2N Helios Force User manual
www.2n.czVersion
2N
®Helios Force/Safety
Door Access Intercom
Installation Manual
1.0.0
The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunications
equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private
branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has
been ranked among the Czech top companies for years and represented a symbol of
stability and prosperity on the telecommunications market for almost two decades. At
present, we export our products into over 120 countries worldwide and have exclusive
distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands protected
by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On
www.faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...“.
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product
®Helios Force/Safety
complies with all basic requirements and other relevant provisions of the 1999/5/EC
directive. For the full wording of the Declaration of Conformity see the CD-ROM (if
enclosed) or our website at www.2n.cz.
The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee a high quality, technical level and professional aspect of all our
products.
Content
Content
1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1ProductDescription ..............................................5
1.2Upgrade .......................................................6
1.3ComponentsandAssociatedProducts ...............................7
1.4TermsandSymbols ..............................................10
2. Description and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.1BeforeYouStart .................................................12
2.2MechanicalInstallation ............................................13
2.3ElectricInstallation ...............................................21
2.4ButtonTags–InsertionandReplacement .............................25
3. Programming and Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.1Programming ...................................................27
3.2FullParameterChart .............................................30
4. Function and Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4.1FunctionDescription ..............................................37
4.2SectionforAdvancedUsers ........................................46
4.3Maintenance ....................................................51
5. Technical Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6. Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . 56
6.1Troubleshooting .................................................57
6.2Directives,LawsandRegulations ...................................58
6.3GeneralInstructionsandCautions ...................................59
42N TELEKOMUNIKACE a.s., www.2n.cz
®
1. Product Overview
In this section, we introduce the and products,2N Helios
®Force 2N Helios
®Safety
outline its application options and highlight the advantages following from its use.
Here is what you can find in this section:
1.1 Product Description
1.2 Upgrade
1.3 Components and Associated Products
1.4 Terms and Symbols
52N TELEKOMUNIKACE a.s., www.2n.cz
®
1.1 Product Description
Basic Features
2N Helios Force/Safety
® is a highly resistant and reliable door access intercom
provided with a lot of useful above-standard functions. can2N Helios Force/Safety
®
work as a standard or emergency door access intercom for buildings, entrances to
premises or garages, manufacturing halls, highways and so on.
2N Helios Force/Safety
® is equipped with additional, 0,5 Watt audio amplifier.
Without power supply, amplifier is bypassed and intercom is powered by telephone
line.
2N Helios Force/Safety
® can be provided with 1, 2 or 4 pre-programmed buttons.
You can set up to six telephone numbers for each of the buttons to increase the
accessibility of the called party.
2N Helios Force
® can be equipped with a numerical keypad to be used as a code lock
for lock switch activating or telephone/subscriber number dialling.
2N Helios Force/Safety
® is equipped with an electric lock switch. You can control the
switch using a numerical keypad or, during a call, using any telephone set. An
additional switch module can be installed if necessary. A wide range of settings allow
for a variety of applications.
2N Helios Force/Safety
® is very easy to install. All you have to do is connect the
system into your PBX and feed it from a 12 V power supply.
2N Helios Force/Safety
® programming is easy, voice menu based, via telephone.
Advantages of Use
Uncompromising AntiVandal design
Variable mounting options (brick/plasterboard flush mounting, surface mounting)
Sensitive microphone and powerful loudspeaker
Dial buttons including name tags and backlight ( )2N Helios Force
®
Optional numerical keypad with backlight ( )2N Helios Force
®
Integrated electronic lock switches with wide setting options
Configuration via phone (voice menu based)
Operates on any analogue telephone line
Stable line power feeding
High acoustic quality
Special functions includes automatic dialling of multiple numbers, silent dialling,
departure/arrival, day/night mode, second switch delay
62N TELEKOMUNIKACE a.s., www.2n.cz
®
1.2 Upgrade
The manufacturer reserves the right to modify the product in order to improve its
qualities.
Version Changes
1.0 –
72N TELEKOMUNIKACE a.s., www.2n.cz
®
1.3 Components and Associated Products
Basic Units
Part
No. 9151201-E
2N Helios Force
®
1 button
Part
No. 9151201K-E
2N Helios Force
®
1 button with keypad
Part
No. 9151204-E
2N Helios Force
®
4 buttons
Part
No. 9152101-E
2N® Helios Safety
1 button
is designed for outdoor applications and requires no2N Helios Force/Safety
®
additional roof.
2N Helios Force
® units can be flush or wall mounted without requiring any additional
accessories. Use the appropriate mounting box (see below) for plasterboard and hollow
brick flush mounting.
2N Helios Safety
® units can be wall mounted (frame is not included, but can be
ordered separately).
Flush Mounting Box, Frame
82N TELEKOMUNIKACE a.s., www.2n.cz
®
Part No. 9151001
Brick flush mounting
box
Part No. 9151002
Plasterboard flush mounting
box
Part No. 9152000
Mounting frame orange
Aluminum
GSM and VOIP Connection Accessories
Part No. 501303E
GSM gateway
EasyGate
Part No. 91341711E
Analogue/VoIP gateway
Electric Locks
Part No. 932070
BEFO 1211 12 V / 600
mA
Part No. 932080
BEFO 1221 with
momentary pin
Part No. 932090
BEFO 1211MBwith mechanical
blocking
92N TELEKOMUNIKACE a.s., www.2n.cz
®
Other Accesories
Part No. 91341481E
12 V / 2 A adapter
Note: AC power supply is not applicable.
102N TELEKOMUNIKACE a.s., www.2n.cz
®
1.4 Terms and Symbols
The following symbols and pictograms are used in the manual:
Safety
abide by this information to prevent persons from injury.Always
Warning
abide by this information to prevent damage to the device.Always
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.
112N TELEKOMUNIKACE a.s., www.2n.cz
®
2. Description and Installation
In this section we describe the products and its installation.2N Helios Force/Safety
®
Here is what you can find in this section:
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Button Tags – Insertion and Replacement
122N TELEKOMUNIKACE a.s., www.2n.cz
®
2.1 Before You Start
Product Completeness Check
Please check the contents of your delivery:2N Helios Force/Safety
®
1× (selected model)2N Helios Force/Safety
®
1 frame ( only)× 2N Helios Force
®
1 Torx 10 / Torx 20 double-ended wrench×
Bushings (enclosed):
1 big two-hole sealed bushing with nut×
1 spare sealing for big bushing for a thick cable, one hole×
1 big blank with nut×
1 small bushing with nut×
1 bushing plug, big size×
2 bushing plugs, small size×
1 Brief Manual× 2N Helios Force / Safety
®
1 mounting template×
1 CD×
1 A5 transparent name plate foil×
1 spare name tag×
4 (5 90) mm screws× ×
4 "intelligent" (8 50) mm dowels× ×
132N TELEKOMUNIKACE a.s., www.2n.cz
®
2.2 Mechanical Installation
Mounting Type Overview
Refer to the table below for a list of mounting types and necessary components.
Wall mounting
(concrete and steel structures, entry barrier
columns, etc.)
What You Need:
Just your unit (the2N Helios Force/Safety
®
frame is not applied)
Flush mounting – classic bricks
What You Need:
A precisely cut hole or, optionally, the brick
flush mounting box, Part No. 9151001
For :2N Helios Safety
®
Mounting frame, Part No. 9152000
142N TELEKOMUNIKACE a.s., www.2n.cz
®
Flush mounting – thermally insulated wall
What You Need:
Longer screws (depending on the thermal
insulation thickness)
For :2N Helios Safety
®
Mounting frame, Part No. 9152000
Flush mounting – hollow bricks
What You Need:
Brick flush mounting box, Part No. 9151001
For :2N Helios Safety
®
Mounting frame, Part No. 9152000
Flush mounting – plasterboard wall
What You Need:
Plasterboard flush mounting box, Part No.
9151002
For :2N Helios Safety
®
Mounting frame, Part No. 9152000
152N TELEKOMUNIKACE a.s., www.2n.cz
®
Common Mounting Principles
Wall Mounting
Wall (surface) mounting is used where flush mounting is inapplicable (in concrete and
steel structures, entry barrier columns, etc.). The frame is not used.
Caution
The warranty does not apply to the product defects and failures arisen as
a result of improper mounting (in contradiction herewith). The
manufacturer is neither liable for damages caused by theft within an area
that is accessible after the attached electric lock is switched. The product
is not designed as a burglar protection device except when used in
combination with a standard lock, which has the security function.
When the proper mounting instructions are not met, water might get in
and destroy the electronics. It is because the intercom circuits are under
continuous voltage and water infiltration causes an electro-chemical
reaction. The manufacturer's warranty shall be void for products damaged
in this way!
Tips
Select flush mounting where possible to make your product elegant
looking, more vandal resistant and more secure.
You can purchase the flush mounting box in advance and hire an
installation professional to make the basic installation work. Moreover, the
mounting box helps you align the intercom vertically (with a deviation of
up to 2°).
Caution
Make sure that the dowel holes have the required diameter. If the
diameter is too large, the dowels may get loose. Use some suitable
building adhesive to keep the dowels in place.
Make sure that the hole depth is sufficient too! The dowel length is 50 mm
and the screw length is 90 mm.
Remember that dowels of poor quality may easily get loose and fall out of
the wall!
Stainless steel screws are used for the 2N Helios Force/Safety
®
assembly. Other screws than stainless steel ones corrode soon and may
aesthetically deteriorate the surrounding environment!
Having removed the front panel, make sure that no dirt gets inside the
product (especially onto the sealing surface and microphone sound
guides).
Note
The microphone sound guides are normally loose after the front panel is
removed! The screw is only used as a fall-out protection during
installation.
162N TELEKOMUNIKACE a.s., www.2n.cz
®
1.
2.
3.
4.
5.
6.
Select the position2N Helios Force/Safety
®
with respect to the supply cables. Where the
cables are installed inside a structure or wall,
use the hole at the intercom bottom.
Drill holes of the depth of 70 mm for dowels in
the wall as shown in the figure. Push or
hammer the enclosed dowels into the drilled
holes. Use some suitable building adhesive if
the dowels are too loose. Use fixing elements
of your own for steel structure surface
mounting (metric screws + nuts, e.g.).
Remove the front panel from the intercom.
The electronic parts of the two bottom buttons
remain on the panel in the four-name plate
version.
Select the holes for cable supply. Select and
mount the bushings depending on the cables:
2-hole bushing or 1-hole bushing or both.
Insert the blanks in the other holes.
Put the intercom on the wall/structure while
introducing cables inside. Leave some of the
cables inside the unit as a reserve. Insert the
plugs in the unused bushings and tighten the
bushing nuts carefully.
Do not complete mounting until you have
finished electrical installation – refer to
Mounting Completion. Where cables lead
along the surface, use the bushings included
in the delivery.
Caution
Wall mounting may be a problem where vandals may destroy the unit (in
public garages, e.g.). Therefore, use steel fixing elements instead of the
dowels and screws included in the delivery.
Be sure to insert plugs into unused bushing holes to avoid water leakage
during facade cleaning, for example. Never leave the holes open for even
a short time (one day delay between mounting and cable connection,
e.g.).
Warning
Eliminate the risk of accident! Wall mounting is not suitable for narrow
passages or places where people's attention may be distracted. The
manufacturer shall not be liable for injuries incurred as a result of unsafe
mounting!
172N TELEKOMUNIKACE a.s., www.2n.cz
®
Flush Mounting – Classic Bricks
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
If you use the brick flush mounting box, follow the
instructions included in the box. If you do not use
the mounting box, follow the instructions below:
Make a hole using the template. Suppose that
all the required cables have been carried into
the hole.
Unpack the frame, put the intercom inside and
place the set onto the hole to make sure that
the hole is deep enough and the uneven edge
is perfectly covered with the frame.
Push or hammer the enclosed dowels into the
drilled holes. Use some suitable building
adhesive if the dowels are too loose.
Remove the front panel from the intercom.
The electronic parts of the two bottom buttons
remain on the panel in the four-name plate
version.
Select the holes for cable supply. Insert the
blanks into the other holes. Apply the cable
bushings or a suitable sealant to prevent
penetration of insects or water. You can also
insert the small bushing in the intercom
bottom hole.
Put the frame on the intercom.
Place the intercom into the hole while
introducing the cables. Leave some of the
cables inside the unit as a reserve and the
rest under the intercom bottom.
Insert the enclosed screws in the lateral
mounting holes making sure they have
penetrated into the dowels. Tighten all the
screws properly. Tip: The screw tightening
sequence may affect the intercom position.
You can seal the frame – wall gap with a
silicone or another sealant to avoid wall
dampening as a result of water leakage. This
additional sealing is unnecessary for the
intercom function.
Do not complete mounting until you have
finished electrical installation – refer to
Mounting Completion
Flush Mounting – Thermally Insulated Wall
Cut out the thermal insulation layer using the template (the same as for classic brick
wall).
182N TELEKOMUNIKACE a.s., www.2n.cz
®
Suppose that all the required cables have been carried into the drilled hole. Now follow
the instructions applicable for classic brick flush mounting. However, remember that
thermally insulated walls show less strength than classic brick walls.
Flush Mounting – Hollow Bricks
Suppose you intend to install your unit into a wall made of2N Helios Force/Safety
®
hollow bricks. Note that the external side of the bricks gets damaged by cutting and
the dowels cannot practically be fixed into the thin internal part of the bricks.
Therefore, use the brick flush mounting box and follow the instructions included
therein.
Caution
The hole depth depends on the insulation layer thickness. If the insulation
layer is rather thick, you may need longer screws! If there are hollow
bricks under the insulation, make sure that your screws pass through the
whole dowel (50 mm) and fix the dowel reliably.
Make sure that the dowel holes have the required diameter. If the
diameter is too large, the dowels may get loose. Use some suitable
building adhesive to keep the dowels in place.
Make sure that the hole depth is sufficient too! The dowel length is 50 mm
and the screw length is 90 mm.
192N TELEKOMUNIKACE a.s., www.2n.cz
®
Flush Mounting – Plasterboard
Use the plasterboard flush mounting box and follow the instructions included therein.
Use of Cable Bushings
The cable bushings included in the delivery are designed2N Helios Force/Safety
®
for the following cables:
Big bushing: for two cables of the diameter of 5–6 mm (UTP cable), or, upon
insert replacement, for one thick cable/tube of the diameter of up to 14 mm.
Small bushing: for one cable of the diameter of 5–8 mm.
Even a LAN cable including the RJ-45 connector can go through the big
bushing. See below for instructions.
202N TELEKOMUNIKACE a.s., www.2n.cz
®
1.
2.
3.
4.
5.
6.
7.
How to Pull a RJ-45 Terminated Cable through a Bushing
Unscrew the big bushing nut completely.
Remove the sealing including the cover from the bushing. Cut either of the
components as shown in the figures.
Put the bushing nut on the cable and insert the sealing.
Replace the cover onto the sealing.
Pull the cable connector though the bushing body into the intercom and clip it
into the motherboard connector.
Move the sealing including the cover along the cable as far as the bushing body,
or add a plug if necessary.
Replace and tighten the nut.
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2
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