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our
website at www.2n.cz.
The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by
this standard and guarantee a high quality, technical level and professional aspect of
all our products.
CIE-Group Ltd, www.cie-group.com 02 / 63

Content:
1. Product Overview
1.1 Components and Associated Products
1.2 Terms and Symbols
2. Description and Installation
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Button Tags
3. Function and Use
3.1 Programming
3.2 Full Parameter Chart
3.3 Function Description
3.4 Section for Advanced Users
3.5 Maintenance
3.6 Downloads
4. Technical Parameters
5. Supplementary Information
5.1 Troubleshooting
5.2 Directives, Laws and Regulations
5.3 General Instructions and Cautions
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1. Product Overview
In this section, we introduce the product, outline its application options 2N Helios Uni
®
and highlight the advantages following from its use.
Here is what you can find in this section:
1.1 Components and Associated Products
1.2 Terms and Symbols
Basic Features
2N Helios Uni
® is Speakerphone to be connected to an analogue line of any PBX. The
parameters meet all technical requirements mandatory for devices 2N Helios Uni
®
designed for the PSTN (public switched telephone network) connection.
2N Helios Uni
® provides improved and feature rich options compared with standard
door entry systems, this is because you can make use of functions such as call
redirection if not answered, or have a day and night mode set up for automatic
redirection of the call for instance after normal working hours.
2N Helios Uni
® can be provided with 1 or 2 pre-programmed buttons.
2N Helios Uni
® is equipped with an electric lock switch. You can control the switch
during a call, using any telephone set with DTMF dialling.
2N Helios Uni
® is very easy to install. All you have to do is connect the device to an
analogue telephone line. You need any 12 V AC/DC power supply to feed the electric
lock and name tag backlight.
Use a telephone set for configuring via a voice menu.2N Helios Uni
®
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Advantages of Use
Additional amplifier for higher volume
Water resistant (without any additional roof)
High-quality "marine grade" stainless steel front panel
Variable mounting options (brick/plasterboard flush mounting, wall mounting)
No special brick/plasterboard flush mounting accessories needed
Sensitive microphone and powerful loudspeaker
Bidirectional communication – acoustic echo cancelling
Name tags with backlight
Telephone line supply
Easy, voice menu based remote programming via telephone
Detection of all standard tones – hangs up automatically
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1.1 Components and Associated Products
Basic Units
Part No. 9153201-E
2N Helios Uni
®
1 button, analogue
Part No. 9153202-E
2N Helios Uni
®
2 buttons, analogue
2N Helios Uni
® is designed for outdoor applications and requires no additional roof.
All units can be flush mounted without requiring any additional 2N Helios Uni
®
accessories. Use the appropriate mounting box (see below) for wall (surface)
mounting.
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Mounting Accessories
Part No. 9153003 Wall mounting box (Al casting)
Brick flush mounting box (included in the delivery)
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GSM/UMTS Connection Accessories
Part No. 501303E
GSM gateway 2N®EasyGate
Part No. 511333E
GSM gateway with battery backup EasyGate Pro 2N®
CIE-Group Ltd, www.cie-group.com 08 / 63

Electric Locks
Part No. 932070 BEFO 1211 12 V / 600 mA
Part No. 932080 BEFO 1221 with momentary pin
Part No. 932090 BEFO 1211MB with mechanical blocking
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Other Accessories
Part No. 91341481E
12 V / 2 A adapter
100–240 V / 12 V / 2 A
Part No. 932928E
12 V transformer
230 V / 12 V
Part No. 9134148E
SIEMENS Adapter
®
This is required when connecting to a Siemens HiPath Telephone
system
CIE-Group Ltd, www.cie-group.com 10 / 63

1.2 Terms and Symbols
The following symbols and pictograms are used in the manual:
Safety
Always abide by this information to prevent persons from injury.
Warning
Always abide by this information to prevent damage to the device.
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.
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2. Description and Installation
In this section we describe the product and its installation.2N Helios Uni
®
Here is what you can find in this section:
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Button Tags
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Product Completeness Check
Please check the contents of your delivery:2N Helios Uni
®
1× (selected model)2N® Helios Uni
1× Torx 10 / Torx 20 double-ended wrench
1× Installation Manual2N® Helios Uni
1× mounting template
1× CD
1× A5 transparent name plate foil
1× spare name plate
1× brick flush mounting box
4× stainless steel screws for plastics 4 × 12
2× cable ties
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2.2 Mechanical Installation
Content
Common Mounting Principles
Flush Mounting - Classic Bricks
Flush Mounting - Plasterboard
Wall Mounting
Common Mounting Principles
Tip
Select flush mounting where possible to make your product elegant
looking, more vandal resistant and more secure.
Caution
Stainless steel screws are used for the assembly. Other 2N Helios Uni
®
screws than stainless steel ones corrode soon and may aesthetically
deteriorate the surrounding environment!
Having removed the front panel, make sure that no dirt gets inside the
product (especially onto the sealing surface).
CIE-Group Ltd, www.cie-group.com 14 / 63

1.
2.
3.
4.
5.
Caution
The warranty does not apply to the product defects and failures arisen
as a result of improper mounting (in contradiction herewith). The
manufacturer is neither liable for damage caused by theft within an area
that is accessible after the attached electric lock is switched. The
product is not designed as a burglar protection device except when
used in combination with a standard lock, which has the security
function.
When the proper mounting instructions are not met, water might get in
and destroy the electronics. It is because the intercom circuits are under
continuous voltage and water infiltration causes an electro-chemical
reaction. The manufacturer's warranty shall be void for products
damaged in this way!
Flush Mounting – Classic Bricks
(including hollow bricks, thermally insulated walls, etc.)
What you need:
A properly cut hole
Plaster, mounting glue, mounting foam or mortar as necessary
Cut a wall hole using the template enclosed. Make sure that all the required
cables are available in the hole.
Unpack the plastic mounting box. Break out the cable holes as necessary and
make sure that the wall hole is big enough for the box.
Wall up the mounting box making sure that the box is aligned with the wall
surface. Wait until the plaster (mortar, mounting foam, etc.) sets.
Unscrew the front panel from the door intercom.
Connect the cables to the terminals or RJ connector as described in the Electric
subsection.Connection
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6.
7.
8.
9.
10.
11.
You can use the cable tie for connection as shown:
Mounting completion – after electric installation!
Insert the intercom in the mounting box in the wall.
Tighten the intercom with the stainless steel screws included in the delivery. As
the screw holes are oval, you can perfect the vertical position before tightening.
We do not recommend you to insert the button tags now.
Replace the stainless steel front panel fixing it with the stainless steel screws you
unscrewed in step 4 above.
Seal the top and lateral sides carefully with some cement or non-aggressive
silicone to avoid water infiltration.
Make sure that the installation hole has the required dimensions for flush mounting.
Dimensions are shown at the following picture.
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1.
Hole dimensions for flush mounting
Flush Mounting – Plasterboard
What you need:
Just a properly cut hole
Tip
If this is your first plasterboard installation, check the function of the
intercom side clamps. Loosen and then re-tighten the clamp screw to
see how it turns automatically and starts moving forwards in its slot.
Remember to return the clamp into the original position after the check!
Caution
Check the plasterboard wall and room interior pressure values (caused, e.
g., by overpressure ventilation). If the difference between the values is
too great, separate the intercom using, for example, the mounting box
enclosed and seal the cable passage to avoid loudspeaker damage.
CIE-Group Ltd, www.cie-group.com 17 / 63

1.
2.
3.
4.
5.
6.
7.
Cut a hole 100 (W) × 180 (H) mm.
Unscrew the front panel from the door intercom.
Connect the cables in the hole to the terminals or RJ connector as described in
the . Electric Connection subsection Mounting completion – after electric
installation!
Insert the intercom in the hole keeping it in the vertical position.
Loosen the four clamp screws one after another and then retighten them slowly.
They will turn aside automatically and start moving forwards in their slots. You
need about to tighten the clamps completely. You can perfect the 10 turns
vertical position before final tightening of the screws.
We do not recommend you to insert the button tags now.
Replace the stainless steel front panel fixing it with the stainless steel screws you
unscrewed in step 2.
Caution
Check the plasterboard wall and room interior pressure values (caused, e.
g., by overpressure ventilation). If the difference between the values is
too great, separate the intercom using, for example, the mounting box
enclosed and seal the cable passage to avoid loudspeaker damage.
Wall Mounting
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1.
2.
3.
4.
5.
6.
7.
Wall Mounting
Use the wall (surface) mounting box, part No. , and follow the instructions 9153003
enclosed.
(concrete and steel structures, entry barrier columns, etc.)
What you need:
Wall mounting box
Part No. 9153003
Mounting instructions:
a) If the cable wall outlets are located directly under the intercom to be installed,
move the cap from the middle hole to the bottom one to make way for the
cables. Make sure that no water can get into the intercom through the middle
hole! The best solution is to seal the hole perfectly with silicone, for example.
b) If the cables lead along the wall below the intercom level, put the template to
the wall in its normal position – the bushing will be on the bottom side.
c) If the cables lead along the wall above the intercom level, put the template to
the wall reversely – the bushing will be on the upper side.
Use an 8 mm drill to drill two holes of the minimum depth of 50 mm with the aid
of the template.
Push the dowels into the holes and attach the box and screws. Perfect the box
position using the oval holes before tightening the screws completely.
Connect the cables to the intercom as instructed.
Mount the intercom without the front panel to the box using the M4 screws
included in the delivery.
Screw the front panel onto the intercom.
Tighten the cable bushing properly to fix the cables especially where the bushing
is on the upper box side to avoid water leakage!
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Dimension for wall (surface) mounting
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