2N Helios IP User manual

2N®
Helios IP
Door Access Communicator
User Manual
Version 1.5.0
Firmware version 1.5.x www.2n.cz

The 2N TELEKOMUNIKACE a.s. joint-stock company is a Czech manufacturer and supplier
of telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways,
private branch exchanges (PBX), and door and lift communicators.
2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represented a symbol of stability and prosperity on the telecommunications market
for almost two decades. At present, we export our products into over 120 countries
worldwide and have exclusive distributors on all continents.
2N®is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
Declaration of Conformity
2N TELEKOMUNIKACE a.s. hereby declares that the 2N®Helios IP product complies with
all basic requirements and other relevant provisions of the 1999/5/EC directive. For the
full wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz.
The 2N TELEKOMUNIKACE company is a holder of the ISO 9001:2000 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee a high quality and advanced technical level of and a professional
approach to all of our products.

Contents
1. Product Overview...............................................................7
1.1 Product Description....................................................................................................... 8
Basic Features.................................................................................................................. 8
Advantages of Use........................................................................................................... 8
Optional Accessories........................................................................................................ 9
1.2 2N®Helios IP Components and Associated Products ............................................. 10
Basic Units...................................................................................................................... 10
Extending modules......................................................................................................... 11
Extenders ....................................................................................................................... 11
Software Facilities of 2N®Helios IP Basic Units ............................................................ 12
Mounting Accessories .................................................................................................... 12
Increased Resistance Accessories ................................................................................ 14
GSM and UMTS Connection Accessories ..................................................................... 14
VoIP Connection Accessories........................................................................................ 15
Electric Locks ................................................................................................................. 15
Other Accessories.......................................................................................................... 15
1.3 Terms and Symbols Used ........................................................................................... 16
Manual Symbols............................................................................................................. 16
2. Description and Installation............................................17
2.1 Before You Start........................................................................................................... 18
Product Completeness Check........................................................................................ 18
2.2 Mounting –Mechanical Installation............................................................................ 19
Overview of Installation Types ....................................................................................... 19
Surface Mounting ........................................................................................................... 20
Flush Mounting............................................................................................................... 23
Increased Resistance Version Installation ..................................................................... 23
2.3 Mounting –Electrical Installation............................................................................... 24
Description of Printed Circuit Board Connectors............................................................ 24
Configuration Connector Connection............................................................................. 29
Display Connector.......................................................................................................... 29
2.4 Extending Module Connection.................................................................................... 31
Maximum Count of Extenders........................................................................................ 31
Module Cable Interconnection........................................................................................ 32
Button Numbering .......................................................................................................... 33
Button Numbering –Info Panel Sets.............................................................................. 34

3. 2N®Helios IP Configuration............................................35
3.1 Acoustic Signalling and Keypad Configuration........................................................ 36
Tone Signalling............................................................................................................... 36
Switching to Default Network Parameters –Static IP Address...................................... 37
Switching to Default Network Parameters –Dynamic IP Address................................. 39
Web Server Switch On................................................................................................... 40
3.2 Quick Configuration for Calling.................................................................................. 42
Language Selection........................................................................................................ 42
Network Settings ............................................................................................................ 42
Static Parameter Setting ................................................................................................ 42
SIP Parameter Setting.................................................................................................... 43
Telephone Directory Setting........................................................................................... 44
Lock Setting.................................................................................................................... 45
3.3 Configuration................................................................................................................ 46
IP Address Obtaining from DHCP.................................................................................. 46
Manual IP Address Setting............................................................................................. 46
Description of 2N®Helios IP Network Scanner.............................................................. 47
Login............................................................................................................................... 48
Language Selection........................................................................................................ 48
Information...................................................................................................................... 49
Telephone Directory....................................................................................................... 51
Scheduler ....................................................................................................................... 53
Locks.............................................................................................................................. 55
Network .......................................................................................................................... 56
Date and Time................................................................................................................ 57
SIP Settings.................................................................................................................... 58
Administration Web Server............................................................................................. 60
Audio .............................................................................................................................. 62
Video .............................................................................................................................. 63
Audio Codecs................................................................................................................. 64
Video Codecs................................................................................................................. 66
Streaming....................................................................................................................... 67
Auto Update.................................................................................................................... 73
Display............................................................................................................................ 75
System Log..................................................................................................................... 76
Miscellaneous................................................................................................................. 76
Tools............................................................................................................................... 79
Configuration.................................................................................................................. 80
Display Program............................................................................................................. 81
Firmware......................................................................................................................... 82
Licence........................................................................................................................... 83
4. Function and Use.............................................................85
4.1 2N®Helios IP Control as Viewed by External User................................................... 86
Quick Dialling Buttons .................................................................................................... 86

Calling to Telephone Directory Position......................................................................... 86
Calling to User-Defined Telephone Number .................................................................. 86
Incoming Call Answer and Reject .................................................................................. 86
Code Door Opening (Switch Activation)......................................................................... 87
User Activation and Deactivation ................................................................................... 87
Profile Activation and Deactivation................................................................................. 87
4.2 Display-Equipped 2N®Helios IP Control as Viewed by External User ................... 88
Advertisement Mode ...................................................................................................... 88
Electronic Name Tags.................................................................................................... 88
Calling to Number........................................................................................................... 89
Telephone Directory....................................................................................................... 89
Status Information .......................................................................................................... 89
4.3 2N®Helios IP Control as Viewed by Internal User .................................................... 91
Receiving of 2N®Helios IP Calls.................................................................................... 91
Calling to 2N®Helios IP.................................................................................................. 91
Code Door Opening (Switch Activation)......................................................................... 91
User Activation and Deactivation ................................................................................... 91
Profile Activation and Deactivation................................................................................. 92
4.4 Maintenance.................................................................................................................. 93
5. Technical Parameters......................................................95
5.1 Technical Parameters .................................................................................................. 96
Power Supply ................................................................................................................. 96
VoIP................................................................................................................................ 96
Interfaces........................................................................................................................ 96
Others............................................................................................................................. 96
6. Supplementary Information ............................................97
6.1 Regulations and Directives ......................................................................................... 98
6.2 List of Figures............................................................................................................... 99
6.3 List of Tables .............................................................................................................. 102

7
1
1. Product
Overview
In this section, we introduce the 2N®Helios IP product, outline its application options
and highlight the advantages following from its use.
Here is what you can find in this section:
Product Description
2N®Helios IP Components and Associated Products
Changes
Terms and Pictograms Used

Product Description
1.1
8
1.1 Product Description
Basic Features
The 2N®Helios IP door communicator is capable of replacing the traditional
doorbell button panel with a speakerphone and the entire system of wiring, bells and
intercom installations in buildings where structured cabling is installed. Its installation
is very easy, all you need is connect it to the other LAN elements using a twisted UTP
cable.
By pressing any of the quick dial buttons, 2N®Helios IP will set up a call to the
number that had been stored in the respective memory. The number of buttons can
be extended up to 54 using 8-button or 16-button extending modules.
Thanks to an integrated scheduler it is possible to configure each of the buttons in
such a way that the called party is always available.
It is possible to define up to three telephone numbers for each of the buttons,
between which 2N®Helios IP switches at absence.
Beside the buttons, you can also use the numeric keypad, which also serves as a code
lock. With the use of this keypad you can also use the system as a button telephone.
The keypad can be combined with the quick dialling buttons.
2N®Helios IP supports video streaming. This function allows the user to scan the area
in front of the 2N®Helios IP camera. Thus, 2N®Helios IP provides better and broader
services than a standard house intercom systems. Thanks to the integrated SIP
protocol it can make use of all VoIP services, call forwarding at absence (to another
office, to the VoiceMail system or a cellular phone) or call switching (from the
secretary’s office to a specific person, e.g.).
In addition, 2N®Helios IP includes a switch that helps you control the electric lock
from any VoIP telephone (by entering the code using tone dialling).
Advantages of Use
Works in the Ethernet network
Power supply over Ethernet –PoE
SIP communication protocol
Integrated web server for configuration
Up to 54 quick dialling buttons
Up to 999 users / user groups
Video (camera-equipped models) streaming
Display of information (display-equipped models)
Integrated scheduler with day/night/weekend modes
Can be used as a standard VoIP telephone and a code lock (keypad-equipped
models)

Product Description
1.1
9
Modular system –up to 54 buttons + keypad
Smart design, top material –high-quality stainless steel
Flat design –can be mounted without wall cutting
Water resistant
Perfectly hermetic buttons
Electronic part completely separated from the name plates
Electric lock switch –controlled directly from the VoIP telephone
Quality white backlighting of buttons –white LEDs
DTMF according to RFC2833, in-band
High-quality acoustic parameters
Electronic volume setting (without cover opening) and HandsFree
Electronic adjustment of backlight
Optional Accessories
Vandal resistant Mask
A robust metal cover for increased resistance against vandalism.
The cover price includes a steel wall mounting box.
It can also be purchased additionally.
Additional switch
Switching/breaking contact (relay).
Can be switched on for an unlimited period of time.

2N® Helios IP Components and Associated Products
1.2
10
1.2 2N®Helios IP Components
and Associated Products
Basic Units
9137110(C)E
9137111(C)E
Basic unit
1 button
9137130(C)E
9137131(C)E
Basic unit
3 buttons
9137160(C)E
9137161(C)E
Basic unit
3×2 buttons
9137110(C)KE
9137111(C)KE
Basic unit
1 button
+ keypad
9137130(C)KE
9137131(C)KE
Basic unit
3 buttons
+ keypad
9137160(C)KE
9137161(C)KE
Basic unit
3×2 buttons
+ keypad
9137160(C)KDE
9137161(C)KDE
Basic unit
3×2 buttons
+ keypad
+ display
(C) = integrated camera